Banner Boswell Rehabilitation Center

Pros

• The staff at Banner Boswell Rehabilitation Center provided excellent care and monitoring for patients, ensuring they received the support needed for recovery.
• The rehabilitation team was praised for their professionalism and effectiveness, leading to significant improvements in strength and functionality.
• Nurses and therapists were described as kind and responsive, contributing positively to the overall experience of patients.
• The facility maintained a clean environment, making it a comfortable place for rehabilitation.
• Recreational activities, like manicures and holiday celebrations, added a personal touch that enhanced patient well-being during their stay.
• Overall, many family members expressed satisfaction with the quality of care their loved ones received at Banner Boswell, leading to successful recoveries.

Cons

• The care provided at the facility was very sketchy, with promises made by administration not being fulfilled.
• Nurses failed to return calls, leading to inadequate communication regarding the patient's needs.
• The facility's cleanliness was questionable, with reports of urine on the floor and sticky surfaces.
• There were significant delays in wound care and rehabilitation services due to staff being unavailable on weekends.
• The case management for home healthcare was grossly mishandled, resulting in a lack of support for an elderly patient returning home.
• Many staff members displayed a lack of compassion and professionalism, leaving patients feeling neglected.
• Medical needs were not adequately addressed, with instances of oxygen being forgotten and critical conditions being ignored by staff.
• Communication from management was extremely poor, making it difficult for families to plan for discharges or receive updates on their loved ones' care.

Review

The feedback regarding rehabilitation facilities reveals a stark contrast in experiences, particularly for patients transitioning from hospitals to rehabilitation centers. Many reviews highlight significant discrepancies in care quality, communication, and the overall environment provided to patients. This variety underscores the crucial nature of choosing the right facility for recovery.

Several reviewers expressed their disappointment with particular facilities due to inadequate patient care and neglect of medical needs. One individual recounted a disturbing experience where basic hygiene was not maintained – floors were sticky with urine, and communication from nurses was notably absent. The family of an elderly man shared frustrations about delayed access to necessary services like wound care and rehab therapy over weekends, indicating that staffing shortages severely impacted patient outcomes. The lack of responsiveness from nursing staff left patients feeling abandoned, and in one instance, critical follow-up healthcare arrangements were mishandled, exacerbating the patient's vulnerable situation upon discharge.

In contrast, positive experiences were notably associated with Banner Boswell Rehabilitation Center. Many reviewers praised its capacity for attentive care and effective rehabilitation programs. One family noted that their father received diligent monitoring of his needs immediately upon admission as he recovered from malnutrition caused by previous treatment received elsewhere. They emphasized how the nursing staff responded promptly to requests and conveyed genuine concern for patient well-being. Such supportive environments allowed patients to flourish during their stay rather than decline further.

The therapeutic services at Banner Boswell also garnered commendations. Patients undergoing cardiac rehabilitation noted impressive improvements in their health through structured exercise regimens and attentive guidance from knowledgeable professionals. Praise focused on the equipment's variety within the rehab room as well as the professionalism exhibited by therapists who balanced personal attention with a clear commitment to enhancing functional abilities. Notably, this included flexibility in scheduling sessions that accommodated patients’ personal needs – an aspect often overlooked in less accommodating facilities.

However, not all accounts were entirely positive even at reputed facilities like Banner Boswell; some users reported variable interactions with certain staff members who lacked compassion or failed to understand critical medical requirements adequately. Instances arose where basic medical protocols were disregarded—such as forgetting to reconnect oxygen or allowing dangerously low blood sugar levels without immediate intervention—displaying lapses that could have severe repercussions for vulnerable patients.

Ultimately, it is essential for families seeking rehabilitation services to be vigilant advocates for their loved ones' health care needs while ensuring ongoing communication with facility management and nursing staff. The contrast between despair at inadequate facilities versus positive outcomes seen at others illustrates that family involvement is paramount during recovery transitions. Each patient's journey serves as a reminder: despite systemic challenges faced by healthcare providers today—especially during pandemics—it is vital for families to remain engaged and informed on their rights concerning care decisions and facility transfers when standards fall short of expectation.

In summary, navigating post-hospital recovery through rehabilitation centers can elicit mixed outcomes influenced by staffing quality, administrative responsiveness, and overall patient-focused practices within each facility. Reviews serve not only as testimonials but also warnings about medical vulnerabilities encountered along the way—a narrative demanding attention within healthcare reform discussions today.

Physicians

• Arizona Arthritis & Rheumatology Associates, PC (0.1 miles)
• The CORE Institute - Sun City (0.2 miles)
• Academic Urology & Urogynecology Of Arizona (0.3 miles)
• Multi-Specialty Physicians (0.4 miles)
• Associated Retina Consultants (2.4 miles)
• North Valley Dermatology & Original Skin (2.9 miles)
• Aspire Pedi. Therapy (3.2 miles)

Cafes

• Starbucks (0.2 miles)
• Dutch Bros Coffee (2.8 miles)
• Starbucks (3.1 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)
• Dutch Bros Coffee (4.8 miles)
• Starbucks (6 miles)

Pharmacies

• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.9 miles)
• Albertsons Pharmacy (3.2 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Rio Vista Community Park (2.2 miles)
• Pioneer Community Park Off-Leash Dog Park (4 miles)
• Pioneer Community Park (4.1 miles)
• Indoor Playgrounds International (4.3 miles)
• Veramonte Park (4.3 miles)
• Surprise Community Park (5.5 miles)
• Fletcher Heights Park (6 miles)

Restaurants

• Haymaker Thunderbird (2.4 miles)
• Line Thai Resteraunt (2.6 miles)
• Tacos Calafia (2.9 miles)
• Culver's (3 miles)
• Whataburger (3.2 miles)
• Abuelo's Mexican Restaurant (3.5 miles)
• Lou's Tivoli Gardens (3.5 miles)

Theaters

• Arrowhead Fountains 18 (3.4 miles)
• Park West 14 (3.5 miles)
• AMC Surprise Pointe 14 (3.9 miles)
• AMC Arrowhead 14 (4.5 miles)
• AMC Westgate 20 (4.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• The Church At Arrowhead (4.8 miles)