819 West San Miguel, Phoenix, AZ 85013
For more information about senior living options: (844) 490-3973
Iris House Assisted Living offers competitive pricing for its residents, particularly when compared to the broader market in Maricopa County and across Arizona. For semi-private accommodations, Iris House charges $2,500 per month - significantly lower than the county average of $2,801 and the state average of $2,820. Similarly, for private rooms, Iris House's rate of $3,000 is more affordable than both the county's average of $3,318 and the state average of $3,345. This pricing structure positions Iris House as a financially attractive option for families seeking quality assisted living care without compromising on comfort or service.
| Floor plans | Iris House Assisted Living | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,500 | $2,801 | $2,820 |
| Private | $3,000 | $3,318 | $3,345 |
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The facility itself is beautiful and well-maintained. The Ridge Stratford has friendly, attentive staff who really know their residents. Valerie is incredibly helpful throughout the process and continues to be a blessing after move-in. Amy from the medical staff treats residents with dignity and respect. Aly, the event director, keeps the days engaging and fun with classic game shows, live music, and pet visits. Olivia greeted visitors with a warm, welcoming smile. The model apartment was spacious, light, clean, and well-appointed with a large walk-in closet. Alma is making a great impact on the community, with exciting training and education for staff and families. The atmosphere is beautiful and provides a comfy home feeling. The community has all the essential amenities and feels secure, yet relaxed and homey.
The facility is frequently short-staffed, delaying caregivers by up to 30 minutes. Management did not return phone calls. Residents could not be showered for over a month. The bus service was unreliable and often broke down, making appointments and shopping difficult. A resident's levothyroxine was not given as prescribed. There was a pervasive odor of urine among residents. Staff frequently fought with each other, negatively affecting residents. The facility attempted to discharge a resident to a behavioral home on very short notice, demanding guardianship arrangements the night before. Management was cold and unempathetic toward families. The overall experience was emotionally and financially draining.The Ridge at Stratford elicits a broad mix of reactions from families who have toured or placed loved ones there. On the positive side, many describe it as a clean, well-kept community with a fresh, welcoming feel. The interiors and common areas - often noted as beautifully renovated - give a sense of comfort and security, and residents' apartments, while on the smaller side, offer enough opportunity for personal touches to make a home. This sense of a "second chance" and a warm, homey atmosphere is echoed by several reviewers who emphasize the staff's friendly, attentive demeanor. In particular, Valerie is repeatedly highlighted as an exceptional first point of contact and ongoing ally through the moving process; her patience, humor, and personable approach are credited with making the transition smoother and instilling confidence in the family's decision. Olivia, who greeted visitors during tours, is also remembered for her warmth, reinforcing the impression that this is a place where staff genuinely care about residents and families.
Valerie's leadership continues to be a common thread in the more consistently positive feedback. Reviewers credit her with not only the initial tour but also with ongoing support after move-in, describing her as knowledgeable, energetic, and dependable. Amy from the medical staff is praised for treating residents with dignity and respect, providing peace of mind to anxious families. Aly, the activity director, earns kudos for keeping daily life engaging - organizing classic game shows, live music, pet visits, and other events that give residents meaningful options to participate if they wish. Olivia's welcome and the general sense that the staff are trustworthy and dedicated contribute to a broader perception of The Ridge as a community that values resident welfare, strong programming, and a well-maintained environment.
Alongside these favorable impressions, several reviewers caution that the community faces real operational challenges. A recurring concern is that the campus is often short-staffed, leading to delays in care, with caregivers sometimes waiting up to a half-hour. Some reviewers report that management is slow to return calls and that basic maintenance issues, like plumbing, can go unresolved because there aren't enough workers or resources. Transportation is another area of frustration, with the shuttle service described as unreliable and the bus system prone to breakdowns. Taken together, these issues paint a picture of a facility that can be a wonderful home when adequately staffed and resourced, but where gaps in staffing and operations can complicate day-to-day care and responsiveness.
Several accounts center on more serious care concerns, particularly within the memory care unit. One family describes a troubling sequence involving a loved one whose levothyroxine was not administered as prescribed, despite a med tech's attempt to dispense the medication. The result, in that case, was a marked deterioration in the resident's condition, including a dramatic rise in TSH and subsequent encephalopathy. Other reviewers recount pervasive issues such as residents not being showered regularly, lingering odors, and frequent staff disagreements that seemed to impact the overall environment and mood of the community. In some testimonials, these problems translated into emotional and financial strain for families, who describe attempting to recover costs related to therapy and moving expenses that were not promptly addressed. The combination of medication management lapses, inconsistent hygiene, and internal friction painted a difficult, non-healing atmosphere for at least some residents.
Yet not all memory care stories are uniformly negative. Several reviewers credit the environment with improvements in quality of life when the right caregiving team is engaged. In these accounts, caregivers and nurses in memory care are described as loving, attentive, and capable of fostering a more positive demeanor and daily routine for residents. The staff's ability to provide consistent, dignified care in those moments is contrasted with the more negative experiences in other reviews, underscoring how a single the- right-team-for-the-right-resident dynamic can dramatically shape outcomes. In addition, mentions of Alma indicate that ongoing staff training and education are being prioritized, suggesting further potential for improved resident welfare and family reassurance as the community continues to develop its programs.
Overall, The Ridge at Stratford emerges as a place of strong contrasts. For many families, it represents a well-appointed, clean, inviting environment with a clear sense of community and a staff roster capable of extraordinary kindness, organization, and events that bring life and energy to residents' days. Individuals like Valerie, Amy, Aly, Mindy (the executive director cited in several accounts), and Olivia stand out as credible anchors of trust and warmth. At the same time, the experiences shared by others remind prospective families that staffing levels, proactive maintenance, reliable transportation, and rigorous, consistent medical management are critical to ensuring safety and well-being. The stories together suggest a community with significant strengths and a compelling vision, but one that also has to address meaningful operational and governance challenges so that every resident can receive the consistent, high-quality care that families expect and deserve.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Iris House Assisted Living in Phoenix, AZ offers a comfortable and supportive environment for seniors in need of care. With options for board and care home as well as respite care, residents can find the level of support that suits their needs.
The community is equipped with a variety of amenities to enhance the living experience. A spacious dining room provides delicious meals while accommodating special dietary restrictions. The fully furnished accommodations ensure that residents can settle in quickly and feel at home. The beautiful garden and outdoor spaces offer opportunities to enjoy fresh air and nature. Housekeeping services are available to maintain a clean and organized living environment, while move-in coordination helps ease the transition for new residents. High-speed Wi-Fi and telephone services are provided for communication needs.
The dedicated staff at Iris House Assisted Living is committed to providing personalized care services to residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available to ensure comfort and safety. Coordination with health care providers ensures that medical needs are met effectively. Diabetes diet management, medication administration, and meal preparation are provided to promote overall well-being. Transportation arrangements for medical appointments are made conveniently accessible.
The community also understands the importance of social engagement and recreation in maintaining a high quality of life. Scheduled daily activities provide opportunities for residents to participate in meaningful experiences and connect with fellow residents. Additionally, there are several nearby cafes, parks, pharmacies, restaurants, theaters, places of worship, transportation options, and hospitals within close proximity for added convenience.
Overall, Iris House Assisted Living strives to create a warm and inclusive community where seniors receive exceptional care while enjoying an enriching lifestyle surrounded by essential amenities and nearby conveniences.
Iris House Assisted Living offers competitive pricing for its residents, particularly when compared to the broader market in Maricopa County and across Arizona. For semi-private accommodations, Iris House charges $2,500 per month - significantly lower than the county average of $2,801 and the state average of $2,820. Similarly, for private rooms, Iris House's rate of $3,000 is more affordable than both the county's average of $3,318 and the state average of $3,345. This pricing structure positions Iris House as a financially attractive option for families seeking quality assisted living care without compromising on comfort or service.
Iris House Assisted Living is located at 819 West San Miguel, Phoenix, AZ 85013 in Maricopa County, Arizona
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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