3405 Sandvik Street, Fairbanks, AK 99709
For more information about senior living options: (844) 490-3973
Nikki and her staff are always professional and welcoming. The place smells great and is always very clean. The place is amazing, with very clean facilities and an extremely helpful, easy-to-work-with staff who treat loved ones like their own. Rocking Years Two is run by competent staff who care about residents; the owner is wonderful and communicates with families. The administrator was helpful in placing a loved one in an assisted living home; staff are amazing to work with and meals are home-cooked. The caregiving staff keep the house very clean, are polite and kind, and answer questions. This place is beautifully kept, professional, and welcoming, with five-star service.
The owner is described as unprofessional for canceling an appointment and claiming she forgot. She is said to have talked badly about an employee, and the place is described as scary with patients looking like zombies. Nikki is accused of lying and cheating, running the home like a bar, and neglecting residents while intimidating families. It is alleged there is no nurse on staff, forcing family members to administer medications themselves. The care facility is claimed to have unsafe practices, such as used needles being placed back in locked medication cabinets. Residents are said to be left in their own urine or feces for hours and not cleaned properly. They claim the facility charged about $8,750 for one month of care, far more than what was quoted. The staff is alleged to have retaliated against the family, restricted visitors, and mishandled medications and care.A wide range of impressions surrounds Rocking Years Two, painting a picture that some visitors describe as a warmly professional and welcoming home, while others warn of serious safety and care concerns. Several reviewers praise Nikki and her team for their professionalism, the pleasant atmosphere, and the overall cleanliness of the facility. One reviewer highlights Nikki and her staff as "very professional and welcoming," noting that the place "smells great and is always very clean." Another remembers an administrator who was "so helpful with helping me get my mother placed in an assisted living home," describing the staff as kind, caring, and compassionate, and lauding the home as clean with home-cooked meals. A common thread among these positive remarks is a sense of a well-run environment where residents are treated with care and their families feel supported, including comments about cleaned, comfortable spaces and meals that feel like home.
In stark contrast, another set of reviews presents a troubling view of the operations and care at Rocking Years Two. One reviewer expresses profound dissatisfaction with the owner, stating, "I am only leaving 1 star. The owner Nikki is a liar and a cheat, she runs this home like a bar and intimates the clients and their family." The reviewer accuses the staff of neglect and deplorable treatment of residents, suggesting broad and systemic problems rather than isolated incidents. This account also recounts a series of troubling experiences surrounding billing, intake, and the handling of medical information, including claims that outdated regulations were cited, that there was a lack of proper research into the father's medical conditions, and that the initial financial quotes were inconsistent with final charges.
Billing and cost concerns are echoed in specific accusations about high charges and miscommunication. The reviewer claims that a Disabled Veteran was quoted $7,000 per month for a shared room, with promises about waiving the end of July that never materialized, and that the final charge was $8,750 after travel costs had already been incurred. Additional frustration is tied to questions that went unanswered by staff during intake, with accusations of misinformation and a perception of insufficient research into medical conditions. The same reviewer alleges retaliation, disputed charges, and a perception that the facility prioritized profit over transparent care.
Beyond billing and miscommunication, the negative account details a troubling sequence of care-related failures. Allegations include that beds had severe wear and holes, medications were not properly managed or secured, and staff allegedly left patients in soiled bedding for extended periods. There are claims that supplies were depleted or misused, that patients received unbalanced meals (described as "just salads for days" for a diabetic patient), and that important health information or low medication alerts were not communicated in a timely manner. The reviewer even asserts that a retaliatory notice restricted access for family members and children, complicating the ability of loved ones to participate in daily care.
The more favorable reviews occasionally acknowledge the challenges of caregiving but emphasize positive experiences that contrast with the criticisms. Several reviewers recount that the home remains "really clean" and that staff are "polite and kind," with frequent praise for the steady cleanliness of the house and the care they observed in day-to-day routines. One account highlights that "the house is always clean and smells good, and the meals are all home-cooked," while another describes "delicious homemade meals" and a welcoming, supportive staff that makes visitors feel valued. There is also recognition of the administrator's helpfulness and the owner's willingness to communicate with families, which some feel contributes to a sense of trust and ongoing engagement with loved ones who reside there.
A broader perspective emerges when considering the role Rocking Years Two is said to play in the community. Proponents describe the facility as a "critical resource" with competent staff who care about the people who live there, noting that the owner "really tries to communicate with family members." The sentiment is that the home can be a comforting, family-like environment, where residents are treated with warmth and where staff are accessible and responsive. In these accounts, the care team is perceived as diligent and respectful, and the facility is framed as a trusted option within the community for assisted living needs.
Taken together, the collection of reviews presents a divided portrait: consistent praise for cleanliness, home-like warmth, professional demeanor, and strong communication from some staff and administrators, contrasted with severe allegations of neglect, improper care, unsafe conditions, and inflated charges from others. This contrast underscores the importance of careful evaluation when considering Rocking Years Two for a loved one. Prospective families are encouraged to conduct thorough due diligence, request complete documentation, verify licensing and nurse coverage, review medication practices, and speak directly with multiple staff members and families connected to current residents. Visiting in person, asking detailed questions about daily routines, medical oversight, and emergency protocols, and seeking corroborating references can help paint a fuller picture beyond the contrasting anecdotes presented here.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fairbanks International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Let Us Care Assisted Living Home is a warm and inviting community located in Fairbanks, AK. As a board and care home, we provide comprehensive care services to our residents in a comfortable and secure environment.
Our community offers various amenities to enhance the quality of life for our residents. We have a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff. Each living space is fully furnished, providing a cozy and homely atmosphere. Our beautiful garden and outdoor spaces offer opportunities for relaxation, socialization, and enjoying nature. We also provide housekeeping services to ensure a clean and tidy living environment for our residents.
At Let Us Care Assisted Living Home, we understand the importance of health and well-being. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical appointments and ensure proper medication management. Special dietary restrictions are accommodated in our meal preparation and service, including diabetes diets.
We prioritize the comfort and convenience of our residents by offering move-in coordination assistance as well as transportation arrangements for medical needs. Additionally, we provide transportation to doctors' appointments to make healthcare accessible.
Our community promotes an active lifestyle through scheduled daily activities that cater to various interests. Residents have the opportunity to engage in stimulating social interactions, pursue hobbies or participate in group outings.
Let Us Care Assisted Living Home is conveniently located near several amenities that serve the needs of our residents. We have four cafes nearby for those looking for a change of scenery or socializing outside the community. Three parks provide opportunities for outdoor recreation or leisurely strolls surrounded by nature's beauty. Pharmacies are easily accessible within close proximity along with numerous physicians, restaurants, places of worship, hospitals, and transportation options.
At Let Us Care Assisted Living Home in Fairbanks, AK, we are dedicated to providing exceptional care services tailored to the unique needs of each resident. Our supportive community offers a safe and comfortable haven where residents can thrive, socialize, and enjoy an enriching lifestyle.
Let Us Care Assisted Living Home is located at 3405 Sandvik Street, Fairbanks, AK 99709 in Fairbanks North Star Borough, Alaska
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