The Inn At The Terraces

Pros

• The Inn at the Terraces of Chico offers an inviting atmosphere that feels more like a home than a facility, with well-designed apartments featuring living rooms and kitchen areas.
• Residents enjoy a variety of engaging activities, and staff members are described as friendly, supportive, and responsive to inquiries.
• The facility provides beautiful views of the surrounding lake and neighborhood, enhancing the overall living experience for residents.
• The dining options are diverse and appealing, with many choices including vegetarian meals that residents have found enjoyable.
• Several residents appreciate the on-site amenities such as transportation services, exercise facilities, and social spaces that contribute to a vibrant community life.
• Family members feel comfortable visiting their loved ones in pleasant outdoor settings and appreciate the availability of communal spaces for family gatherings.

Cons

• The facility has experienced significant staff turnover, with six Executive Directors in just 2.75 years, leading to concerns about stability and care quality.
• Communication from the staff can be slow, sometimes taking days to respond to emails.
• The baseline pricing seems expensive for the services provided, making it financially challenging for some families.
• While the apartments are nice, there are complaints about the kitchen being overly large compared to the living areas.
• Additional charges for basic assistance—like medication management and help getting to meals—are off-putting for some residents and their families.
• Although the facility is new and attractive, there are concerns that it may not deliver consistent care due to ongoing leadership issues.
• Some residents feel that a more frequent social hour would enhance community engagement but currently only occurs once a week.

Review

The Inn at the Terraces of Chico has garnered a plethora of opinions from families seeking assisted living arrangements for their loved ones. Overall, the facility stands out due to its home-like environment, spacious apartments with living rooms and kitchen areas, as well as a vibrant atmosphere that feels more welcoming than a traditional nursing home. Many reviewers have emphasized that the design and layout of the apartments create an inviting ambiance ideal for residents who may be transitioning from their own homes. The panoramic views available from the apartments—overlooking a serene lake or charming residential neighborhoods—add to the appeal, making it feel less like an institution and more like a cherished home.

Visitors were impressed by the range of activities offered at The Inn, which aim to engage residents both physically and socially. Facilities such as exercise rooms designed to enhance balance and mobility were highlighted, demonstrating that attention is given not only to leisure but also to improving physical health among seniors. Families appreciated the attentive staff members who are described as friendly, outgoing, and responsive; they went above and beyond during tours and inquiries, which left a positive impression. With elements like regular social hours and various amenities including transportation services, movies, and even hair salon facilities on-site, it’s clear that The Inn takes an active role in fostering community engagement among its residents.

However, amidst these positives lies a notable concern regarding pricing. Several reviewers pointed out that while The Inn at the Terraces of Chico ranks highly in terms of aesthetics and services offered—having unique features like gourmet dining options reminiscent of restaurants—it comes with hefty costs. Residents face base rent prices supplemented by additional charges for required services such as medication delivery or assistance with daily activities like meals or bathroom access. This tiered pricing model was off-putting for some families who felt it added unnecessary financial strain on top of already premium rates reaching approximately $100,000 per year.

The physical attributes of The Inn were frequently mentioned as being top-notch; everything seemed modern and newly appointed. However, some feedback indicated concerns about the layout within individual apartments—the kitchens felt overly expansive while living spaces could benefit from greater square footage. Such observations lead some families to believe there might be room for improvement in maximizing comfort within smaller living quarters designed specifically for assisted living scenarios.

Moreover, although many families expressed satisfaction with their loved ones’ care quality within this facility during initial touring experiences, older reports reveal underlying issues concerning staff retention levels—a factor crucially intertwined with overall experience quality. Reviews noted that since opening in late 2017, there have been multiple changes in executive leadership positions along with high turnover rates among staff members. While residents received warm treatment from current employees leading to good day-to-day experiences underlined by kindness shown towards them—an inconsistency arising from ongoing personnel changes painted a troubling picture regarding management stability.

An additional point raised by family members involved communication practices within the facility's operations; delays in responses were cited which became particularly worrisome during uncertain times like those posed by COVID-19 limitations on visitation rights imposed across many facilities nationwide. In an era where maintaining contact is critical both emotionally and logistically within assisted living communities—and recognizing how essential timely updates are when families cannot physically visit loved ones—frustration was voiced over what some deemed sluggish response times.

In summary, The Inn at the Terraces of Chico presents itself excellently through its well-designed layouts encouraging community involvement alongside commendable service standards reflecting genuine concern amongst caregivers about maintaining happier lifestyles through enhanced resident interaction opportunities elsewhere lacking in traditional settings found elsewhere today—but it faces challenges primarily related back down toward price accessibility along with potential instability evoked around staffing management durations impacting success comprehensively over time moving forward into future years ahead.

Parks

• Parkside Terrace Park (1 miles)
• Hooker Oak Recreation Area (1.1 miles)
• Five-Mile Recreational Area (1.1 miles)
• Wildwood Park (1.5 miles)
• One Mile Recreational Area (2.5 miles)
• Genetic Resource and Conservation Center (2.6 miles)
• Upper Bidwell Park (3.1 miles)

Places of Worship

• Awakening Glory Ministries (1.4 miles)
• Calvary Chapel Chico (1.5 miles)
• Congregational Church, UCC (2.3 miles)

Restaurants

• Izakaya Ichiban (1.5 miles)
• Jack In The Box (1.6 miles)
• Chico Smoothie (1.6 miles)
• Green Burrito (1.7 miles)
• Raliberto's Taco Shop (1.7 miles)
• Taco Bell (1.7 miles)
• Hula's Chinese Bar-B-Q (1.7 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• Starbucks (2.2 miles)
• Daycamp Coffee (2.6 miles)
• Bidwell Perk Coffee House (2.7 miles)
• Brave Coffee (2.8 miles)
• Dutch Bros Coffee (2.9 miles)

Physicians

• Open System Imaging (1.6 miles)
• Butte-Glenn Medical Society (2 miles)
• Digestion Relief Center (2.1 miles)
• Orthopedic Associates of Northern California (2.1 miles)
• Chico Facial Cosmetic Surgery Chico Cosmetic Surgery (2.1 miles)
• Uzma Abbasi (2.1 miles)
• Skyway Surgery Center (2.2 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Owens Healthcare (2.4 miles)
• Rite Aid (2.7 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Longs Drugs (3.4 miles)

Transportation

• Taxi Dave (3 miles)
• Enterprise Rent-A-Car (3.2 miles)

Hospitals

• Kremer Kevin D DDS (3.3 miles)
• Trauma Center Enloe Hospital (3.4 miles)
• Enloe Stroke Program (3.4 miles)
• Holiday Retirement (3.4 miles)

Theaters

• Tinseltown (3.3 miles)