North Scottsdale Gardens Assisted Living Home in Scottsdale, AZ

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North Scottsdale Gardens Assisted Living Home in Scottsdale, AZ

10250 East Becker Lane, Scottsdale, AZ 85260

For more information about senior living options: (844) 490-3973

4.3 from 94 reviews
5 stars
75
4 stars
3
3 stars
2
2 stars
0
1 stars
14

Assisted Living Board and Care Home Respite Care

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    Overall Review of North Scottsdale Gardens Assisted Living Home

    Pros

    • pro The Gardens of Scottsdale is clean and well-maintained, with appealing, high-quality meals and plenty of options at each meal.
    • pro The new management and staff are incredibly helpful and go above and beyond for families and residents.
    • pro The staff treat residents like family, creating a warm, home-like environment.
    • pro The community offers a variety of social activities and events that keep residents engaged and connected.
    • pro Residents and their families feel safe, well-cared-for, and confident their loved ones are in good hands.
    • pro The facility is beautiful and inviting, with comfortable rooms and bright common areas.
    • pro The care team - nurses, CNAs, and therapists - are professional, compassionate, and thorough.
    • pro Amy and the leadership team are patient, kind, knowledgeable, and dedicated to residents' well-being.
    • pro The Gardens is highly recommended by visitors, residents, and industry professionals for its care and atmosphere.
    • pro The staff's dedication is evident in the welcoming and supportive way they assist new residents and families during transitions.
    • pro The Gardens has a warm, welcoming feel and staff who genuinely care about residents.
    • pro The dining experience is frequently highlighted as excellent by residents.

    Cons

    • pro Understaffing is cited, with hardly any CNAs and slow response to call buttons, leading to neglect.
    • pro There are claims of medical care lapses, including misdiagnoses and physician orders being ignored, resulting in unnecessary hospital stays.
    • pro A reviewer warned not to send a loved one there, calling it horrible treatment and alleging residents were stolen from.
    • pro A specific incident describes a resident left on a toilet for over 20 minutes with a fractured vertebra and denied pain medication, indicating serious neglect.
    • pro Some reviewers describe the facility as a "dump," with deteriorating conditions and later negative outcomes after admission.
    • pro Rooms and living areas are said to smell of urine and show signs of neglect in upkeep.
    • pro The kitchen is reported to be infested with rats for years, with rat droppings in food.
    • pro Billing practices are criticized, including delivery fees and charges around 30-day notices, perceived as unfair.
    • pro One reviewer states the facility prioritizes Medicare reimbursement over actual patient care.

    Review

    The Gardens of Scottsdale is best suited for families seeking a warm, home-like environment in the Arcadia/Scottsdale corridor where social engagement and daily activity are a central part of care. This community shines for seniors who value good meals, regular outings, and meaningful interaction with staff and fellow residents. It is particularly well matched for those moving from a more independent setting into assisted living or memory care who want a welcoming, family-like culture, strong transitional support from the staff, and a facility that feels comfortable and lived-in rather than clinical. For families prioritizing a lively social calendar, approachable price points, and straightforward access to rehabilitation-to-home services, this is a compelling option worth serious consideration.

    At the same time, several reviewers flag reasons to explore alternatives, especially for families with high medical oversight needs or concerns about staffing consistency. The strongest cautions center on caregiver coverage and responsiveness: lengthy call-button delays, occasional understaffing, and reports of uneven clinical attention that in some cases led to hospital stays or missed care. Financial transparency is another area families should scrutinize, with mentions of charges, delivery fees, and 30-day notices that warrant careful contract review. While the majority praise the culture and warmth, these concerns suggest that in scenarios demanding rigorous 24/7 nursing acuity - or where families need ironclad clarity on billing - visits to other communities may be justified.

    The pros at The Gardens of Scottsdale predominantly revolve around the human touch and the living environment. The staff consistently earns praise for genuine warmth, engagement, and a sense of family that residents notice the moment they walk in. The community is described as clean, well-maintained, and aesthetically inviting, with a beautiful campus feel, comfortable rooms, and spaces that invite socializing rather than isolation. Food is repeatedly highlighted as a standout, with varied menu options and meals that residents look forward to. Activity offerings and the feel of a welcoming, homey residence - complete with responsive activity directors and a strong sense of community - offset a good portion of the daily frustrations that can accompany aging in place.

    Yet the cons cited by reviewers are real enough to slow down any uncritical enthusiasm. Inconsistent caregiver ratios and delayed responses to calls can erode trust when safety and daily needs are at stake. Some families report misdiagnoses or gaps in clinical judgment, and a few accounts describe frightening lapses in monitoring that escalate risk. There are also memorable concerns about certain operational issues - perceived overemphasis on social programming at the expense of physical health oversight, and disputes over charges or billing practices. Finally, long-standing complaints about facility-wide maintenance and even pest issues in the kitchen surface in a minority of reviews, underscoring the importance of a thorough on-site inspection before committing.

    Taken together, the facility's strengths often offset the weaknesses for families who prize atmosphere, personal attention, and a robust social program. When care staff are present and responsive - especially in memory care and rehab settings - the warmth, cleanliness, and tasty, varied meals help maintain resident happiness and dignity. Strong leadership and a willingness to engage with families in planning and problem-solving have repeatedly turned what could be an ordinary stay into a positive, trust-building experience. The beauty of the property, the clear emphasis on treating residents like family, and the practical benefits of a moderate price point make this community a strong value proposition for many.

    The obvious caveat is that not every resident will experience the same level of clinical rigor or operational consistency. Families should enter with a clear checklist: confirm current staffing levels across day and night shifts; request a detailed plan for medication management; review the call-system response times and QA processes; and ask to speak with the nursing director about how clinical concerns are prioritized and escalated. Tour the rehab-to-home unit and memory care wing to assess programming quality, staffing stability, and how residents are integrated into daily routines. Verify billing terms and get written explanations for any ancillary charges to avoid surprises. In short, this community is a compelling choice for a warm, sociable, and well-loved home; it requires disciplined diligence to ensure medical needs align with the atmosphere.

    For families weighing options, The Gardens of Scottsdale offers a practical, people-first environment with undeniable strengths in care culture, food, and social vitality, especially for seniors who prioritize quality of life and community connection. It is less ideal for those who require unwavering 24/7 medical oversight, highly predictable clinical outcomes, or absolute pricing transparency without room for negotiation. A visit guided by a candid discussion with current staff, a tour of the memory care and rehab spaces, and a careful review of recent care plans will reveal whether this home's heart aligns with the loved one's needs. When alignment exists, this community can feel like family - consistently warm, consistently capable, and consistently worth considering.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (13 miles away) Phoenix Sky Harbor International (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    North Scottsdale Gardens Assisted Living Home is a warm and welcoming community located in the beautiful city of Scottsdale, Arizona. We offer a range of care services including board and care home and respite care for seniors in need of assistance with daily activities.

    Our residents enjoy a comfortable and fully furnished living environment that feels just like home. With a lovely garden and outdoor space, our community provides a serene setting for relaxation and enjoyment. Housekeeping services are also provided to ensure that our residents have a clean and tidy living space.

    At North Scottsdale Gardens, we prioritize the well-being of our residents by providing comprehensive care services. Our trained staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical appointments and ensure that all necessary care is provided.

    Dining at our assisted living home is a delightful experience. We accommodate special dietary restrictions and prepare delicious meals based on individual needs. Our residents can enjoy their meals in our spacious dining room alongside fellow residents, fostering social interaction and companionship.

    We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to participate in. These activities promote physical fitness, mental stimulation, and social engagement.

    Convenience is another aspect we prioritize at North Scottsdale Gardens. Our community is surrounded by various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This allows easy access to essential services for both our residents and their visiting loved ones.

    At North Scottsdale Gardens Assisted Living Home, we strive to provide exceptional care in a nurturing environment while promoting independence and quality of life for all our residents.

    Nearby Places of Interest

    Restaurants

    • Goldie's Neighborhood Sports Cafe (0.7 miles)
    • Portillo's Hot Dogs (1.7 miles)
    • Chick-Fil-A (1.7 miles)
    • White Castle (2.3 miles)
    • Jack In The Box (2.7 miles)
    • Zipps Sports Grill (3.1 miles)
    • Pei Wei Asian Diner (3.1 miles)

    Places of Worship

    • Shepherd of the Desert Lutheran Church (0.9 miles)
    • Saint Bernard of Clairvaux Catholic Church (2.7 miles)
    • Impact Church (4.4 miles)
    • St Bernadette Catholic Church (6.3 miles)

    Physicians

    • Advanced Fertility Care (1 miles)
    • Medical Plaza 1 (1.3 miles)
    • HonorHealth Virginia G. Piper Cancer Care Network - 10460 N. 92nd St (1.4 miles)
    • Valley Sleep Center - Scottsdale Center (1.5 miles)
    • NeuroHealth Solutions (1.5 miles)
    • East Scottsdale Medical Care (1.5 miles)
    • Ironwood Cancer & Research Centers (1.8 miles)

    Hospitals

    • Piper Surgery Center (1.5 miles)
    • Mayo Clinic Hematology/Oncology (3.8 miles)

    Cafes

    • Dutch Bros Coffee (1.9 miles)
    • Panera Bread (3.1 miles)
    • Butters Pancakes & Cafe (3.3 miles)
    • Starbucks (3.6 miles)
    • Dutch Bros Coffee (3.7 miles)
    • Starbucks (4.7 miles)

    Pharmacies

    • CVS Pharmacy (2.7 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.9 miles)
    • CVS Pharmacy (4 miles)
    • Walgreens (4 miles)
    • Walgreens (4.7 miles)
    • CVS Pharmacy (5.4 miles)

    Transportation

    • Scottsdale Municipal Airport (SDL) (4.2 miles)
    • Enterprise Rent-A-Car (4.4 miles)

    Parks

    • Kierland Park (5.5 miles)
    • Thompson Peak Park (6.5 miles)
    • Desert Horizon Park (6.8 miles)

    Theaters

    • Harkins Theatres Scottsdale (6.6 miles)

    Frequently Asked Questions

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