Angel Wings Care Home II

1921 Blue Mountain Ct, Antioch, CA 94531

For more information about senior living options: (844) 490-3973

1 from 1 review
Assisted Living Board and Care Home

Overall Review of Angel Wings Care Home II

Cons

  • pro The facility provides poor service and treats guests poorly.
  • pro The staff are unhappy and unpleasant.
  • pro There is a lack of transparency about what goes on behind closed doors.
  • pro It is unclear who is responsible for the guests.
  • pro There are times when no one is at the facility.

Review

The user's account paints a troubling picture of the guest experience, centering on a sense of disappointment that permeates every aspect of staying or being cared for at the facility. The core complaint is straightforward but pointed: the service provided is poor, and the treatment of guests falls well below what would be expected in a considerate and professional environment. This opening assertion sets the tone for a narrative of dissatisfaction, where basic expectations - politeness, efficiency, and attentiveness - appear not to have been met.

The message grows more specific as it describes the demeanor of the staff. The reviewer characterizes the personnel as unhappy and unpleasant, suggesting not only a lack of warmth but an active difficulty in obtaining courteous or cooperative assistance. The phrases used imply that interactions with staff were memorable for their negativity, leaving the guest with a lasting impression of discomfort rather than welcome. This sense of hostile or indifferent treatment seems to be a dominant feature of the experience being recounted.

A striking element of the account is a palpable reluctance to inquire further about internal operations. The guest notes an almost evasive sentiment toward "what goes on behind closed doors," which signals a concern about transparency and trust. This line underscores a fear that important details - perhaps about processes, safety, or guest oversight - are being hidden or not adequately disclosed. The reviewer also questions who bears responsibility for the guest experience, hinting at a lack of clear accountability within the facility's leadership or governance. The implication is that guests feel uncertain about who is in charge and who ensures their welfare.

Compounding these concerns is the assertion that "sometimes there is no one at the facility." This observation points to concrete operational gaps, such as inconsistent staffing, insufficient coverage, or an absence of personnel when guests most need assistance. The consequences of such gaps can be significant: guests may feel abandoned, unsafe, or neglected, and the overall reliability of the facility's care or service is cast into doubt. The sense of being left without support at critical moments introduces a risk that can erode confidence in the entire organization.

Taken together, the review frames a narrative of vulnerability for guests who depend on consistent, respectful, and accountable service. The unpleasant interactions with staff, the troubling opacity about internal practices, and the troubling reality of sporadic staffing coalesce into a perception that guest welfare may not be a top priority. The emotional texture of the account is one of frustration and anxiety, where the basic expectation of being treated with dignity and having reliable access to help is undermined.

Looking beyond the immediate critique, the piece invites reflection on what such experiences reveal about the facility's broader operations. If guests feel there is no one clearly responsible for their care, if staff members appear unfriendly, and if there are moments when no one is present at all, one would reasonably question the training, supervision, and staffing models in place. The narrative hints at a need for stronger leadership, more consistent staffing, improved customer-facing conduct, and greater transparency about procedures and responsibilities. It suggests that restoration of trust would require concrete steps to demonstrate accountability and a renewed commitment to guest welfare.

In the end, the account serves as a stark reminder of how essential reliable, respectful, and accessible service is to the guest experience. It underscores the tangible impact that attitude, availability, and openness have on how guests perceive the quality of care or hospitality they receive. The passage leaves an impression not only of dissatisfaction but also of a call for meaningful changes that would prevent future guests from encountering the same problems and would restore confidence in the facility's ability to look after those who come through its doors.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Angel Wings Care Home II is a board and care home located in Antioch, CA. Our community offers a comfortable and nurturing environment for seniors who require assistance with their daily activities.

Residents of our care home will find themselves surrounded by amenities that enhance their overall well-being. Our dining room provides delicious meals that cater to special dietary restrictions. Each room in our facility is fully furnished, ensuring that residents feel at home from the moment they move in. We also have a beautiful garden and outdoor space where residents can relax and enjoy nature.

Our dedicated staff takes care of all housekeeping services, allowing residents to focus on enjoying their time in our community. We understand the importance of coordinating medical appointments and transportation, which is why we offer move-in coordination services as well as transportation arrangements for medical needs and doctor's appointments.

At Angel Wings Care Home II, we prioritize the health and safety of our residents. Our care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and coordinate with healthcare providers to ensure each resident receives the personalized care they need.

To encourage socialization and engagement, we schedule daily activities for our residents to participate in. These activities aim to keep residents physically active, mentally stimulated, and socially connected within our community.

Additionally, our location offers convenient access to various amenities nearby. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity to our care home.

At Angel Wings Care Home II in Antioch, CA, we strive to provide a supportive environment where seniors can thrive while receiving the assistance they need.

Nearby Places of Interest

Cafes

  • T4 Antioch (0.4 miles)
  • Starbucks (0.9 miles)
  • Starbucks (1.4 miles)
  • Togo's (1.8 miles)
  • Panera Bread (3 miles)
  • Dutch Bros Coffee (3.3 miles)
  • Starbucks (3.7 miles)

Pharmacies

  • Rite Aid (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • Kaiser Permanente Oncology Pharmacy (1.4 miles)
  • Rite Aid (2.7 miles)
  • Walgreens (3.1 miles)
  • Rite Aid (3.7 miles)
  • Kaiser Delta Square Pharmacy (3.9 miles)

Physicians

  • Eye to Eye Optometry Group (0.8 miles)
  • Vipul Gupta, M.D., MPH (0.8 miles)
  • Ashul Govil, M.D., MBA (0.8 miles)
  • Sutter East Bay Medical Foundation (0.8 miles)
  • Gulmohor Roy, MD (0.8 miles)
  • Ronald L Leon MD (1.3 miles)
  • John Muir Medical Group (1.3 miles)

Parks

  • Country Manor Park (0.9 miles)
  • Dallas Ranch Park (0.9 miles)
  • Canada Valley Dog Run (1.8 miles)
  • Antioch Community Park (1.9 miles)
  • Canal Park (3.1 miles)
  • Crockett Park (3.2 miles)
  • Markley Creek Park (3.9 miles)

Restaurants

  • Denny's (1.2 miles)
  • Jack In The Box (1.4 miles)
  • McDonald's (1.4 miles)
  • Da Nang Tourane Vietnamese (1.6 miles)
  • KFC (1.7 miles)
  • Applebee's (1.8 miles)
  • In-N-Out Burger (2.2 miles)

Hospitals

  • Kaiser Permanente (1.3 miles)
  • Davita Kidney Care (3.6 miles)
  • John Muir Brentwood (4.2 miles)
  • Children's Hospital & Research Center Oakland (5.2 miles)

Transportation

  • Antioch Bart Station (1.9 miles)
  • Antioch-Pittsburg Station (ACA) (3.7 miles)

Theaters

  • AMC Brentwood 14 (3 miles)

Places of Worship

  • Immaculate Heart of Mary Church (4.3 miles)

Frequently Asked Questions

Where is Angel Wings Care Home II?

Nearby Communities

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