11648 East Shea Boulevard # 101, Scottsdale, AZ 85259
For more information about senior living options: (844) 490-3973
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The company is described as wonderful and caring toward its employees and residents. It is noted for quality construction with unique features. The sales team and executive directors are described as wonderful. The reviewer expresses gratitude to Avenue for their kindness and assistance.
The reviewer claims that Kristie Chadwick is one of the worst people they have ever encountered. The reviewer found Ms. Chadwick incompetent and extremely manipulative. The reviewer asserts she is in over her head when pressed for more information about her background. The reviewer notes she is a former horse trainer lacking the formal education, experience, and expertise expected of someone in her position. The reviewer asserts she repeatedly displayed poor judgment that seriously impacted the lives of residents. The reviewer observed there were almost no activities for residents, contributing to the decline in the mother's mobility. The reviewer states the lack of activities was one of many ways Ms. Chadwick saved money. The reviewer says she arranged four outings per year, far fewer than typical, including a Casino Day inappropriate for memory-impaired residents. The reviewer notes that casinos are the last place to take someone with memory loss. The reviewer claims Ms. Chadwick denied involvement in the abuse incident and refused to allow viewing of surveillance footage. The reviewer asserts her defense fell apart when the caregiver was observed engaging in abusive conduct with another resident. The reviewer states Ms. Chadwick did nothing about the abuse and blamed residents or families. The reviewer states the mother hated Ms. Chadwick and described her as verbally abusive. The reviewer warns to think twice before placing a loved one in Ms. Chadwick's care. The reviewer describes the staff as rude, bossy, condescending, and treating the reviewer as stupid, and states they would not work there again.There is a strong sense of gratitude mingled with a deep sense of disappointment in the account provided. On one hand, the writer expresses appreciation for Avenue as a company that genuinely cares about its employees and residents. They describe a culture of quality design and feature-rich environments, along with praise for the sales team and executive directors who, in their view, create a positive impression of the organization. The tone of thanks is sincere and persistent, suggesting that the reviewer was initially impressed by the promises and the atmosphere surrounding the facility and its leadership.
Yet, beneath that initial warmth lies a harsh critique directed at one individual who played a central role in the reviewer's experience. The narrative pivots to a scathing portrayal of Kristie Chadwick, who is described as one of the worst people the reviewer has encountered. The reviewer's mother was under Chadwick's care for six months, and the overall experience is described as a disaster. The accusations are pointed: Chadwick is labeled incompetent and manipulative, presenting herself well while allegedly lacking the background, education, experience, and expertise expected of someone in her position. The reviewer insists that Chadwick is "in over her head," and claims a pattern of poor judgment that allegedly affected the lives of more than just the reviewer's mother.
A central thread in the critique is the alleged misalignment between appearance and reality in Chadwick's leadership. The reviewer argues that Chadwick was more focused on saving money than on resident well-being, citing a striking lack of meaningful activities for residents. They describe a routine dominated by eating and extended bed rest, with little physical or mental stimulation. In their view, this neglect contributed to a decline in the reviewer's mother's physical condition - specifically, a loss of walking ability during the stay. The writer emphasizes that the facility's activity offerings were sparse, noting that Chadwick did arrange four outings per year, which pales in comparison to what the reviewer believes is the typical standard of care elsewhere, where outings can be more frequent. The "Casino Day" outing is highlighted as emblematic of the disconnect: it was scheduled even though it was ill-suited for someone dealing with memory loss, highlighting a perceived failure to consider the residents' cognitive and sensory needs.
Another dimension of the critique centers on accountability and transparency. The reviewer recounts a troubling incident involving a nighttime caregiver who assaulted the reviewer's mother. When the incident was reported to Chadwick, she allegedly denied any involvement by her employee and refused to permit access to surveillance videos. The narrative suggests a pattern of defensive blame-shifting, with Chadwick purportedly attributing harm to the residents themselves, a stance the reviewer found implausible, especially given the physical evidence (e.g., finger marks) and subsequent corroboration when a similar incident occurred with another resident under the same caregiver's supervision. The reviewer characterizes Chadwick as evasive and dismissive, ultimately failing to take decisive action to protect residents.
The mother's experience under Chadwick's care, according to the reviewer, culminates in a perception of verbal abuse and a perception that Chadwick prioritized self-protection and career advancement over genuine resident welfare. The writer urges others to investigate Chadwick's background, education, training, and experience before entrusting a loved one to her care, signaling a deep mistrust born from the alleged events. The long arc of the review leaves the impression that, for this reviewer, the care environment was problematic enough to prompt serious reconsideration of whether Chadwick's leadership is compatible with compassionate, high-quality elder care.
In addition to the broader critique of management, the reviewer recounts a personal experience as a caregiver staying overnight at the facility. The staff, in their account, were described as rude, bossy, and condescending, treating the reviewer as if they were the least competent person imaginable. This firsthand experience as a caregiver contributed to the overall negative impression of the facility's internal culture, reinforcing the sense that the environment was not supportive for those who are trying to provide care or to advocate effectively for residents.
Taken together, the two reviews present a dual narrative: a stated appreciation for the company's intent to foster a caring and well-structured environment, paired with a deeply critical, highly detailed account of alleged failures at the leadership level and in daily operations. The reviewer's memories are vivid and painstakingly described, highlighting perceived lapses in safety, activity programming, transparency, and staff demeanor. The result is a composite portrait of a facility that is praised for its mission and facilities but criticized for the conduct and judgment of a specific administrator, along with a troubling, firsthand experience of staff behavior that undermines confidence in the care environment.
If anything stands out across the passages, it is the emphasis on questions that families and prospective residents might want to ask: what is the background and training of the leadership? how robust are activities and cognitive/stimulation programs for residents, especially those with memory challenges? how accessible are surveillance and incident reports in the wake of suspected abuse or harm? and what is the day-to-day culture like for frontline staff, including how they interact with residents and with the families who rely on them? The reviewer's message is a clear reminder that even in settings that appear well-organized and reputable, there can be serious concerns about individual leadership choices and staff conduct that have real, lasting impacts on residents and their families.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Phoenix Sky Harbor International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avenir Memory Care at Scottsdale is an assisted living community located in Scottsdale, AZ, dedicated to providing exceptional memory care services. Our community is fully furnished and offers a beautiful garden and outdoor space for residents to enjoy. We take care of all housekeeping services, allowing our residents to focus on their well-being.
For a seamless transition, we provide move-in coordination services to ensure that our residents feel comfortable and welcome from the moment they arrive. Our compassionate staff is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for those with mild cognitive impairment.
At Avenir Memory Care at Scottsdale, we understand the importance of proper nutrition in maintaining overall health. That's why we carefully prepare and serve meals that cater to specific dietary restrictions, including diabetes diets and other special dietary needs.
Our community boasts a range of amenities designed to enhance the well-being of our residents. We offer medication management services to ensure that medications are taken on time and as prescribed. Additionally, our mental wellness program focuses on promoting cognitive function and emotional well-being.
Residents can participate in our specialized memory care programming, which includes engaging activities tailored to their individual needs and preferences. From scheduled daily activities to outings in the surrounding area, there is always something exciting happening for our residents.
Located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Avenir Memory Care at Scottsdale offers convenience for both residents and their families.
Avenir Memory Care at Scottsdale is located at 11648 East Shea Boulevard # 101, Scottsdale, AZ 85259 in Maricopa County, Arizona
The array of features at Avenir Memory Care at Scottsdale is designed to comprehensively support residents with dementia and Alzheimer's disease. Assistance with dressing and bathing helps preserve personal dignity and fosters independence, while medication management ensures that residents adhere to their prescribed treatments, minimizing health complications. Meal preparation and service cater to nutritional needs, which can significantly impact cognitive function. Activities of daily living assistance aids in maintaining routine and structure, essential for cognitive stability. Providing assistance with transfers supports physical mobility, promoting safety and preventing falls. The 24-hour supervision offers peace of mind for both residents and families, ensuring immediate help is available when needed. Furthermore, the mental wellness program addresses cognitive engagement through tailored activities that stimulate memory and mental health. For those experiencing mild cognitive impairment, specialized memory care programming offers targeted interventions that enhance quality of life and aim to slow the progression of symptoms.
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Engaging Memory Care Activities That Enhance Quality of Life
Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community