Winslow Campus Of Care

Pros

• The staff at the Winslow Campus of Care facility were found to be very pleasant and helpful.
• The staff demonstrated knowledge and expertise in their roles.
• The outside of the facility is clean and well-kept, creating a welcoming environment.
• The lobby and receptionist provide a warm and inviting atmosphere for visitors.
• Day-to-day activities for both staff and residents run smoothly, contributing to a positive experience.

Cons

• The facility had poor communication, failing to inform the family about the grandmother's fall and sickness.
• There was a lack of accountability from the staff, as they consistently offered excuses for inadequate care.
• The doctor was only reachable when on-site, complicating communication regarding patient care.
• Family members experienced frustration due to repeated trips and unforeseen obstacles preventing the grandmother's release.
• The staff seemed unprepared for emergencies or changes in the patient's condition, leading to prolonged stays without proper notification.

Review

The experiences shared in the reviews reflect a stark contrast between two different facilities focusing on elder care, specifically physical therapy and assisted living services. The first review paints a distressing picture of negligence and poor communication at a rehabilitation facility where an elderly grandmother was sent for what was initially supposed to be a two-week physical therapy program. Instead, this expectation turned into a month-long ordeal fraught with alarming incidents that raised serious concerns about the quality of care provided.

The reviewer recounts how their grandmother suffered a fall during her first week in the facility, an incident that went uncommunicated to the family. This lack of timely information is particularly troubling, as family members entrust these institutions with the safety and well-being of their loved ones. The situation deteriorated further when, upon reaching the facility for her scheduled release, the family learned that she could not leave due to an unexpected flu diagnosis. Again, there was no prior notification; they had even called the day before to confirm everything was fine but were met with misinformation about her condition.

As if this weren’t disheartening enough, another attempt at discharge ended in disappointment when it was revealed that oxygen needed to be ordered for her—a fact overlooked by staff planning around Easter weekend. Without proactive measures taken by the facility to ensure all preparations were made before her intended release, family members faced yet another four-hour trip back home without their grandmother. The lack of communication persisted after this failed release; when reaching out multiple times for clarification about her moving home, they encountered excuses instead of accountability from staff members who were unable or unwilling to answer straightforward questions.

Moreover, frustrations escalated when attempts to contact a facility doctor yielded little success; they could only be reached during operational hours. In one instance recounted by the reviewer, a staff member implied that their inquiries were somehow hindering administrative processes—such as sending faxes necessary for medical orders—creating an environment where blame-shifting became commonplace instead of working toward solutions together with concerned families. This culminated in feelings of helplessness and anger on behalf of family members who just wanted clear answers regarding their loved one’s health and care.

In striking contrast to these harrowing experiences stands another review detailing positive impressions from a visit to Winslow Campus of Care in Winslow, Arizona. Described as small yet welcoming, this assisted living community offered visitors pleasant interactions with knowledgeable staff who seemed genuinely invested in caring for residents. The reviewer highlights how helpful and well-trained employees contributed positively to their overall experience at this facility.

However, while acknowledging friendly staff interactions and well-kept premises as strong points in favor of Winslow Campus of Care, it's noted that its size might limit broader engagement compared to larger facilities. Nonetheless, it appears that day-to-day operations there are smooth-running thanks in part to dedicated personnel committed to ensuring an enjoyable environment for both residents and visitors alike. Residents partake actively in daily activities which appear organized effectively despite its smaller scale; thus fostering meaningful connections within the community.

These contrasting accounts from individuals navigating elder care illustrate profound differences between facilities not just concerning infrastructure but also communication practices and overall treatment protocols crucial within caregiving environments. Well-functioning senior care organizations should prioritize effective communication alongside competent patient care while striving towards maintaining transparency during all interactions with families responsible for advocate roles on behalf of vulnerable loved ones placed under institutional management.

Overall, these testimonials underscore why individuals must thoroughly research potential healthcare facilities emphasizing reliability alongside comprehensive oversight pertaining to patient welfare—especially among aging populations requiring specialized attention across varying levels necessitated by their health circumstances.

Restaurants

• Carl's Jr. (0.2 miles)
• China Town Restaurants (0.3 miles)
• Long John Silver's (0.3 miles)
• Taco Bell (0.3 miles)
• Subway (0.4 miles)
• Alfonso's (0.4 miles)
• Captain Tony's Pizza (0.4 miles)

Places of Worship

• St Paul's Episcopal Church (0.3 miles)
• Indian Assemblies of God Church (0.5 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• St Joseph's Church (0.5 miles)
• Southern Baptist Convention (0.7 miles)
• First United Methodist Church (0.7 miles)
• Zion Baptist Church (0.7 miles)

Cafes

• Mojo Coffee Company (0.4 miles)
• Mojo Cafe (0.4 miles)

Physicians

• Winslow Indian Health Care Center (0.7 miles)

Hospitals

• Little Colorado Medical Center (0.7 miles)
• Zeldes, Steven G O.D. (0.7 miles)

Transportation

• Santa Fe Railway Yard Office (0.7 miles)

Pharmacies

• Patty's Pharmacy (1.1 miles)