Ortiz Sunnyside Assisted Living in Surprise, AZ
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14785 West Windrose Drive, Surprise, AZ 85379
For more information about senior living options: (844) 490-3973
Ortiz Sunnyside Assisted Living offers competitive pricing relative to both Maricopa County and the broader state of Arizona. For semi-private rooms, Ortiz stands out with a cost of $2,000 per month, significantly lower than the county average of $2,801 and the state average of $2,820. The facility's private room rates range from $2,800 to $6,395, which provides flexibility for residents while still being more affordable than the county's average of $3,318 and the state's average of $3,345. When it comes to studio apartments, Ortiz is priced at $4,295 - a bit higher than Maricopa County's average of $3,960 but above Arizona's state average of $3,829. For one-bedroom and two-bedroom options, Ortiz charges $5,295 and $7,495 respectively; these figures are notably higher than both county and state averages ($3,473 and $4,112 for one- and two-bedrooms). Overall, while some costs may exceed local averages for larger units or specialized accommodations at Ortiz Sunnyside Assisted Living, their semi-private room offering remains particularly attractive within the market landscape.
| Floor plans | Ortiz Sunnyside Assisted Living | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,000 | $2,801 | $2,820 |
| Private | $2,800 to $6,395 | $3,318 | $3,345 |
| Studio | $4,295 | $3,960 | $3,829 |
| 1 Bedroom | $5,295 | $3,473 | $3,532 |
| 2 Bedrooms | $7,495 | $4,112 | $4,106 |
The facility is a very nice place. The owners and caregivers created a quality, loving family environment where residents are treated with respect and dignity. They display infinite patience and use humor to diffuse difficult behaviors, resulting in smiles and laughter. They listen to residents' concerns with graciousness and goodwill. The care provided is exceptional. Residents are treated as family and are made comfortable and happy under their care. The facility offers a nice backyard and daily activities that encourage participation and outdoor time.
The care was minimal, with residents largely left unattended between activities. Residents fell frequently due to lack of supervision and footwear not being kept on. Staff were often in the front room watching TV or on their phones, away from patients. Dietary requests and dislikes were ignored; residents were served foods they did not want. The cleaning solutions produced a strong odor and floors were slippery, creating safety hazards. PRN medications were not administered when needed, leaving symptoms unmanaged. Lighting was inadequate after sunset and residents were kept in dim, cold conditions. An aide was observed sitting in a back room away from residents. Refund policies promised after a resident's death were not honored, described as unethical.Ortiz Sunnyside Assisted Living is best suited for families seeking a very intimate, home-like setting where residents can be treated like family and where the owners are visibly involved in daily care. The positives consistently highlighted are a warm, personal atmosphere created by John and Dana, and a caregiving approach that emphasizes respect, dignity, and patience. This environment can be particularly comforting for someone with dementia who benefits from a familiar, affectionate touch and a setting that feels less institutional than larger facilities. For families prioritizing a nurturing, low-key domestic rhythm, Ortiz Sunnyside can feel supportive and reassuring.
However, this community may not be the right fit for residents who require strong, ongoing clinical oversight, highly structured supervision, or robust safety protocols. Multiple accounts describe gaps in supervision, with residents left unattended, footwear and safety issues unaddressed, and concerns about turning, wandering, or timely response to needs. There are also troubling anecdotes about inconsistency in care delivery, including gaps in medication handling, delayed or missing care tasks, and a general sense that daily activities and engagement may not be reliably provided. For families needing rigorous risk management and verifiable, objective quality measures, alternatives with larger staff teams and formal clinical oversight are worth considering.
The core pros - an evident family ethos, patient, personable staff, and a willingness to accommodate reasonable requests - do not consistently offset the notable drawbacks. When the owners' approach aligns with a resident's temperament and needs, the care feels responsive and compassionate, and families often describe remarkable moments of kindness and personalized attention. Yet the same sources recount times when care felt minimal, with residents left to entertain themselves or to meals and routines without meaningful interaction. The contrast between the warmth of the setting and episodes of inattentive supervision creates a tension that can be decisive for families evaluating whether the culture is enough to outweigh safety and reliability concerns.
Environmentally, Ortiz Sunnyside presents as neat, with appealing features such as a backyard and a home-like layout that initially persuades families to believe in a comfortable daily life. The reality, however, reveals vulnerabilities: odors from cleaners, inconsistent lighting after dark, and slippery floors tied to cleaning routines. These details matter in daily life and can compound risk for a population prone to confusion, agitation, or falls. The disconnect between promises of daily activities and what is actually delivered - where programs seem intermittent and staff may be distracted - further complicates the decision for families balancing autonomy, engagement, and safety.
Financial and governance aspects also weigh in, and not all families will be at ease with what is described as a lack of transparency around refunds and contractual terms. A single, highly concerning complaint about a refund after a resident's death underscores the need for clear, written policies and trustworthy administration. Prospective residents must verify the contract terms, understand what triggers refunds, and confirm how financial settlements are handled in end-of-life scenarios. This is a non-trivial risk factor that can influence the overall perception of value and trust.
In the end, Ortiz Sunnyside is a meaningful option for those who prioritize a truly home-centered vibe and who plan to be actively involved in monitoring care. It can work well when staff are attentive, engaged, and aligned with family expectations, and when the resident's needs fit a small, less clinical model. For families that require consistent daily programming, rigorous supervision, proven safety protocols, transparent financial practices, and measurable accountability, it is prudent to explore other communities first. The decision should hinge on the resident's dementia stage, the family's capacity to supervise and advocate, and the clarity of the facility's commitments to safety, activity, and dependable care.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ortiz Sunnyside Assisted Living is a warm and welcoming care facility located in Surprise, AZ. Our community offers board and care home services, providing a comfortable and safe environment for our residents.
At Ortiz Sunnyside Assisted Living, we prioritize the well-being and comfort of our residents. Our fully furnished rooms offer a cozy retreat, complete with private bathrooms for added privacy. Our amenities include bath tubs and wheelchair accessible showers to ensure convenience for all residents. Cable or satellite TV, Wi-Fi/high-speed internet, and telephone services are available to keep residents connected.
Our dedicated staff members provide daily housekeeping services to maintain a clean and tidy living space for our residents. We offer move-in coordination assistance to make the transition as smooth as possible.
Residents can enjoy the beauty of nature in our garden and outdoor common areas. Indoor common areas provide spaces for socializing and engaging in community-sponsored activities. Scheduled daily activities are organized to keep residents entertained and active.
Ortiz Sunnyside Assisted Living understands the importance of proper care services. Our staff is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure the overall well-being of our residents. Specialized care services such as diabetes management, high acuity care, incontinence care, medication management, meal preparation and service are provided based on individual needs. Transportation services are arranged for medical appointments.
Nutritious meals are provided at our dining room with special dietary restrictions taken into consideration. Vegetarian options are also available.
Conveniently located near various amenities, Ortiz Sunnyside Assisted Living is surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Ortiz Sunnyside Assisted Living in Surprise, AZ we strive to create a supportive environment where each resident feels valued and cared for.
This part of Surprise, Arizona offers a variety of amenities and services that cater to the needs of seniors. There are several cafes, pharmacies, restaurants, and theaters within close proximity, providing easy access to dining and entertainment options. Additionally, there are multiple parks nearby for outdoor recreation and relaxation. For medical needs, there are several physicians' offices and a hospital in the vicinity. Places of worship are also conveniently located for spiritual support and community involvement. Overall, this area provides a well-rounded environment with essential resources for seniors looking to settle down in a peaceful and convenient location.
Ortiz Sunnyside Assisted Living offers competitive pricing relative to both Maricopa County and the broader state of Arizona. For semi-private rooms, Ortiz stands out with a cost of $2,000 per month, significantly lower than the county average of $2,801 and the state average of $2,820. The facility's private room rates range from $2,800 to $6,395, which provides flexibility for residents while still being more affordable than the county's average of $3,318 and the state's average of $3,345. When it comes to studio apartments, Ortiz is priced at $4,295 - a bit higher than Maricopa County's average of $3,960 but above Arizona's state average of $3,829. For one-bedroom and two-bedroom options, Ortiz charges $5,295 and $7,495 respectively; these figures are notably higher than both county and state averages ($3,473 and $4,112 for one- and two-bedrooms). Overall, while some costs may exceed local averages for larger units or specialized accommodations at Ortiz Sunnyside Assisted Living, their semi-private room offering remains particularly attractive within the market landscape.
Ortiz Sunnyside Assisted Living is located at 14785 West Windrose Drive, Surprise, AZ 85379 in Maricopa County, Arizona
Yes, Ortiz Sunnyside Assisted Living allows both dogs and cats.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
