Allegiant Healthcare Of Mesa

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  • Interior

    A well-lit corridor with wall decorations and doors along the sides.

  • Decor

    A cozy kitchen interior with tables and chairs, decorated with flowers and warm lighting.

  • Living Room

    A cozy living room with a sofa, armchair, and wooden furniture.

  • Building

    Entrance sign for Symphony of Mesa with surrounding greenery.

  • Kitchen

    A kitchen with wooden cabinets and under-cabinet lighting.

  • Waiting Area

    A neatly organized reception desk with decorative stone wall and soft lighting.

  • Healthcare

    A nurse attends to a patient using an oxygen mask in a hospital setting.

Allegiant Healthcare Of Mesa

3130 East Broadway Road, Mesa, AZ 85204

For more information about senior living options: (844) 490-3973

4 from 100 reviews
5 stars
64
4 stars
12
3 stars
3
2 stars
2
1 stars
19

Assisted Living Skilled Nursing Facility

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    Overall Review of Allegiant Healthcare Of Mesa

    Pros

    • pro Allegiant of Mesa was described as welcoming, with a beautiful building and an attentive DON.
    • pro The facility is described as a really nice place with friendly nurses.
    • pro The staff were praised as courteous and helpful, and the facility is reported as clean.
    • pro The care team is described as wonderful, showing great care and concern for patients' needs.
    • pro The front desk area, DON, and administrator are noted as welcoming and informative.
    • pro The facility is praised for having the absolute best respiratory therapist in the state.
    • pro Reviewers consistently describe the staff as wonderful and caring.
    • pro Rehab teams and case managers are cited as providing excellent care and attention to needs.

    Cons

    • pro They missed 16 doses of his IV antibiotic over six weeks.
    • pro He developed pressure sores, including a large one on his foot, due to inadequate care.
    • pro There was a HIPAA violation that was dismissed as a concern.
    • pro The facility was filthy, with equipment left in the corridors.
    • pro The curtains had mold and the bathroom sink didn't drain.
    • pro He was given only three showers in six weeks.
    • pro Transportation was poorly coordinated, causing missed dialysis and long waits.
    • pro A nurse was described as unprofessional, yelling and lying to family.
    • pro Leadership was lacking, described as having a "bandaid mentality," and the facility should be shut down.

    Review

    The reviews about Allegiant Healthcare of Mesa present a wildly mixed picture, with a substantial portion of messages detailing alarming concerns alongside pockets of praise. On the negative end, several families describe experiences they deem life-threatening or deeply harmful. One account recounts a brother-in-law who was in the facility for six weeks and experienced missed doses of a powerful antibiotic prescribed through IV - claims that total 16 missed doses in that period. The same family argues that the patient, who was quadriplegic, did not receive appropriate therapy to help tolerate sitting in a power chair, and they accuse staff of silence and miscommunication about care meetings, ultimately leaving the patient with a deteriorating condition and a severe pressure sore. There are also bold accusations of a HIPAA violation, a claim that was treated as a non-issue by the facility's staff during a care meeting, and a persistent thread of dissatisfaction regarding basic care elements like showers, cleanliness, and privacy.

    A number of reviewers emphasize a perception that care decisions were driven by billing codes or administrative convenience rather than patient needs. They describe therapists being discouraged from pursuing goals that are meaningful for the patient, suggesting that the stated goal of care was limited to what's easily billable rather than what would most improve the patient's quality of life. One reviewer explicitly notes that certain physical therapy codes could support more active therapy and measurable progress, while staff allegedly dismissed those possibilities with the response that the patient might not walk again - implying a bias against pursuing range-of-motion and other rehabilitative goals. These concerns about treatment planning and advocacy for patients sit alongside reports of delays in care, such as the lack of timely "start-to-end" therapy documentation, and the perception that residents' needs were minimized when it came to therapy frequency and scope.

    Communication and staff responsiveness recur as central themes in the negative portrayals. Several families describe meetings being delayed or never scheduled, with vague explanations or miscommunication about who bore responsibility for arranging them. There are mentions of staff ignoring calls, mismanaging updates, and not involving families in important decisions. Complaints about staff behavior surface as well, including a nurse described as unprofessional and disrespectful for allegedly yelling and lying to family members. The atmosphere in some rooms is portrayed as chaotic or poorly supervised, with examples ranging from mold on room curtains and a sink that wouldn't drain to a general sense that patients were not being checked on routinely, leading to what one reviewer calls a "terrible" overall care experience.

    Transportation and discharge coordination emerge as another problematic area for some residents and families. A particularly distressing narrative recounts delayed or missing transportation for dialysis after hospital discharge, leaving a patient stranded and relying on emergency ambulance services. The repeated assurances from staff that such issues would not recur clash with subsequent incidents weeks later, contributing to a lingering sense of unreliability and frustration around the facility's capacity to coordinate essential services and maintain continuity of care.

    Amid the criticisms, there are reviews that acknowledge positive aspects of Allegiant Healthcare of Mesa. A portion of reviewers describe friendly, courteous, and patient-centered staff, with some praising specific teams or individuals. One reviewer notes a facility with a nice building, clean surroundings, and good food, while another highlights an excellent respiratory therapist and a generally capable care team. There are accounts of smooth transitions in memory care or hospice scenarios, and some families report that certain CNAs, therapists, and nurses go above and beyond to support their loved ones. A few patients themselves express satisfaction with the care environment, the dedication of the staff, and the progress they experience in rehabilitation when they do engage with therapy consistently.

    Another recurring thread is the variation in experiences across different wings, units, or shifts, as well as across different administrators. Some reviews explicitly mention that the place is under new management, with hope that changes would improve care, while others suggest that the new leadership still carries a poor reputation in the broader community. Yet other voices point to a stable workforce of caring professionals and claim that, at least for some residents, the staff's kindness and attentiveness shine through despite systemic challenges. The spectrum of comment makes it clear that individual experiences depend heavily on who is providing care, when they are cared for, and how well the care team communicates with families.

    Taken together, the collection paints a facility with significant inconsistency in care quality. For some residents and families, Allegiant Healthcare of Mesa represents a decent, even commendable option - especially when therapy teams, nursing staff, and administration are aligned in prioritizing patient goals and clear communication. For others, the facility is a source of fear and frustration, with reports of missed medications, inadequate therapy, safety hazards, poor housekeeping, and poorly coordinated transportation and discharge planning. The breadth of opinions underscores the importance of thorough, up-front due diligence for anyone considering Allegiant in Mesa: speak with current residents and families, ask detailed questions about therapy goals and progress, review recent survey and inspection results, and assess whether the care plan and communication style match the needs and expectations of your loved one.

    Features

    Housing

    • 204 resident community capacity 204 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (14 miles away) Phoenix Sky Harbor International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Allegiant Healthcare Of Mesa in Mesa, AZ is a skilled nursing facility that offers a range of amenities and care services to meet the needs of residents. The community features a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access local attractions and events.

    For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Housekeeping services are provided to ensure a clean and comfortable living environment.

    Residents can stay active in the fitness room or outdoor space, and there is also a gaming room for recreational activities. A small library is available for reading enthusiasts, and a wellness center offers various health programs and services.

    Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Special dietary restrictions are accommodated, including diabetes diets, and medication management is offered.

    Residents can enjoy a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.

    Allegiant Healthcare Of Mesa provides a comprehensive assisted living community that strives to meet the individual needs of each resident while offering an array of amenities and services that promote comfort and independence.

    Nearby Places of Interest

    Restaurants

    • Whataburger (0.5 miles)
    • Uncle Bear's Grill & Tap Greenfield (1.8 miles)
    • Capriotti's Sandwich Shop (2.1 miles)
    • Raising Cane's Chicken Fingers (2.3 miles)
    • Culver's (2.4 miles)
    • McDonald's (3 miles)
    • Chick-Fil-A (3.1 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.7 miles)
    • Walgreens (3 miles)
    • Bashas' Pharmacy (3.1 miles)

    Physicians

    • Glick Ronald M Do (1.4 miles)
    • Riviera Opticare (1.8 miles)
    • Gilbert Primary Care (2 miles)
    • Cornerstone Family Medicine (2.1 miles)
    • Simonmed Imaging (2.1 miles)
    • Arizona Asthma & Allergy Institute (2.3 miles)
    • Southwest Endoscopy & Srgcntr (2.5 miles)

    Parks

    • Greenfield Park (1.5 miles)
    • Riparian Preserve at Water Ranch (3.5 miles)
    • Finley Farms Park (4.7 miles)

    Cafes

    • Dutch Bros Coffee (1.8 miles)
    • Panera Bread (1.9 miles)
    • Starbucks (2.3 miles)
    • Panera Bread (3 miles)
    • Starbucks (3.1 miles)
    • Over Easy (4.2 miles)
    • The Human Bean (4.6 miles)

    Theaters

    • AMC Mesa Grand 14 (3 miles)
    • Superstition Springs 25 (5 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3 miles)
    • Mesa Arizona Temple (3.3 miles)
    • First United Methodist Church of Gilbert (5.1 miles)
    • Church of Jesus Christ of Latter Day Saints (6.1 miles)

    Transportation

    • Falcon Field Airport (MSC) (3.9 miles)

    Frequently Asked Questions

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