Camelback Post Acute Care And Rehabilitation in Phoenix, AZ

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  • Interior

    A well-lit hospital room featuring two beds, colorful decor, and a window with a curtain.
  • Decor

    A reception area in an office with a wooden desk, wall clock, and ceiling fan.
  • Living Room

    A cozy living room with a sofa set, TV mounted on the wall, and decorative elements such as wall stars and a vase.
  • Architecture

    A large outdoor gazebo with furniture set up underneath on a sunny day.
  • Bedroom

    A hospital room with a single bed, side table, and window.
  • Dining

    An elegant dining area with a grand piano and beautifully set tables.
  • Landscaping

    A scenic view of a desert mountain landscape with palm trees under a clear blue sky.
  • Kitchen

    A compact kitchen with white cabinets, a stove, refrigerator, and small appliances on the countertop.
  • Lighting

    A cozy restaurant dining area with neatly arranged tables and warm lighting.
  • Nature

    A vibrant orange hanging from a lush tree against a clear blue sky with palm trees in the background.
  • Appliances

    An accessible kitchen with a wheelchair, featuring white cabinets, appliances, and a wooden floor.
  • Palm Trees

    A single-story house surrounded by flowers and palm trees on a sunny day.
  • Plant

    A cozy waiting room with two leather chairs, a small table with flowers, a mirror, and decorative wall art.
  • Mountains

    A scenic view of a city with mountains in the background under a partly cloudy sky.

Camelback Post Acute Care And Rehabilitation in Phoenix, AZ

4635 North 14th Street, Phoenix, AZ 85014

For more information about senior living options: (844) 490-3973

3.6 from 114 reviews
5 stars
67
4 stars
8
3 stars
3
2 stars
3
1 stars
33

Assisted Living Skilled Nursing Facility

Overall Review of Camelback Post Acute Care And Rehabilitation

Pros

  • pro Idalis and Alicia make patients feel welcomed.
  • pro Kimmie brightens days by playing movies in the gym and making patients laugh.
  • pro Aaliyah provides substantial help and is described as a bestie.
  • pro Teresa helps with online orders and solves problems for patients.
  • pro The therapy team is exceptional and the best part of the stay.
  • pro Stacy, Cassie, Ricardo, Maria, and Develyn are repeatedly praised for going above and beyond.
  • pro The facility is clean, calm, and well-maintained with caring staff.
  • pro The staff are professional and treat patients like family.

Cons

  • pro They describe Camelback Post-Acute Care and Rehabilitation as a place where patients are neglected and not properly cared for.
  • pro They say the facility is dirty and unsafe, with urine odors, cockroaches, and peeling paint.
  • pro They claim medications are frequently forgotten or withheld, compromising patient safety.
  • pro They report staff as rude, inattentive, and unprofessional, including inappropriate jokes about patients.
  • pro They mention chronic understaffing leading to long waits for help and unresponsive call bells.
  • pro They criticize discharge planning and social work for poor communication and unsafe transitions.
  • pro They describe patients being left unattended or inadequately cared for, sometimes with harm.
  • pro They warn others not to bring loved ones there and say it's not a place they would recommend.

Review

Camelback Post Acute Care and Rehabilitation in Phoenix is best suited for seniors pursuing aggressive, therapy-driven recovery after surgery, stroke, or other acute events. The community shines when therapy staff and CNAs establish rapport and keep residents engaged; many experiences highlight a team that treats patients with warmth and patience, turning a rehab stay into a supportive, family-like environment. For families that can participate and advocate, the setting rewards consistent therapy attendance and daily progress, with therapists and aides pushing toward functional goals. In short, the facility delivers strong rehab-focused care when the primary need is mobility recovery and personal encouragement rather than long-term custodial oversight.

That said, alternatives should be considered for families prioritizing safety, reliability, and immaculate daily care. Worrisome patterns appear in a subset of experiences: delayed call-light responses, omissions or delays in medications, dirty rooms, and occasional safety hazards. Several reviews recount difficult interactions with staff, inconsistent communication from administration, and episodes where residents felt neglected or unsafe. For loved ones with complex medical needs, high fall risk, or dementia requiring constant supervision, it is prudent to explore facilities with stronger staffing, tighter accountability, and proven hygiene and discharge planning processes.

On the plus side, Camelback's therapy-centered strengths regularly generate tangible gains. The physical therapy and occupational therapy teams are repeatedly praised for motivation, skill, and hands-on guidance that restore walking, balance, and independence. CNAs and nurses who consistently go above and beyond - staying with patients through difficult moments, assisting with mobility and grooming, and providing encouragement - turn rehab into a manageable, even hopeful, process. Front-desk and administrative staff who are courteous and responsive when present add to the sense of security. When these durable positives align, families report noticeable improvements in daily function and mood, which can offset some concerns about service variability.

Nevertheless, the main drawbacks cannot be dismissed. Understaffing and uneven care quality surface in repeated anecdotes about long waits for assistance, inconsistent medication administration, and rooms that vary in cleanliness. The most serious complaints touch on safety - instances of falls, perceived neglect during emergencies, and insufficient attention to basic needs like bathing or diaper changes. Several reviews describe a chaotic environment, with noise and logistics that impede rest and healing. The gulf between excellent therapists and struggling day-to-day care creates a ceiling on overall satisfaction, regardless of the therapy team's prowess.

Practical guidance for families weighing Camelback: arrange an in-depth facility tour focusing on staffing patterns, nurse-to-patient ratios, and call-light responsiveness. Request a designated patient-care coordinator and an assigned CNA to reduce handoffs. Probe discharge planning, medication management, and infection-control records. Observe therapy schedules and ask about consistency of staffing in the therapy gym. Seek out recent patient and family testimonials beyond the online scores, and corroborate with the Director of Nursing or administrator about how problems are tracked and resolved. These steps help separate solid rehab potential from areas that demand vigilant oversight.

In the end, Camelback represents a pragmatic choice for rehab-first care with committed therapists and compassionate front-line staff, but it requires proactive oversight from families and a willingness to tolerate variability in daily care. If safety, predictability, and pristine hygiene are non-negotiable, exploring alternatives is wise. For families able to accompany the process with clear expectations, regular check-ins, and diligent advocacy, Camelback can deliver meaningful functional gains and a supportive rehab experience that advances independence and quality of life.

Features

Housing

  • 107 resident community capacity 107 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Camelback Post Acute Care And Rehabilitation in Phoenix, AZ is a comprehensive assisted living community that offers top-notch care and an array of amenities to enhance the lives of its residents. Situated in a convenient location with numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents can easily access everything they need.

The community provides skilled nursing facility services for individuals who require specialized care. With a 24-hour call system and supervision available round-the-clock, residents can feel safe and secure knowing that assistance is always available. Dedicated staff members are trained to provide support with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that all medical needs are met.

At Camelback Post Acute Care And Rehabilitation, residents enjoy a range of amenities designed to promote comfort and convenience. A beauty salon is available for those looking to pamper themselves while cable or satellite TV provides entertainment options. Community-operated transportation allows residents to get around easily while the computer center ensures that they stay connected in the digital age.

Delicious meals are served restaurant-style in the dining room where special dietary restrictions can be accommodated. The kitchenette also allows residents to prepare their own meals if desired. Housekeeping services keep living spaces clean and tidy while move-in coordination makes transitioning into the community seamless.

To foster an active lifestyle, the community offers various fitness programs and scheduled daily activities. Concierge services ensure that all needs are met while planned day trips allow residents to explore the surrounding area. Resident-run activities create opportunities for social interaction and engagement.

Mental wellness is prioritized through a dedicated program aimed at promoting emotional wellbeing. Medication management ensures that medication regimens are followed accurately while diabetes diets cater to specific dietary requirements.

Residents have access to a small library for relaxation and intellectual stimulation. A gaming room offers recreational opportunities while outdoor spaces allow residents to enjoy the fresh air and beautiful surroundings. Transportation arrangements, both medical and non-medical, are available for appointments and outings.

With Wi-Fi/high-speed internet, residents can easily stay connected with loved ones and the outside world. A wellness center provides additional resources for maintaining a healthy lifestyle.

At Camelback Post Acute Care And Rehabilitation, residents can expect exceptional care in a vibrant community with access to nearby amenities. The dedicated staff and comprehensive services ensure that all residents' needs are met, allowing them to thrive in a comfortable and nurturing environment.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • Arriba Mexican Grill (0.6 miles)
  • In-N-Out Burger (0.7 miles)
  • The Whining Pig (1.3 miles)
  • Windsor (1.4 miles)
  • George & Dragon Restaurant (1.4 miles)
  • Federal Pizza (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Lux Central (1.3 miles)
  • Starbucks (2 miles)
  • Dutch Bros Coffee (2.2 miles)
  • Dark Hall Coffee (2.2 miles)
  • Provision Coffee Bar (2.2 miles)
  • Starbucks (2.8 miles)

Physicians

  • Keystone Natural Family Medicine (0.9 miles)
  • Phoenix Skin Medical Surgical Group (1.4 miles)
  • Arizona Eye Specialists (1.6 miles)
  • SimonMed Imaging - Phoenix (2.2 miles)
  • Dignity Health Peppertree Family Medicine (2.4 miles)
  • Banner Family Medicine Center (2.9 miles)
  • Null (4.1 miles)

Hospitals

  • Carl T Hayden VA Medical Center, Recreation Therapy (1.1 miles)
  • St Josephs Neurological ICU (2.2 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (2.3 miles)
  • Banner – University Medical Center Phoenix (2.9 miles)
  • Abrazo Central Campus (3.2 miles)
  • Surgical Specialty Hospital Of Arizona (3.3 miles)
  • Maricopa Medical Center (3.6 miles)

Places of Worship

  • First United Methodist Church of Phoenix (1.5 miles)
  • Roosevelt Community Church (3.5 miles)
  • Christ Church of the Ascension (3.7 miles)
  • Primera Iglesia United Methodist Church (4.6 miles)

Transportation

  • Thomas/Central Ave METRO (2.1 miles)
  • METRO McDowell/Central Ave (3.1 miles)
  • Airport Rent-A-Car (4.1 miles)

Parks

  • Encanto Park (3.2 miles)
  • Margaret T. Hance Park (3.3 miles)
  • Granada Park (3.4 miles)
  • Phoenix Mountain Preserve (4.4 miles)
  • Royal Palm Park (4.5 miles)

Theaters

  • AMC Arizona Center 24 (3.7 miles)

Frequently Asked Questions

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