The Greenway Manor I

Pros

• The residents at Greenway Manor experience exceptional care, with staff demonstrating kindness and genuine concern for their well-being.
• The atmosphere at Greenway Manor is warm and welcoming, creating a sense of family among residents and staff.
• Engaging activities and delicious meals contribute to a supportive and enriching living environment for loved ones.
• Families feel at ease knowing their loved ones are receiving top-notch care in a safe environment.
• The owner and staff are praised for their honesty, reliability, and dedication to providing excellent service to residents.
• Many families highly recommend Greenway Manor as an ideal assisted living facility, highlighting the positive experiences they have had.

Cons

• The owner increased rent substantially and imposed a last-minute move to a lesser facility, which felt like a cold and heartless predatory practice.
• Residents were threatened with only two weeks' notice to vacate their rooms if they didn't comply with the forced move.
• The decision to increase rates during a difficult time for families showed a disregard for the emotional well-being of residents and their loved ones.
• The owner prioritized profits over the care and comfort of individuals, leading to feelings of distress and instability for families in need.
• The abrupt changes created unnecessary stress during an already challenging situation for residents facing serious health issues.

Review

Greenway Manor in Scottsdale has garnered a reputation for providing exceptional care and a welcoming environment that feels like home. Reviews from families and friends of residents consistently highlight the cleanliness of the facility, the attentiveness of the staff, and the nurturing atmosphere that permeates throughout. Many reviewers express profound gratitude for the dedication and compassion shown by the team at Greenway Manor, noting that it truly feels like more than just an assisted living facility; it embodies a familial setting where everyone is treated with kindness.

Families frequently commend the staff for their genuine care and attention to detail in ensuring each resident's comfort and well-being. The reviews emphasize how staff members are not only professional but also warm-hearted, taking extra steps to create an engaging life for residents. Engaging activities, delicious meals, and an overall sense of community contribute to making Greenway Manor a desirable choice for loved ones needing assistance. Prospective residents can find reassurance in knowing that they will be cared for by experienced professionals dedicated to enhancing quality of life.

While experiences at Greenway Manor are overwhelmingly positive, one review stands out as a stark contrast to the others. A family member expressed their deep dissatisfaction with how financial matters were handled by management during a particularly vulnerable time. After nearly two years of care for her husband—who suffers from severe health issues including dementia—she faced abrupt notifications regarding substantial rent increases. The timing of these increases was criticized, as it came shortly before Christmas when many families are already under significant emotional stress.

The reviewer described receiving late-night calls informing her that her husband's rates would escalate once again, presenting her with an ultimatum: either move him to another facility owned by Greenway Manor or face being given only two weeks’ notice to vacate entirely. This proposed relocation was perceived as a downgrade in terms of accommodations and services provided, raising concerns over dignity and respect at such a critical juncture in their lives. This stark juxtaposition against other reviews highlights potential shortcomings in how business decisions impact something as sensitive as eldercare.

Another family shared their heartfelt appreciation for the loving environment at Greenway Manor, expressing relief knowing their friend received outstanding support during difficult times. They noted that both owners and staff were honest about expectations from the outset, giving them confidence in the care provided there. Overall sentiments affirm that many families have found solace in entrusting their loved ones to Greenway Manor’s capable hands.

Many patrons echoed similar themes of satisfaction regarding how family members thrived under Greenway Manor's caregiving approach. Individuals emphasized how they felt secure knowing their loved ones were not just another number but valued members of an extended family within this community. Staff involvement extends beyond basic needs—it includes emotional support through various stages of aging or illness—and this has fostered long-lasting relationships between caregivers and residents alike.

However, it’s essential to recognize that every experience is unique; while many see nothing short of excellent service at Greenway Manor, some circumstances reveal vulnerabilities within operational policies concerning financial practices during sensitive times. As families navigate end-of-life transitions or significant health changes for their loved ones, clear communication and empathy from management become paramount factors alongside quality care standards; thus highlighting areas where improvement could remain paramount moving forward amidst noted successes within overall resident satisfaction rates.

In conclusion, while most reviews present a picture filled with warmth and commendation toward staff efforts at Greenway Manor—the narrative surrounding its financial dealings reveals challenges inherent within eldercare facilities today which need addressing—a concern underscoring both corporate responsibility towards patient dignity along with continuing emphasis on customer service excellence amidst fluctuating economic climates impacting healthcare providers increasingly across all sectors involved therein.

This part of Scottsdale, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies like Walgreens and CVS nearby, accessing medication and healthcare services is easily accessible. There are also a variety of restaurants, cafes, and parks within a short distance for leisurely activities and socializing with friends. Places of worship such as St Bernadette Catholic Church and Impact Church cater to spiritual needs, while transportation options like Scottsdale Municipal Airport and Enterprise Rent-A-Car provide convenience for travel. Additionally, top-notch healthcare facilities like Mayo Clinic and physicians specializing in allergy treatment are readily available. For entertainment, Harkins Theatres Scottsdale and AMC DINE-IN Desert Ridge 18 offer movie experiences close by. Overall, this area of Scottsdale is well-equipped for senior living with a mix of essential services, recreational opportunities, and quality healthcare options nearby.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Fry's Pharmacy (3.5 miles)

Restaurants

• Mastro's Ocean Club (0.8 miles)
• The Cheesecake Factory (1 miles)
• Volanti Restaurant & Lounge (1.6 miles)
• Cooper's Hawk Winery & Restaurants (1.6 miles)
• Black Bear Diner Scottsdale (1.6 miles)
• Cold Beers & Cheeseburgers (1.7 miles)
• Persian Room (1.7 miles)

Cafes

• Starbucks (1 miles)
• Butters Pancakes & Cafe (2.6 miles)
• Dutch Bros Coffee (2.7 miles)
• Panera Bread (2.9 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (3.9 miles)
• Starbucks (4.4 miles)

Places of Worship

• St Bernadette Catholic Church (1 miles)
• Impact Church (1.1 miles)
• New Vision Center for Spiritual Living (2.8 miles)

Parks

• Kierland Park (1.3 miles)
• Desert Horizon Park (1.3 miles)
• Thompson Peak Park (3.8 miles)

Transportation

• Scottsdale Municipal Airport (SDL) (1.5 miles)
• Enterprise Rent-A-Car (2.2 miles)

Physicians

• Care MD (2 miles)
• Desert Center For Allergy (2.3 miles)
• Associated Retina Consultants (2.6 miles)
• Phoenix Campus Mayo Specialty Building (2.7 miles)
• Arizona Allergy Associates (2.7 miles)
• Arizona Asthma & Allergy Institute (2.7 miles)
• Dr Bruce Lachot and Dr Kent C. Loo, DDS (3 miles)

Theaters

• Harkins Theatres Scottsdale (2.6 miles)
• AMC DINE-IN Desert Ridge 18 (4.1 miles)

Hospitals

• Mayo Clinic (2.7 miles)
• Piper Surgery Center (4.3 miles)