90 Vultee Road, Sedona, AZ 86351
For more information about senior living options: (844) 490-3973
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The staff provide excellent care across CNAs, therapy, and activities. The facility is welcoming, with friendly, patient staff who communicate well. The maintenance team, including Bruce, cares about the facility and keeps it well maintained. The physical therapy team (Jonathan, Dawn, Jalaina) explains treatments clearly and aids recovery. Belinda, the nurse, is amazing and compassionate. The food is magnificent and offers good options, including vegetarian choices. The team is attentive, respectful, and treats residents with dignity. Haven of Sedona's physical therapy department is absolutely amazing. Michelle and Barbara from activities are dedicated and engaging. The facility is clean, well-kept, and provides a pleasant environment. Many residents feel Haven of Sedona is a place they would highly recommend and call home. The staff's dedication includes guiding families through financial and administrative matters.
One reviewer stated that employees show little to zero compassion for Native American elderly patients, suggesting neglect. A reviewer described Haven Sedona as unorganized with lost communication between residents and staff, and criticized the food as disgusting with no snacks or beverage options. Another reviewer reported dirty bathrooms, chronic short staffing, and staff not very attentive to patients. A reviewer claimed wound care was neglected, with dressings applied improperly or left unchanged. It was noted that some nurses were not consistently communicative. It was stated that some staff were rude or exhibited attitudes when addressing concerns. A reviewer called Haven the worst place on Earth and advised never to go.Haven of Sedona is described repeatedly by residents and families as a place where compassionate care, warm interactions, and a strong sense of community come together to support recovery and daily living. Across countless notes, the care teams in the CNAs, therapy, and activities departments are highlighted for their dedication, kindness, and hands-on approach. While some reviewers mention that communication from nurses can vary, the overarching sentiment is that the facility is a welcoming environment where staff take time to listen, explain, and engage with residents. Many praise the opportunities to choose from an alternative menu and the generally positive dining experience, noting that meals are a bright spot of the day and that dietary options meet diverse preferences, including vegetarian choices.
The atmosphere at Haven of Sedona is frequently described as friendly and inviting, with specific compliments toward the maintenance staff who keep the building running smoothly. One reviewer singled out a maintenance team member named Bruce, saying that he clearly cares about the facility and noting his kindness and attentiveness. The facility's physical environment - cleanliness, accessibility, and appealing views of Sedona - receives steady praise, reinforcing the sense that Haven is a place where residents can feel comfortable and safe as they heal or age in place. The combination of a well-kept building and engaging staff creates a positive first impression for many visitors and residents alike.
Several reviewers emphasize the quality and impact of the therapy team. Long-term residents repeatedly thank the physical therapy staff - Jonathan, Dawn, and Jalaina - for clear explanations and meaningful progress in recovery. Nurses such as Belinda also receive frequent praise for their expertise and supportive care. Beyond therapy, resident relations and other staff members like Darian are recognized for building strong connections with residents, listening to concerns, and helping navigate the care process. The appreciation for therapy, nursing, and activities staff is frequently framed as a cohesive team effort that helps residents regain function, gain confidence, and maintain dignity throughout their stay.
Family members of residents share touching testimonies about the care their loved ones received. One mother's two-month stay is described as phenomenally supported by a team that included CNAs Jennifer, Diana, and Yeni, with therapy staff helping her loved one get back on their feet. Similarly, other reviews highlight individual caregivers by name - LPNs, CNAs, and therapy aides - whose compassionate, patient-centered care made a tangible difference in recovery, mobility, and comfort. Several accounts express gratitude for the overall culture of respect and the sense that staff treat residents with genuine dignity, reinforcing the feeling that Haven is more than a facility - it is a community that feels like home for many.
Financial navigation and practical support are also mentioned positively in some reviews. One family notes that Haven helped resolve insurance issues and secured reimbursement, describing the process as smooth and acknowledging Amanda by name for guiding them through the financial side of care. This element of administrative support - a good partnership between care teams and families - appears to be an important part of the overall positive experience for those navigating complex coverage and benefits.
Of course, as with any large facility, there are varied experiences reflected in the reviews. A set of strong critiques centers on concerns about organization, communication, food quality, and responsiveness. One reviewer expressed significant dissatisfaction with disorganization, lack of communication between residents and staff, and food that was described as "disgusting," along with limited beverage options and no snacks for a diabetic resident. They recounted delays and an impression of unhelpful attitudes, particularly when requests for basic needs or wound care were not promptly addressed. Another reviewer described bathrooms as dirty and staffing as short, with an impression that attentiveness to patient needs was inconsistent. These perspectives remind readers that, in any facility with many moving parts and a diverse resident population, experiences can vary and improvements in communication, responsiveness, and meal options may be ongoing areas of focus.
There are also strong negative voices that touch on broader concerns, including claims of neglect and a perceived lack of compassion for a specific patient group. One reviewer alleged neglect of a Native American elder and criticized a receptionist for not assisting when help was needed, calling into question whether every resident receives the same level of attention. While these statements are serious and warrant careful consideration, they sit alongside many positive experiences and highlight the complexity of delivering consistently high-quality care across all roles and shifts.
Despite the occasional negative feedback, there is a steady stream of gratitude for the care teams who helped residents recover, regain mobility, and transition home when appropriate. Several residents recount successful discharges after weeks of dedicated therapy and nursing support, thanking specific staff members by name for their contributions. Families repeatedly express appreciation for the dignity, respect, and personalized attention their loved ones received, whether during short stays for rehabilitation or longer-term residence. In many of these stories, Haven's staff members - nurses, CNAs, therapists, activity coordinators, housekeeping, and maintenance - are celebrated for their roles in creating a supportive, hopeful, and, at times, joyful environment.
Overall, the collection of experiences paints Haven of Sedona as a place where a cohesive care team often comes together to deliver attentive rehabilitation, compassionate daily care, and a sense of community that many residents and families value deeply. While individual reviews vary in tone and point of emphasis - from outstanding progress in physical therapy and thoughtful meals to concerns about communication or meal quality - the prevailing message is one of gratitude for the dedicated people who work there, a place that many residents call home, and a commitment to continuing improvements in how best to serve those in need of skilled nursing and supportive care.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Haven Homes in Sedona, AZ is an exceptional assisted living community that provides a range of care services for seniors. Our community offers both board and care home as well as respite care options to meet the unique needs of each individual.
At Caring Haven Homes, we understand the importance of creating a comfortable and welcoming environment for our residents. Our fully furnished accommodations ensure that every resident feels at home, while our housekeeping services keep their living spaces clean and tidy. The outdoor space and garden provide a serene setting for relaxation and enjoyment.
We offer a variety of amenities to enhance the quality of life for our residents. Our dining room serves delicious meals prepared by our talented staff who can accommodate special dietary restrictions. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and enjoy online activities.
Our dedicated care team provides assistance with activities of daily living, bathing, dressing, transfers, and medication management. We work closely with health care providers to ensure that each resident's medical needs are met. Diabetes diets and special dietary restrictions are carefully catered to by our staff.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, our move-in coordination service assists new residents in seamlessly transitioning into their new home.
At Caring Haven Homes, we believe in promoting a vibrant lifestyle for our residents. Daily activities are scheduled to keep them engaged and stimulated. Furthermore, nearby cafes, parks, pharmacies, restaurants, places of worship, and transportation options provide convenient access to various amenities within close proximity.
The caring staff at Caring Haven Homes in Sedona are dedicated to providing compassionate care in a warm and supportive environment. We strive to create a community where seniors can thrive physically, emotionally, and socially.
Caring Haven Homes is located at 90 Vultee Road, Sedona, AZ 86351 in Yavapai County, Arizona
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