Acasa Senior Care - Orange County

Pros

• The caregivers at Acasa Senior Care were great and provided excellent assistance to help clients get back on their feet.
• One reviewer found Acasa Senior Care easy to work with, noting their flexibility and accessibility in scheduling.
• A particular caregiver demonstrated great patient care knowledge and kindness, positively impacting the client's experience.
• Overall, some clients were pleased with the caregivers placed in their homes by Acasa, expressing satisfaction with the services provided.

Cons

• The care received from Acasa Senior Care was terrible due to a lack of consistent caregiver attendance and inadequate training for assistance.
• Communication with the administration at Acasa was dreadful, leading to frustration for families seeking help.
• One family had a disappointing experience with caregiving services, stating they would not recommend Acasa to others.
• Although there were some positive experiences, overall dissatisfaction with the service led several reviewers to hesitate in recommending Acasa Senior Care.

Review

Acasa Senior Care has garnered a mixed bag of reviews based on the experiences of different families seeking assistance for their loved ones. The company's services appear to fluctuate in quality, leading to varied satisfaction levels among clients. Some users have expressed significant disappointment with the care provided, recounting challenging incidents that left them feeling unsupported during crucial times.

One reviewer shared a particularly troubling experience, highlighting that a caregiver failed to show up for several days, which raised concerns about reliability and accountability. Furthermore, when a caregiver finally did arrive, she lacked the necessary skills or knowledge to assist the reviewer’s frail mother—who weighed less than 90 pounds—transition from bed to wheelchair safely. This caregiver's lack of training became even more concerning when paired with the reviewer's 70-year-old sister, who found it exceedingly difficult to manage this task independently. Such incidents underline serious deficiencies in caregiver training and preparedness at Acasa Senior Care.

Conversely, some clients reported positive experiences, particularly praising individual caregivers for their compassion and competence. One review noted that the last caregiver assigned was exceptionally helpful and exhibited strong patient care knowledge. This shows that while there might be inconsistencies in staffing or training across Acasa’s workforce, there are standout caregivers capable of delivering quality support when they are available.

Communication issues also emerged as a recurring theme in several client reviews regarding Acasa Senior Care’s administrative side. One reviewer pointed out that engaging with administration was “terrible,” suggesting a breakdown in communication channels that could hamper effective care coordination and response times when issues arise. A lack of clear communication can lead to frustration among families who rely heavily on timely updates regarding their loved ones’ care arrangements.

Despite these criticisms, not all feedback about Acasa was negative; some users felt positively inclined towards collaboration with the company itself. One family mentioned being pleased overall with those caregivers placed within their home and described working well with Acasa Senior Care's administrative team. The flexibility and accessibility regarding scheduling were highlighted as commendable traits, indicating that for some clients, these aspects made navigating caregiving logistics easier during stressful times.

In summary, experiences with Acasa Senior Care present a dual narrative—while some families encountered severe shortcomings related to caregiver training and administrative communication shortcomings, others had positive interactions characterized by competent and compassionate care delivered by dedicated professionals. These contrasting perspectives illustrate the complexities involved in home care services and emphasize the importance of reliable support systems for aging individuals requiring specialized assistance at home. Given this variability in service quality and client satisfaction levels, potential customers may need to weigh these various insights carefully when considering whether or not to engage Acasa Senior Care for their caregiving needs.

This area of Anaheim, California offers a variety of amenities and conveniences that could make it an attractive option for senior living. With several parks nearby, such as Steve Ambriz Memorial Park and Yorba Regional Park, residents can enjoy outdoor activities and peaceful surroundings. There are also numerous dining options ranging from fast food chains like In-N-Out Burger to craft breweries like Bottle Logic Brewing. For healthcare needs, there are several pharmacies and medical facilities in the area, including Kaiser Permanente Medical Building and St Jude Medical Center. Additionally, transportation options like the Disneyland Monorail and Hertz Rent A Car provide easy access to explore the surrounding areas. Overall, this neighborhood offers a mix of leisure opportunities, healthcare services, and transportation options that could cater well to seniors looking for a comfortable and convenient living environment.

Parks

• Steve Ambriz Memorial Park (0.8 miles)
• Willow Park (4.1 miles)
• Craig Regional Park (5.1 miles)
• Faylane Park (5.8 miles)
• Yorba Regional Park (5.9 miles)

Restaurants

• Bottle Logic Brewing (1.1 miles)
• Green Burrito (1.2 miles)
• In-N-Out Burger (1.6 miles)
• McDonald's (2.5 miles)
• Modern Times Leisuretown (2.6 miles)
• Golden Road Brewing (2.9 miles)
• McDonald's (3.2 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.5 miles)
• CVS/pharmacy (3.6 miles)

Theaters

• Century Theatres (1.8 miles)
• AMC DINE-IN Fullerton 2 (3.5 miles)
• AMC Movie Theater (3.9 miles)
• Regal Yorba Linda & Imax (5 miles)

Physicians

• Kaiser Permanente Medical Building 1 (1.8 miles)
• The 200 Building (3.6 miles)
• Kaiser Permanente, Euclid & Romneya (4.3 miles)
• St Jude Medical Center (5.3 miles)
• Cardiology Specialists of Orange County (6.1 miles)

Transportation

• Artic (2.3 miles)
• Drr Tomorrowland Station (3.2 miles)
• Disneyland Monorail (3.2 miles)
• Hertz Rent A Car (3.2 miles)
• Drr Toontown Station (3.2 miles)
• DLRR New Orleans Station (3.5 miles)
• Disneyland Monorail - Downtown Disney District Station (3.7 miles)

Places of Worship

• Chinese Baptist Church (2.3 miles)

Cafes

• Anaheim Packing District (2.5 miles)
• Jolly Holiday Bakery Cafe (3.4 miles)
• Hollywood Land (3.4 miles)
• New Orleans Square (3.5 miles)
• La Brea Bakery Express (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)

Hospitals

• Choc (3.8 miles)
• Anaheim Regional Medical Center (3.9 miles)