Blue Sky Manor, Inc

Pros

• The owner and staff at Blue Sky Manor are described as truly caring people who go out of their way to ensure resident comfort.
• The owner took the initiative to visit the hospital to discuss care options, demonstrating a commitment to personalized service.
• Staff members warmly welcome residents back after hospital stays, creating a supportive environment.
• The owner and manager have been friendly and accommodating, especially during challenging times like the beginning of COVID-19.
• There is acknowledgment of efforts made by the owner and manager to maintain cleanliness and address concerns raised by family members.

Cons

• The aides and caregivers were unable to assist the patient effectively and often complained about their challenges.
• Medications were mismanaged, leading to concerns about the patient's care.
• The staff, aside from the owner and manager, were not friendly or accommodating towards the patient and their family.
• Meals provided to patients were substandard, with corn dogs being served multiple times a week.
• There was inadequate support for initiating physical therapy for the patient.
• The cleanliness of the facility was lacking, with water not being changed throughout the day despite efforts from management.

Review

When considering assisted living facilities for loved ones, it is crucial to evaluate not only the physical environment but also the level of care and attention provided by staff. Blue Sky Manor has been highlighted in two contrasting reviews that shed light on both the positive aspects of care as well as areas needing improvement. While one experience reflects exceptional support and compassion, the other raises several concerns about staffing and service.

The first reviewer shares a heartfelt account of their mother's stay at Blue Sky Manor beginning in November 2023. The overall impression is overwhelmingly positive, emphasizing the excellent care she received during her time there. This reviewer commends the owner and staff for being genuinely caring individuals who go above and beyond to ensure comfort for residents. Notably, the owner made a personal visit to the hospital where the reviewer’s mother was initially receiving care, demonstrating a commitment to understanding her needs ahead of her discharge to Blue Sky Manor. The ongoing support since then has remained consistent—every time the mother has had to return from hospital visits, arrangements for transportation have been readily facilitated by both the owner and welcoming staff members.

Conversely, another reviewer had a mixed experience with a relative's stay at a different house within Blue Sky Manor. The review reflects on early pandemic challenges that complicated communication and care levels within facilities like Blue Sky Manor. While they acknowledged that the owner and manager were friendly and accommodating during this trying time, significant concerns emerged regarding staff interactions with residents. A lack of warmth from aides and caregivers contrasted starkly with management's approachability, suggesting gaps in training or morale among support staff.

Furthermore, this second review points out systemic issues related to hygiene practices within the facility, noting that while attempts were made to keep floors clean, basic sanitation protocols such as regularly changing water went overlooked throughout each day. This oversight is particularly concerning given that aides used patients’ bathrooms without adequate sanitation measures in place afterward—a critical aspect of maintaining health standards in assisted living settings.

The reviewer also voiced particular frustrations regarding patient mobility assistance; aides reportedly struggled to help their relative into an upright position effectively using equipment like Hoyer lifts that were deemed too small for use. When essential medications were mismanaged during this period, it amplified already stressful circumstances for family members trying to ensure proper care from afar. In instances where food quality fell short—specifically highlighting corn dogs being served repetitively—the family took matters into their own hands by preparing meals themselves.

Despite these critiques, there remains an openness from this reviewer about potentially using Blue Sky Manor again if certain conditions change—particularly if there’s assurance regarding caregiver competency before making a decision. Their willingness to communicate concerns with management highlights an intrinsic hope for improvement alongside recognition of some positive attributes held by site leadership amidst broader operational challenges.

In summary, while individual experiences at Blue Sky Manor may differ widely based on specific houses or situations encountered therein, common themes emerge from these reviews: dedication among majority leadership roles juxtaposed against significant challenges faced by caregivers interacting directly with patients daily. This duality provides valuable insight into what potential residents' families might expect should they consider placement options at this facility moving forward.

Located in Mesa, Arizona, this neighborhood offers a variety of amenities for seniors looking to settle down. With a range of dining options from Mexican cuisine to fast-food chains, there is something for everyone's taste buds. Nearby pharmacies such as Walgreens and CVS provide convenient access to medication and healthcare needs. For leisurely activities, several parks are just a short drive away, allowing residents to enjoy the outdoors. The area also boasts theaters like Harkins Tempe Marketplace 16 for entertainment options. Places of worship offer spiritual fulfillment with a diverse range of religious centers available. Additionally, cafes like Infusion Coffee & Tea and Starbucks provide relaxing environments to socialize and unwind. Transportation options are easily accessible through the METRO University Dr /Rural station, making it convenient for seniors to get around. Healthcare needs are met with physicians' offices and hospitals nearby, ensuring quality medical care within reach. Overall, this part of Mesa provides a well-rounded community for seniors seeking a comfortable and convenient living environment.

Restaurants

• Restaurant Huauchinangos Mexican Food (0.2 miles)
• McDonald's (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Green Corner Restaurant (2.2 miles)
• Hibachi Grill Super Buffet (2.2 miles)
• Twin Peaks Tempe (2.3 miles)
• Bar Louie - Tempe Marketplace (2.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Walmart Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Daumler Park (2.2 miles)
• Selleh Park (2.7 miles)
• Tempe Beach Park (4.6 miles)

Theaters

• Harkins Tempe Marketplace 16 (2.3 miles)
• AMC Mesa Grand 14 (4.4 miles)
• Alamo Drafthouse Tempe (4.6 miles)

Places of Worship

• Mesa Arizona Temple (2.6 miles)
• Salt River Assembly of God (3.7 miles)
• Kingdom Hall (3.9 miles)
• Islamic Community Center of Tempe (4.2 miles)
• Temple Emanuel (5.3 miles)

Cafes

• Infusion Coffee & Tea (3.1 miles)
• Dutch Bros Coffee (3.7 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)
• Bikini Beans Espresso (3.9 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.5 miles)

Transportation

• METRO University Dr /Rural (3.7 miles)

Physicians

• Riviera Opticare (4.4 miles)
• 20/20 Image Eye Centers (4.7 miles)
• Azam Medical Clinic (5 miles)
• Scottsdale Cardiovascular Center (5.3 miles)
• Southwest Endoscopy & Srgcntr (5.6 miles)
• Momdoc-Women for Women (5.7 miles)
• Oasis Behavioral Health Hospital (5.9 miles)

Hospitals

• Greenbaum Surgery Center (5.7 miles)