819 West San Miguel, Phoenix, AZ 85013
For more information about senior living options: (844) 490-3973
Iris House Assisted Living offers competitive pricing for its residents, particularly when compared to the broader market in Maricopa County and across Arizona. For semi-private accommodations, Iris House charges $2,500 per month - significantly lower than the county average of $2,801 and the state average of $2,820. Similarly, for private rooms, Iris House's rate of $3,000 is more affordable than both the county's average of $3,318 and the state average of $3,345. This pricing structure positions Iris House as a financially attractive option for families seeking quality assisted living care without compromising on comfort or service.
| Floor plans | Iris House Assisted Living | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,500 | $2,801 | $2,820 |
| Private | $3,000 | $3,318 | $3,345 |
Valerie provides incredible customer service and guides families through the decision?making process. The staff are incredibly friendly and attentive, and they genuinely know their residents. The facility is beautiful and well?maintained, offering a welcoming, home?like atmosphere. Aly, the activity director, keeps daily life engaging with game shows, live music, and pet visits. Amy from the medical staff treats residents with dignity and respect. Mindy, the executive director, is warm, approachable, and focused on high?quality care. The dining room is excellent, with a welcoming dining experience and great meals. The Stratford is regarded as a great community with caring staff and a convenient location. Memory care staff are kind and attentive, consistently supporting residents' well?being.
They are very short-staffed most of the time, causing half-hour waits for a caregiver and poor management that won't return phone calls. They report unreliable transportation, with the bus usually broken down. Residents couldn't shower for over a month because a plumber wouldn't be hired. The environment was not a healing one and felt draining emotionally and financially. Rent was raised by over $400 per month, amid ongoing understaffing and perceived lack of compassion. There were serious medication management failures, including meds left in bottles and a related spike in health problems. Some staff were cold and unempathetic, with management described as poor. Since Avamere took over, the facility has declined with unkempt grounds and trust/b safety concerns about the new administration.Iris House Assisted Living in Phoenix is best suited for families seeking a warm, home-like setting where staff relationships and resident engagement matter most. This community tends to shine for seniors who value a clean, inviting atmosphere and a palpable sense of care from front-line staff. The strongest selling points revolve around personal connections: friendly, approachable caregivers; a leadership team that shows up for families; and an emphasis on meaningful activities and events that give residents daily purpose. When tours unfold around staff who are patient, personable, and willing to guide families through the decision process, Iris House presents as a place that feels like a thoughtful match for someone who wants less of a clinical impression and more of a humane, comunitary feel.
Still, several red flags emerge in the broader reviews landscape that families should weigh carefully. Under-staffing is a recurring theme, with reports of long waits for caregivers or help with daily needs, which can translate into delays in showers, laundry, or mobility assistance. Maintenance and operational reliability also surface as concerns - plans to address plumbing, on-site repairs, or even dependable transportation to appointments can falter. Medication management is another area that prompts vigilance; at times families report discrepancies in dispensing or documenting medications, followed by communication gaps from management when issues arise. These patterns do not define every experience, but they are critical to recognize for families whose loved ones require consistent, hands-on oversight.
The upside for Iris House, when staffing and management are stable, is substantial. The reviews repeatedly highlight an aesthetically pleasing, well-kept environment with apartments that feel comfortable and adaptable for personal touches. The care team can be genuinely attentive, with specific staff members described as "incredible" or "trusted" by families who experience steady, compassionate support. Activity directors and programming are frequently praised for creating engaging daily life - live music, games, pet visits, and group outings - that help residents stay socially connected and mentally engaged. In memory care, several families report notable improvements in mood and behavior when the care team stays engaged and treats residents with dignity and respect; these outcomes can offset other operational hiccups when present.
That balance - strong human touch and vibrant programming versus intermittent staffing and communication gaps - drives the decision framework. For families who place a premium on a sense of home, individualized attention, and a proactive, welcoming admissions process, Iris House can be a compelling option. However, the very real risk of inconsistent staffing levels, delayed responses to care needs, or opaque management communications means this community may not be the right fit for those who require rigid reliability in daily care routines, strict medication oversight, or a consistently high level of operational polish. Alternatives should be considered for those with heightened concerns about these operational factors.
Practical due diligence is essential when evaluating Iris House. Prospective families should request current staffing ratios and turnover data, view a typical day in the life of residents, and ask to see medication administration records and recent incident logs. Inquire about response times for maintenance requests, the on-site presence of a qualified nurse, and the transportation schedule for shopping and medical appointments. Observe interactions between staff and residents during visits, note how families are kept informed, and verify the transparency of pricing, including any move-in fees or recurring charges. A candid conversation with leadership about expectations, safety protocols, and plans for continuous improvement can reveal whether the current status aligns with the family's needs.
Bottom line: Iris House is a practical, heartfelt option for families who prize warmth, resident life, and hands-on staff engagement, especially for those drawn to a home-like atmosphere with a thoughtful admissions process. When staffing remains consistent and management communicates openly, the positives outweigh the drawbacks. But potential residents should enter with a clear understanding of the possible variability in care - and a concrete plan to verify staffing stability, medication oversight, and timely maintenance. If reliability in daily care routines is non-negotiable, it is prudent to compare alternatives and insist on a tour that stress-tests these specifics before making a final commitment.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Iris House Assisted Living in Phoenix, AZ offers a comfortable and supportive environment for seniors in need of care. With options for board and care home as well as respite care, residents can find the level of support that suits their needs.
The community is equipped with a variety of amenities to enhance the living experience. A spacious dining room provides delicious meals while accommodating special dietary restrictions. The fully furnished accommodations ensure that residents can settle in quickly and feel at home. The beautiful garden and outdoor spaces offer opportunities to enjoy fresh air and nature. Housekeeping services are available to maintain a clean and organized living environment, while move-in coordination helps ease the transition for new residents. High-speed Wi-Fi and telephone services are provided for communication needs.
The dedicated staff at Iris House Assisted Living is committed to providing personalized care services to residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available to ensure comfort and safety. Coordination with health care providers ensures that medical needs are met effectively. Diabetes diet management, medication administration, and meal preparation are provided to promote overall well-being. Transportation arrangements for medical appointments are made conveniently accessible.
The community also understands the importance of social engagement and recreation in maintaining a high quality of life. Scheduled daily activities provide opportunities for residents to participate in meaningful experiences and connect with fellow residents. Additionally, there are several nearby cafes, parks, pharmacies, restaurants, theaters, places of worship, transportation options, and hospitals within close proximity for added convenience.
Overall, Iris House Assisted Living strives to create a warm and inclusive community where seniors receive exceptional care while enjoying an enriching lifestyle surrounded by essential amenities and nearby conveniences.
Iris House Assisted Living offers competitive pricing for its residents, particularly when compared to the broader market in Maricopa County and across Arizona. For semi-private accommodations, Iris House charges $2,500 per month - significantly lower than the county average of $2,801 and the state average of $2,820. Similarly, for private rooms, Iris House's rate of $3,000 is more affordable than both the county's average of $3,318 and the state average of $3,345. This pricing structure positions Iris House as a financially attractive option for families seeking quality assisted living care without compromising on comfort or service.
Iris House Assisted Living is located at 819 West San Miguel, Phoenix, AZ 85013 in Maricopa County, Arizona
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