Winslow Campus Of Care in Coolidge, AZ
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826 West Desmond Street, Coolidge, AZ 86047
For more information about senior living options: (866) 208-4318
Overall Review of Winslow Campus Of Care
Pros
The staff are friendly, caring, and hardworking.- The Winslow Campus has proudly served residents for over forty-seven years and strives for excellence in patient care.
- Residents are treated like family.
- The staff are very pleasant, helpful, and knowledgeable.
- The campus exterior is clean and well kept, with a welcoming lobby and receptionist.
Cons
The facility is not safe and neglects patients.- Roberta Farris was rude and inattentive, giving attention to another worker instead of the reviewer.
- Roberta Farris should be retrained in customer service or relieved of her duties.
- The reviewer would not refer anyone to this facility, as family members were treated unfairly and without respect.
- Belongings and jewelry were missing after a loved one was transferred and have never been returned.
- There is a pattern of poor communication and lack of accountability, including missed updates, delays, and incorrect medical orders plus unreturned calls.
Review
Winslow Campus of Care in Coolidge, AZ is best suited for families seeking a small, intimate setting where residents can receive hands-on attention and caregivers are more likely to know them by name. The community’s long local presence contributes to a warm, home-like feel that can reassure families who value continuity and personal connection. This option tends to reward families that are prepared to stay actively involved in care decisions, escalate concerns promptly, and push for accountability when issues arise. In short, it serves as a workable home base for families willing to invest time in oversight.
Those prioritizing safety, consistent processes, and transparent governance should consider alternatives. The reviews raise persistent red flags about safety and reliability, including alleged neglect and serious lapses in communication and discharge planning. For residents with higher medical needs or for families unable to commit to frequent oversight and rapid escalation, a larger community with formal incident reporting, standardized protocols, and steadier response times is likely a safer bet. Winslow Campus can feel manageable, but only when families are prepared to fill gaps that the facility’s structure may leave exposed.
On the plus side, the small size often means more personalized attention when routines run smoothly. Several reviewers describe staff as pleasant, knowledgeable, and genuinely caring, and the campus exterior, lobby, and daily activities as clean and orderly. The sense that staff and residents inhabit a family-like environment can translate into meaningful social ties and more individualized observation of daily needs. For residents who respond well to close contact with caregivers and who value a setting where staff can be attentive in real time, these soft strengths are meaningful advantages.
The core drawbacks, however, are substantial and frequently repeated. Reported safety concerns, inconsistent communication, and issues surrounding discharge timing and medical coordination recur across multiple accounts. Families describe missing belongings, delays in arranging appropriate medical orders (such as oxygen), and calls not being returned or adequately traced. Billing interactions, at times described as unfriendly or inattentive, compound the sense that administrative systems may not be reliably aligned with residents’ best interests. Taken together, these patterns erode trust and raise the stakes for residents with complex care needs.
The balance tilts away from a straightforward recommendation unless firm safeguards are in place. The warm, intimate environment can offer genuine comfort, but the frequency and severity of the reported gaps mean risk concentration is high. If a decision centers on staying in a small setting with real-time staff engagement, that value must be tempered by rigorous oversight: insist on clear escalation paths, committed supervisor access, and transparent, documented care plans. Families should demand structured daily check-ins, timely updates on any changes in condition, and a reliable mechanism to track belongings and medications.
Bottom line: Winslow Campus of Care is not a one-size-fits-all solution. It can work for families prepared to be deeply involved and to tolerate a degree of administrative variability in exchange for a close-knit atmosphere. For most families prioritizing safety, consistent care, and predictable operations, exploring stronger-regulated options with higher accountability is prudent. Before deciding, conduct multiple visits, request to speak with several residents’ families, and probe for concrete answers about staffing levels, incident reporting, medication management, and discharge planning. If those conversations expose substantial gaps, the prudent move is to look elsewhere and use Winslow as a reference point for what questions to demand answered in a higher-functioning community.
Features
Housing
119 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation- Transportation arrangement
Care Services
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet- Meal preparation and service
Medication management
Special dietary restrictions
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
Concierge services- Fitness programs
Planned day trips- Resident-run activities
- Scheduled daily activities
Description
Winslow Campus Of Care in Coolidge, AZ is a skilled nursing facility that provides comprehensive care and amenities to its residents. The facility offers numerous amenities such as a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces for relaxation or socializing, private bathrooms for residents' privacy and convenience, restaurant-style dining options that cater to various dietary restrictions and preferences, a small library for reading enthusiasts, telephone access for communication needs, a wellness center for health-related activities and programs, as well as Wi-Fi/high-speed internet for connectivity.
The care services at Winslow Campus Of Care are designed to ensure the well-being of residents at all times. With 24-hour supervision provided by trained staff members who are always available to offer assistance when needed. The team provides support with activities of daily living such as bathing and dressing. They also assist with transfers to ensure safety during mobility. The facility offers specialized care for individuals with diabetes through tailored meal plans and diet management. Medication management is an essential service offered to ensure proper administration of medications prescribed by healthcare professionals. Special dietary restrictions are accommodated to meet specific nutritional needs. Transportation arrangements can be made for medical appointments or other outings.
Residents at Winslow Campus Of Care can enjoy various engaging activities organized by the community. Concierge services are available to assist residents with any requests or inquiries they may have. Fitness programs promote physical well-being and allow residents to maintain an active lifestyle. Planned day trips provide opportunities for exploration and socialization outside the facility's premises. Residents can also participate in resident-run activities that foster camaraderie among peers within the community. Additionally, there are scheduled daily activities that cater to different interests and hobbies.
The location of Winslow Campus Of Care offers convenient access to nearby amenities and services. There are two cafes, one pharmacy, and one physician's office in close proximity for residents' convenience. The facility is surrounded by ten restaurants, offering a variety of dining options for residents who wish to explore different cuisines. Transportation services nearby allow for easy access to various destinations. For those seeking spiritual fulfillment, there are eleven places of worship within a short distance. Additionally, two hospitals are located nearby to ensure prompt medical attention if required.
Overall, Winslow Campus Of Care provides a comprehensive and comfortable living environment with skilled nursing care and an array of amenities and activities to cater to the physical, social, and emotional needs of its residents.
Nearby Places of Interest
Restaurants
- Carl's Jr. (0.2 miles)
- China Town Restaurants (0.3 miles)
- Long John Silver's (0.3 miles)
- Taco Bell (0.3 miles)
- Subway (0.4 miles)
- Alfonso's (0.4 miles)
- Captain Tony's Pizza (0.4 miles)
Places of Worship
- St Paul's Episcopal Church (0.3 miles)
- Indian Assemblies of God Church (0.5 miles)
- Church of Jesus Christ of Latter Day Saints (0.5 miles)
- St Joseph's Church (0.5 miles)
- Southern Baptist Convention (0.7 miles)
- First United Methodist Church (0.7 miles)
- Zion Baptist Church (0.7 miles)
Cafes
- Mojo Coffee Company (0.4 miles)
- Mojo Cafe (0.4 miles)
Physicians
- Winslow Indian Health Care Center (0.7 miles)
Hospitals
- Little Colorado Medical Center (0.7 miles)
- Zeldes, Steven G O.D. (0.7 miles)
Transportation
- Santa Fe Railway Yard Office (0.7 miles)
Pharmacies
- Patty's Pharmacy (1.1 miles)
Frequently Asked Questions
Winslow Campus Of Care is located at 826 West Desmond Street, Coolidge, AZ 86047 in Navajo County, Arizona
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