12033 Camino Valencia, Cerritos, CA 90703
For more information about senior living options: (844) 490-3973
A diverse set of voices speaks to PrimeCare's operation, weaving together gratitude, praise, and caution in a way that underscores how differently families can experience elder care. Several reviewers consistently single out the staff and the owners, painting a picture of attentive, compassionate care that goes beyond the basics. They commend the quality of daily interactions, the warmth of service, and the way meals, activities, and overall attention to residents seem to align with high standards. For these reviewers, the facility feels like a place where caregivers treat residents as family, and where the people running the operation are genuinely devoted to their residents' well-being.
In a refreshingly explicit update, one reviewer expands on a longer-term engagement with PrimeCare, describing an ongoing improvement trajectory. According to this account, the owners have ramped up the facility, raised the level of care, and expanded outreach and activities on a day-to-day basis. The reviewer notes that the organization is "on point," with meals and activities delivered on time and a more orderly rhythm to daily life. The tone invites prospective families to visit, suggesting that meeting the owners could reinforce the sense that their loved ones would be well cared for. This account presents a narrative of proactive enhancement and reliability, implying that current operations reflect a sustained effort to meet residents' needs.
Another positive thread comes from a reviewer whose grandmother recently began living at PrimeCare. The response is one of cautious optimism: so far, the experience has been good, and appreciation is directed at the staff. This perspective reinforces the idea that day-to-day interactions and the care team's demeanor can leave a meaningful impression on families early in the resident's tenure. The sentiment fits with the broader pattern of praise for staff dedication and the sense that residents are treated with consideration and respect.
Among the more complex strands is a specific account that centers on a dispute between two generations. One reviewer recounts a 1-star review attributed to Eric, who is described as the son of the reviewer's aunt. The reviewer asserts that the aunt received excellent care at PrimeCare, but the issue lay with Eric himself. According to this account, Eric allegedly refused to accompany his mother to medical appointments, even as a urinary tract infection became serious enough that PrimeCare advised an ER visit. The narrative goes further to claim that PrimeCare suggested moving the aunt to a larger facility with more staff, and that, after the move, the reviewer had to assume responsibility for her finances and has not seen her in months. The reviewer insists that PrimeCare looked after her, kept her safe and clean, and that her hair was braided and her clothes were clean, with the house consistently described as clean and pleasantly scented. This view emphasizes the care provided by PrimeCare while highlighting family dynamics and accountability as central to the overall experience.
In stark contrast, another review delivers a blunt, cautionary verdict. It urges readers not to place a loved one in PrimeCare, alleging that the facility failed to deliver essential care. The reviewer characterizes PrimeCare as money-driven, accusing the staff of neglect and a lack of concern for patients' well-being. The critique is explicit about residents being left in bed without meaningful care, denied fresh air, and fed the same meals repeatedly. The reviewer asserts a lack of attentiveness to the resident's welfare and frames the facility as prioritizing finances over person-centered care. This strongly negative account stands in opposition to the otherwise positive narratives and serves as a pointed reminder that experiences can diverge dramatically from one family to the next.
Taken together, the collection paints a nuanced picture of PrimeCare. For many families, the staff and owners emerge as a cornerstone of quality care, with heartfelt gratitude for the kindness and attentiveness shown to residents. The improvements noted by another reviewer suggest that the facility is responsive and willing to evolve, particularly in areas like activity offerings, outreach, and organizational reliability. Yet there are clearly contrasting experiences as well, including a highly negative critique that raises concerns about neglect and financial motivations. The range of perspectives underscores the importance of firsthand visits, direct conversations with staff, and careful observation of daily routines when assessing whether PrimeCare could be the right fit for a loved one.
For anyone considering PrimeCare, the overarching message is one of due diligence and balance. The positive testimonials emphasize a warm, well-cared-for environment where residents can feel seen and supported, and where the owners' involvement appears to translate into thoughtful operations and timely services. On the other hand, the more critical review highlights potential pitfalls - risks of perceived neglect or financial prioritization over care - that warrant careful evaluation. Prospective families are encouraged to meet the owners, tour the facility, observe meal and activity schedules, and talk openly with staff and residents. In the end, PrimeCare presents as a place with strong advocates who speak to personal connections and daily care, coupled with cautions from others who remind families to verify fit through direct, in-depth engagement.
Primecare Facility Home Inc - III is an assisted living community located in Cerritos, CA. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
The amenities at our community include a spacious dining room where residents can enjoy their meals in a social setting. Our facility is fully furnished, providing a comfortable and homely atmosphere for our residents. We have a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure that our community is always clean and well-maintained. Residents also have access to Wi-Fi/high-speed internet and telephone services to stay connected with their loved ones.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical care. Our staff is trained in diabetes diet management and medication management to meet the specific needs of our residents. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
Transportation arrangements for medical purposes and doctors' appointments are made for the convenience of our residents. Scheduled daily activities keep our residents engaged and entertained throughout the day. Additionally, there are two cafes, four parks, 16 pharmacies, one physician's office, six restaurants, one transportation service, two places of worship, and two theaters nearby for additional convenience and entertainment options.
At Primecare Facility Home Inc - III, we strive to provide a comfortable and caring environment where seniors can age gracefully while receiving the support they need.
Primecare Facility Home Inc - III is located at 12033 Camino Valencia, Cerritos, CA 90703 in Los Angeles County, California
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