Sapphire Estates Rehab Centre in Coolidge, AZ

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Sapphire Estates Rehab Centre in Coolidge, AZ

Sapphire Estates Rehab Centre is an assisted living community in Coolidge, AZ.

Information last verified:

2040 North Wilmot Road, Coolidge, AZ 85712

For more information about senior living options: (866) 208-4318

3.8 from 115 reviews
5 stars
73
4 stars
6
3 stars
4
2 stars
7
1 stars
25

Overall Review of Sapphire Estates Rehab Centre

caveat 14 reviews mention this

Staffing and call response vary

Residents describe inconsistent staffing, including long delays responding to call buttons.

A recurring concern is that call lights and requests are not answered quickly, with some families describing waits of hours or even claiming calls go unanswered or hang up. Several reviews connect this to missed assistance needs, such as trouble getting help to use the restroom, medication issues, broken equipment not prioritized, and caregivers not arriving when expected. Other reviews balance this by praising certain nurses and therapy staff as attentive, but the staffing responsiveness complaints still show up repeatedly.

common 16 reviews mention this

Meals get mixed reactions

Dining is a noticeable part of residents’ day, and reviews range from very positive to strongly negative.

Many residents and families mention food directly, with some describing it as good or improving, including options like delivering meals to rooms. At the same time, other reviews report problems like cold or unappetizing food, limited or difficult-to-obtain menu choices, late dinner, and concerns about cleanliness in the dining experience. Where reviews are positive, they often pair it with special-diet attention and room meal delivery.

caveat 10 reviews mention this

Care quality depends on the day

Some reviewers feel medical and rehab support falls short of what was expected.

Several reviews express dissatisfaction with care and rehab follow-through, including claims of inadequate therapy sessions, communication gaps with case management, and delays in addressing medical needs. Some families also describe concerns about medications being handled incorrectly or missed, alongside examples of equipment not being found or maintained. On the other hand, a separate set of reviews describe strong, hands-on care from nurses and therapy staff, suggesting experiences can vary widely between residents and shifts.

common 12 reviews mention this

Cleanliness and room space are noted

Reviews frequently mention clean, spacious rooms, alongside occasional cleanliness complaints.

A number of reviews describe rooms as clean and spacious, and some specifically mention the facility looking pleasant or well-kept. Several families also highlight pleasant common areas like the cafeteria and dining room. However, there are also complaints about cleanliness lapses, such as dirty sheets, lack of sanitizing, and concerns about carpeting or overall maintenance.

differentiator 9 reviews mention this

Therapy and nurses earn praise

Physical and occupational therapy staff are singled out for being helpful and supportive.

Multiple reviews credit therapy teams with helping residents regain function or mobility, including stories about walking recovery and hands-on rehab support. Nurses are also named for being professional, attentive, and responsive to comfort and medication needs in these positive accounts. While some reviews criticize rehab support or communication, the strongest praise clusters around specific caregivers and their daily interactions.

common 2 reviews mention this

Nearby medical and everyday stops

The area includes close by physician offices and common amenities.

The location is within short driving distance of multiple physician offices and everyday stops like a pharmacy and quick-service dining. This can make it easier for families to get to appointments or handle routine errands while their loved one is in care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 103 resident community capacity 103 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tucson International (10 miles away) Tucson International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Games Games
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Videos

Nearby Places of Interest

Physicians

  • Katie S Artz (0.1 miles)
  • Urological Associates of Southern Arizona PC (0.2 miles)
  • Tucson Pain Institute (0.3 miles)
  • Allergy Partners of Arizona (0.4 miles)
  • Sonora Family Practice (0.4 miles)
  • El Dorado Eye Associates (0.5 miles)
  • Desert Pediatrics (0.6 miles)

Restaurants

  • Green Burrito (0.3 miles)
  • New China Super Buffet (0.7 miles)
  • Beyond Bread (0.8 miles)
  • Eclectic Cafe (0.9 miles)
  • Subway (1.1 miles)
  • McDonald's (1.4 miles)
  • Whataburger (1.4 miles)

Cafes

  • Starbucks (0.3 miles)
  • Dutch Bros Coffee (0.4 miles)
  • Coffee X Change (0.6 miles)
  • Panera Bread (1.8 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Dutch Bros Coffee (2.2 miles)
  • LeBuzz Caffe (2.3 miles)

Places of Worship

  • Grace To The Nations (0.4 miles)
  • Christ Presbyterian Church (1.8 miles)
  • Desert Valley Adventist Church (1.8 miles)
  • Rincon Congregational Church (1.9 miles)

Pharmacies

  • Walgreens (1 miles)
  • Green HealthMart Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)

Hospitals

  • Tmc Labor and Delivery (1.2 miles)
  • St Joseph's Hospital (1.4 miles)
  • Kindred Hospital - Tucson (1.5 miles)
  • Curahealth Tucson (1.5 miles)
  • Providence Service (1.6 miles)
  • Danville Services (1.8 miles)

Parks

  • Udall Park Soccer Fields (1.3 miles)
  • Palo Verde Park (2.1 miles)

Theaters

  • Century Park Place 20 And Xd (2.1 miles)

Frequently Asked Questions

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