Crystal Care Home, LLC

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Pros

• The staff at Crystal Care provided great service and were described as helpful and genuinely caring.
• Mark from Crystal Care was perceived as nice during the process of transferring the father to their facility.
• The house was located in a relatively nice neighborhood, which adds to its appeal.
• Despite a challenging situation, the family was able to settle their father in quickly at Crystal Care.

Cons

• The yard looked very unkempt, and the house was the worst looking in the cul de sac, leading to disappointment with the property for the price charged.
• The reviewer felt that Mark took advantage of a desperate situation by raising the price $1,000 at the last minute.
• The lack of proper care was highlighted when a young man showed the reviewer to a room where an elderly woman was left naked and uncovered, raising serious concerns about dignity and safety.
• The young man who greeted the reviewer seemed clueless and was a poor communicator, creating an unsettling experience that caused immediate departure without further inspection.
• The owners refused to accept a patient based on their perceived short term recovery time, indicating potential issues with their admission criteria or priorities.

Review

The experiences shared by individuals regarding Crystal Care Home reveal a mixed bag of service quality, environment, and ethical considerations that potential residents and their families should be aware of. From alarming encounters to exceptional service, the reviews paint a diverse picture of what one might expect when considering this facility for elderly care.

One individual expressed immediate dissatisfaction upon arriving for a walkthrough appointment intended to evaluate the property. They noted that the home was situated in a relatively decent neighborhood; however, the overall appearance of the house left much to be desired. The yard appeared unkempt, and they described it as "the worst looking house in the cul de sac." Given the price point being charged for care, they felt underwhelmed by what they saw and indicated a reluctance to pursue further engagement with Crystal Care after reading additional negative reviews.

Contrasting sharply with this critique is another account highlighting positive interactions with staff members at Crystal Care. A family seeking urgent placement for their father reported receiving great service from Mark, who came across as helpful and genuinely caring during the process. The initial setup seemed promising within a reasonable neighborhood in Bakersfield. However, this tale took an unfortunate turn when discussing financial matters; while initially quoted $2,800 for room costs over the phone, Mark increased this amount to $3,800 right before moving their father into care. In an already precarious situation where end-of-life arrangements were necessary, this sudden financial change sparked concerns about transparency and whether families might feel exploited under similar circumstances.

Another review raised alarming operational concerns about staff behaviors and hygiene practices within Crystal Care. The reviewer described a disconcerting experience when greeted by a young male caregiver who appeared overwhelmed and poorly equipped for his responsibilities. This caregiver had been in the middle of bathing an elderly resident but abruptly left her naked as he led prospective visitors through the home. The sight of an uncovered patient stirred feelings of indignity and worry about both resident privacy and safety standards at Crystal Care. Questions arose regarding staffing ratios since there were just five residents observed without visible support from other caregivers during this visit.

Building on these concerns is yet another account that suggests neglectful attitudes toward prospective incoming residents based solely on financial estimations made by management. A family member reported being informed by owners that their father-in-law would not be accepted into Crystal Care due to assumptions regarding his anticipated recovery time—suggesting a motivation purely driven by profit rather than patient well-being or compassionate care considerations.

Despite these troubling observations surrounding negligence in caregiving practices and questionable ethics concerning pricing strategies at critical moments, some reviewers did acknowledge genuine kindness exhibited by certain staff members like Mark. This juxtaposition between personal experiences creates uncertainty regarding the quality assurance mechanisms supposedly characterizing such facilities dedicated to elder care.

In conclusion, it seems that potential clients must diligently scrutinize both physical environments and interpersonal dynamics before deciding whether to engage with Crystal Care Home for their loved ones' needs. With stories ranging from positive impressions amid crisis situations to distressing revelations about dignity violations among vulnerable residents, families are urged to weigh these factors carefully against their own expectations or requirements when seeking long-term or short-term care solutions for aging relatives.

This section of Bakersfield, California offers a variety of amenities that cater to senior living. With several parks nearby, such as Wilderness Park and Weston Park, residents can enjoy nature walks and outdoor activities. There are also multiple dining options within close proximity, including Chili's Grill & Bar and Green Burrito. Pharmacies like Walgreens and Rite Aid are conveniently located for easy access to medications and healthcare needs. Additionally, medical services are easily accessible with Pacific Pulmonary Services and Valley Medical Group in the vicinity. For spiritual fulfillment, there are churches like Laurelglen Bible Church and New Life Center nearby. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Bakersfield.

Parks

• Wilderness Park (0.2 miles)
• Weston Park (2.9 miles)
• The Park at River Walk (3.9 miles)

Restaurants

• Chili's Grill & Bar (0.4 miles)
• Green Burrito (0.4 miles)
• Wendy's (0.6 miles)
• Lengthwise Brewing Company (0.6 miles)
• Great Change Brewing (0.8 miles)
• Popeyes Louisiana Kitchen (0.8 miles)
• McDonald's (0.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (1 miles)
• Hina's Pharmacy (1.2 miles)
• Rite Aid (1.5 miles)
• Coughy Shop Collective (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CarePharm Pharmacy (1.8 miles)

Cafes

• Sam's West (0.5 miles)
• Dutch Bros Coffee (3 miles)

Physicians

• Pacific Pulmonary Services (0.6 miles)
• Valley Medical Group (1.6 miles)
• Pacific Pulmonary Services (1.8 miles)
• Kern Endocrine Center (2.5 miles)
• Biomat Plasma Center (2.8 miles)
• Stanton Optical (3.1 miles)
• South Bakersfield Community Health Center (3.3 miles)

Hospitals

• Good Samaritan Southwest Hospital (1.6 miles)
• Mercy Southwest Hospital (3.5 miles)

Places of Worship

• Laurelglen Bible Church (1.8 miles)
• New Life Center (1.8 miles)
• Daybreak Baptist Church (2.9 miles)
• St Philip The Apostle (3.4 miles)

Theaters

• Regal Edwards Bakersfield (2.7 miles)
• Reading Cinemas Valley Plaza with IMAX (3.5 miles)

Transportation

• GET Bus Southwest Transit Depot (3.5 miles)