3201 Sparrow Court, Wasilla, AK 99654
For more information about senior living options: (844) 490-3973
They have had nothing but the best care for their grandmother.
The staff were rude. They accused the family of trying to steal from the grandmother. The drawers were empty and there was no explanation. They spoke to other family members and the grandmother about it instead of clearing the air. The place fueled discord within the family rather than bringing them together.Sunrise Manor Alh in Wasilla, Alaska is best suited for families seeking a compact, home-like setting where daily living support is the priority and extensive clinical services are not required. The community appears to deliver steady help with dressing, meals, bathing, and routine tasks, which can comfort a loved one who thrives on predictable schedules. The mixed feedback from four reviews points to two camps: some families feel the care is genuinely attentive, while others encounter serious friction. For families pursuing warmth and hands-on assistance in a modest environment, Sunrise Manor can be a reasonable fit, provided expectations align with what the setting can realistically deliver. The overall picture carries an average rating of 3.3, signaling uneven experiences rather than a single, uniform story.
On the positive side, at least one family describes very attentive care for their grandmother, signaling that compassionate, hands-on daily support does occur. The setting may work well for residents who tolerate straightforward care routines and value consistent presence from caregivers. The lack of flashy extras is not the selling point here; the appeal rests in reliability of daily assistance and the dignity afforded during routine tasks. Those who prize steady human contact over upscale amenities may find Sunrise Manor aligns with their priorities, especially when a smaller, personable environment fits the resident's temperament and needs.
However, the darker thread in the feedback centers on interpersonal culture. A caregiver-staff dynamic is described as rude, with accusations of theft directed at a visitor, and a troubling lack of clear explanation when items disappeared. The complaint paints a picture of miscommunication that reaches beyond mere annoyance into damaged trust, with family members feeling they were discussed with rather than supported. The most serious takeaway is that respectful, transparent interaction between staff, residents, and families is inconsistent, and that a confrontational tone erodes any sense of safety or comfort. In such an environment, even solid caregiving can fail to deliver peace of mind.
Those two threads - steady daily care on one hand and volatile staff interactions on the other - do not cancel one another out, but they do shape how far the pros can offset the cons. When care tasks are performed reliably and with warmth, they can mitigate the impact of limited amenities and modest programming. Yet if trust is compromised, every positive note gets muted; concerns about privacy, respect, and collaborative problem-solving become primary. For families evaluating Sunrise Manor, the weight of these dynamics should guide comparisons against other communities that promise stronger culture, accountability, and consistent staff support.
Practical next steps for decision-making are clear: tour with question-led attention to staff conduct and resident autonomy; request candid conversations with caregivers about daily routines, incident handling, and what happens when valuables go missing; inspect the latest state inspection report and any corrective actions; speak with current families about communication patterns; verify discharge planning, medical oversight, and medication management capabilities; and set expectations around transparency, privacy, and family involvement. In parallel, compare alternative options that emphasize consistent courtesy, proactive family communication, and reputational stability.
Bottom line: Sunrise Manor Alh delivers reliable, basic-assisted living support in a modest Wasilla setting that can suit seniors who prize routine and a personal touch more than luxury. That said, the experiences described underscore a real risk: inconsistent staff behavior and poor communication can derail even good caregiving. If the priority is steady, respectful engagement and clear, transparent handling of family concerns, it may be prudent to explore other communities with stronger cultural benchmarks and documented accountability. For families whose loved one requires high-touch respect and a transparent partnership, Sunrise Manor should be part of a careful short list rather than the final choice.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunrise Manor Alh in Wasilla, AK is a board and care home that offers exceptional assisted living services for seniors. Our community strives to provide a comfortable and home-like environment where residents can enjoy their golden years to the fullest.
Residents at Sunrise Manor Alh have access to numerous amenities that enhance their quality of life. These include a dining room where delicious meals are served, fully-furnished accommodations ensuring convenience, a serene garden for relaxation, housekeeping services for a tidy living space, and move-in coordination assistance to ensure a smooth transition. Additionally, residents can enjoy spending time in our outdoor space while staying connected with loved ones through telephone and Wi-Fi/high-speed internet access.
We understand the importance of personalized care and offer a range of comprehensive services to meet the unique needs of each resident. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure residents receive necessary medical attention. Special dietary restrictions including diabetes diet are taken into consideration during meal preparation and service. Medication management is offered to promote health and wellbeing. Furthermore, residents can rely on transportation arrangements for medical appointments.
At Sunrise Manor Alh, we believe in promoting an active lifestyle for our residents. We schedule daily activities that cater to various interests and hobbies. This ensures that residents continue to engage both physically and mentally while enjoying social interaction with their peers.
Our community is conveniently located near numerous amenities that further enrich the lives of our residents. With several cafes, restaurants, parks, pharmacies, physicians' offices, places of worship, hospitals, and transportation options nearby; our residents have easy access to essential services.
At Sunrise Manor Alh in Wasilla, AK, we are committed to providing exceptional care and creating a warm and welcoming atmosphere for our residents. Come join us and experience the comfort and support you deserve in your retirement years.
Sunrise Manor Alh is located at 3201 Sparrow Court, Wasilla, AK 99654 in Matanuska-Susitna Borough, Alaska
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