725 Winter Haven Street, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
The provider was great and super friendly. The client's first counseling session went very well. Noel Tyler is a great, warm, and approachable therapist. Noel Tyler has been very helpful and kind, introducing EMDR therapy that has made a difference. Noel Tyler takes time to listen to clients' needs and builds thoughtful treatment plans. Jennifer Morton has been an amazingly helpful therapist on the journey. Jenn Morton is genuinely caring and person-centered, with an appreciated use of art in her work. The practice is highly recommended, with Jennifer Morton receiving strong praise. Dr. Weisner is compassionate, understanding, and respectful of clients' backgrounds, building strong rapport.
They were charged for several visits without authorization, despite promises of insurance coverage. They only discovered months later that the charges had occurred and that they were told to pursue the claim with insurance after denial. Their insurer found a mismatch with the company's EIN, which had changed and not been updated in MODA. Insurance paid the company, but they were never refunded. They spent months fighting their credit card company, who said the charges were legitimate. They alleged the company committed insurance fraud and reported it to the attorney general. A $980 refund only occurred after the attorney general's intervention. The ordeal caused months of stress and required government involvement; they would never recommend the company. The office allegedly lied about taking their insurance and concealed this until the third appointment; front-desk staff gave inconsistent answers. They were billed months later for a service the therapist claimed they didn't handle, and the billed amounts differed from what was promised ($175 vs $395 per visit), with primary insurance changes charging another person's card and little to no response to calls. There was a separate $240 charge with no bill or breakdown, and no record of the original service in November. They caution others to avoid Thriveworks due to billing and customer-support problems, even though some therapists are great.Mary Mcgrew ALH in Anchorage is best suited for families seeking a small, caregiver-driven assisted-living environment that can pair with backed-by-therapy support. The reviews show a pattern of solid, relationship-forward clinical care when the provider is functioning smoothly: accessible therapists, some with long-standing client connections, and flexible scheduling that includes weekend availability. This community can deliver meaningful therapeutic benefit for residents who value ongoing mental health support as part of daily living, and who are comfortable navigating the administrative side of care with an eye toward accuracy and accountability.
Those who may want to consider alternatives are precisely the families who prize clean, transparent billing and consistently responsive administration. The strongest cautions in the reviews revolve around insurance handling, billing transparency, and front-desk consistency. Reports of unauthorized charges, late or unclear bills, and disputes that drag on for months - sometimes requiring external authorities - signal substantial risk for people who must budget carefully or who cannot afford ongoing billing friction. If predictable, friction-free billing is non-negotiable, it's prudent to compare other providers or independent billing arrangements before committing.
The key positives - therapists who connect with clients, practical strategies for managing anxiety and health-related stress, and the option for extended sessions or specialized approaches - do meaningful work in offsetting the downsides. When staff and clinicians establish rapport, remain attuned to individual needs, and offer tailored plans (including modalities like EMDR or targeted coping work), residents can experience genuine progress and a sense of being understood. The presence of flexible scheduling, including Saturday options, further reduces barriers to care for residents whose routines require accommodation, helping families feel that mental health support is integrated rather than add-on.
However, the main cons loom large enough to influence the decision. Billing and insurance handling emerge as the most persistent pain points: inconsistent information from front-desk staff, delays or confusion about what is covered, and situations where charges appear without clear notification. Instances described by families include mismatched insurance identifiers, shifting primary-account designations, and long fights to secure refunds or to contest erroneous charges. In one troubling thread, disputes escalated to government intervention before resolution. Those risks can erode trust and add substantial administrative burden to caregivers already juggling multiple responsibilities.
For families weighing the decision, a practical path is essential. Before enrollment, secure explicit, written confirmation of who handles billing, what is covered by insurance, and how authorization processes will work. Insist on a current, itemized billing plan with a straightforward dispute process and a named contact who can escalate issues quickly. Verify the provider's billing entity, confirm EIN status, and request proactive alerts for any anticipated charges or changes in coverage. Document every communication and keep copies of agreements, EOBs, and receipts. If the aim is serene, predictable care with minimal financial drama, this is the area where alternatives may outperform.
In the end, Mary Mcgrew ALH offers genuine value when the clinical relationship is solid and the administrative framework is transparent and efficient. The strongest community attributes are the quality therapists who can build meaningful connections and guide residents through complex health and emotional landscapes, plus scheduling flexibility that eases access to care. The caveat is clear: billing and front-desk reliability must be consistently strong to sustain confidence. For families ready to supervise or negotiate the financial side and who prioritize therapeutic continuity, this option can be a very viable fit. For those who cannot tolerate recurring billing ambiguity, exploring other providers with stricter billing governance is a prudent move.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mary McGrew Alh is an assisted living community located in Anchorage, AK. This board and care home offers a comfortable and supportive environment for seniors in need of assistance with daily activities.
Residents can enjoy the amenities provided, including a spacious dining room where nutritious meals are served, fully furnished accommodations, and access to a beautiful garden. Housekeeping services ensure that living spaces remain clean and tidy at all times.
For those who value connectivity, Mary McGrew Alh offers Wi-Fi and high-speed internet access throughout the facility. Residents can stay connected with friends and family or browse the web at their convenience.
The care services offered at Mary McGrew Alh are comprehensive and tailored to meet each individual's needs. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical attention.
Special dietary restrictions are accommodated by offering diabetes diets and meal preparation according to specific dietary needs. Medication management is provided to ensure that residents are taking their medications correctly.
Transportation arrangements for medical appointments are available, eliminating the hassle of arranging transportation independently. Additionally, there is convenient proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. Whether it's participating in group exercises or enjoying social gatherings with fellow residents, there are plenty of opportunities for companionship and recreation.
Overall, Mary McGrew Alh provides a warm and welcoming environment where seniors can receive personalized care while enjoying a variety of amenities and convenient access to nearby services and attractions.
Mary Mcgrew Alh is located at 725 Winter Haven Street, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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