Villa Maria Care Center

Pros

• The receptionist was kind and friendly, making a positive first impression on visitors.
• The tour guide displayed genuine care for the patients and their well-being.
• Staff and patients alike greeted guests warmly, creating an inviting atmosphere.
• The facility offered the opportunity to stay for lunch, allowing visitors to experience the food and community firsthand.
• When a resident moved in, the staff demonstrated excellent accommodation and attention to detail in caring for them.
• Many activities are provided for residents, including day trips, church services, painting rooms, and exercise programs.
• The facility offers a variety of living options with handicapped accessibility and emergency lighting.
• Residents enjoy three meals a day served restaurant-style with multiple choices available.
• There is a strong focus on activities for residents that foster engagement and social interaction.
• Staff members appear happy and caring, contributing to a welcoming environment within the facility.

Cons

• The facility appeared really old and seemed to be falling apart, with inadequate AC and safety risks from unlocked sliding doors.
• There was a high turnover rate among staff, leading to inconsistent care for residents.
• Staff often neglected to check in on residents unless prompted, resulting in delays in medication administration and inadequate supervision.
• Cleaning services were insufficient, with infrequent shower cleanings and unwashed bed linens, leaving family members to handle laundry themselves.
• The food served was subpar, prompting some residents to rely on personal grocery purchases instead of the provided meals.
• The strong urine odor from the nursing home section was unpleasant and indicative of poor hygiene standards.
• Call buttons frequently went missing or out of reach for residents, compromising their ability to request help when needed.
• Concerns about neglecting proper care practices (e.g., catheter line management) were met with indifference from the staff.
• The overall atmosphere felt depressing, contributing to mental health declines among residents and visitors alike.
• The facility's decor was deemed inappropriate for an assisted living environment, featuring child-like murals that did not suit adult residents.

Review

The Villa Maria Care Center has elicited a wide range of feedback from visitors, families, and residents over the course of several reviews. People expressed that their experiences varied significantly, leading to both praise and criticism regarding the care provided at this facility. The emotional weight carried by each reviewer indicates just how crucial these perceptions are for families seeking quality care for their loved ones.

On one hand, some reviewers were profoundly appreciative of the warm and compassionate environment at Villa Maria. One reviewer described a positive initial experience during a tour, highlighting the receptionist’s kindness, the genuine demeanor of the admissions representative, and how warmly staff greeted both patients and visitors alike. This sense of community extended into lunch invitations where families could engage with current residents about their experiences. Moreover, upon admission to the center, families noted that staff members were attentive and detail-oriented in providing care for their loved ones—one account mentioned feeling relieved knowing that someone was taking good care of their father.

However, contrasting experiences painted a different picture regarding the facility's operations and upkeep. Other reviews pointed out significant issues related to hygiene and maintenance. Notably, one reviewer remarked on an overwhelming urine odor permeating common areas stemming from the nursing home section. Complaints about outdated infrastructure also emerged; aspects like aging air conditioning units and sliding doors that failed to lock raised safety concerns among family members who felt uneasy leaving their loved ones in potentially precarious situations. With such visible deterioration came reports of high staff turnover rates that appeared to compromise consistent care and attention.

Moreover, serious grievances surfaced regarding medication management within Villa Maria Care Center. Several family members expressed frustration when medications were left unattended beside their loved ones for extended periods or administered inconsistently—sometimes resulting in life-threatening scenarios due to strict adherence needs around timing. These instances revealed gaps in communication between caregivers and residents as well as inadequate follow-up checks on individual patients unless prompted by family.

Cleaning protocols also sparked discontent; accounts highlighted only sparse attention paid to cleanliness with many experiencing unsatisfactory levels of hygiene in personal living spaces—such as infrequent linens changes or limited showering schedules for residents suffering from mobility challenges. This engendered feelings of dissatisfaction among family members witnessing such neglect toward basic human needs which should be met consistently.

Despite some positive remarks about activities offered at Villa Maria—like arts and crafts sessions along with exercise programs—the underlying tone often focused on despair rather than enjoyment or engagement among residents themselves; other reviews suggested many individuals appeared "checked out," contributing further to a disheartening atmosphere within certain areas of this facility where hope seemed dimmed.

In summary, while Villa Maria Care Center can boast attributes such as friendly staff interactions alongside various recreational offerings aimed at supporting seniors in remaining active socializers amidst changing health conditions, it remains clear from diverse perspectives gathered throughout these testimonials—that systemic issues related not only to staffing but also facilities require immediate attention if they aim towards optimal resident wellbeing moving forward into future operational insights garnered through these candid reflections shared by previous visitors/family members alike who sought refuge therein during vulnerable moments within long-term care considerations.

Cafes

• Dutch Bros Coffee (0.4 miles)
• LeBuzz Caffe (0.9 miles)
• Starbucks (1 miles)
• Black Crown Coffee Co. (1 miles)
• Dutch Bros Coffee (1.2 miles)
• Starbucks (1.3 miles)
• Coffee Times Drive-Thru (1.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Green HealthMart Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)

Restaurants

• Roadhouse Cinemas - Tu (0.6 miles)
• Kazoku (0.9 miles)
• Taco Bell (1.1 miles)
• McDonald's (1.1 miles)
• Tucson Hop Shop (1.4 miles)
• Wendy's (1.6 miles)
• Whataburger (1.6 miles)

Physicians

• Arizona Center For Reproductive Endocrinology & Infertility (1 miles)
• MHC Healthcare Primary Care Health Center (1.1 miles)
• Retina Centers PC (1.1 miles)
• Adobe Gastroenterology (1.1 miles)
• Crossroads OB/GYN (1.1 miles)
• Daniel A Graybill (1.1 miles)
• Joel R Goode (1.2 miles)

Places of Worship

• Desert Valley Adventist Church (1.1 miles)
• Benedictine Sanctuary (1.9 miles)
• Grace To The Nations (2.3 miles)
• Rincon Congregational Church (2.3 miles)
• Our Saviour's Lutheran Church (2.6 miles)

Hospitals

• Tmc Labor and Delivery (1.4 miles)
• Providence Service (2 miles)
• Danville Services (2.3 miles)
• Tucson Natural (2.6 miles)
• The University of Arizona Medical Center - Medicine Clinic Physician Offices (2.7 miles)
• UMC Emergency Room (2.7 miles)
• UMC Radiologic (2.7 miles)

Theaters

• The Loft Cinema (1.6 miles)