Monte Manor Assisted Living

Pros

• The facility was clean.
• The caregivers are generally friendly.

Cons

• The facility does not provide adequate care for residents and often allows them to remain in bed without interaction.
• Caregivers tend to yell at residents instead of handling their needs with compassion.
• There is a lack of proper supervision, as evidenced by an incident where a resident fell, but caregivers denied it despite visible injuries.
• Food options are limited, mostly consisting of frozen meals or soup, indicating poor dietary quality.
• The medication cabinet was previously unsecured, leading to missing medications and potential safety issues.
• There is no nurse on duty, which raises concerns about the level of medical expertise available for residents.
• The facility has received more citations from the state health department than average, suggesting ongoing compliance issues.

Review

The reviews in question paint a concerning picture of a care facility that appears to struggle with providing adequate support for its residents. One reviewer expresses their deep dissatisfaction with the level of care received by their loved one, who had experienced a stroke and was left in a vulnerable state. The overall sentiment is one of disappointment, particularly regarding the staff's responsiveness and the environment within the facility.

The reviewer's experience highlights alarming instances of negligence, particularly relating to falls and injuries. They recounted an incident where their loved one fell and sustained a mark on his head. When they approached staff for clarification about the fall, caregivers denied any such event occurring—despite clear evidence to the contrary. This leads to concerns about how closely the staff monitors residents, especially those who are more mobile yet potentially at risk because of their conditions. There seems to be a lack of proactive engagement with patients; rather than encouraging mobility or activity, staff reportedly allowed individuals simply to lie in bed without adequate stimulation or attention.

Moreover, the staffing issues emerge as another significant concern linked to inadequate care. Reviewers noted that caregivers seemed overwhelmed; they appeared frustrated when mobility-challenged residents moved around too much, disrupting caregiver naps throughout the night. The absence of an awake night shift raises questions about how nighttime emergencies or needs are managed—particularly troubling for residents dealing with conditions like urinary incontinence. Such circumstances can significantly disrupt not only individual well-being but also overall comfort and dignity.

The review touches upon other important aspects like food quality and safety measures within the facility. Meals were described as typically frozen or soup-based, lacking variety and nutritional value necessary for elderly residents requiring specialized diets. Additionally, there were serious lapses in medication safety practices evidenced by unlocked medication cabinets—a situation that worsened when medications went missing without explanation. This gap in protocols raises alarm bells regarding both resident health management and accountability measures in place at this establishment.

Communication—or rather the lack thereof—also emerges as a critical issue in these experiences shared by family members of residents. In several instances documented by reviewers, caregivers would contact family members asking what should be done when their loved ones exhibited changes in behavior or distressing symptoms without consulting medical professionals first. This hints at deficiencies not only within caregiver training but also reflects poorly on administrative oversight regarding qualified medical personnel available on-site.

Despite some positive notes—like cleanliness being acknowledged—the overarching narrative underscores significant flaws within this particular care facility’s operational structure. With multiple citations from health authorities indicating ongoing challenges complying with standards, potential future residents may need to think critically before choosing this location for themselves or their loved ones. Overall, such heartfelt accounts underscore essential considerations when selecting long-term care facilities: adequate staffing levels, vigilant monitoring of resident health conditions, effective communication patterns among caregivers and families—and ultimately fostering an environment where residents feel safe and respected at every stage of their healthcare journey.

This part of Mesa, Arizona offers convenient access to various amenities and services that may appeal to seniors looking for a well-rounded community. With multiple pharmacies in close proximity, medical care is readily accessible. There are also a variety of dining options nearby, ranging from fast food to authentic Italian cuisine. Places of worship cater to diverse religious backgrounds, while parks provide opportunities for outdoor recreation and relaxation. Numerous cafes offer cozy spots for socializing or enjoying a cup of coffee. For entertainment, theaters are easily accessible for movie buffs. Additionally, transportation options are available for those who may not drive or prefer public transit. Overall, this area provides a mix of essential services and recreational opportunities that could make it a desirable location for senior living.

Pharmacies

• Walgreens (1.2 miles)
• Fry's Pharmacy (1.3 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (1.2 miles)
• RigaTony's Authentic Italian (2.4 miles)
• In-N-Out Burger (2.5 miles)
• Hibachi Grill Super Buffet (2.7 miles)
• Someburros (2.8 miles)
• Culver's (2.8 miles)
• Green Corner Restaurant (2.9 miles)

Places of Worship

• Kingdom Hall (1.6 miles)
• Temple Emanuel (2.1 miles)
• Islamic Community Center of Tempe (4.7 miles)

Theaters

• Alamo Drafthouse Tempe (1.9 miles)
• Arizona Mills 18 w/ IMAX (4.4 miles)
• Harkins Tempe Marketplace 16 (4.6 miles)
• Chandler Fashion 20 (4.8 miles)

Parks

• Daumler Park (2.2 miles)
• Selleh Park (2.5 miles)
• Desert Breeze Park (4.1 miles)

Cafes

• Starbucks (2.2 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (3.5 miles)
• Infusion Coffee & Tea (3.9 miles)
• Starbucks (3.9 miles)
• Starbucks (3.9 miles)
• Dutch Bros Coffee (3.9 miles)

Physicians

• HonorHealth Medical Group - South Tempe - Primary Care (2.7 miles)
• 20/20 Image Eye Centers (3 miles)
• Oasis Behavioral Health Hospital (3.2 miles)
• Centre For Contemporary Dental Concepts (3.7 miles)
• Arizona State Urological Institute (4.6 miles)
• Chandler Eyecare (4.6 miles)
• East Valley Family Physicians (4.6 miles)

Transportation

• METRO University Dr /Rural (4.2 miles)