3201 Sparrow Court, Wasilla, AK 99654
For more information about senior living options: (844) 490-3973
They had nothing but the best care for their grandmother. The care for their grandmother was described as the best.
The staff have always been rude. The staff accused the family of trying to steal from the grandmother. The drawers were empty and no explanation was given. They discussed the situation with other family members and the grandmother instead of clearing the air. The facility fueled discord within the family during the grandmother's final months.We have had nothing but the best care for my grandmother. That opening sentiment would suggest a smooth, reassuring experience, but what followed painted a very different picture. The pieces of care that should have felt warm and supportive instead came with a tone and behavior that felt dismissive and even hostile at times. The contrast between what was promised and what was experienced left a lingering sense of unease about the everyday interactions inside the place.
The people there have always been rude. That recurring impression wasn't a single incident blown out of proportion; it seemed to be a pattern that colored many exchanges. The way staff spoke to my family, and sometimes to my grandmother herself, carried a sharp edge that made every routine moment feel more tense than it needed to be. The demeanor shifted from care to curt, and that shift mattered when trust is a crucial ingredient in an environment devoted to elderly well?being and family involvement.
A particularly painful episode involved accusations that my family was trying to steal from my grandmother. We were simply trying to get her dressed to come out with us, to share a moment outside her room, to bring a sense of normalcy into her day. Instead, those efforts were met with suspicions and accusations. The situation was not about helping her into her clothes; it was framed as an act of theft, which created fear and defensiveness rather than understanding and cooperation. The emotional weight of being accused in a moment when dignity and respect should have mattered most is hard to describe, but it lingered long after the event.
All of the drawers were empty and we didn't get any explanation for that. That detail wasn't a minor, incidental lapse; it felt like a marked failure in accountability and communication. Items that should have been in reach, or at least properly accounted for, disappeared, and there was no straightforward explanation offered. The absence of clarity about where things went and why they were missing left us scrambling to understand what happened, and it underscored a larger impression that information and answers were not being shared in a transparent or timely way.
Instead of clearing the air with my family, they decided to speak to other family members and my grandmother about it. In that moment, the person-to-person connection that should have built trust was bypassed in favor of airing concerns in a way that felt more like rumor-mongering than problem-solving. The effect was to fragment the very unit that should have been drawing closer together in support of a beloved family member. Rather than addressing a concern directly with the people involved, the issue was disseminated in a way that fractured communication and eroded confidence in the care environment.
Instead of bringing a family together for the last months of my grandmothers life, this horrible place decided to fuel discord through our family. The timing could not have been more delicate or more important. The last stretch of life is a time when unity, compassion, and shared presence are paramount, not distractions, miscommunications, or internal strife. The resulting discord felt not only unnecessary but profoundly incongruent with the compassionate purpose that a care setting should embody. What should have been a period of closeness and support became instead a narrative of tension and division.
In summary, the experience reveals a stark mismatch between the stated goal of providing caring support and the lived reality of poor communication, unfriendly interactions, and a troubling handling of concerns. The family stood ready to participate, help, and share meaningful moments with their grandmother, but were met with resistance, suspicion, and fragmentation. If there is any takeaway here, it is that dignity, respect, and transparent communication are not optional extras in elder care - they are essential foundations that can either sustain a family through difficult times or, when neglected, drive a wedge that lasts beyond a single incident.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunrise Manor Alh in Wasilla, AK is a board and care home that offers exceptional assisted living services for seniors. Our community strives to provide a comfortable and home-like environment where residents can enjoy their golden years to the fullest.
Residents at Sunrise Manor Alh have access to numerous amenities that enhance their quality of life. These include a dining room where delicious meals are served, fully-furnished accommodations ensuring convenience, a serene garden for relaxation, housekeeping services for a tidy living space, and move-in coordination assistance to ensure a smooth transition. Additionally, residents can enjoy spending time in our outdoor space while staying connected with loved ones through telephone and Wi-Fi/high-speed internet access.
We understand the importance of personalized care and offer a range of comprehensive services to meet the unique needs of each resident. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure residents receive necessary medical attention. Special dietary restrictions including diabetes diet are taken into consideration during meal preparation and service. Medication management is offered to promote health and wellbeing. Furthermore, residents can rely on transportation arrangements for medical appointments.
At Sunrise Manor Alh, we believe in promoting an active lifestyle for our residents. We schedule daily activities that cater to various interests and hobbies. This ensures that residents continue to engage both physically and mentally while enjoying social interaction with their peers.
Our community is conveniently located near numerous amenities that further enrich the lives of our residents. With several cafes, restaurants, parks, pharmacies, physicians' offices, places of worship, hospitals, and transportation options nearby; our residents have easy access to essential services.
At Sunrise Manor Alh in Wasilla, AK, we are committed to providing exceptional care and creating a warm and welcoming atmosphere for our residents. Come join us and experience the comfort and support you deserve in your retirement years.
Sunrise Manor Alh is located at 3201 Sparrow Court, Wasilla, AK 99654 in Matanuska-Susitna Borough, Alaska
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