Sapphire Estates Rehab Centre
Save2040 North Wilmot Road, Coolidge, AZ 85712
For more information about senior living options: (844) 490-3973
The nurses and CNAs at Sandstone Estates do their best despite being short-handed. The staff members are described as fabulous by residents. The hospital doctor acknowledged that the facility has a good exterior appearance. Residents appreciate the efforts of the nursing staff, even when resources are limited. Family visits provide opportunities for residents to enjoy time outside the facility.
The communication from caseworkers and social workers is poor or nonexistent. Administration is inadequate and ineffective in managing care. Nurses and CNAs are frequently short-staffed, resulting in insufficient care for patients. Physical and occupational therapy services are subpar at best. Patients often experience long wait times for nursing assistance, sometimes up to an hour. There is a lack of rehabilitation services provided to patients. The facility fails to bring in additional medical evaluations for patient needs. The overall atmosphere of the rooms is dark and uninviting, contributing to a negative experience. The quality of food served is disappointing and comparable to standard hospital fare.When it comes to choosing a facility for the care of loved ones, communication and quality of care are paramount. Regrettably, many families have found that their experiences at certain healthcare facilities can leave much to be desired. A repeated theme in recent reviews highlights a concerning lack of effective communication from caseworkers and social workers. Families report feeling neglected in this crucial aspect of care, leading to heightened stress and frustration during what is already an emotionally taxing time.
One facility, Sandstone Estates, has garnered particularly mixed reviews from both patients and their families. While some praise the staff for their friendliness and dedication amidst challenging circumstances, others have voiced strong concerns about the overall admission process and the quality of medical treatment provided. The disparity between the external appearance of the facility—often described as visually appealing—and the internal realities faced by patients could not be more stark. A notable comment from a hospital doctor echoed this concern prior to discharge: while the premises may look inviting from outside, what lies within suggests a different story altogether.
A common complaint among residents is the chronic shortage of nursing staff and Certified Nursing Assistants (CNAs). Many reviewers noted that these caregivers were consistently overwhelmed by high patient-to-staff ratios, which significantly hampered their ability to provide attentive and timely care. Instances were reported where patients had to wait an astonishing 45 minutes to an hour after calling for assistance, underscoring how being short-handed impacts not just routine care but also essential medical attention when needed most.
Moreover, rehabilitation services such as Physical Therapy (PT) and Occupational Therapy (OT) fell short of expectations for many residents at Sandstone Estates. Families expressed disappointment with what was described as minimal rehab efforts during their stay; instead of structured therapy sessions aimed at recovery or improvement, many felt neglected as they spent extended periods without any meaningful engagement or professional assessment from therapists or specialists. This lack of initiative not only affected physical health outcomes but also contributed to feelings of isolation among patients who craved interaction beyond basic caregiving.
The issue didn’t just end with rehabilitation; other aspects like nutrition were also called into question. Reviewers consistently remarked on the quality of food served in the facility—drawing parallels with standard hospital fare that lacked variety or flavor—leading to further dissatisfaction regarding daily living conditions experienced by residents. Coupled with poorly lit rooms that created an oppressive ambiance reminiscent of a cave, these elements contributed profoundly to a negative atmosphere that many found difficult to endure over time.
Ultimately, numerous individuals urged others not to consider entrusting their loved ones into facilities such as Sandstone Estates based on their experiences. Despite positive remarks about individual staff members who genuinely cared for residents despite overwhelming challenges, overarching administrative shortcomings cast a long shadow over patient satisfaction reports. The takeaway remains clear: potential residents and their families are strongly encouraged to thoroughly investigate any facility’s capabilities before making critical decisions about healthcare placements—a pursuit that requires diligence given the emotional weight tied to caring for those we hold dear most dearly.
103 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden Guasts at mealtime
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library TV room
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions Diabetes diet Room service Special dietary restrictions
Arts and crafts Community-sponsored activities
Concierge services Fitness programs
Games
Live musical performances
Planned day trips
Religious services Resident-run activities Scheduled daily activities
StoriesSapphire Estates Rehab Centre is a premier assisted living community located in the charming town of Coolidge, AZ. As a Skilled Nursing Facility, we prioritize providing top-notch care services for our residents. Our community is dedicated to promoting a comfortable and fulfilling lifestyle for all individuals that call Sapphire Estates home.
At Sapphire Estates, we understand the importance of maintaining personal appearance and wellness. That's why we have a beautician on-site along with a fully equipped beauty salon to ensure that our residents always feel their best. We also offer cable or satellite TV in each room so that our residents can relax and enjoy their favorite shows.
Transportation is made easy with our community-operated transportation services, allowing residents to conveniently access various destinations. For those who love technology, our computer center offers opportunities for learning and staying connected with loved ones.
Meals are an integral part of our residents' daily routine, which is why we provide a spacious dining room where they can enjoy delicious and nutritious meals prepared by our expert culinary team. Residents can dine restaurant-style while also accommodating special dietary restrictions.
Engaging activities play a crucial role in promoting social interaction and overall well-being at Sapphire Estates. We offer numerous amenities such as a fitness room, gaming room, garden, small library, TV room, and wellness center to cater to different interests. Our community-sponsored activities include fitness programs, games, live musical performances, planned day trips, religious services, and resident-run activities.
In addition to an array of amenities and activities within Sapphire Estates Rehab Centre itself, there are plenty of nearby attractions to explore for those seeking additional entertainment options. With 11 cafes nearby, residents can enjoy outings for coffee or meet friends in cozy settings. Two beautiful parks provide scenic spots for outdoor relaxation or gentle walks amidst nature. Close proximity to 13 pharmacies ensures quick access to necessary medications while the availability of 36 physicians guarantees prompt medical attention when needed.
Furthermore, 27 restaurants offer a variety of dining options for residents to savor different cuisines. Four places of worship nearby cater to the spiritual needs of our residents, allowing them to practice their faith comfortably. For those who enjoy cultural experiences, there is a theater nearby where they can indulge in live performances.
Lastly, the presence of six hospitals in close proximity provides peace of mind knowing that medical assistance is easily accessible when required.
At Sapphire Estates Rehab Centre, we prioritize our residents' physical and emotional well-being by offering exceptional care services, luxurious amenities, engaging activities, and convenient access to nearby attractions. We invite individuals seeking a vibrant assisted living community to join us at Sapphire Estates for an exceptional experience.
Sapphire Estates Rehab Centre is located at 2040 North Wilmot Road, Coolidge, AZ 85712 in Pima County, Arizona
Sapphire Estates Rehab Centre on seniors.fyi includes 6 photos including images showing healthcare, nurse, physical therapy, rehabilitation, interior, caregiver, exercise, assistance, and more.
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