Avalon Care

4219 West Villa Maria Drive, Glendale, AZ 85308

For more information about senior living options: (844) 490-3973

4 from 4 reviews
5 stars
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3 stars
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1 stars
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Assisted Living

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    Overall Review of Avalon Care

    Pros

    • pro The facility is immaculate and well organized.
    • pro The Manager/Owner Jen is polite and has over 10 years of caregiving experience.
    • pro The staff are nice and well-mannered.
    • pro Jen is a state-certified instructor for Caregiving, First Aid, and CPR for adults and infants.
    • pro Jen and the caregiving staff ensure residents receive the best care and are comfortable.
    • pro The home is beautiful, well designed, and very clean.
    • pro The caregivers are friendly and the owner cares deeply about her patients.
    • pro They go above and beyond and are very professional.

    Cons

    • pro The reviewer notes that unfortunately that's where the good ended; the grandmother passed away seven days after moving into the home.
    • pro The reviewer states they paid a large upfront amount and a refundable deposit, yet have received no response from the home owner for almost a year.
    • pro The reviewer says their attorneys have sent three letters and still received no response.
    • pro The reviewer claims it may be necessary to go to small claims court to recover the refundable deposit and prorated rent.
    • pro The reviewer says they are shocked and hurt that the place could be money hungry and not return what was in a signed contract.
    • pro The reviewer warns others to skip this assisted living home.

    Review

    Across a range of heartfelt impressions, this facility emerges as a place where care is delivered with genuine dignity and warmth. Several reviewers describe it as the best experience they've seen after moving a friend through multiple group homes, highlighting a culture of treatment that feels loving and respectful. The tone throughout is one of gratitude and relief, with families declaring themselves blessed that their loved one is now in this setting where compassion and quality seem to be the guiding principles.

    The initial impressions are consistently positive and vivid. One reviewer recalls touring the home when it first opened, about a month prior, and finding it immaculate in every respect. Everything appeared organized, and all furnishings seemed new, underscoring a sense of fresh, well-planned care from the start. The Manager/Owner, Jen, is repeatedly described as polite and deeply experienced, with more than a decade of caregiving under her belt. Beyond administration, Jen is recognized as a state-certified instructor for caregiving, First Aid, and CPR for adults and infants, a detail that reinforces the sense that the operation is anchored in professional, life-saving skills.

    Staffing is consistently praised as a core strength. Reviewers emphasize that the caregivers are friendly, well-mannered, and genuinely dedicated to the well-being of residents. One praise-candidate notes that Jen and her caregiving team make sure every resident is well cared for and comfortable, a combination that leads to strong confidence from families. The sentiment that "I would definitely have my loved one residing here" captures a trust built on perceived competence, warmth, and a respectful approach to daily care.

    Another reviewer echoes these sentiments, calling the home beautiful, well designed, and impeccably clean. The caregivers are described as friendly, and the owner's experience and care for her patients come through vividly. This account emphasizes that the staff not only meets expectations but often goes above and beyond, presenting a level of professionalism that stands out even when compared to other facilities. Taken together, these reflections construct a portrait of a facility that prioritizes a dignified living environment, attentive staff, and an orientation toward compassionate, person-centered care.

    Yet even within the strongest positive narratives, one review introduces a wrenching contrast that centers on a family's experience after a sudden loss. In that account, the home is described initially in the same glowing terms - cleanliness, happy residents, wonderful caregivers - yet the story takes a painful turn when the reviewer's grandmother died seven days after moving in. The financial aspects of the transition are laid bare: a substantial upfront payment of $4,500, a $1,000 refundable deposit, and the balance for the first month's rent. Nearly a year later, there has been no communication or refund from the owner, Joana, despite three letters from the family's attorneys. The reviewer indicates plans to take the matter to small claims court to recover the refundable deposit and prorated rent, expressing shock and hurt that a place described as wonderful could be "money hungry" in handling the contract terms.

    That single, troubling experience introduces an important nuance to the overall picture. The consistent praise for compassionate care and professional operation suggests a facility that excels in daily life, safety, and respect for residents. The negative account, however, foregrounds the critical importance of clear financial policies and timely communication, especially in the wake of a loved one's death. It serves as a cautionary note that even highly regarded care environments can be undermined by disputes over deposits, refunds, and responsiveness to families' concerns.

    Taken as a whole, these reviews present a nuanced portrait. The facility appears to deliver high-quality, dignity-centered care with an experienced leadership team and a staff cohort that is kind, well-trained, and professional. Families repeatedly describe a sense of security and peace, a strong impression of cleanliness and thoughtful design, and a belief that their loved ones are treated with genuine care. At the same time, there is a clear reminder that administrative practices - especially around deposits and refunds - can significantly affect overall satisfaction and trust. The most prudent takeaway for prospective families is to engage directly with the management about financial policies, refund timelines, and clear communication channels, so that care quality can be paired with transparent, reliable administrative processes.

    In the end, the prevailing message from these testimonials is one of hopeful confidence in the care environment. The majority of reviews celebrate a facility that embodies dignity, warmth, and professional expertise, led by an owner who is deeply invested in caregiving. The strongest caveat is to approach the financial side with diligence and clarity, ensuring that expectations align with contractual terms. If you're considering this home for a loved one, you'll likely encounter a setting that feels welcoming, well-run, and genuinely devoted to the well-being of its residents, while also recognizing the importance of clear, timely communication in all aspects of care and administration.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (17 miles away) Phoenix Sky Harbor International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Avalon Care in Glendale, AZ is a premier assisted living community that provides exceptional care services and a comfortable, welcoming environment for seniors. Our residents enjoy a variety of amenities including a spacious dining room where delicious meals are served, fully furnished accommodations, and beautiful outdoor spaces such as gardens. We also offer convenient housekeeping services to ensure that our residents' living spaces are always clean and tidy.

    At Avalon Care, we understand the importance of maintaining an active lifestyle as well as receiving the necessary assistance with daily tasks. That is why we provide activities of daily living assistance, assistance with bathing and dressing, as well as transfers. Our dedicated staff also coordinates with health care providers to ensure that all medical needs are met.

    We take special care in catering to our residents' dietary needs. We offer diabetes diets, special dietary restrictions, and personalized meal preparation and service. Medication management is another vital aspect of our care services to ensure that our residents receive their medications promptly and accurately.

    Transportation arrangements for medical appointments are made by our staff so that our residents never miss important health check-ups. Additionally, we provide transportation to doctors' appointments for added convenience.

    Beyond the exceptional care services and amenities we provide on-site, Avalon Care is surrounded by an array of nearby establishments to cater to our residents' social and recreational needs. There are 9 cafes, 7 parks, 15 pharmacies, 23 physicians' offices, 34 restaurants within close proximity. Furthermore, there are also four places of worship and two theaters nearby.

    At Avalon Care in Glendale, AZ, we are committed to creating a warm and supportive environment where seniors can thrive while receiving the assistance they need. With our excellent care services, inviting amenities, and convenient location near various establishments, we strive to make each resident's experience comfortable and fulfilling.

    Nearby Places of Interest

    Restaurants

    • Whataburger (0.8 miles)
    • McDonald's (1 miles)
    • Bruster's Ice Cream (1.3 miles)
    • Valle Luna (1.3 miles)
    • Burger King (1.5 miles)
    • Chili's Grill & Bar (1.9 miles)
    • Chick-Fil-A (2 miles)

    Pharmacies

    • Walgreens (1 miles)
    • Walgreens (1 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (3 miles)
    • Walmart Pharmacy (3.1 miles)

    Physicians

    • ABC Children's Eye Specialists (1 miles)
    • Phoenix Neurology & Sleep Medicine (1.5 miles)
    • West Valley Ear Nose & Throat (1.7 miles)
    • Paseo Family Physicians (2 miles)
    • Northwest Clinic For Children (2.1 miles)
    • The CORE Institute - North Phoenix (2.2 miles)
    • Kevin Turner (2.3 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Starbucks (2 miles)
    • Starbucks (2 miles)
    • Dutch Bros Coffee (2 miles)
    • Starbucks (2.3 miles)
    • The Human Bean (3.2 miles)
    • Panera Bread (4.8 miles)

    Theaters

    • AMC Deer Valley 30 (1.9 miles)
    • AMC Arrowhead 14 (4.4 miles)

    Parks

    • Foothills Park (1.9 miles)
    • Conocido Park (1.9 miles)
    • Paseo Highlands Park (3.3 miles)
    • Thunderbird Park (3.5 miles)
    • Moon Valley Park (4.4 miles)
    • Mountain Ridge Park (4.6 miles)
    • Green Belt (4.9 miles)

    Places of Worship

    • Pure Heart Christian Fellowship (2.5 miles)
    • St Thomas More Parish (2.6 miles)
    • Phoenix Arizona Temple (3.5 miles)
    • The Church At Arrowhead (4.6 miles)

    Frequently Asked Questions

    Where is Avalon Care?

    Nearby Communities

    Related Resources

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