4219 West Villa Maria Drive, Glendale, AZ 85308
For more information about senior living options: (844) 490-3973
The facility treats residents with dignity and love. The staff are nice and well-mannered, delivering care professionally. Jen has over 10 years of caregiving experience and is a state-certified instructor for caregiving, First Aid, and CPR. Jen and the caregiving staff ensure residents receive the best care and are comfortable. The facility is immaculate, organized, and newly furnished. The home is beautiful, well designed, and very clean. The caregiving team goes above and beyond to provide professional care.
The reviewer notes that the grandmother died seven days after moving in, which casts a negative light on the home. They state there has been no response from the home owner after paying a large upfront deposit. They claim the facility is money hungry and won't return the refundable deposit or pro-rated rent. They indicate they may have to go to small claims court to recover those funds. They advise others to skip this Assisted Living home.Avalon Care in Glendale, AZ is best suited for families seeking a warm, home-like assisted living where care feels personal, dignified, and consistently attentive. The setting reads as a well-kept residence designed to feel less institutional and more like a family-driven home. Staff are described as friendly and well-mannered, and leadership brings real caregiving experience. The owner-manager, Jen, is noted as a state-certified caregiver trainer, CPR and first-aid instructor, which translates into a caregiving culture that emphasizes safety, skill, and professional standards. For seniors who thrive on intimate staff-resident relationships and a setting that prioritizes comfort and dignity over clinical polish, Avalon Care offers a compelling fit.
Those who may want to consider alternatives are primarily families prioritizing ironclad financial clarity and flawless administrative responsiveness. One review highlights a substantial upfront payment and a refundable deposit, followed by a prolonged silence from the owner after a loved one's death, culminating in a small-claims process. That experience suggests a risk of opaque financial terms and slow or incomplete communication when families most need timely, respectful resolution. If clear, written policies around deposits, refunds, and timely correspondence are non-negotiable, it's wise to compare other options that foreground contract transparency and prompt, documented processes.
On the upside, Avalon Care earns strong points for environment and caregiving attitude. The home's cleanliness and thoughtful design contribute to a reassuring sense of stability and safety. Caregivers are described as wonderful and genuinely caring, with staff going above and beyond to ensure residents are comfortable and treated with dignity. The owner's extensive caregiving background provides additional confidence that daily routines, safety checks, and activity planning are anchored in professional competence. For families seeking a facility where compassion is visible in everyday care and where residents repeatedly feel respected, these are powerful assurances.
The primary drawback centers on the financial and administrative experience, as illustrated by the negative report. The incident describes a sizable upfront charge and a refundable portion that was never returned after a resident passed away, despite months of unreturned communication and legal inquiries. The lack of timely, transparent handling of refunds and the owner's unresponsiveness create a substantial trust concern that can overshadow otherwise positive impressions of care quality. While it may be an isolated incident, it's a tangible reminder that financial terms and accountability must be crystal-clear before committing to residency.
Balancing strengths against the caveats yields practical guidance. The proven strengths - dignified, compassionate care; a clean, well-run home; and leadership with real caregiving expertise - make Avalon Care a compelling option for families who place a premium on relationship-driven care and a home-like atmosphere. To offset the financial risk, prospective residents should insist on a detailed written contract that clearly states deposit amounts, timelines for refunds, conditions that trigger refunds, and how disputes are resolved. It is prudent to request direct contact information for the operator and to verify references focusing specifically on contractual and financial interactions, in addition to care quality.
In the end, Avalon Care represents a strong choice for families seeking a warm, attentive, and well-maintained home where care is delivered with genuine humanity. It is particularly well-suited for seniors who value personal attention, a feeling of being truly cared for, and a leadership team that brings professional rigor to daily caregiving. Those who require ironclad financial transparency and prompt, reliable refund handling may want to pursue alternatives or push for fortified contractual protections before committing. The prudent path is to tour thoughtfully, ask pointed questions about deposits and refunds, secure a written policy, and compare a few nearby options to ensure both exceptional care and financial confidence.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Care in Glendale, AZ is a premier assisted living community that provides exceptional care services and a comfortable, welcoming environment for seniors. Our residents enjoy a variety of amenities including a spacious dining room where delicious meals are served, fully furnished accommodations, and beautiful outdoor spaces such as gardens. We also offer convenient housekeeping services to ensure that our residents' living spaces are always clean and tidy.
At Avalon Care, we understand the importance of maintaining an active lifestyle as well as receiving the necessary assistance with daily tasks. That is why we provide activities of daily living assistance, assistance with bathing and dressing, as well as transfers. Our dedicated staff also coordinates with health care providers to ensure that all medical needs are met.
We take special care in catering to our residents' dietary needs. We offer diabetes diets, special dietary restrictions, and personalized meal preparation and service. Medication management is another vital aspect of our care services to ensure that our residents receive their medications promptly and accurately.
Transportation arrangements for medical appointments are made by our staff so that our residents never miss important health check-ups. Additionally, we provide transportation to doctors' appointments for added convenience.
Beyond the exceptional care services and amenities we provide on-site, Avalon Care is surrounded by an array of nearby establishments to cater to our residents' social and recreational needs. There are 9 cafes, 7 parks, 15 pharmacies, 23 physicians' offices, 34 restaurants within close proximity. Furthermore, there are also four places of worship and two theaters nearby.
At Avalon Care in Glendale, AZ, we are committed to creating a warm and supportive environment where seniors can thrive while receiving the assistance they need. With our excellent care services, inviting amenities, and convenient location near various establishments, we strive to make each resident's experience comfortable and fulfilling.
Avalon Care is located at 4219 West Villa Maria Drive, Glendale, AZ 85308 in Maricopa County, Arizona
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