9654 Heritage Drive, Flagstaff, AZ 86004
For more information about senior living options: (844) 490-3973
They are very professional and compassionate. They go above and beyond to take care of their residents. The accommodations are well kept. The staff is friendly and helpful. They really get to know the residents and become like family. They have daily activities and ensure all residents are involved. The facility is highly recommended by families. They offer world-class facilities and loving people. The food is outstanding. They treat memory care residents like adults and provide support tactfully and gracefully. Memory care residents are integrated with the rest of the community, with staff acting as friends while maintaining professionalism and excellence. The grounds are vividly decorated, providing recognizable landmarks and beauty inside and in the courtyards.
The pork carnitas was very dry, which was a feat as it was smothered in Verde sauce. The reviewer suggests that anyone considering this facility for placement of their loved one should file a public records request through licensing, police, and fire authorities.Heritage Assisted Living in Flagstaff is best suited for families pursuing a warm, family-owned environment that pairs professional care with a genuinely home-like atmosphere. It shines for seniors who need assisted living support but still want meaningful engagement, robust memory-care programming, and a seamless feel from rehab or hospice experiences. The campus emphasizes safety, well-kept surroundings, and spaces like a well-appointed dining room and Great Room that foster social connection. For households prioritizing personal attention, staff who remember names and histories, and a sense that care is delivered with heart, this community delivers decisively.
Those weighing alternatives should consider whether the priority is a more medicalized setting, larger corporate campuses, or a facility with a broader slate of on-site specialists. If a resident requires constant hospital-level monitoring, highly standardized clinical pathways, or an expansive campus with numerous subspecialists, other options may fit better. Families who prize a more corporate, procedure-driven environment over a family-owned culture should explore other communities. Additionally, while the food is repeatedly praised, a few families note occasional menu variability; for residents with very specific culinary demands, this could be a deciding factor to verify menu consistency before moving in. These practical considerations aside, Heritage tends to outperform in daily life execution and resident warmth.
The strongest draw is the care team: attentive, compassionate, and professional, with a demonstrated ability to adapt as health needs evolve. Residents are treated with dignity, and staff remain approachable and responsive, which helps both seniors and families breathe easier. Memory care is integrated rather than siloed, with staff maintaining professionalism while engaging residents as adults and friends, not as files. The community design supports activity and involvement - daily programs, engaging groups, and opportunities to participate in meals and events. The grounds and interior spaces are described as inviting and well-kept, contributing to a sense of safety and belonging. The notable trade-off is largely limited to occasional menu quirks and the need for families to perform due diligence on licensing and safety history through public records, a prudent step before placement.
Memory care at Heritage stands out for preserving independence and social connectedness. Residents with memory impairment are not segregated into a distant wing but are encouraged to participate with others, which helps reduce isolation and reinforces a sense of normalcy. The ability to maintain family connections through facilitated communication - such as on-demand video meetings - adds emotional security for families who cannot be on site daily. Transitions from rehab or skilled-nursing settings into Assisted Living are handled with careful attention to detail, which lowers risk during a potentially stressful period. This combination of cognitive-friendly structure and proactive family engagement creates a stabilizing rhythm that many families find indispensable.
The culture reflects its family-owned roots: accountability, responsiveness, and a hands-on approach permeate daily operations. Care feels personalized rather than rote, with leadership and staff generally described as approachable and genuinely invested in residents' well-being. This fosters dependable routines, steady staffing, and a genuine commitment to keeping residents engaged and connected. Prospective residents should, however, confirm ongoing staffing adequacy, especially during off-peak hours, and ensure the memory-care plan can scale with evolving needs. The consensus across families is that concerns are addressed promptly, which is a crucial factor when evaluating long-term placement.
For families comparing options, Heritage offers a compelling blend of warmth, attentiveness, and practical supports for aging in place. It suits those who value a home-like feel, strong staff engagement, and solid memory-care programming within a safety-minded, attractive setting. Alternatives to consider include facilities with heavier medical saturation, larger campuses, or a more corporate governance style if those traits align more closely with expectations. Before deciding, visit to observe daily routines, speak with multiple staff members, and review licensing and inspection reports. Assess how the community would handle shifting needs - memory care, hospice-adjacent scenarios, and beyond. When the priority is genuine connection, compassionate care, and a well-kept, welcoming environment, Heritage stands out as a prudent choice in Flagstaff.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Flagstaff Pulliam (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Assisted Living in Flagstaff, AZ is a welcoming and comfortable board and care home offering a range of care services for seniors. Our community provides a supportive environment where residents can enjoy their golden years with peace of mind.
Our fully furnished accommodations ensure that residents feel at home from the moment they arrive. With a spacious dining room, meals are prepared and served to meet special dietary restrictions. Our caring staff assists with activities of daily living, including bathing, dressing, and transfers, ensuring that each resident receives the personalized attention they need.
At Heritage Assisted Living, we prioritize the well-being of our residents by providing medication management and coordination with healthcare providers. This includes assistance with diabetes diets for those who require it. Additionally, we offer transportation arrangements to medical appointments, ensuring easy access to necessary healthcare services.
To promote an active lifestyle, our community organizes scheduled daily activities tailored to the interests and abilities of our residents. From group outings to engaging in indoor or outdoor activities within our beautiful garden and outdoor spaces, there is always something enjoyable happening at Heritage Assisted Living.
Convenience is key at our location. With three pharmacies nearby and two restaurants within close proximity, residents have easy access to necessary supplies as well as opportunities for dining out if desired.
We understand that transitioning into an assisted living community can be overwhelming, which is why we offer move-in coordination services to make the process as seamless as possible. With telephone service and Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones is just a call or click away.
At Heritage Assisted Living in Flagstaff, AZ, we pride ourselves on providing exceptional care while promoting independence and maintaining an enriching lifestyle for our residents. Visit us today to experience the warm and inclusive environment we cultivate for seniors seeking quality care in a charming setting.
Heritage Assisted Living is located at 9654 Heritage Drive, Flagstaff, AZ 86004 in Coconino County, Arizona
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