729 East 9th Avenue, Anchorage, AK 99501
For more information about senior living options: (844) 490-3973
The place was nice to begin with. East View provided excellent care during his time there. Lisa Catlett is a very caring person and the ultimate professional. East View surpassed eight other facilities; none compared to it. The homes at East View are brand new with an open floor concept and beautifully decorated. The staff are very approachable and willing to address concerns. The administrator notified the family promptly with any concerns or updates. The facility and its staff are truly wonderful and make a positive difference in residents' lives.
The reviewers report that the facility started well but declined over time. The gourmet meals shown in advertising existed only in the first 3 to 4 months, later replaced with ready-made frozen foods. The turnover was awful and the care was worse. The resident's specialty equipment was damaged, lost, or went missing. They had to involve the state ombudsman to get issues resolved. The facility is not a safe place for family members. Medication changes occurred without clear approval, including antipsychotic medications added to heart and diabetes medications. Hygiene and clothing issues undermined the resident's dignity.NuStart Assisted Living Home in Anchorage appears best suited for families that are willing to accept a lean, less reliably supervised level of care and who can tolerate a risk of fading services over time. The reviews project a scenario where initial impressions - potentially a pleasant environment and some promise of good meals - deteriorate quickly as turnover climbs and daily support wanes. For seniors with higher care needs, or for families that prioritize steady, attentive oversight and dignity in everyday routines, NuStart is not a confident choice. The consensus from the accounts left by families is that reliability and proactive care are inconsistent, making the community more appropriate for those with minimal, largely custodial needs and little expectation of ongoing service refinement.
The strongest, earliest positives in these accounts center on environment and presentation, but they quickly become liabilities when sustained care is demanded. One family notes that the facility started strong but "declined in services," with advertised gourmet meals giving way to frozen options within months. The implication is clear: a polished first impression without durable quality in daily care is insufficient. The mix of aesthetics without consistent practical support creates a mismatch for families seeking predictability, safety, and meaningful engagement for an elderly loved one.
From there, the reviews escalate into more troubling territory. Turnover is described as "awful," and the care described as "worse" than expected, with concrete examples of damaged or missing specialty equipment and a sense of apathy behind staff responses. The involvement of a state ombudsman to resolve problems underscores a pattern of unresolved issues and a friction point with accountability. This constellation of concerns - equipment mishaps, insufficient attention to routine needs, and a perceived breakdown in problem-solving - significantly undermines the notion of NuStart as a dependable long-term home.
Communication failures compound the risk for families. Reports of unanswered calls, unreturned messages, and delays in sharing care notes or updates paint a picture of a facility that does not consistently honor family partnerships in care. One reviewer even describes a contentious dynamic around medication changes and insufficient transparency regarding who authorized them, raising red flags about medical oversight and respect for resident autonomy. In combination, these factors create a real and tangible fear that a resident's daily dignity and health could be compromised by gaps in responsiveness and coordination.
In contrast, the reviews offer a compelling counterpoint by spotlighting a well-regarded alternative in the same market. East View Assisted Living Facility in Anchorage is praised for a clean, welcoming environment, a clearly compassionate leadership style, and a strong caregiver presence. Notably, the administrator is highlighted as both professional and deeply engaged, with a reported caregiver-to-resident ratio that signals more consistent support. Family members describe the staff as approachable and responsive, and the facility is portrayed as well-maintained and warmly run. This set of attributes illustrates what families should be seeking when evaluating options - reliable staffing, transparent communication, and a culture that prioritizes resident dignity and safety.
Given these contrasts, families evaluating NuStart should approach with clear, deliberate criteria and concrete questions. What is the current caregiver-to-resident ratio, and how consistently is it maintained across shifts? How transparent is medication management, and who approves changes? Can access to care notes and daily updates be guaranteed, with a reliable feedback loop for family concerns? What is the facility's policy on equipment maintenance and incident reporting, and how quickly are repairs completed? These inquiries help distinguish between a promising fit and a risky choice. For those who must see tangible indications of sustained quality, alternatives such as East View provide a practical benchmark and a concrete standard to measure against.
In sum, NuStart's reviews depict a facility whose initial promise is overshadowed by fundamental concerns about consistency, safety, and communication. The clear takeaway is pragmatic: NuStart may only be suitable for households with very low care expectations and a tolerance for potential service erosion. For families prioritizing dependable daily care, proactive supervision, and respectful treatment, alternatives in the Anchorage market - exemplified by East View - should be the default comparison. The right choice will hinge on verifiable staffing stability, transparent medical oversight, and a demonstrated commitment to resident dignity in every facet of daily living.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NuStart Assisted Living Home in Anchorage, AK is a premier senior living community offering a wide range of amenities and care services for its residents. Our fully furnished home provides a comfortable and welcoming environment for seniors to enjoy their golden years.
Our dining room offers delicious meals prepared by our talented chefs who cater to special dietary restrictions and diabetes diets. Residents can savor their meals while enjoying the company of fellow residents in a warm and inviting atmosphere.
At NuStart Assisted Living Home, we understand the importance of maintaining an active lifestyle. That's why we offer a variety of scheduled daily activities that cater to different interests and abilities. From engaging group exercises to stimulating games and crafts, there is always something for everyone to enjoy.
Our caring staff is dedicated to assisting with activities of daily living such as bathing, dressing, and transfers. We also provide medication management services to ensure our residents are taking their medications correctly and on schedule. In addition, coordination with health care providers ensures that all medical needs are met promptly and efficiently.
With move-in coordination services, we aim to make the transition into our community as seamless as possible. We assist with transportation arrangements for medical appointments, ensuring that our residents have access to the necessary healthcare they deserve.
Surrounded by natural beauty, NuStart Assisted Living Home boasts outdoor space where residents can enjoy fresh air and serene surroundings. For those who wish to explore the local area, we have six nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals within close proximity.
In summary, NuStart Assisted Living Home is an exceptional senior living community in Anchorage offering a range of amenities and care services tailored to each resident's unique needs. With delicious dining options, engaging activities, attentive staff members providing assistance with daily tasks and healthcare coordination – our community strives to provide an enriching experience for all residents in a comfortable home environment.
NuStart Assisted Living Home is located at 729 East 9th Avenue, Anchorage, AK 99501 in Anchorage Municipality, Alaska
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