Harmony Assisted Living

Pros

• The staff are warm and inviting, and the residents seem engaged.
• The atmosphere on campus is consistently positive and light.
• The team has long tenures, signaling stable and high-quality care.
• Nicole Carlen is a blessing and a joy to work with.
• The Garden Ridges campus is beautiful, well cared for, and offers many fun activities.
• Friday Happy Hour provides refreshments and wonderful entertainment.
• The costs are reasonable compared with other senior living options.
• The location is convenient to Fry's, CVS, and Walgreens.
• Front desk staff, activity directors, and servers are great.
• The Ridges at Peoria is a warm, home-like community where residents thrive.
• George, Julie, and the Ridges team consistently deliver first-class service and professionalism.
• The staff show compassion and go above and beyond to meet residents' needs.

Cons

• One reviewer states that employees sleep on duty and don't care about residents, calling the place horrible.
• They claim management fired the reviewer for reporting concerns.
• They report pests, including bugs, rats, and cockroaches crawling on residents.
• They allege rent has been raised repeatedly to extreme levels, making it unaffordable for seniors.
• They accuse maintenance of failing to fix front door locks and overlooking safety issues, creating a safety hazard.
• They note a $35 well-check fee for residents in independent living.
• They advise others not to recommend the place.

Review

The collection of experiences shared about The Ridges at Peoria and Garden Ridges paints a picture of a community that many residents and their families come to regard as more than just a place to live - it's described as a welcoming home where care, comfort, and connection are quietly woven into daily life. Across multiple reviews, the atmosphere is consistently described as warm, inviting, and positive. Visitors note that the staff seems approachable and steady, the residents appear engaged, and the overall vibe is light and hopeful. There is a strong sense that longevity matters here: many reviewers highlight the long-tenured leadership and team members, which in turn fosters trust and a feeling of stability for families who are seeking ongoing and compassionate support for loved ones.

At The Ridges at Peoria, the sentiment about the caregiving team is particularly strong. Reviewers repeatedly emphasize that the staff is not only knowledgeable but genuinely dedicated to the well-being of residents. A recurring theme is the compassion and respect shown toward each person, creating an environment that feels like a family rather than a clinical setting. The experience is described as more than routine care; it's about real, authentic concern for daily comfort and meaningful engagement. The staff's consistency is highlighted as a differentiator - familiar faces and a continuity of care contribute to a sense of security and belonging. Notably, Nicole Carlen is singled out as a standout collaborator for projects and events, described as a blessing and a joy to work with, which reinforces the impression of a team that values partnership and positive evenings for residents and families alike.

Garden Ridges presents a similarly favorable picture from residents who have made the move there. One reviewer notes that after nearly four months, the community feels welcoming, with a beautiful campus and well-kept surroundings. The social calendar appears robust, featuring frequent activities and a weekly Happy Hour on Friday afternoons at 2:00, complemented by varied refreshments and live entertainment. The cost structure is described as reasonable compared with other options in the area, and the facility's location is praised for its convenience to shopping centers such as Fry's, CVS, and Walgreens. The staff across roles - from front desk receptionists to activity directors and servers - are described as great, and the residents themselves are noted to be friendly, contributing to a supportive and pleasant daily experience. The reviewer even expresses gratitude to be living there, framing Garden Ridges as a place where daily life feels blessed and well-supported.

Beyond individual staff highlights, several reviews underscore the sense that The Ridges at Peoria is more than a facility - it is a place where residents can thrive in a thoughtfully designed community. One reviewer depicts the atmosphere as a "cruise ship" for its meals, activities, and entertainment, with three beautifully decorated buildings that balance comfort and stimulation. The dining and social spaces, such as the living room and dimmed but active dining room, function as hubs where residents socialize and form meaningful connections. Families describe the care team as attentive to both medical and daily living needs, with staff readily coordinating transportation to doctors and helping residents maintain a level of independence while receiving support as needed. For families facing the challenges that come with aging loved ones, these accounts convey reassurance that help is available when it's needed and that residents are not watching life pass by but actively engaging with it.

Alongside the positive experiences, there are voices that urge careful consideration and due diligence. One reviewer recounts a strongly negative experience, citing staff failures and safety concerns such as late or missing maintenance on essential doors, pest issues, and a broader pattern of what they perceived as neglect or mismanagement. This account describes eviction fears, rent increases, and fees that add financial strain, including a $35 well-check charge for residents in independent living. The reviewer also claims punitive actions toward residents who raise concerns and accuses maintenance of being slow to address basic safety issues like door locks. These highlighted issues emphasize that, for some families, experiences can differ dramatically from the more commonly shared positive stories and demonstrate why it's essential to visit, ask pointed questions about safety, staffing levels, maintenance responsiveness, and financial terms before making a decision.

In addition to these mixed experiences, individual anecdotes reveal both the highs and the lows of living in the community. Positive reflections speak to the day-to-day joy found in friendly neighbors, easy access to services, and the security of a well-run campus with a welcoming administrative team. Some reviewers recount meaningful spiritual or communal moments - participation in religious services and holiday gatherings - that reinforce a sense of belonging and purpose. Others celebrate the sense of being understood and supported by leaders who stay with the community long term, offering continuity that many families value deeply when navigating the complexities of elder care.

Overall, the stories shared about The Ridges at Peoria and Garden Ridges reveal a landscape of strong, compassionate care, a vibrant social life, and a commitment to resident well-being that resonates with many families. The standout aspects frequently mentioned include long-tenured staff and leadership, a home-like atmosphere that treats residents with dignity and respect, engaging activities and accessible amenities, and a convenient location with nearby services. Yet the experiences are not uniformly positive for every individual. Some reviewers raise serious concerns about maintenance, safety, and financial practices, underscoring the importance of thorough due diligence - touring the campuses, meeting with direct caregivers, and carefully reviewing contracts and fee structures. For anyone exploring senior living options in this area, The Ridges at Peoria and Garden Ridges present a compelling combination of warmth, community, and quality care, tempered by the need to verify and align expectations with personal needs and budgets.

This part of Peoria, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several dining options such as Peoria Artisan Brewery, Harumi Sushi & Sake, and Arrowhead Grill, residents can enjoy a variety of cuisines close to home. Additionally, there are multiple pharmacies including CVS Pharmacy and Walgreens nearby for easy access to medications and healthcare needs. For medical care, there are reputable physicians like Pleasant Pediatrics and Sonoran Vein and Endovascular within a short distance. The area also features beautiful parks like Fletcher Heights Park and Rio Vista Community Park for outdoor recreational activities. Nearby cafes such as Black Rock Coffee Bar and Starbucks provide cozy spots for socializing or relaxing with a cup of coffee. Places of worship like The Church At Arrowhead cater to spiritual needs, while hospitals like HonorHealth Health Center ensure quality healthcare services are easily accessible. Furthermore, entertainment options like AMC Arrowhead 14 theater offer opportunities for leisure activities. Overall, this neighborhood in Peoria offers a well-rounded living environment with plenty of amenities to support an active and comfortable lifestyle for seniors.

Restaurants

• Peoria Artisan Brewery (0.5 miles)
• Ventana Lakes Yacht Club (1.7 miles)
• Harumi Sushi & Sake (2.2 miles)
• McDonald's (2.2 miles)
• Arrowhead Grill (2.5 miles)
• Lakeside Bar And Grill (2.5 miles)
• Chili's Grill & Bar (2.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• Albertsons Pharmacy (2.7 miles)
• Walgreens (3.7 miles)

Physicians

• Pleasant Pediatrics (0.8 miles)
• Sonoran Vein and Endovascular (1.7 miles)
• Arrowhead Dermatology PC (2.5 miles)
• Valley of the Sun Pediatrics (2.6 miles)
• Pleasant Pediatrics (2.7 miles)
• Aspire Pedi. Therapy (3.1 miles)
• Associated Retina Consultants (3.7 miles)

Parks

• Fletcher Heights Park (2 miles)
• Rio Vista Community Park (4.7 miles)
• Thunderbird Park (4.9 miles)
• Indoor Playgrounds International (4.9 miles)
• Foothills Park (5.1 miles)

Cafes

• Black Rock Coffee Bar (2.2 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.5 miles)
• Starbucks (3.4 miles)
• The Well Coffee Company (3.6 miles)
• Dutch Bros Coffee (4.9 miles)
• Starbucks (4.9 miles)

Places of Worship

• The Church At Arrowhead (2.7 miles)
• Copper Hills Church (3.7 miles)
• Christ's Church of the Valley (4.1 miles)
• CCV Childrens Building (4.1 miles)
• St Thomas More Parish (4.4 miles)
• Phoenix Arizona Temple (5.7 miles)

Hospitals

• HonorHealth Health Center (2.7 miles)

Theaters

• AMC Arrowhead 14 (3.4 miles)
• Arrowhead Fountains 18 (3.6 miles)