Sonoran Sky Assisted Living Care Home

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Sonoran Sky Assisted Living Care Home Sonoran Sky Assisted Living Care Home Sonoran Sky Assisted Living Care Home Sonoran Sky Assisted Living Care Home

Sonoran Sky Assisted Living Care Home

3411 East Poinsettia Drive, Phoenix, AZ 85028

For more information about senior living options: (844) 490-3973

4.8 from 13 reviews
5 stars
12
4 stars
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3 stars
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2 stars
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1 stars
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Assisted Living

Overall Review of Sonoran Sky Assisted Living Care Home

Pros

  • pro Sonoran Sky feels like a home and provides the highest quality care.
  • pro The staff are kind, respectful, and maintain high standards of care.
  • pro Mary and the staff are attentive, caring, and professional.
  • pro Families experience peace of mind knowing their loved one is well cared for.
  • pro The facility is clean, well appointed, and home-like.
  • pro The care goes above and beyond to meet residents' needs.
  • pro The owners are easy to work with and genuinely caring.
  • pro The care team is compassionate and trustworthy.
  • pro Families would definitely recommend Sonoran Sky for care.
  • pro Residents and families consistently express gratitude for the care.
  • pro The atmosphere is warm, positive, and supportive.

Cons

  • pro The home was not equipped to handle late-stage cancer patients.
  • pro Nighttime morphine administration was poorly managed, leaving the family with despondent and unresponsive care.
  • pro They repeatedly could not obtain help, having to ring the help button with no response and knocking on the aid worker's door, including a 4am call to the owner that went unanswered.
  • pro They paid $6,500 for an 8-day stay and did not receive a refund or any grace, which they viewed as a bitter end.
  • pro The final hours of the mother's life were painful and stressful due to lack of timely assistance.
  • pro The financial and care aspects of the mother's stay were not satisfactory.

Review

Sonoran Sky is described by families as more than just a care facility - it feels like a home. Across many heartfelt messages, Mary, the owner, and the staff are repeatedly praised for creating a warm, inviting atmosphere where residents are treated with genuine kindness and respect. The consistency of care, the clean and thoughtfully appointed spaces, and the sense that the home truly puts residents' needs first come through in almost every testimonial. Families say they found not just excellent care, but a sense of peace of mind that their loved ones would be cared for with dignity, in a setting that felt comfortable and safe.

A common thread in the praise is the way the staff connect with residents and with families. Several reviews highlight the high standards of care and the professional, compassionate approach of the caregivers. One family notes that their loved one added joy to the staff's gentle care, and that the staff went above and beyond to maintain excellence. The overall impression is that Sonoran Sky operates with a level of attentiveness and respect that makes families feel they have found a trusted partner in caregiving. The facility is repeatedly described as a place that loved ones could rely on, from daily routines to extraordinary moments of need.

Happiness and comfort are closely linked to small, everyday details that families notice, such as the way meals are prepared and how medication and onboarding are handled. Several clients emphasize that meals are made from scratch and that the overall atmosphere supports a sense of home rather than institutional living. Onboarding is described as pleasant and impressive, with Mary taking care of her new residents' needs, including medications, which left families grateful and relieved during what can be an overwhelming transition. In this way, Sonoran Sky earns praise not only for clinical or logistical competence but for creating an emotionally reassuring environment.

Care experiences extend beyond routine days into times of illness and end-of-life care. For many families, the home provided a sense of dignity and comfort during difficult periods, including hospice. One reviewer spoke of appreciation for how hospice support aligned with the high level of care already in place, underscoring the continuity and harmony between the care home and other professionals involved in a loved one's final days. The praise in these accounts is vivid: a home that respects residents, supports families, and fosters peace of mind during life's most challenging hours.

Yet no review is without nuance. One family's experience stands out as a serious point of concern: the late-stage cancer scenario. They describe their mother's rapid decline from pancreatic cancer and note that, despite the home's overall warmth and attentiveness, it was not equipped to manage late-stage cancer pain and the professional administration of morphine. They recount delays in obtaining urgent help during the night, difficulties reaching staff, and an unanswered emergency call button, which culminated in a distressing, painful period during their mother's final hours. After paying a substantial amount for an eight-day stay, they sought a partial refund, citing that the care they expected - especially around end-of-life needs - was not delivered. The owners reportedly refused to offer grace, leaving the family with a bitter parting of ways. This account serves as a sobering counterpoint to the otherwise consistently glowing testimonials, reminding prospective families that care needs can vary and that every facility has limits in a crisis.

Nonetheless, many other experiences shared in these notes continue to emphasize confidence in Sonoran Sky. There are stories of relatives who felt the place was chosen after careful consideration and visits to several options in the area, with Sonoran Sky ultimately surpassing expectations. For these families, the owners' and staff's attentiveness, the home's comfort, and the sense that their loved ones would be nurtured in a thoughtful, personable environment made a meaningful difference. They describe a facility that feels small enough to be personal yet professional enough to handle a range of care needs, where the interiors are inviting, the care is steady, and the residents' well-being remains the central focus.

Additional anecdotes reinforce the theme of Sonoran Sky as a positive, life-affirming home for seniors. One reviewer recounts moving her 95-year-old mother from California during Covid lockdowns and finding instant reassurance in the team's warmth and in a setting that helped her mother begin eating again after a period of decline. The partner agents of care - Mary, the owner, and Patricia, a caretaker - are singled out for their hospitality, their hands-on involvement, and their ability to make the residents feel welcomed, supported, and valued. Other testimonials celebrate the facility's charm, the kindness of the owners, and the comfort of knowing a loved one is in a home where attentiveness and a sense of family are central.

In sum, Sonoran Sky is portrayed by families as a home-like, compassionate environment that excels in daily care, cleanliness, and respectful treatment of residents. The overwhelming majority of reviews highlight the staff's kindness, professionalism, and commitment to high standards, along with a genuine sense of partnership with families. While one account serves as a cautionary note about the complexities of late-stage cancer care and the importance of timely, professional pain management, the prevailing voice across these reflections is one of gratitude: for a place that felt safe, humane, and truly devoted to making the final chapters of life as comfortable and dignified as possible, and for a team that consistently demonstrated care, integrity, and the willingness to go the extra mile for those they serve.

Features

Housing

  • 9 resident community capacity 9 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (11 miles away) Phoenix Sky Harbor International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sonoran Sky Assisted Living Care Home in Phoenix, AZ is a vibrant and welcoming community that provides exceptional care and support for seniors. Our fully furnished facility offers a comfortable and inviting environment for our residents to call home.

At Sonoran Sky, we understand the importance of maintaining a healthy and active lifestyle, which is why we offer an array of amenities to cater to our residents' needs. Our dining room provides delicious meals prepared by our experienced staff, accommodating special dietary restrictions. We believe in providing a well-rounded experience for our residents, so we also offer scheduled daily activities to keep them engaged and entertained.

Our dedicated team of caregivers is always ready to lend a helping hand with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure seamless coordination of care for our residents. Additionally, our staff is trained in medication management, providing peace of mind to both residents and their families.

Sonoran Sky Assisted Living Care Home prioritizes the comfort and convenience of our residents. Our move-in coordination services ease the transition process for new residents. The outdoor space allows for relaxation or socializing amidst beautiful surroundings. Residents can stay connected with their loved ones through telephone services and enjoy the convenience of Wi-Fi/high-speed internet access.

Our location in Phoenix offers numerous amenities nearby. With three cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship in close proximity, our residents have easy access to various services and recreational opportunities.

At Sonoran Sky Assisted Living Care Home in Phoenix, AZ, we pride ourselves on creating a nurturing environment where seniors receive top-quality care while enjoying a fulfilling lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.7 miles)
  • Fry's Pharmacy (1.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (2.9 miles)
  • Fry's Pharmacy (4.1 miles)
  • CVS Pharmacy (4.1 miles)

Cafes

  • Press Coffee - The Roastery (0.8 miles)
  • Dutch Bros Coffee (3.3 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (5.2 miles)
  • Starbucks (6.1 miles)
  • Panera Bread (6.2 miles)
  • Provision Coffee Bar (6.3 miles)

Physicians

  • Aoc (1.6 miles)
  • Wyse, Mark Family Practice Specialists Limited (1.7 miles)
  • Elite Plastic Surgery (1.8 miles)
  • Camelback Women's Health (1.9 miles)
  • Care MD (2.2 miles)
  • NOAH Palomino Health Center (3.1 miles)
  • 2nd Chance Treatment Center (3.1 miles)

Restaurants

  • In-N-Out Burger (1.7 miles)
  • Elevate Wine and Cheese Bar (1.9 miles)
  • McDonald's (3.5 miles)
  • McDonald's (3.8 miles)
  • Taco Bell (3.8 miles)
  • Taco Bell (3.9 miles)
  • Sonic Drive-In (4.4 miles)

Parks

  • Phoenix Mountain Preserve (3.2 miles)
  • Desert Horizon Park (3.7 miles)
  • Moon Valley Park (4.7 miles)
  • Royal Palm Park (5.3 miles)
  • Kierland Park (5.4 miles)
  • Sun Devil Ridge Park (5.6 miles)

Places of Worship

  • New Vision Center for Spiritual Living (4.3 miles)
  • St Bernadette Catholic Church (4.4 miles)
  • Christ Church of the Ascension (4.4 miles)
  • Impact Church (4.9 miles)
  • Open Door Fellowship Church (5.8 miles)

Hospitals

  • Mayo Clinic (5.4 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (5.6 miles)

Theaters

  • AMC DINE-IN Desert Ridge 18 (6.1 miles)
  • Harkins Theatres Scottsdale (6.2 miles)

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