5420 San Martin Way, Antioch, CA 94531
For more information about senior living options: (844) 490-3973
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The facility provides poor service and mistreatment of guests. The staff are very unhappy and unpleasant. There are concerns about what goes on behind closed doors and who is responsible for the guests. There are times when no one is at the facility.The account paints a troubling picture of how guests are treated and serviced. At its core lies a critique of the quality of service, described as poor, and a clear sense that guests are not receiving the care or consideration they deserve. The narrator emphasizes that the way guests are handled is unsatisfactory and fails to meet any acceptable standard, signaling disappointment that permeates the entire experience.
A central thread in the description is the demeanor and attitude of the staff. The reviewer characterizes the personnel as very unhappy and unpleasant, suggesting that interactions with guests are marked by a lack of warmth, courtesy, and responsiveness. This negative personal tone matters as much as any logistical shortfall, because it shapes how welcome or valued a guest feels from the moment they arrive. When staff come across as unhelpful or unkind, even ordinary requests can feel burdensome, leaving guests with a lasting impression of neglect or disdain.
Beyond the surface interactions, the reviewer voices a deeper unease about the operations behind the scenes. The line about not wanting to know what goes on behind closed doors hints at fears about privacy, ethics, and governance. It implies that there may be hidden practices, or at least a lack of transparency, that the guest finds concerning. This sentiment sows distrust and suggests that the public-facing experience is at odds with whatever may be happening out of sight, creating an atmosphere where guests feel they cannot fully understand or trust the institution's procedures or intentions.
In addition to concerns about treatment and hidden practices, the review raises questions about responsibility. The phrase "who is even responsible for the guest" signals uncertainty about accountability and clear lines of authority. Guests may encounter ambiguity about who is in charge, who makes decisions, and who they should approach if something goes wrong. Such uncertainty can magnify every problem, turning minor inconveniences into source of anxiety and eroding confidence that issues will be acknowledged or resolved.
A particularly alarming point is the assertion that "sometimes there is no one at the facility." This remark underscores a tangible problem: a lack of staff presence when guests need help, guidance, or supervision. The consequences can be immediate and serious - delays in assistance, unattended requests, and a sense of abandonment. The image of a facility that cannot guarantee constant availability is jarring, leaving guests vulnerable and undermining the sense of safety and reliability that a guest environment is supposed to provide.
Taken together, the review portrays a facility where service quality, staff conduct, transparency, accountability, and presence are all at issue. The combination of poor treatment, negative staff interactions, concerns about what happens offstage, unclear responsibility, and occasional absences creates a holistic impression of a guest experience that falls short on multiple fronts. It signals a need for substantial improvements in how guests are welcomed, supported, and safeguarded.
What emerges is a clear call for systemic change rather than isolated fixes. The narrative suggests that staff training and management oversight should be strengthened to cultivate a more respectful and responsive culture. It also points to the necessity of establishing transparent, accountable procedures so guests know who is responsible for their care and how to raise concerns. Ensuring consistent staff presence and a reliable point of contact at all times would address both practical needs and the more troubling questions about trust and governance. In short, the review highlights a constellation of failings that, if addressed, could transform a troubling experience into one that guests feel confident and secure in.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Angel Wings Care Home III in Antioch, CA is a welcoming and fully furnished assisted living community that provides exceptional care services for seniors. Our beautiful facility offers a comfortable and home-like environment for residents to enjoy their golden years.
Our amenities include a spacious dining room where residents can gather together for delicious meals prepared by our dedicated staff. We understand the importance of maintaining a healthy lifestyle, which is why we offer special dietary restrictions to cater to individual needs. Additionally, our small library provides a quiet space for residents to indulge in their favorite books or engage in stimulating conversations with fellow residents.
At Angel Wings Care Home III, we prioritize the well-being and convenience of our residents. Our dedicated team offers housekeeping services to ensure that each resident's living space remains clean and tidy. We also provide assistance with activities of daily living such as bathing, dressing, and transfers, allowing residents to maintain their independence while receiving the support they need.
We understand the importance of managing medications properly and have trained staff members who assist with medication management for each resident. In addition, our community offers diabetes diet management for those with specific dietary needs.
Residents at Angel Wings Care Home III can also take advantage of our lovely outdoor space, perfect for enjoying fresh air and socializing with friends. Our move-in coordination service ensures a smooth transition into our community, making the process stress-free.
For added convenience, our location offers various nearby amenities. With 9 cafes, 10 parks, 11 pharmacies, 26 physicians, 20 restaurants all within close proximity to our community, residents can easily access important services and establishments that enhance their quality of life.
Overall, at Angel Wings Care Home III in Antioch, CA we strive to provide a warm and caring environment where seniors can thrive and enjoy their retirement years surrounded by compassionate caregivers and engaging activities tailored to their interests.
This area of Antioch, California offers a range of amenities and services that cater to senior living needs. With a variety of restaurants such as Jack In The Box, Denny's, and Chili's Grill & Bar nearby, residents have plenty of dining options to choose from. Additionally, there are several pharmacies within close proximity for convenient access to medications and healthcare supplies. For outdoor recreation, there are several parks like Country Manor Park and King Park nearby where seniors can enjoy nature and exercise. In terms of healthcare, Kaiser Permanente is located just 1.1 miles away for medical services. Furthermore, there are reputable physicians in the area such as John Muir Medical Group and specialists like Kevin Ackerman, DDS available for dental care. Overall, this part of Antioch provides a well-rounded community with essential resources for seniors looking to settle down in a convenient and comfortable location.
Angel Wings Care Home III is located at 5420 San Martin Way, Antioch, CA 94531 in Contra Costa County, California
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