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3.1 from 40 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
0
1 stars
18
Overall Review of Fountain View, Inc.
common9 reviews mention this
Caregivers make a difference
Residents describe CNAs, nurses, and related staff as present and attentive.
Across multiple reviews, residents and families talk about day-to-day care that feels personal—especially from CNAs and nurses who answer questions, help with daily needs, and communicate concerns. One family describes end-of-life support that kept their loved one comfortable with the help of staff. Others mention strong follow-through during admissions and ongoing care, including nursing attention and therapy-related support.
caveat2 reviews mention this
Casework support is mixed
Social worker and casework support is described very differently by reviewers.
Some reviewers give specific praise to social work support during a crisis, saying it eased their burden and helped them find a solution. Others criticize social workers as unhelpful, though they still note one therapy being a bright spot. Together, the reviews suggest you may want to confirm how quickly casework will respond to your situation.
caveat4 reviews mention this
Cleanliness ranges widely
Cleanliness is a standout point in opposite directions across reviews.
Several reviewers describe a clean, pleasant facility with friendly, professional staff. At the same time, multiple negative reviews call out dirty conditions, bad odors, and hygiene concerns, including complaints about showering practices. When you weigh the feedback, cleanliness appears inconsistent from reviewer to reviewer.
caveat6 reviews mention this
Security and administration concerns
Some reviews raise concerns about security and administrative follow-through.
A recurring negative thread involves administration and oversight—ranging from complaints about access to doctors and discharge, to frustration with rude leadership. Multiple reviewers also mention security problems, including not enforcing rules and hours, and concerns about patient safety inside the building. Other complaints describe aggressive or unprofessional staff behavior, reinforcing why these issues come up repeatedly for dissatisfied reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Burbank-Glendale-Pasadena (2 miles away)
Los Angeles International (16 miles away)
Nearby Places of Interest
This area of Burbank, California, offers a convenient and bustling environment with a variety of amenities nearby. With a selection of popular chain restaurants such as Taco Bell, McDonald's, and Chick-Fil-A within close proximity, residents can easily satisfy their dining needs. Additionally, there are several pharmacies like Rite Aid and CVS Pharmacy for easy access to medications and healthcare supplies. The neighborhood also boasts a number of cafes including multiple Starbucks locations for those looking to enjoy a leisurely coffee break. In terms of healthcare services, Providence St Joseph Medical Center is conveniently located nearby for any medical emergencies. For entertainment options, there are several theaters like AMC Burbank 16 and Universal Cinema AMC at CityWalk Hollywood within a short drive. Overall, this area provides a mix of dining, shopping, medical facilities, and entertainment options making it an attractive choice for senior living in Burbank.
Restaurants
Taco Bell (0.1 miles)
Porto's Bakery & Cafe (0.6 miles)
McDonald's (0.8 miles)
Chick-Fil-A (1 miles)
Wendy's (1.4 miles)
Bob's Big Boy (1.4 miles)
In-N-Out Burger (1.5 miles)
Pharmacies
Rite Aid (0.7 miles)
CVS Pharmacy (0.7 miles)
CVS Pharmacy (0.8 miles)
CVS Pharmacy (0.9 miles)
CVS Pharmacy (1.5 miles)
Walgreens (2 miles)
CVS Pharmacy (2 miles)
Cafes
Starbucks (0.8 miles)
Starbucks (1.2 miles)
Starbucks (2 miles)
Starbucks (2.2 miles)
Proof Bakery (5.7 miles)
The Butcher, The Baker, The Cappuccino Maker (6 miles)
Starbucks (6.4 miles)
Hospitals
Providence St Joseph Medical Center (1.1 miles)
Medical 2 unit (6.2 miles)
Glendale Adventist Medical Center (6.2 miles)
Kaiser Permanente Emergency (6.3 miles)
Theaters
AMC Burbank 16 (1.6 miles)
Universal Cinema AMC at CityWalk Hollywood (2.6 miles)
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
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Burbank-Glendale-Pasadena (2 miles away)
Affordable pricing relative to LA County and California averages.
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother