Haven Of Douglas

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Haven Of Douglas

1400 North San Antonio Avenue, Douglas, AZ 85607

For more information about senior living options: (844) 490-3973

4.8 from 37 reviews
5 stars
34
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living Skilled Nursing Facility

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    Overall Review of Haven Of Douglas

    Pros

    • pro The staff at Haven Health Douglas provide excellent care, making residents comfortable and ready to come home.
    • pro The facility is clean, well-maintained, and designed to foster healing.
    • pro The care team is friendly, well-trained, and treats residents with love and affection.
    • pro Families feel welcomed, informed, and supported by administration, nurses, CNAs, therapists, and staff.
    • pro Therapists and CNAs deliver attentive, life-changing support that helps residents regain independence.
    • pro The administration is energetic and attentive to residents' needs.
    • pro The environment feels like a warm, family-like community where staff genuinely care for every resident.
    • pro The facility offers a wide range of activities and therapies that aid recovery.
    • pro Haven Health Douglas consistently earns high praise and strong recommendations from families.
    • pro The staff's kindness and professionalism leave a lasting positive impression on residents and their families.

    Cons

    • pro The service at Douglas is very bad.
    • pro The people who work there just talk to you.
    • pro They don't do their job well.
    • pro They should hire professional people, not just inexperienced kids.
    • pro Understaffed

    Review

    Haven Health Douglas is described by many families and professionals as a warm, compassionate place where healing and comfort come first. Across multiple reviews, residents' families recount how the team made their loved ones feel safe, supported, and cared for from the moment they arrived. The tone is consistently affectionate and grateful, with phrases like "a wonderful place," "well taken care of," and "they treat the elderly with a lot of love and affection." Reviewers repeatedly emphasize that the environment feels welcoming and that the staff's dedication helps both patients and families feel at ease during what can be a stressful time.

    Many commenters highlight the breadth of care provided, from skilled nursing to physical therapy, activities, and daily housekeeping. The praise extends to administrators, nurses, CNAs, therapists, and even the kitchen staff, cleaners, drivers, and activity coordinators. One patient notes that without the therapists, they wouldn't have regained mobility, while another thanks the CNAs for daily check-ins and the entire team for keeping lines of communication open with families. The sense is that Haven Health Douglas operates as a cohesive community where every role is valued and every patient's needs are addressed with attentiveness and warmth.

    Therapy and rehabilitation emerge as standout strengths in these accounts. Families repeatedly credit physical and occupational therapy with tangible improvements and a faster return to independence, often mentioning how the staff designed thoughtful, patient-centered plans. They also appreciate the consistency of care - familiar faces that foster trust and a comfortable healing routine - and the way therapists coordinate with nurses and aides to ensure a seamless experience. The appreciation isn't limited to clinical care; residents feel supported in their daily lives, with activities and social engagement contributing to a sense of normalcy and joy during recovery.

    Another prominent theme is the sense of community and the personal connections that develop over time. Several reviews describe Haven as more like a family than a facility, with staff who go above and beyond to make residents feel seen and cherished. Relatives recount ongoing communication from the care team, updates on treatment plans, and involvement in decisions about care. Stories of long-term stays - sometimes several years - underscore the stability and continuity that families value, with staff members being described as trustworthy, respectful, and genuinely invested in each resident's well-being.

    The testimonials also highlight leadership, facility maintenance, and the overall atmosphere. Reviewers describe Haven Health Douglas as clean, well-maintained, and designed to foster healing. They praise effective administration and the professionalism of the care team, noting that information is conveyed clearly and respectfully to families. There are mentions of strong leadership and a culture of collaboration among disciplines, with praise for how the environment supports both physical recovery and emotional comfort. The facility is depicted as having a strong, family-like culture where residents' belongings are cared for and where people feel proud to work.

    Amid the overwhelmingly positive feedback, there are a few cautions echoed by some reviewers. One reviewer expresses a contrasting experience, describing the service as "very bad" and noting that younger, less experienced staff did not meet expectations for professionalism. Another brief entry simply states "Understaff," signaling concerns about staffing levels in some contexts. These voices stand in relief to the broader consensus but remind readers that experiences can vary and that staffing perceptions may influence outcomes. Even so, the vast majority of stories celebrate kindness, respect, and a high standard of care that families value deeply.

    Overall, Haven Health Douglas is portrayed as a trusted, highly regarded option for skilled nursing, rehabilitation, and long-term care in Cochise County. Families repeatedly affirm that the care team's dedication, the quality of therapy, and the compassionate support from every department create a healing environment where loved ones feel respected, cherished, and well cared for. Testimonials from patients and professionals alike emphasize that this facility not only meets medical and rehabilitative needs but also fosters a sense of belonging and hope. For many families, Haven Health Douglas represents a place where difficult transitions are made smoother by a capable, kind, and communicative team.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Haven Of Douglas in Douglas, AZ is a premier assisted living community that offers exceptional care and a wide range of amenities for its residents. Our skilled nursing facility provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to ensure the health and well-being of our residents.

    At Haven Of Douglas, we believe in creating a comfortable and enjoyable living environment. Our fully furnished accommodations come with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. Residents can relax in our outdoor spaces, garden areas, or enjoy various indoor activities such as gaming in the gaming room or reading in the small library.

    Our community is committed to promoting an active lifestyle for our residents. We offer fitness programs, scheduled daily activities, and resident-run activities to keep them engaged and entertained. Additionally, we provide concierge services and planned day trips for those who wish to explore the local area.

    Dining at Haven Of Douglas is a delightful experience with restaurant-style dining offering delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to meet individual needs.

    We understand the importance of convenience for our residents' daily lives. With nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to our community, everything they need is easily accessible.

    Haven Of Douglas is not just an assisted living community; it's a haven where seniors can receive top-notch care while enjoying a vibrant and fulfilling lifestyle.

    Nearby Places of Interest

    Physicians

    • Douglas Family Care (0.2 miles)
    • Gloria E. Garcia-Mariscal (0.4 miles)
    • Pediatric Center Of Excellence (1 miles)
    • Chiricahua Community Health Center (1 miles)
    • Chiricahua Community Health Centers (1.2 miles)
    • Sierra Hearing Center (1.3 miles)
    • Navarro Lopez Hector Fernando Dr (1.7 miles)

    Restaurants

    • El Chef (0.8 miles)
    • Restaurant y Bar el 19 (1.3 miles)
    • La Unidad (1.3 miles)
    • Restaurant Bar la Reforma (1.4 miles)
    • Jac Ray Franquicias (1.5 miles)
    • Taqueria la Llama (1.6 miles)
    • Sushi de papa (1.6 miles)

    Places of Worship

    • Amistad de Agu Prieta (1.5 miles)
    • Iglesia Apostolica de la Fe en Cristo Jesus Distrito de Noga (1.9 miles)
    • Bisbee Church (21.5 miles)
    • Presbyterian Church (21.9 miles)
    • New Life Assembly of God (22.5 miles)
    • Calvary Bisbee (23.4 miles)

    Pharmacies

    • Farmacia Circulo a (1.6 miles)
    • CVS Pharmacy (1.6 miles)
    • Qol Meds (1.8 miles)
    • Genoa Healthcare (1.8 miles)
    • Health Mart Pharmacy (2 miles)
    • Farmacias Benavides (2 miles)
    • Safeway Pharmacy (23 miles)

    Theaters

    • Cinemall (1.7 miles)

    Cafes

    • Café Justo (1.8 miles)
    • Jadis Restaurant (1.8 miles)
    • Cafetería la Carreta (1.9 miles)
    • Old Bisbee Roasters (21.2 miles)
    • Old Bisbee Roasters (23.3 miles)
    • The Bisbee Coffee Co (23.4 miles)
    • 31 Beux (23.5 miles)

    Hospitals

    • Southeast Arizona Medical Center (3.9 miles)
    • Copper Queen Community Hospital (21.2 miles)
    • Gentle Birth Services (22.9 miles)

    Parks

    • Bisbee City Park (23.4 miles)
    • Grassy Park (23.4 miles)

    Frequently Asked Questions

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