2429 North Grand Avenue, Nogales, AZ 85621
For more information about senior living options: (844) 490-3973
The staff were very nice and friendly. They unloaded the driver in about 30 minutes. The staff cleared the driver and provided the paperwork in about 30 minutes. A friendly staff member received the load and unloaded it quickly (about 20 minutes) despite multiple trucks present. The service was very good. The facility was great. There is plenty of room to stay overnight.
There was no space in the warehouse to accept cargo. The process is very slow and unloading can take hours. Overnight parking is not available. Unloading can take up to three hours for third-party unloaders. The facility is not veteran-friendly. Paperwork is mishandled or miscommunicated, causing delays. Reception is unhelpful; customers are ignored. The loading/unloading can be slow because pallets are counted in front of the truck, causing delays. The place is terrible and very confusing, with language barriers and poor communication.Across a wide range of drivers' experiences, this Nogales-area warehouse draws a split picture: some leave with fast, friendly service and smooth check-ins, while many others are left counting hours of idle time, miscommunications, and frustrating delays. The place sits in a border-adjacent context, and reviewers frequently mention parking, border access, and the unusual rhythms of unloading as central to their visits. For some, it's a place where a well-organized team can move a load in half an hour; for others, it's a bottleneck where hours disappear without clear explanations.
Several drivers describe days when the appointment sequence worked like clockwork. One driver recalls checking in early, at 8 am, with an appointment at 10 am, and reports that the facility opened at 9 am, cleared them quickly, and handed over paperwork within about 30 minutes. They described the staff as "very nice and friendly" and wrote that they would rate the experience highly if every visit went that smoothly. In another brief encounter, a driver who arrived for a 10 am appointment was unloaded in about 20 minutes, even with other trucks present, highlighting that when the operation runs efficiently, things can move very quickly and pleasantly.
However, many reviews recount lengthy, frustrating waits that stretch into several hours. A common thread is that the facility can be unforgiving about timing and prioritization: "Not fcfs," with trucks waiting for a specific opener or loader, while others are allowed to move ahead. Some drivers waited in front of the facility all day, only to be told that there was "no room" or that the unload would happen only after a particular truck from Mexico arrived. Others describe being kept waiting while other trucks that arrived later were processed first, leading to a sense of unfairness and confusion about how the queue is managed. The sentiment that "the day got wasted" is a recurring refrain for owner-operators who depend on keeping a tight schedule.
Communication and paperwork issues add another layer of difficulty. A number of reviews mention miscommunications around required documents, with claims that "they don't have my papers" or that staff insisted the driver had never provided them, only to retrieve the paperwork later and unload right away. Drivers are often told to sign in at a driver kiosk, but the signage and process don't always appear to be straightforward, and occasional reports describe being ignored at the reception desk, with the bell-ringing try-and-come-back routine that never feels timely or respectful. These moments of miscommunication can turn a routine unload into a protracted ordeal, eroding trust and confidence in the facility's organization.
The human element at the gate and in the yard also shapes experiences. Some reviews flag a gate-entry process that can feel disjointed, with references to "their own people and truck-trailers" handling unloads and a sense that third-party unloaders face longer waits. Others warn that the staff can seem indifferent or slow to respond, including a perception that veteran drivers are not treated particularly well. There are also notes about access and security that paint a mixed picture: one claim suggests drivers could "break into place" by entering through a side gate, a troubling image that underscores concerns about safety and orderly yard management.
Cultural dynamics and language nuances appear in several reviews, with some observers noting a language barrier and others commenting on how workers interact with drivers. One review bluntly describes a bilingual environment where "all workers Mexicans" allegedly prioritize Mexican drivers, coupled with harsh critiques of communication and work ethic. While this reflects a single viewpoint, it illustrates how cultural and language differences can color the perception of service quality and fairness on the floor. In contrast, other writers acknowledge friendliness and helpfulness among staff, suggesting that experiences can vary dramatically from visit to visit.
Practicalities outside the dock door are part of the overall impression. Several drivers mention practical realities like packing a lunch due to a lack of nearby restaurants, and the logistical note that the facility sits in a location where overnight parking is discussed in conflicting terms: some report "plenty of room to stay overnight," while others say there is "no overnight parking." A handful of comments even reference the facility being under construction at times, with mentions of a back side being worked on, hinting that physical renovations or layout changes could influence the flow and efficiency of unloading and receiving.
In sum, the experience at this Nogales-area warehouse reads as a mixed bag. On good days, drivers are greeted warmly, check-in is swift, paperwork is clean, and unloading occurs within minutes of the appointment window. On challenging days, the same site becomes a bottleneck: long waits, shifting priorities, paperwork disputes, and inconsistent communication that can cost drivers time and money. The divergent narratives suggest that success there hinges on timing, the specific staff on duty, and how the yard is managed on a given day. If you're planning a visit, it may be wise to prepare for the full spectrum of possibilities - confirm documents in order, anticipate possible delays, and allow a flexible schedule to accommodate the unpredictable rhythms that reviewers describe.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Martinez Home Care in Nogales, AZ is a warm and welcoming assisted living community that provides top-quality care in a comfortable and homelike environment. Our board and care home is fully furnished, offering residents a cozy space to call their own.
Our amenities are designed to enhance the daily lives of our residents. Our dining room provides delicious meals prepared by our talented chefs, accommodating special dietary restrictions as needed. Housekeeping services ensure that our community remains clean and tidy at all times. The outdoor space and garden allow residents to enjoy fresh air and the beauty of nature.
We understand the importance of staying connected, which is why we offer telephone services as well as Wi-Fi/high-speed internet access throughout our community. Residents can easily stay in touch with loved ones or browse the internet at their convenience.
At Martinez Home Care, we provide comprehensive care services tailored to the individual needs of each resident. Our dedicated staff assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the medical attention they require. For those with diabetes, we offer specialized diet plans to maintain optimum health.
Nutrition plays a vital role in overall well-being, which is why we prioritize meal preparation and service for our residents. Our skilled chefs create delicious meals using fresh ingredients while adhering to dietary restrictions.
Medication management is another key aspect of our care services, ensuring that residents receive their medications on time and in the correct dosage. Additionally, we accommodate any specific special dietary restrictions to support our residents' health goals.
Transportation arrangement for medical appointments is provided by our compassionate team, allowing residents easy access to necessary healthcare services when needed.
Residents at Martinez Home Care have the opportunity to participate in scheduled daily activities that cater to various interests and abilities. These activities promote engagement, socialization, and overall well-being.
Located in Nogales, AZ, we are fortunate to have various amenities and services nearby. With cafes, pharmacies, physicians, restaurants, places of worship, and hospitals in close proximity, residents have easy access to essential resources.
At Martinez Home Care, we pride ourselves on providing exceptional care and creating a nurturing environment for our residents. We invite you to visit us and experience our community firsthand.
Martinez Home Care is located at 2429 North Grand Avenue, Nogales, AZ 85621 in Santa Cruz County, Arizona
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