Information last verified:
725 Winter Haven Street, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
Marissa felt much better after her first Thrive Counseling visit. The client is grateful for her counselor. Her first meeting with a counselor went very well and was easy and stress-free. Noel Tyler is a great therapist, warm and approachable, making it easy to open up. Noel Tyler has been very helpful and kind, and introduced EMDR therapy, which made a world of difference. Noel Tyler takes time to listen to clients and builds suitable treatment plans, advocating for them. Noel is the best therapist the client has had and has helped cope with health issues and maintain a healthy relationship. Jennifer Morton has been an amazingly helpful therapist along the journey. Jenn Morton is genuinely caring and person-centered, with an appreciated use of art in therapy. Thriveworks offers Saturday appointments and accepts insurance.
They were double charged for their initial appointment. They had to call the help line three times to get the charge removed. They were told the issue would be resolved only after the clinician confirmed the double charge. They removed their card on file because automatic payments would have charged them incorrectly. After almost two weeks of waiting with no updates, Thriveworks canceled their next appointment due to a delinquent charge. They felt it was their job as a client to resolve the company's mistakes. The inability to charge correctly and remedy the issue in a timely manner kept them from getting the services they wanted. They were charged for several visits without authorization, which were supposed to be covered by insurance. They only learned months later that the charges were posted and they did not receive refunds. The company claimed the charges were legitimate to their credit card company. They faced a year-long dispute over alleged insurance fraud and involved the attorney general's office. Refunds only came after a letter from the attorney general’s office. They would never recommend the company due to ongoing billing and customer support issues. The office allegedly lied about taking insurance and did not inform the client for three appointments. Front desk staff were inconsistent and unhelpful, contributing to a bad experience. Thriveworks’s billing and customer support ruined the company’s reputation.Mary Mcgrew Alh in Anchorage is best suited for adults who want ready access to counseling through a sizable pool of therapists and value flexible scheduling, including weekend options when available. The strongest attraction here is the ability to find a clinician who can deliver meaningful therapeutic work, with praise often directed at individual therapists who connect, listen, and tailor treatment. This setting works best for someone who is ready to prioritize the quality of therapy and is comfortable navigating a system where administrative processes, particularly billing and front-desk communication, can lag behind. In short, the most satisfied clients are those who can tolerate administrative bumps because the clinical relationship itself can be highly effective.
Those who should consider alternatives are individuals who demand flawless, upfront billing and a frictionless insurance experience. Across the reviews, recurring red flags point to double charges, charges made without authorization, and insurance processing missteps tied to changes in provider identifiers. Front-desk consistency is described as unreliable, with slow or unclear responses from billing and administrative staff. For someone who cannot bear the risk of unexpected charges or who requires crystal-clear, itemized billing with prompt refunds, a different practice with transparent pricing and stronger financial controls would be a wiser choice. Families caring for a loved one who cannot monitor every billing detail should look for a partner with tighter financial governance.
The primary clinical strengths are real and deliverable, according to multiple clients. Several therapists are described as caring, seasoned, and capable of employing effective modalities, including EMDR and trauma-focused approaches. When the therapeutic alliance works, it yields tangible relief and progress, and several clinicians earn heartfelt endorsements for their empathy, patience, and skill. Yet these advantages do not occur in isolation. The governing concern remains the administrative framework that should surround any therapy program. Strong clinical work risks being overshadowed by financial confusion, which erodes trust and threatens continuity of care if unresolved.
The most troubling aspect is the scale and persistence of the billing shortcomings. Reports include double billing at the outset of care, late or missing refunds after overcharges, iterations of charges that appear to be outside the agreed plan, and even disputes that stretched to state authorities. An environment where insurance claims are mishandled or where clients must relay proof of eligibility multiple times creates a fragile foundation for care. The financial headaches carry emotional weight, complicating schedules and undermining the very stability therapy seeks to provide. Clinically excellent care loses some of its value when the money side becomes a source of stress and distraction.
From a practical perspective, there are meaningful positives for those who can navigate them. The network reportedly offers Saturday appointments, which can be a crucial convenience for working families or individuals with tight midweek windows. The breadth of therapist options is another upside, increasing the likelihood of finding a compatible match for personality, approaches, and specific goals. The caveat is that these scheduling and access benefits are not a cure for the underlying administrative fragility. The most reliable path, therefore, is to establish a clearly documented relationship with a single, well-regarded clinician while instituting strict billing guardrails: written estimates, itemized bills, upfront confirmation of insurance coverage, and a clear point of contact for billing issues. If administrative reliability cannot be guaranteed, the time and money spent may not justify staying.
The bottom line is that this community can produce meaningful therapeutic gains when the clinician match is strong and the administrative process is effectively managed. For families weighing options, the decisive question is whether the anticipated therapeutic progress justifies enduring potential billing headaches. The prudent course is to lock in explicit financial expectations before starting care: a fixed per-visit rate or transparent co-pays, a named billing supervisor, and written confirmation of insurance coverage prior to every session. If those guardrails cannot be established or maintained, it is hard to justify sticking with this provider. When the billing environment is trustworthy and predictable, the clinical benefits can be substantial; when it is not, the cost, financially and emotionally, can overwhelm the therapeutic value.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mary McGrew Alh is an assisted living community located in Anchorage, AK. This board and care home offers a comfortable and supportive environment for seniors in need of assistance with daily activities.
Residents can enjoy the amenities provided, including a spacious dining room where nutritious meals are served, fully furnished accommodations, and access to a beautiful garden. Housekeeping services ensure that living spaces remain clean and tidy at all times.
For those who value connectivity, Mary McGrew Alh offers Wi-Fi and high-speed internet access throughout the facility. Residents can stay connected with friends and family or browse the web at their convenience.
The care services offered at Mary McGrew Alh are comprehensive and tailored to meet each individual's needs. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical attention.
Special dietary restrictions are accommodated by offering diabetes diets and meal preparation according to specific dietary needs. Medication management is provided to ensure that residents are taking their medications correctly.
Transportation arrangements for medical appointments are available, eliminating the hassle of arranging transportation independently. Additionally, there is convenient proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. Whether it's participating in group exercises or enjoying social gatherings with fellow residents, there are plenty of opportunities for companionship and recreation.
Overall, Mary McGrew Alh provides a warm and welcoming environment where seniors can receive personalized care while enjoying a variety of amenities and convenient access to nearby services and attractions.
Mary Mcgrew Alh is located at 725 Winter Haven Street, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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