32100 North Scottsdale Road, Scottsdale, AZ 85266
For more information about senior living options: (866) 208-4318
Upon The Rock Assisted Living Costs & Pricing
Upon The Rock Assisted Living offers private room accommodations at a monthly cost of $4,300, which is notably higher than the average rates in Maricopa County and across Arizona. In comparison, the average monthly cost for private rooms in Maricopa County stands at approximately $3,318, while the state average is slightly higher at $3,345. This premium pricing reflects the personalized care and quality services that Upon The Rock provides to its residents, ensuring a supportive and comfortable living environment tailored to individual needs. While it may be above the regional benchmarks, many families find value in the enhanced level of attention and amenities available at this facility.
| Floor plans | Upon The Rock Assisted Living | Maricopa County | Arizona |
|---|---|---|---|
| Private | $4,300 | $3,318 | $3,345 |
Overall Review of Upon The Rock Assisted Living
Pros
The care and love shown by the staff are life-changing for families.- Upon the Rock Assisted Living is a small, clean, home-style environment with friendly caregivers.
- The facility offers amenities like a salon, bingo, chair exercises, and frequent events that foster community.
- The staff are friendly, caring, and genuinely part of the residents' families.
- The care team provides a very personalized approach to caregiving.
- Upon the Rock is a model of senior care that continually reinvents itself for the better, with a devoted team.
Cons
The reviewer felt the environment resembled hospice more than a true assisted-living setting.- Dina pressed for an $6,800 deposit to secure the room, which came across as pressure.
- The contract allowed Dina to keep the entire first month’s rent after a 30-day notice, which the reviewer saw as morally wrong.
- The reviewer doubted that other families on the waitlist could have moved in as quickly as claimed, signaling questionable handling of the waitlist.
- Dina promised a pro-rated refund for the security deposit but did not deliver, causing further dissatisfaction.
- Most residents were winding down by early evening, making the setting feel unsuitable for their mom.
- The reviewer framed the experience as a hard lesson in the aggressive, competitive assisted-living industry.
Review
Upon The Rock Assisted Living is best suited for families seeking an intimate, home-like setting where staff become an extension of the family and daily life centers on personal attention, meaningful interaction, and warm, personalized care. The community is small, designed to accommodate around 10 seniors, yet it delivers a level of warmth that feels like a private home more than a large dormitory. In Scottsdale’s North area, it attracts residents who prize daily companionship, routine, and the simple pleasures of salon services, bingo, chair exercises, and regular social events. For families prioritizing deep connections and a caregiving team that treats residents as cherished individuals, this setting stands out.
Those who may want to consider alternatives include families seeking broader medical oversight, a larger campus, or more predictable, lower-pressure admissions processes. The experience described by some families includes a brisk admissions dynamic and a structured deposit system tied to a waiting list, with significant upfront costs and a contract that requires a 30-day notice. One review raises concerns about the timing of move-in pressure and the handling of the initial rent and security deposits. For families who want complete transparency around deposits, refunds, and a clear, slower-paced admission timeline, a larger, more formal facility or a non-profit option with published policies could be more comfortable.
The strongest positives center on genuine, day-to-day care and a palpable sense of community. Residents repeatedly praise the staff for being attentive, kind, and deeply invested, describing caregivers as part of the family. The home-style environment, cleanliness, and the ability to maintain dignity while receiving care resonate with families who value personalization over bells and whistles. The ownership and management, Dina and Ted, are portrayed as longtime, trusted leaders who have built a culture around heartfelt service, with staff who stay and staff who show up with warmth and consistency. The social calendar, salon visits, bingo, fitness activities, and festive events, creates a rhythm that many seniors and families find comforting and sustaining.
Another notable pro is the demonstrated depth of relationship between the care team and residents’ families. Reviews highlight not only day-to-day routines but also the way staff participate in meaningful moments, greeting families, joining in gatherings after a loved one passes, and making residents feel seen in ways that extend beyond basic tasks. That level of engagement often translates into a more peaceful, less institutional atmosphere. For families who want a facility where the care team becomes familiar with the resident’s history, preferences, and routines, Upon The Rock delivers that continuity with a sense of genuine devotion.
Yet the strongest con, and one that influences decision-making, revolves around cost and admissions policies. The combination of deposits, waiting lists, and non-refundable elements can be a substantial barrier for some households, especially if the switch feels pressurized or rushed. For families prioritizing strict financial clarity and flexibility, these terms may weigh heavily, even when the daily care is compelling. There is also a cautionary note from at least one family that the environment can feel hospice-like to some residents, which underscores the need to assess whether a very gentle pace aligns with a loved one’s energy level, cognitive needs, and desire for ongoing engagement.
In the end, Upon The Rock Assisted Living stands out as a premier choice for families seeking intense personalized care within a small, tightly knit community. The obvious strength lies in staff commitment, family integration, and a consistently warm, respectful culture that treats residents as individuals first and foremost. For households where the emotional and social dimensions of aging are paramount, and where funds and terms can be navigated with clear expectations, this community earns serious consideration. For those prioritizing expansive medical services, larger-scale programming, or crystal-clear admission policies with fully transparent refunds, alternatives should be actively explored, with careful contract review and conversations with current residents to gauge fit before committing.
10 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (24 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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