Sun City West

19803 R.H. Johnson Boulevard, Sun City West, AZ 85375

For more information about senior living options: (844) 490-3973

3.9 from 22 reviews
5 stars
8
4 stars
7
3 stars
5
2 stars
0
1 stars
2

Active Adult Communities (55+)

Overall Review

Pros

  • pro The staff at Brookdale Sun City West Sandridge is friendly, accommodating, and knowledgeable, creating a welcoming environment for residents and their families.
  • pro Residents enjoy clean and spacious rooms along with well-maintained facilities, contributing to a pleasant living experience.
  • pro Positive changes in staffing and professionalism have been noticed, enhancing the overall atmosphere of the community.
  • pro Many family members report satisfaction with the food quality and variety offered to residents.
  • pro Activities such as happy hours, music sessions, games, and baking keep residents engaged and entertained.
  • pro The wellness staff makes residents feel comfortable and cared for, demonstrating their commitment to resident well-being.
  • pro Families appreciate the efficient handling of transitions and medical needs by the administrative and nursing staff during difficult times.

Cons

  • pro Sun City West Assisted Living does not effectively handle dementia residents and lacks sufficient activities for them.
  • pro The facility appears nice on the outside, but the quality of care inside does not meet expectations.
  • pro The executive director is often unavailable and unresponsive to complaints.
  • pro Staff members are understaffed, leading to inadequate attention for residents' needs.
  • pro There have been instances of delayed assistance, with residents left unattended for extended periods.
  • pro Residents often seemed neglected, as noted by one who was found facing a wall or blank TV screen for lengthy times.
  • pro Maintenance issues, such as dirty common areas and poorly kept facilities, were prevalent.
  • pro The food quality was inconsistent and did not meet standards, with kitchen staff appearing unprofessional at times.
  • pro Some staff members provided misleading information regarding resident care routines, such as showering frequency.
  • pro Brookdale Sandridge had no activities during visits, leading to concerns about resident engagement despite a clean environment.

Review

The experience of families and residents at Sun City West Assisted Living has produced a complex tapestry of feedback, revealing both positive aspects and significant concerns. Many potential residents, like one family that toured the facility quickly to place their loved one, initially find the environment appealing. First impressions often highlight the well-maintained exterior and interactions among residents, which can give an appearance of a happy and active community. However, once placed in care, there are stark contrasts between expectations and reality that can lead to deep disappointment.

Within the memory care section of Sun City West, serious issues have emerged. Reviews suggest that while staff are diligent in performing basic tasks like administering medication and maintaining cleanliness, they fall short in engaging residents with appropriate activities or specialized care for dementia patients. The physical layout—isolated on a single floor away from other resident areas—has raised concerns about the quality of life for those with cognitive impairments. Many residents do not have opportunities to socialize with the broader community or access outdoor spaces—factors crucial for well-being among individuals facing memory challenges.

One deeply troubling aspect reported by families is staffing shortages and how these directly impact resident care. With chaotic shifts leading to understaffing—especially highlighted since many employees left during a mass walkout—the remaining teams struggle to meet needs effectively. In some cases, family members recounted distressing scenarios where loved ones were left unattended for long periods or not assisted adequately; instances such as needing help being transferred from beds or wheelchairs exemplified neglectful oversight. This raises alarms about responsiveness during critical moments when timely assistance is required.

The communication dynamics within Sun City West also seem problematic. Families noted issues regarding accountability as complaints met with dismissive responses from management—the executive director reportedly being inaccessible due to perpetual meetings compounded frustrations regarding resident care quality. Mistrust brewed when families encountered conflicting narratives about their relative's conditions based on what staff claimed versus what residents expressed themselves.

In contrast to experiences at Sun City West, Brookdale Sun City West Sandridge emerges as a favorable alternative mentioned across reviews. Residents at Brookdale appear more satisfied overall, highlighting cleaner premises, friendly staff interactions, and a variety of facilities designed for comfort and engagement. Visitors praise ample communal areas equipped for activities alongside attentive personnel—even during unexpected transitions like moving parents from rehabilitation into assisted living environments seamlessly managed by Brookdale’s team.

Ultimately, feedback illustrates an important decision-making process surrounding senior placements within assisted living facilities like Sun City West and Brookdale Sandridge. While Brooksdale stands out positively among respondents—with its perceived commitment to care against shortcomings reported within Sun City West—it remains clear that prospective residents should undertake thorough exploration beyond initial impressions before making such pivotal life decisions for their loved ones’ futures. For families venturing down this path in search of suitable living arrangements for aging relatives or individuals with special needs like dementia care, detailed evaluations—including personal visits—are vital in determining an environment conducive to consistent quality support and engagement.

Features

Housing

  • 6 resident community capacity 6 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Guest parking Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Private cleaning services Private cleaning servicesPrivate cleaning services are important for seniors because they provide a safe and healthy living environment, maintain independence, and alleviate the physical strain of household chores. These services ensure that seniors can remain in their own homes longer and enjoy a higher quality of life.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Book club Book clubBook clubs are important for seniors because they provide socialization, intellectual stimulation, and a sense of community. They offer the opportunity to engage in meaningful discussions, share perspectives, and connect with others who share a love of reading. Book clubs can also help seniors stay mentally active and combat feelings of loneliness or isolation.
  • Cooking club Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Stories StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
  • Wii bowling Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.

Description

Sun City West is an assisted living community located in the charming town of Sun City West, AZ. Our community offers comfortable and convenient studio apartments for seniors looking for a welcoming and supportive environment.

At Sun City West, our residents enjoy a variety of amenities to enhance their quality of life. Each apartment is equipped with cable or satellite TV, ensuring that our residents can stay connected to their favorite shows and programs. Our dining room offers delicious meals prepared by our skilled staff, accommodating any special dietary restrictions. Residents can also take advantage of our beautiful garden, perfect for enjoying some fresh air and tranquility. Guest parking is available for those who wish to visit our community.

We understand the importance of cleanliness and offer housekeeping services to keep each apartment tidy and well-maintained. Laundry facilities are also provided for the convenience of our residents. Our party space is available for special occasions or social gatherings, allowing residents to celebrate milestones or simply enjoy time with friends and family.

To ensure that our residents remain connected to the outside world, we provide Wi-Fi/high-speed internet access throughout the community. Residents can stay in touch with loved ones or browse the internet at their leisure. Telephone services are also available.

Transportation and parking options are offered to make it easy for residents to travel within and around the community as needed.

In terms of care services, we go above and beyond to support our residents' health and well-being. Our dedicated staff assists with meal preparation and service, ensuring that each resident receives nutritious meals tailored to their needs. Medication management is provided to help residents stay on top of their medications and maintain their health. Physical therapy services are also available on-site.

At Sun City West, we believe that staying active and engaged is essential for a fulfilling lifestyle. That's why we offer a range of activities designed to cater to different interests. From arts and crafts to book clubs, there is something for everyone. Educational speakers provide opportunities for lifelong learning, while fitness programs help residents stay active and maintain their mobility. Games and live musical performances provide entertainment and foster social interaction. Religious services are also available for those who wish to practice their faith. Additionally, residents can enjoy playing Wii bowling and participate in friendly competitions.

Sun City West is conveniently located near various amenities, including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Our community offers a vibrant and supportive environment where seniors can thrive and enjoy their golden years to the fullest.

Nearby Places of Interest

Physicians

  • Arizona Eye Institute (0.4 miles)
  • Banner Imaging Camino Del Sol (0.5 miles)
  • Banner Health Center: Gastrointestinal & Digestive Disorders (0.8 miles)
  • Banner Arizona Medical Clinic (0.8 miles)
  • Granite Valley Medical Offices (0.9 miles)
  • Beatrice Keller Clinic (1 miles)
  • Andre Hagevik, MD (1 miles)

Restaurants

  • Crooked Putter (0.7 miles)
  • Fuzzy's Southwest Sports Grill (1.2 miles)
  • Chick-Fil-A (1.7 miles)
  • Carrabba's Italian Grill (1.7 miles)
  • Lou's Tivoli Gardens (2.2 miles)
  • The Brookside II Sports Bar (2.4 miles)
  • Bonfire Craft Kitchen & Tap House (2.5 miles)

Hospitals

  • Apricus Medical Group (0.9 miles)
  • HonorHealth Health Center (5.7 miles)

Pharmacies

  • Walgreens (1 miles)
  • Sunrise Valley Pharmacy (1.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • Fry's Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • Walmart Pharmacy (3.4 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (2.6 miles)
  • The Grand Cafe (2.8 miles)
  • Starbucks (3.6 miles)
  • Sumo Snow (3.7 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.3 miles)

Parks

  • Indoor Playgrounds International (1.5 miles)
  • Kingswood Parke HOA Park (2.1 miles)
  • Surprise Community Park (2.7 miles)
  • Pet Park Sun City Grand (2.7 miles)
  • Asante Park (4.2 miles)
  • Veramonte Park (4.5 miles)

Theaters

  • AMC Surprise Pointe 14 (3.8 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (4.5 miles)

Frequently Asked Questions

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