Helping Hand Group Home in Surprise, AZ

17043 West Windermere Way, Surprise, AZ 85374

For more information about senior living options: (844) 490-3973

5 from 3 reviews
5 stars
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4 stars
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3 stars
0
2 stars
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1 stars
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Assisted Living Board and Care Home Respite Care

Overall Review of Helping Hand Group Home

Pros

  • pro The care home provides excellent caregivers, personal care, and great food, making it one of the best places in the West Valley.
  • pro They recently relocated to a brand-new facility in the beautiful Asante community.
  • pro The staff and management team are warm, caring, passionate, and attentive to their residents.
  • pro They offer a wide range of activities and gourmet meals.
  • pro They are a home away from home for loved ones, supported by an amazing and accommodating team of staff.
  • pro Diana and Chris are heart and soul for the seniors they serve.
  • pro Loved ones are properly cared for at this facility.

Review

Helping Hand Group Home in Surprise, AZ is best suited for seniors who want a small, intimate, caregiver-led environment where daily life feels like a true home. The community appeals to families prioritizing consistent, personal attention, predictable caregiver relationships, and a lively schedule of engaging activities in a modern setting. Its relocation to a brand-new facility in Asante signals a real commitment to comfortable, accessible spaces that reduce the clinical feel often associated with larger campuses. For residents who value warmth, familiar faces, and a genuine home atmosphere, this community stands out as a strong match.

Those with higher-acuity medical needs, specialized memory care, or requirements for round-the-clock nursing oversight may want alternatives. If the loved one requires more clinical depth, a broader campus with multiple care tiers, or highly structured memory-care programming, this environment may not deliver the level of clinical support some families seek. Additionally, families budgeting for sophisticated medical management or very specific care protocols should verify whether the on-site resources meet those expectations without compromising the home-like experience.

The strongest draw is the caregiving core: excellent caregivers delivering personal care, paired with gourmet meals and a robust activities calendar. The staff are described as warm, caring, and attentive, with caregivers who act as advocates and build meaningful relationships with residents. The new facility enhances safety, accessibility, and comfort, reinforcing daily life with quality dining and purposeful engagement. In practical terms, these positives translate into fewer relocation stressors, more familiar routines, and a social cadence that keeps seniors meaningfully involved.

Leadership stands out as a differentiator. Diana and Chris emerge as the heart and soul of the operation, shaping a culture where residents are genuinely cared for and where staff go the extra mile to ensure comfort, dignity, and responsiveness. The sense that residents are understood and valued permeates conversations with families, contributing to a trust-centric atmosphere. That advocacy-driven ethos, exercised through flexible accommodation and attentive service, makes the home-away-from-home impression tangible for both residents and their families.

Given the uniformly positive feedback, prudent families will still run through a practical checklist before committing. Clarity on pricing and what the base rate covers is essential, along with confirmation of on-site medical oversight levels and how respite care, deposits, and contract terms are handled. A first-hand tour during peak activity periods should be coupled with sampling a meal and reviewing the calendar of activities to confirm alignment with personal interests and lifestyle. Proximity to family in Surprise or nearby communities matters, since ongoing involvement often hinges on day-to-day access and the ability to participate in routines and visits.

Overall, Helping Hand Group Home presents a compelling option for seniors seeking warmth, personal attention, and an engaged daily life within a modern, comfortable setting. For families prioritizing reliable caregiving relationships, high-quality meals, and a structured but home-like routine, this community warrants careful consideration and a direct conversation with staff. When the anticipated resident fits the intimate size, high caregiver engagement, and the home atmosphere described by current residents and families, a visit should quickly confirm that this is the best-fit choice. In such cases, the decision tends to be clear: choose Helping Hand Group Home for dependable, compassionate care that feels like family.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Helping Hand Group Home in Surprise, AZ is a compassionate and supportive assisted living community that offers a range of care services to meet the individual needs of its residents.

Our Board and Care Home provides a warm and welcoming environment for seniors who require assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff members are trained and experienced in providing this personalized care while respecting the privacy and dignity of each resident.

We understand the importance of maintaining a comfortable and enjoyable living space, which is why our facility is fully furnished with all the necessary amenities. Residents can enjoy spending time in our charming dining room or take advantage of our beautiful outdoor spaces. We also provide housekeeping services to ensure that our residents' living areas remain clean and tidy.

At Helping Hand Group Home, we prioritize the health and well-being of our residents. Our staff works closely with healthcare providers to coordinate medical care, including transportation arrangements for doctor's appointments. For those with special dietary needs, we offer diabetes diet options and accommodate special dietary restrictions.

In addition to providing excellent care services, we believe in fostering a vibrant and engaging community for our residents. We offer scheduled daily activities to keep them active and socially connected. Nearby, there are also numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals that provide additional convenience for our residents.

When you choose Helping Hand Group Home in Surprise, AZ as your assisted living community, you can trust that your loved one will receive exceptional care in a comfortable and supportive environment.

Nearby Places of Interest

Restaurants

  • The Toast Craft Kitchen & Cocktails (0.2 miles)
  • Oregano's Pizza Bistro (0.3 miles)
  • Wendy's (0.4 miles)
  • Jack In The Box (0.4 miles)
  • Great Eagle Bar & Grill (0.6 miles)
  • Taco Bell (0.6 miles)
  • McDonald's (0.7 miles)

Physicians

  • Radiant Complexions Dermatology Clinics (0.2 miles)
  • Northwest Valley Oral And Facial Surgery (0.2 miles)
  • Nationwide Vision (1.3 miles)
  • Arizona Vein & Laser Institute - Surprise (2 miles)
  • Desert Valley Pediatrics (2.1 miles)
  • Young Arizona Pediatrics (2.1 miles)
  • Jalal Abbas, MD (2.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Fry's Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Walmart Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)

Cafes

  • Starbucks (0.3 miles)
  • Sumo Snow (0.7 miles)
  • The Grand Cafe (1.7 miles)
  • Starbucks (2 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.5 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (0.4 miles)

Parks

  • Pet Park Sun City Grand (1.8 miles)
  • Kingswood Parke HOA Park (2.5 miles)
  • Surprise Community Park (2.9 miles)
  • Asante Park (3.7 miles)
  • Indoor Playgrounds International (4.7 miles)
  • Veramonte Park (4.8 miles)

Hospitals

  • Apricus Medical Group (3.3 miles)

Theaters

  • AMC Surprise Pointe 14 (4.7 miles)

Frequently Asked Questions

Where is Helping Hand Group Home?

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