Nantucket Creek Senior Living in Chatsworth, CA

Pros

• The community is described as welcoming, safe, and exceptionally well cared for, with top-tier customer service.
• Ilana, the manager, is repeatedly praised for professionalism, kindness, and genuine care for residents.
• Front office staff like Tatiana and maintenance teams such as Jose and Angel are noted as responsive, friendly, and attentive.
• The property is clean and beautifully maintained and offers amenities like a pool, BBQ area, fire pit, dog park, and gym that residents love.
• There is a strong sense of community among neighbors, creating a warm, home-like atmosphere.
• Residents appreciate secure access and a well-designed layout with ample storage and no long hallways.

Cons

• One reviewer states their once glowing opinion of Nantucket Creek Senior Apartments is beginning to change due to ongoing bathroom and closet leaks - the second leak since moving in.
• A reviewer notes that, while the property is well maintained, it is too expensive for people on a fixed income.
• Another reviewer recounts a parking mix-up that led to a neighbor writing on their car window with a permanent marker.
• A reviewer complains that they are unable to upload photos to show damage.

Review

Nantucket Creek Senior Living is best suited for active, socially engaged seniors who want a safe, home-like independent living environment in Chatsworth, with a strong emphasis on service, cleanliness, and community. The property reads as a thoughtfully managed, amenity-rich campus where residents quickly feel seen and supported by a front-office team that genuinely cares. A gated setting, 24-hour maintenance, and a staff roster that consistently earns praise create a foundation for peace of mind, while a pool, spa, dog park, tennis and recreation spaces, and gathering areas give plenty of reasons to stay connected. For families seeking a turnkey, people-first atmosphere where staff know residents by name and respond promptly, Nantucket Creek stands out as a solid match.

That said, a few readers should consider alternatives. Those who anticipate needing substantial daily assistance, memory care, or medical oversight on a 24/7 basis will likely outgrow this community's offerings, since it centers on independent living with on-site maintenance and activities rather than on-site clinical care. Even with strong value as a market-rate option, some residents note the price can be a stretch for fixed-income budgets, or that the most acute care needs may require a different setting. Additionally, while the team repeatedly earns praise, isolated maintenance delays or communication hiccups have appeared in reviews, signaling that not every issue is instant or flawless. For households prioritizing bottom-line affordability or a broader continuum of care, exploring other communities with explicit care levels would be prudent.

The primary positives - exceptional staff, safety, and a lively, supportive environment - are meaningful enough to offset the occasional drawbacks. Ilana, the manager, and a reliable front-office crew, together with Jose and Angel in maintenance, build a sense of family that permeates the property. Competitive advantages include a well-maintained campus, a clean pool and spa area, a dog-friendly vibe, and quiet, spacious apartments with ample storage. The 4-plex layout reduces long, noisy hallways and enhances a home-like feeling, which amplifies overall comfort. Residents consistently highlight a feeling of security and belonging, with neighbors looking out for one another and regular resident gatherings that keep social ties strong. When the mix of staff excellence and resort-like amenities aligns with expectations, the offset to occasional service frictions is substantial.

Operational fit for families is favorable on several fronts. The property is described as safe, gated, and easily navigable, with convenient access to transit options and surrounding services. On-site amenities - gym, pool, jacuzzi, game rooms, library, and outdoor spaces like a dog park and cabana-lined pool area - support a balanced, active lifestyle without leaving the campus. Parking arrangements and apartment design contribute to convenience, while a strong sense of community minimizes isolation. This combination makes Nantucket Creek an attractive choice for households prioritizing social engagement, predictable staffing, and a reliable maintenance presence, particularly for seniors who value a well-kept, neighborly environment.

The flipside is worth weighing carefully. A handful of residents have reported issues such as bathroom or closet leaks, and a few reviews point to parking inconveniences or moments where responsiveness could improve. The sentiment about cost versus value varies - some praise the rent as competitive for the size and amenities, while others feel the price tag is challenging on fixed incomes. Prospective movers should request current maintenance turnaround times, verify exact inclusions in the lease, and scrutinize parking policies and guest access. Importantly, those who anticipate needing more hands-on care or a full continuum of services should view Nantucket Creek as a strong independent-living option rather than a substitute for assisted living with medical oversight.

In the end, Nantucket Creek Senior Living delivers a practical, well-run home base for active seniors who cherish safety, warmth, and a bustling social fabric. For families, this community represents a compelling blend of attentive personnel, robust amenities, and a genuine sense of belonging that can translate into real peace of mind. If care needs are modest and financial considerations align, it's a compelling choice to lock in for the next chapter. If, however, the requirement is daily assistance, significant medical support, or memory-care services, or if budget constraints are nonnegotiable, exploring alternatives with a deeper care continuum or more aggressive pricing will be the wiser path. Tour the campus, meet Ilana and the maintenance team, and test the vibe with a prospective roommate or visiting family to confirm Nantucket Creek aligns with both lifestyle and care expectations.

This part of Chatsworth, California offers a variety of amenities and services that would cater well to seniors looking for a comfortable and convenient living environment. The area features several beautiful parks such as Parthenia Park and Shadow Ranch Park, perfect for serene walks or picnics. Nearby pharmacies like CVS and Walgreens provide easy access to medication and healthcare essentials. There are also plenty of dining options including Stonefire Grill and Brent's Delicatessen & Restaurant for delicious meals. In terms of healthcare, there are reputable physicians and medical centers like UCLA Health Woodland Hills located within a short distance. Additionally, transportation options are readily available with Van Nuys Airport and the Van Nuys FlyAway Bus Terminal nearby. Should the need arise, there are hospitals like Rinaldi Convalescent Hospital within reach as well. Overall, this part of Chatsworth offers a well-rounded and convenient environment for seniors looking to settle in the area.

Parks

• Parthenia Park (0.8 miles)
• Chatsworth Park North (1.7 miles)
• Shadow Ranch Park (3.1 miles)
• Castle Peak Park (3.4 miles)
• Holleigh Bernson Memorial Park (4.2 miles)
• Arroyostow Park (4.8 miles)
• Serrania Park (5.7 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.8 miles)

Cafes

• Starbucks (1.7 miles)
• Porto's Bakery & Cafe (2.8 miles)
• Starbucks (3.3 miles)
• Starbucks (3.7 miles)
• Winnetka Bowl (3.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)

Restaurants

• Stonefire Grill (2 miles)
• Del Taco (2.7 miles)
• Brent's Delicatessen & Restaurant (2.7 miles)
• Yard House (2.9 miles)
• Wood Ranch BBQ & Grill (2.9 miles)
• In-N-Out Burger (3 miles)
• In-N-Out Burger (3.1 miles)

Physicians

• Evan Bachner Evan J Bachner MD (2.8 miles)
• Center For Orthopaedic Specialists (2.8 miles)
• Providence Medical Institute West Hills OB-GYN (2.8 miles)
• Liberty Pacific Advanced Imaging | West Hills (2.9 miles)
• UCLA Health Woodland Hills (3.6 miles)
• Kaiser Permanente Health Care (7.3 miles)

Theaters

• AMC Porter Ranch 9 (3.3 miles)
• Regal Simi Valley Civic Center & Imax (7.2 miles)

Transportation

• Van Nuys Airport (VNY) (7 miles)
• Van Nuys FlyAway Bus Terminal to LAX (7.3 miles)

Hospitals

• Rinaldi Convalescent Hospital (7.1 miles)
• Veterans Administration (7.1 miles)
• Simi Valley Compliance-Code (7.3 miles)