Arc Winterhaven

840 Winter Haven Street, Anchorage, AK 99504

For more information about senior living options: (844) 490-3973

3.7 from 29 reviews
5 stars
16
4 stars
2
3 stars
4
2 stars
1
1 stars
6

Assisted Living Board and Care Home

Overall Review of Arc Winterhaven

Pros

  • pro The place is great for disabled people to hang out and enjoy themselves.
  • pro The company is great.
  • pro The agency is wonderful.
  • pro The staff is very nice here.
  • pro They are helping people who need it.
  • pro The staff are amazing.
  • pro The places are nice and have fair prices.

Cons

  • pro The place is more like a business than a help center.
  • pro Some people are singled out for harassment by the employees and management.
  • pro The place sucks and keeps calling people despite requests to stop.
  • pro Donors were disrespected and called names while trying to donate clothes.
  • pro The organization used to be the best, but now they have issues.
  • pro Many clients living there can be a problem.

Review

There is a single place that people describe with a wide range of feelings, from tentative optimism to outright frustration. On one hand, it's praised as a welcoming hub that serves a diverse community, especially those who are disabled. Reviewers note that it's "a great place to hang out and enjoy themselves," and they speak warmly of a sense of companionship and support that can be found there. One person has been visiting since March 2019 and feels the experience has matured into something meaningful over time, suggesting that what began as a routine visit has grown into something more substantial and worthwhile. The overall impression for many is that the space holds real potential for positive change, and there is a belief that improvements are on the horizon.

There's no shortage of positive political and emotional energy around the place either. It is described as a "great company" and a "wonderful agency," with several voices emphasizing the warmth and dedication of the staff. The praise culminates in remarks about the staff being amazing: "amazing staff! absolutely loved it," and "the staff is very nice here." For those who rely on the services provided, this personal warmth and professional care appears to be a cornerstone of the experience, making the environment feel trustworthy and supportive. The sentiment reflects a sense of gratitude for people who dedicate themselves to helping others, often underscoring that the human element is a standout feature.

Yet the picture is far from uniform. A critical thread runs through the accounts, pointing to tensions between the community and some of the people running or supervising the place. Some reviewers describe the environment as feeling more like a business than a help center, suggesting that commercial pressures and organizational priorities can sometimes overshadow the intended mission. There are mentions of harassment directed at individuals by employees and management, a troubling claim that underscores the fear and discomfort that can exist within any service space. These concerns are paired with remarks about staff choices that don't always align with every client's needs or preferences, painting a nuanced picture of a place where good intentions coexist with real organizational friction.

Another recurring theme concerns accessibility, availability, and boundaries. Reviewers wish for longer hours, noting that the "nice places with fair prices" are only part of the equation if hours can accommodate people's schedules and needs. There are also practical complaints about being inundated with calls despite requests to stop, which adds a layer of frustration to an otherwise hopeful narrative. The tension between outreach and privacy is a delicate balance, and the feedback here suggests that better communication protocols and more respectful contact practices could go a long way toward restoring trust.

In a different vein, a personal encounter with a different organization adds another dimension to the conversation. One reviewer recounts a negative experience donating to Value Village, mentioning disrespect and name-calling while attempting to donate clothes from Nordstrom's. The encounter left the person feeling alienated and unwilling to engage with either party again. This detail, while specific to a separate interaction, reinforces a broader call for respect and professional conduct in all dealings with the community and partner organizations. It serves as a reminder that even well-intentioned networks can suffer reputational damage when courtesy and dignity are in short supply.

Despite the criticisms and occasional sour notes, the tapestry of reviews still highlights a resilient core: help is being offered, and many people do feel supported and valued by the staff. The line "they helping people that needs it" captures a fundamental truth that runs through the whole set of impressions: the purpose of this place is fundamentally about service and care. The recurring praise for the staff - despite the challenges - suggests that the human element remains the strongest asset, capable of lifting spirits and reinforcing a sense of community even when the organizational machinery is imperfect.

Taken together, the collection of voices points to a place with undeniable strengths and several serious shortcomings. It is heralded as a valuable space for disabled individuals to connect and enjoy themselves, with a compassionate team behind it. At the same time, it faces criticisms that touch on harassment, perceived corporate pressures, staff compatibility, and boundary issues around outreach and donations. The future of this hub, then, may hinge on how candidly it addresses these concerns: by ensuring respectful interactions, refining staff selection, extending operating hours, tightening contact practices, and preserving the humane core that many already celebrate. If those adjustments are made, the potential that so many recognize could translate into a lasting and meaningful improvement for all who rely on it.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (9 miles away) Ted Stevens Anchorage International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arc Winterhaven in Anchorage, AK is a board and care home that provides a comfortable and supportive living environment for seniors. Our fully furnished facility offers all the amenities residents need to enjoy a fulfilling and worry-free lifestyle.

The dining room provides delicious and nutritious meals, accommodating special dietary restrictions to ensure everyone's health and satisfaction. Housekeeping services are provided to maintain cleanliness and an inviting atmosphere throughout the community.

Residents can enjoy the beautiful garden and outdoor spaces, perfect for relaxation or socializing with fellow residents. Wi-Fi/high-speed internet is available for staying connected with loved ones or pursuing personal interests.

At Arc Winterhaven, our dedicated staff is committed to providing personalized care services. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure residents' comfort and safety. Medication management is also provided to help individuals stay on track with their prescriptions.

We understand the importance of coordinating with health care providers, so our team actively collaborates with them to ensure each resident receives the necessary medical attention. Transportation arrangements are available for both medical appointments and other outings.

Residents can participate in scheduled daily activities designed to promote engagement, socialization, and overall well-being. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals – offering convenience and accessibility for various needs or recreational opportunities.

At Arc Winterhaven in Anchorage, AK, we strive to create a warm and welcoming community where seniors can live comfortably while receiving the support they need.

Nearby Places of Interest

Physicians

  • Alaska Commons Surgery Center (0.3 miles)
  • VA MEDICAL Center-ANCHORAGE (1.3 miles)
  • JBER Orthopedic Clinic (1.5 miles)
  • Mountain View Health Center (2.2 miles)
  • University Imaging Center (2.3 miles)
  • John Baptist Dekeyser (2.3 miles)
  • Pioneer GI Clinic (2.4 miles)

Places of Worship

  • St Innocent Russian Orthodox Cathedral (0.3 miles)
  • Anchorage Baptist Temple (1.2 miles)

Restaurants

  • Subway (0.4 miles)
  • Ronnie 2 (0.7 miles)
  • Arby's (0.7 miles)
  • Taco Bell (0.7 miles)
  • Ding How (0.7 miles)
  • McDonald's (0.8 miles)
  • McDonald's (0.9 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Allegiance Health Care (2.4 miles)
  • Ivy Home Infusions (2.5 miles)
  • Providence Health Park Pharmacy (3 miles)

Cafes

  • Caffé D'arte Alaska (0.9 miles)
  • Starbucks (1.1 miles)
  • Arctic Grounds Coffee Company (1.9 miles)
  • Kaladi Brothers Coffee (2.3 miles)

Theaters

  • Regal Tikahtnu IMAX & RPX (1 miles)

Hospitals

  • Alaska Department Of Veterans Affairs - VA Hospital (1.3 miles)
  • Alaska Va Healthcare System (1.3 miles)
  • JBER Hospital (1.5 miles)
  • JBER Dental Clinic (1.5 miles)
  • North Star Behavioral Health System Hospital (1.9 miles)
  • Hall, Meghan - Coalition Health Center (2.5 miles)
  • ANMC Fireweed Building (2.6 miles)

Parks

  • The Polar Bear Park (1.3 miles)
  • Little Dipper Park (1.9 miles)
  • Castle Heights Park (2.4 miles)

Transportation

  • Elmendorf Airport (EDF) (2.8 miles)

Frequently Asked Questions

Where is Arc Winterhaven?

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