Camelback Post Acute Care And Rehabilitation in Phoenix, AZ

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  • Interior

    A well-lit hospital room featuring two beds, colorful decor, and a window with a curtain.

  • Decor

    A reception area in an office with a wooden desk, wall clock, and ceiling fan.

  • Living Room

    A cozy living room with a sofa set, TV mounted on the wall, and decorative elements such as wall stars and a vase.

  • Architecture

    A large outdoor gazebo with furniture set up underneath on a sunny day.

  • Bedroom

    A hospital room with a single bed, side table, and window.

  • Dining

    An elegant dining area with a grand piano and beautifully set tables.

  • Landscaping

    A scenic view of a desert mountain landscape with palm trees under a clear blue sky.

  • Kitchen

    A compact kitchen with white cabinets, a stove, refrigerator, and small appliances on the countertop.

  • Lighting

    A cozy restaurant dining area with neatly arranged tables and warm lighting.

  • Nature

    A vibrant orange hanging from a lush tree against a clear blue sky with palm trees in the background.

  • Appliances

    An accessible kitchen with a wheelchair, featuring white cabinets, appliances, and a wooden floor.

  • Palm Trees

    A single-story house surrounded by flowers and palm trees on a sunny day.

  • Plant

    A cozy waiting room with two leather chairs, a small table with flowers, a mirror, and decorative wall art.

  • Mountains

    A scenic view of a city with mountains in the background under a partly cloudy sky.

Camelback Post Acute Care And Rehabilitation in Phoenix, AZ

Information last verified:

4635 North 14th Street, Phoenix, AZ 85014

For more information about senior living options: (844) 490-3973

3.7 from 124 reviews
5 stars
74
4 stars
8
3 stars
4
2 stars
4
1 stars
34

Overall Review of Camelback Post Acute Care And Rehabilitation

Pros

  • pro The facility cares about residents through therapy and daily doctor visits and is highly recommended.
  • pro Jordan is an exceptional activity assistant; she is punctual, helpful, and cheerful.
  • pro Teresa the receptionist explains post-acute versus long-term clearly and is very pleasant.
  • pro Chasity is magnificent and helps patients through thick and thin as a therapist.
  • pro The staff are professional and treat patients like family, giving peace of mind to families.
  • pro The facility is truly amazing, with knowledgeable staff who go above and beyond; highly recommended.
  • pro The therapy team and staff are caring; the facility is well kept.
  • pro Beth Haines assisted in arranging excellent outpatient care and goes above and beyond.
  • pro Princess and Kevin are exceptional nurses who provided excellent care.
  • pro The ED and the DON work tirelessly to provide the best possible experience and are approachable.

Cons

  • pro The facility is very unorganized and understaffed, and the staff don’t seem to care for the patients.
  • pro The environment is dirty, with urine and waste left in rooms, and sanitation is consistently poor.
  • pro Residents experience missed medications, delayed bathroom assistance, and slow call-light responses.
  • pro Some staff are rude or unprofessional, and there are reports of inappropriate jokes at patients’ expense.
  • pro The building is old and in disrepair, with peeling paint and a generally neglected appearance.
  • pro The food is often described as bland, late, or served cold.
  • pro There are serious safety concerns, including doors left unlocked and patients wandering without adequate supervision.
  • pro Multiple reviews warn others not to bring loved ones here due to neglect and poor care.
  • pro Medical needs are sometimes neglected, with missed appointments or inadequate treatment.
  • pro Management is criticized for lack of empathy and poor communication, undermining trust in the care provided.

Review

Camelback Post Acute Care and Rehabilitation is best suited for seniors who need focused rehabilitation after surgery or hospitalization and who place a premium on hands-on therapy and a personable, caring front-line staff. The facility earns its strongest value from the therapy team and the individuals who touch residents’ days, CNAs, nurses, and aides who consistently engage with patients and keep them moving toward independence. For families, this means real progress can be made in mobility, endurance, and daily function when therapy is the priority and staff interactions are positive and personal. It is not a one-size-fits-all option, however; the setting can swing between highly supportive and distressingly understaffed, depending on the shift and unit. Those who want guaranteed consistency and flawless execution across all shifts should consider alternatives.

Pros are not abstract here; they show up in concrete, measurable ways for rehab-focused care. The strongest selling point is the therapy ecosystem: diligent physical therapy, occupational therapy, and speech therapy teams that many residents credit with meaningful gains. Several reviews highlight therapists who motivate, tailor plans, and push patients just enough to unlock real improvement, sometimes enabling a patient to return home sooner than expected. Front-line staff, CNA teams and nursing staff, are frequently described as devoted, friendly, and capable of cultivating a sense of safety and familiarity. When a resident’s day centers on structured therapy, dependable aides, and a hopeful, respectful atmosphere, Camelback delivers outcomes that families value deeply.

That therapy-forward advantage is what offsets a host of potential drawbacks for many families, but only if expectations align. The most persuasive offset comes from consistent, compassionate care during challenging rehab moments: staff who take time to encourage a patient, accommodate a difficult schedule, and collaborate with families on discharge plans. In many accounts, the atmosphere in the therapy gym, the attentiveness of therapists, and the warmth of aides create a supportive environment that helps patients rebuild strength and confidence. In these cases, concerns about occasional administrative missteps or staffing gaps fade when the patient makes measurable progress and the family feels heard by a responsive therapy director or case manager.

Nevertheless, the second-half of the picture is real and cannot be ignored. A substantive thread in the reviews documents significant inconsistencies: prolonged wait times for nursing assistance, call lights that go unanswered, and reports of understaffed shifts. Several families recount rooms that were not cared for promptly, items left dirty, or lapses in daily hygiene and safety routines. There are also pointed warnings about communication gaps with administration and case management, especially around discharge planning and timely medication administration. These negatives are not universal, but they recur enough to make a cautious buyer pause, especially for loved ones who require constant vigilance and rapid response.

Specific anecdotes illuminate both sides. On the positive end, routine mentions abound of staff going “above and beyond,” with particular CNAs and nurses repeatedly cited for reliability, kindness, and practical help, Stacy, Teresa at reception, Mary Ann in therapy, and multiple therapy aides who keep patients engaged and smiling. The environmental story is often favorable as well: the facility is described as clean, orderly, and pleasantly maintained in many sections, with a calming atmosphere that supports healing. Families frequently credit the therapy team for successful mobility milestones and attribute much of the good care to individuals who bring warmth and personal attention to daily routines. Those elements create strong reasons to consider Camelback for rehab-first goals.

The decision comes down to a risk-reward calculation. For families prioritizing functional recovery, quick, practical improvement, and a staff culture that feels like a relay of care rather than a single shift, Camelback can be an excellent choice, provided one asks pointed questions before committing. Tour the therapy spaces, meet the PT/OT leadership, and request a few therapy sessions to observe collaboration with nursing staff. Inquire about current staffing levels, nurse-to-patient ratios on the units where the loved one will reside, and the facility’s process for promptly addressing call lights. Check recent discharge outcomes and talk to the social workers about how complex cases are managed. If the answers reassure about staffing consistency, call-light response, and daily accountability, Camelback stands out as a pragmatic, effective rehab-focused option. If not, or if safety and reliability are the absolute top concerns, exploring alternatives with steadier staffing and more predictable oversight is warranted.

Features

Housing

  • 107 resident community capacity 107 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Camelback Post Acute Care And Rehabilitation in Phoenix, AZ is a comprehensive assisted living community that offers top-notch care and an array of amenities to enhance the lives of its residents. Situated in a convenient location with numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents can easily access everything they need.

The community provides skilled nursing facility services for individuals who require specialized care. With a 24-hour call system and supervision available round-the-clock, residents can feel safe and secure knowing that assistance is always available. Dedicated staff members are trained to provide support with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that all medical needs are met.

At Camelback Post Acute Care And Rehabilitation, residents enjoy a range of amenities designed to promote comfort and convenience. A beauty salon is available for those looking to pamper themselves while cable or satellite TV provides entertainment options. Community-operated transportation allows residents to get around easily while the computer center ensures that they stay connected in the digital age.

Delicious meals are served restaurant-style in the dining room where special dietary restrictions can be accommodated. The kitchenette also allows residents to prepare their own meals if desired. Housekeeping services keep living spaces clean and tidy while move-in coordination makes transitioning into the community seamless.

To foster an active lifestyle, the community offers various fitness programs and scheduled daily activities. Concierge services ensure that all needs are met while planned day trips allow residents to explore the surrounding area. Resident-run activities create opportunities for social interaction and engagement.

Mental wellness is prioritized through a dedicated program aimed at promoting emotional wellbeing. Medication management ensures that medication regimens are followed accurately while diabetes diets cater to specific dietary requirements.

Residents have access to a small library for relaxation and intellectual stimulation. A gaming room offers recreational opportunities while outdoor spaces allow residents to enjoy the fresh air and beautiful surroundings. Transportation arrangements, both medical and non-medical, are available for appointments and outings.

With Wi-Fi/high-speed internet, residents can easily stay connected with loved ones and the outside world. A wellness center provides additional resources for maintaining a healthy lifestyle.

At Camelback Post Acute Care And Rehabilitation, residents can expect exceptional care in a vibrant community with access to nearby amenities. The dedicated staff and comprehensive services ensure that all residents' needs are met, allowing them to thrive in a comfortable and nurturing environment.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • Arriba Mexican Grill (0.6 miles)
  • In-N-Out Burger (0.7 miles)
  • The Whining Pig (1.3 miles)
  • Windsor (1.4 miles)
  • George & Dragon Restaurant (1.4 miles)
  • Federal Pizza (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Lux Central (1.3 miles)
  • Starbucks (2 miles)
  • Dutch Bros Coffee (2.2 miles)
  • Dark Hall Coffee (2.2 miles)
  • Provision Coffee Bar (2.2 miles)
  • Starbucks (2.8 miles)

Physicians

  • Keystone Natural Family Medicine (0.9 miles)
  • Phoenix Skin Medical Surgical Group (1.4 miles)
  • Arizona Eye Specialists (1.6 miles)
  • SimonMed Imaging - Phoenix (2.2 miles)
  • Dignity Health Peppertree Family Medicine (2.4 miles)
  • Banner Family Medicine Center (2.9 miles)
  • Null (4.1 miles)

Hospitals

  • Carl T Hayden VA Medical Center, Recreation Therapy (1.1 miles)
  • St Josephs Neurological ICU (2.2 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (2.3 miles)
  • Banner – University Medical Center Phoenix (2.9 miles)
  • Abrazo Central Campus (3.2 miles)
  • Surgical Specialty Hospital Of Arizona (3.3 miles)
  • Maricopa Medical Center (3.6 miles)

Places of Worship

  • First United Methodist Church of Phoenix (1.5 miles)
  • Roosevelt Community Church (3.5 miles)
  • Christ Church of the Ascension (3.7 miles)
  • Primera Iglesia United Methodist Church (4.6 miles)

Transportation

  • Thomas/Central Ave METRO (2.1 miles)
  • METRO McDowell/Central Ave (3.1 miles)
  • Airport Rent-A-Car (4.1 miles)

Parks

  • Encanto Park (3.2 miles)
  • Margaret T. Hance Park (3.3 miles)
  • Granada Park (3.4 miles)
  • Phoenix Mountain Preserve (4.4 miles)
  • Royal Palm Park (4.5 miles)

Theaters

  • AMC Arizona Center 24 (3.7 miles)

Frequently Asked Questions

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