4350 East Street John Road, Phoenix, AZ 85032
For more information about senior living options: (844) 490-3973
The caregivers at Infinite Pathways treat residents like cherished family members. Infinite Pathways is a warm, cozy, and welcoming home. Glenn goes above and beyond for his clients at Infinite Pathways. Rhonda and Glenn are wonderful, caring, and hard-working. The staff at Pathways Assisted Living are compassionate, professional, and attentive to residents' well-being. Pathways is an immaculate facility where residents feel safe, comfortable, and well cared for. Families appreciate how the staff keep them informed and involved. The meals at Pathways provide nutritious, satisfying options, with residents eating three meals a day.
The reviewer claims the current owner is more concerned with collecting rent than residents' well-being. The reviewer asserts the caregiving business is expensive and warns readers to read the full contract. The reviewer notes their husband entered the group home with bedsores and was nonverbal and immobile, implying neglect. The reviewer states staff nearly kept all of his controlled medications to calm him down, which is alarming. The reviewer says even the transport driver was concerned, signaling safety issues. The reviewer cautions future families about potential problems.Az Serenity Assisted Living in Phoenix is best suited for families seeking a small, home-like setting where caregivers form tight, consistently available relationships with residents. This community is ideal for seniors who value personal attention, daily routines that feel familiar, and a environment where meals, activities, and safety are woven into a residential feel rather than a clinical one. The strongest case here is for residents who thrive on intimate oversight and meaningful interaction with staff who treat residents like family, especially if memory challenges or gradual post-acute recovery are part of the care picture. For families prioritizing warmth, accessible social life, and a well-kept, cheerful atmosphere, Az Serenity delivers in spades.
The documented strengths coalesce around a caregiving culture that feels genuinely personal. Reviewers repeatedly highlight caregivers who know residents by name, a clean and welcoming home, and a staff group that goes above and beyond to engage residents in everyday pleasures - meals that actually tempt appetite, puzzle and card activity, and a patio that invites calm visits. The leadership, exemplified by Rhonda and Glenn in multiple testimonials, is credited with hiring capable caregivers and maintaining a cohesive team that treats residents like they are part of a larger family. In practical terms, families looking for steady, attentive day-to-day care will find this model reassuring: predictable routines, visible oversight, and the kind of small-home warmth that frequently makes a difference for dementia patients and post-surgical recoveries alike.
But the landscape of reviews is not without red flags, and those considerations deserve careful attention before moving forward. One review raises a serious caution: ownership changes can shift emphasis toward rent collection rather than caregiving, and the reviewer described neglectful episodes that included bedsores, withdrawal of medications, and questionable transport oversight. That narrative, while singular in the posted set, signals the importance of confirming current ownership and governance structures, as well as the exact care contracts and service inclusions. In other words, the risk isn't the model itself so much as the potential for a shift in priorities if oversight weakens or financial pressures take precedence over resident welfare. Prospective families should insist on transparent terms and signed assurances about care standards and medicational accountability.
How the positives measure up against the cautions comes down to if and how well a given family can verify stability and enforce accountability. The home-like atmosphere, high caregiver engagement, and consistent staffing create a buffer against the kinds of lapses described in the negative review when governance remains aligned with care first. The benefit of a small, intimate setting is precisely the same factor that makes it possible to notice and address issues quickly, provided there is steady leadership and reliable communication with families. The favorable reviews also underscore a reliable daily rhythm, good meals, and a safe, pleasant environment - elements that can mitigate the anxiety many families feel about moving a loved one into assisted living. If ownership remains stable and contracts are crystal clear, these advantages tend to outweigh potential downsides.
That said, several residents or families with more intensive medical needs should consider alternatives. For individuals requiring robust on-site medical supervision, frequent physician oversight, or more formal memory-care programming, a larger community with defined clinical pathways or in-house nursing may offer more predictable coverage. Those who expect comprehensive medication management, strict oversight of transport, and guaranteed continuity of care through ownership changes may wish to compare other Phoenix-area options with longer track records of governance and higher levels of medical infrastructure. If a family's primary concern is long-term financial and operational stability, it may be prudent to view Az Serenity as one option among a short list, rather than a singular destination.
The path forward is practical and action-oriented. Prospective tenants should request a current, written care plan and a detailed services agreement, then verify the staff-to-resident ratio across shifts and the exact medication administration protocol. Ask for recent inspection results, licensure details, and the names of the primary caregivers assigned to the prospective resident, along with scheduled family update practices. Tour with a focus on safety features (accessible bathroom fixtures, clear pathways, fall prevention), dining quality, and the cadence of programming. Finally, obtain several family references and a candid window into ownership structure, including who holds decision-making authority and how staffing and policies would adapt if ownership changes occur again. With verified stability and a clear care plan, Az Serenity can be an excellent match for families seeking a warm, neighborly home where caregivers genuinely treat residents as cherished members of the household.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Az Serenity Assisted Living in Phoenix, AZ is a warm and inviting community offering a range of care services for seniors. Our Board and Care Home provides a comfortable and nurturing environment for residents in need of assistance with daily activities. We also offer Respite Care for short-term stays.
At Az Serenity Assisted Living, we prioritize the comfort and well-being of our residents. Our fully furnished accommodations ensure that each resident feels at home from the moment they move in. The dining room provides a communal space where residents can enjoy delicious meals prepared by our staff, while adhering to any special dietary restrictions.
We understand the importance of maintaining an active and engaged lifestyle, which is why we offer scheduled daily activities to keep residents entertained and stimulated. From various indoor activities to outdoor garden spaces, there are plenty of opportunities for socializing and enjoying the beautiful Arizona weather.
We strive to make life easier for our residents by providing essential services such as housekeeping, medication management, and coordination with healthcare providers. We also offer transportation arrangements for medical appointments as well as access to nearby amenities like cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
At Az Serenity Assisted Living, our dedicated staff is committed to providing personalized care tailored to each resident's needs. Whether it's assistance with bathing, dressing, or transfers, our team is here to ensure that every resident receives the support they require. With Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones is always convenient.
Choose Az Serenity Assisted Living for exceptional care in a compassionate environment. Experience peace of mind knowing that your loved one will receive the attention they deserve in their golden years.
Az Serenity Assisted Living is located at 4350 East Street John Road, Phoenix, AZ 85032 in Maricopa County, Arizona
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