9654 Heritage Drive, Flagstaff, AZ 86004
For more information about senior living options: (844) 490-3973
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The staff are very professional and compassionate. They go above and beyond to take care of residents. The accommodations are well kept. The staff are friendly and helpful. The staff really get to know residents and become like family. The facility offers daily activities and ensures all residents are involved. The food is outstanding. Memory care residents are treated like adults with tactful and graceful support. Memory care residents are well integrated with the rest of the community, with staff acting as friends while remaining professional. The grounds are vividly decorated and provide beauty inside and in the courtyards. The staff are attentive and responsive to residents' problems. Families feel relieved knowing loved ones receive excellent care. The Heritage provides a beautiful, safe, and caring home for residents; families are happy with the staff.
The pork carnitas were very dry, despite being smothered in Verde sauce. One reviewer warned prospective residents to file public records requests through licensing, police, and fire authorities, implying concerns about transparency.Across a chorus of compassionate testimonials, Heritage emerges as a place where professional care and genuine kindness are the everyday standard. Families entrusted loved ones to this community for hospice care and memory care, and their overwhelmingly positive experiences center on staff who routinely go above and beyond. The property itself is consistently described as well kept, with grounds and buildings immaculately cared for. The atmosphere feels less like a facility and more like a supportive, extended family, where residents are treated with warmth, respect, and a sense of belonging.
Several reviewers highlight the extraordinary efforts of staff to tailor care to each person. One family describes their mother's nearly two-year tenure at Heritage, noting that the team provided attentive, friendly, and professional care on many levels. As her health changed, the staff adapted to keep her as active as possible, enabling her to share meals in a dining area described as opulent and to participate in a Great Room that hosts music and a variety of activities. The ability to connect with family far away is a concrete sign of their dedication: the facility arranged a dedicated office and Zoom access so the reviewer could regularly video meet with their mother from Australia. The reviewer calls Heritage "world class" facilities and a loving environment, even describing the place as an answer to prayer during a difficult time.
Memory care is a prominent thread in these reviews, with an emphasis on respect, integration, and safety. Food is repeatedly praised as outstanding, and memory care residents are treated like adults with tact and grace. Staff are described as kind and as friends who maintain professionalism and excellence while ensuring residents stay connected to the broader community. The grounds and interior spaces are noted for their vivid decoration, offering recognizable landmarks that help residents orient themselves and feel secure and inspired in both indoor and outdoor areas.
Beyond individual care, the experience of entering and adjusting to life at Heritage is highlighted as smooth and reassuring. One reviewer speaks to the moment of dropping off a loved one: the grounds and staff leave a strong impression, and there is a confidence that the new resident will do well under such capable hands. Another account emphasizes how the staff are attentive and responsive to problems, providing a great relief for families who need to trust their loved ones are in good hands. The sense of relief and peace that comes from knowing a loved one is cared for with kindness and competence is a recurring theme across the narratives.
The facility is repeatedly characterized as a safe, beautiful, and caring home, with family leadership evident in daily operations. Reviewers mention a family-owned ethos and note that the entire staff embodies a culture of care, compassion, and collaborative teamwork. The environment is described as welcoming, with daily activities, weekly entertainment, and occasional outings that give residents meaningful, enjoyable ways to engage with one another - almost like a "cruise ship on land," a warm metaphor that captures the sense of adventures and social connection within a secure setting.
There is a practical, everyday perspective embedded in one account from a professional who installed wood floors at The Heritage at Carefree. Even amid external work, the review reflects positively on the hospitality shown by staff, underscoring a broader perception of Heritage as a place where people matter and where even guests can sense a culture of kindness and consideration. The same voice notes the presence of caring staff, volunteers, and well-run operations, reinforcing the overall impression of a well-rounded community.
Of course, no review set is without nuance. One reviewer notes that, while the overall dining experience is outstanding, there was a particular dish - the pork carnitas - that turned out dry despite its Verde sauce. Such details remind us that even highly regarded facilities face the ordinary challenges of food service. In another practical caution, a reviewer suggests conducting a public records request through licensing, police, and fire authorities before placement - a prudent reminder to prospective families to verify compliance and safety through official channels.
Taken together, the reviews portray Heritage as a distinguished, family-oriented community that prioritizes compassionate, professional care across memory care, assisted living, and transitions from rehab. Residents are supported to stay active and engaged, families are kept connected, and the facilities themselves are presented as safe, well-maintained, and thoughtfully designed spaces. While there are small critiques - an occasional dining misstep and a suggestion to check licensing records - the prevailing narrative is one of trust, gratitude, and strong endorsement for Heritage as a place where loved ones can feel truly cared for and part of a welcoming community.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Flagstaff Pulliam (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Assisted Living in Flagstaff, AZ is a welcoming and comfortable board and care home offering a range of care services for seniors. Our community provides a supportive environment where residents can enjoy their golden years with peace of mind.
Our fully furnished accommodations ensure that residents feel at home from the moment they arrive. With a spacious dining room, meals are prepared and served to meet special dietary restrictions. Our caring staff assists with activities of daily living, including bathing, dressing, and transfers, ensuring that each resident receives the personalized attention they need.
At Heritage Assisted Living, we prioritize the well-being of our residents by providing medication management and coordination with healthcare providers. This includes assistance with diabetes diets for those who require it. Additionally, we offer transportation arrangements to medical appointments, ensuring easy access to necessary healthcare services.
To promote an active lifestyle, our community organizes scheduled daily activities tailored to the interests and abilities of our residents. From group outings to engaging in indoor or outdoor activities within our beautiful garden and outdoor spaces, there is always something enjoyable happening at Heritage Assisted Living.
Convenience is key at our location. With three pharmacies nearby and two restaurants within close proximity, residents have easy access to necessary supplies as well as opportunities for dining out if desired.
We understand that transitioning into an assisted living community can be overwhelming, which is why we offer move-in coordination services to make the process as seamless as possible. With telephone service and Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones is just a call or click away.
At Heritage Assisted Living in Flagstaff, AZ, we pride ourselves on providing exceptional care while promoting independence and maintaining an enriching lifestyle for our residents. Visit us today to experience the warm and inclusive environment we cultivate for seniors seeking quality care in a charming setting.
Heritage Assisted Living is located at 9654 Heritage Drive, Flagstaff, AZ 86004 in Coconino County, Arizona
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