15924 West Mauna Loa Lane, Surprise, AZ 85379
For more information about senior living options: (866) 208-4318
An Enchanted Assisted Living Costs & Pricing
An Enchanted Assisted Living offers semi-private rooms at a monthly rate of $3,500, which is notably higher than the average costs in Maricopa County at $2,801 and Arizona overall at $2,820. For those seeking a more private space, the facility's private rooms are priced at $5,000, exceeding the county's average of $3,318 and the state's average of $3,345. While An Enchanted Assisted Living positions itself at a premium compared to local and state averages, this pricing reflects its commitment to providing an exceptional quality of care and enriched living experiences that may appeal to families looking for the best options for their loved ones.
| Floor plans | An Enchanted Assisted Living | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $3,500 | $2,801 | $2,820 |
| Private | $5,000 | $3,318 | $3,345 |
Assisted Living communities with a similar price nearby
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Overall Review of An Enchanted Assisted Living
Pros
Enchanted Assisted Living is a magical place for seniors.- The staff are incredibly caring and attentive, consistently going the extra mile to make residents feel at home.
- The personalized care plans are thoughtfully designed to meet individual needs, making residents feel special and well cared for.
- The facility is beautifully maintained, clean, and welcoming.
- Residents can enjoy a variety of engaging activities and social events that promote a vibrant community spirit.
- The meals are delicious and tailored to accommodate dietary preferences, ensuring a nutritious dining experience.
- Management is approachable and proactive, consistently striving for excellence.
- The small size of the home allows more personalized care.
- The owners and caretakers are extremely friendly and caring.
- The facility earns five stars.
Cons
One reviewer gave this place a single star, indicating strong dissatisfaction.- Allie, the owner, is described as rude and unprofessional.
- Allie allegedly tried to keep the family away from the mother, who was bruised.
- The reviewer claims not to recommend the facility and says they have pictures to prove it.
- The reviewer notes the mother declined quickly while in this home.
- The reviewer states the staff had no time to help residents adjust, and they moved their mother after only a week.
- The reviewer says the staff do not motivate residents or offer much stimulation.
Review
An Enchanted Assisted Living in Surprise, AZ is best suited for families seeking a small, family-owned, home-like setting where personalized attention and social warmth define everyday life. With a capped capacity around 10 residents, the community can deliver highly individualized care plans, frequent staff interactions, and a sense of belonging that larger campuses often struggle to reproduce. Residents who value a warm, café-like dining atmosphere, on-site home cooking, and a schedule built around meaningful activities rather than rigid routines will feel at home here. The intimate layout and consistently cited cleanliness create an environment where residents are treated as neighbors rather than numbers.
Alternatives become worth considering for families whose loved one requires more robust medical oversight, a broader activity calendar, or a more formal corporate governance structure. Those who prioritize highly standardized clinical staffing, extensive on-site medical services, or a multi-wing campus with campus-wide programming may find a larger assisted living more aligned with expectations. Additionally, families who want seamless, highly predictable communication with management, or who worry about changing ownership dynamics, might prefer other options that offer more defined escalation paths and less potential for interpersonal friction.
The strongest positives are precisely what small-group living promises: attentive, personable staff, and care plans that feel genuinely customized. Reviewers repeatedly highlight staff professionalism, devotion, and a willingness to go the extra mile, which translates into residents feeling both safe and cherished. The facility’s maintenance and atmosphere earn praise, clean rooms, pleasant common areas, and a welcoming, homey vibe. Engagement is real here: daily activities, social events, group games, and opportunities for creativity help sustain a lively, connected community. Add in the home-cooked meals and flexible dining that accommodates dietary preferences, and the overall quality feels tangible rather than promotional.
However, several cautions surface in the feedback. A 1-star review points to a troubling perception of management and a concerning safety claim, underscoring that interpersonal dynamics at the top can color the resident experience. Another account notes a rapid adjustment challenge, with a family choosing to move their loved one quickly after a difficult start, suggesting that not every resident will transition smoothly without targeted support. In a few reports, the cadence of care felt inconsistent, some reviewers felt the home atmosphere could be less robust on certain days, and there is a sense that transportation to appointments or outings leans on family members or incurs extra charges. These gaps matter when the goal is sustained independence and predictable routines.
The key to assessing fit is weighing the intimate care advantages against the potential friction points. For families who can leverage the low resident-to-staff ratio, maintain open lines of communication with management, and insist on a written care plan that evolves with the resident’s needs, the pros largely compensate for the modest drawbacks. Ensure clarity on transport options, any associated fees, and how often activities rotate to prevent boredom. Given the small size, it is prudent to request a tour and to speak with current families or residents about how ownership and day-to-day operations feel in practice. When alignment exists, between resident personality, care philosophy, and staff devotion, the Enchanted experience proves deeply rewarding.
In summary, An Enchanted Assisted Living stands out for seniors who thrive on a tight-knit, personalized care model delivered in a clean, welcoming home-like setting. It is less suitable for those seeking expansive medical staffing, frequent formal programming, or a uniformly polished corporate operation. For the right resident, one who values warmth, individualized attention, and the feeling of living in a true home, the positives create significant, tangible upside that can outweigh the imperfections. Families with cautious expectations about management dynamics or transportation logistics should investigate thoroughly, but for many, this community represents a rare blend of intimacy, quality care, and genuine heart.
10 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Dogs allowed
Activities off-site
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services on-site
Dining room
Financial aid
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Private
Private bathrooms
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
24-hour supervision
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Christian services
English
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