Arc Winterhaven in Anchorage, AK

840 Winter Haven Street, Anchorage, AK 99504

For more information about senior living options: (844) 490-3973

3.7 from 29 reviews
5 stars
16
4 stars
2
3 stars
4
2 stars
1
1 stars
6

Assisted Living Board and Care Home

Overall Review of Arc Winterhaven

Pros

  • pro It is a great place for disabled people to hang out and enjoy themselves.
  • pro There are upsides to being there.
  • pro The place has its blessing and is expected to improve.
  • pro They are a wonderful agency.
  • pro The places are nice and the prices are fair.
  • pro They help people in need.
  • pro The staff are amazing.

Cons

  • pro Many clients living there can be a problem, and the place feels more like a business than a help center.
  • pro Some people are harassed by the employees and management.
  • pro The place sucks and keeps calling residents despite repeated requests to stop.
  • pro Donors were disrespected and called names during the donation process.
  • pro The donor will no longer deal with either organization.
  • pro They used to be the best, but now they have issues.
  • pro There are issues with the staff's choices.
  • pro The hours are limited; they wish the place were open longer.

Review

Arc Winterhaven in Anchorage is best suited for disabled adults who want a social, community-focused environment where participation and companionship matter more than medical oversight. The reviews portray a setting that emphasizes people being able to hang out, engage in activities, and benefit from approachable, caring staff. The price point is repeatedly described as fair, which makes this community appealing to families seeking value without sacrificing warmth and accessibility. For residents who thrive on social interactions and a resident-driven vibe, Arc Winterhaven offers a workable home base. Those needing intensive daily medical supervision or tightly structured routines should approach with caution, as the model leans toward enabling social engagement over clinical care.

Alternatives should be considered for families prioritizing zero tolerance for problematic staff interactions or for those who require steadier boundaries and fully professional care. Several reviewers flag issues with some staff and management, hinting at harassment or inconsistency that cannot be ignored. A number of comments describe a business-like atmosphere that can feel transactional rather than genuinely supportive. Hours are noted as shorter than ideal, which matters for families needing later-day access or more flexible scheduling. For residents with complex medical needs or who require comprehensive supervision, a more traditional assisted living or specialized care setting may deliver the reliability and oversight that Arc Winterhaven does not consistently guarantee.

The core positives at Arc Winterhaven are compelling: a strong, compassionate staff contingent, and a real ability to help people who need support and social connection. Multiple reviewers highlight kindness from frontline workers and a sense that the staff genuinely cares about residents' well-being. The affordability and accessible location in Anchorage are practical pluses, particularly for families balancing budget with care needs. Yet these strengths are counterbalanced by recurring concerns about staff fit for certain residents, occasional disrespect, and management approaches that some perceive as overbearing. The result is a mixed experience - genuine warmth in some shifts and uneven execution in others - enough to tilt the scale for families seeking a predictable, steady routine.

To evaluate this community effectively, practical due diligence is essential. Prospective families should observe resident-staff interactions during tours, ask pointed questions about staff training, turnover, and the mechanisms for addressing complaints. Clarify what is included in the hours - transportation, meals, activities - and confirm safety and supervision levels, along with how resident preferences are integrated into daily life. It's also prudent to discuss past incidents cited by reviewers and ask how leadership has responded and what changes have been implemented since. A candid dialogue about boundaries, communication preferences, and resident autonomy will reveal how well the operation aligns with individual expectations and family norms.

From a decision-making standpoint, Arc Winterhaven delivers meaningful social value at an accessible price point for the right resident. It is especially well-suited for individuals who flourish in a communal setting, value peer interaction, and do not require intensive medical support. For those who prize quiet reliability, consistent staff behavior, and longer, more flexible operating hours, this option may feel limiting. In such cases, families should compare Arc Winterhaven with other assisted living options that provide more formalized care plans, clearer staff-to-resident ratios, and explicit behavior guidelines. The choice hinges on balancing the attractiveness of a warm, social environment against the need for steadier oversight and more predictable routines.

Bottom line: Arc Winterhaven can be a good fit for a socially oriented, budget-conscious segment of the senior population, especially for residents who want a friendly, community-driven atmosphere without heavy medical demands. Yet the reviews warn of inconsistencies in staff interactions and some administrative friction, signaling the need for visits that go beyond a surface impression. Families prepared to address occasional personnel issues and to set clear expectations around boundaries and routines will extract meaningful value here. Those unable to tolerate staff friction, harassment concerns, or limited hours should actively explore alternatives that promise stronger professional oversight, more predictable service, and longer, more varied activity windows.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (9 miles away) Ted Stevens Anchorage International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arc Winterhaven in Anchorage, AK is a board and care home that provides a comfortable and supportive living environment for seniors. Our fully furnished facility offers all the amenities residents need to enjoy a fulfilling and worry-free lifestyle.

The dining room provides delicious and nutritious meals, accommodating special dietary restrictions to ensure everyone's health and satisfaction. Housekeeping services are provided to maintain cleanliness and an inviting atmosphere throughout the community.

Residents can enjoy the beautiful garden and outdoor spaces, perfect for relaxation or socializing with fellow residents. Wi-Fi/high-speed internet is available for staying connected with loved ones or pursuing personal interests.

At Arc Winterhaven, our dedicated staff is committed to providing personalized care services. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure residents' comfort and safety. Medication management is also provided to help individuals stay on track with their prescriptions.

We understand the importance of coordinating with health care providers, so our team actively collaborates with them to ensure each resident receives the necessary medical attention. Transportation arrangements are available for both medical appointments and other outings.

Residents can participate in scheduled daily activities designed to promote engagement, socialization, and overall well-being. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals – offering convenience and accessibility for various needs or recreational opportunities.

At Arc Winterhaven in Anchorage, AK, we strive to create a warm and welcoming community where seniors can live comfortably while receiving the support they need.

Nearby Places of Interest

Physicians

  • Alaska Commons Surgery Center (0.3 miles)
  • VA MEDICAL Center-ANCHORAGE (1.3 miles)
  • JBER Orthopedic Clinic (1.5 miles)
  • Mountain View Health Center (2.2 miles)
  • University Imaging Center (2.3 miles)
  • John Baptist Dekeyser (2.3 miles)
  • Pioneer GI Clinic (2.4 miles)

Places of Worship

  • St Innocent Russian Orthodox Cathedral (0.3 miles)
  • Anchorage Baptist Temple (1.2 miles)

Restaurants

  • Subway (0.4 miles)
  • Ronnie 2 (0.7 miles)
  • Arby's (0.7 miles)
  • Taco Bell (0.7 miles)
  • Ding How (0.7 miles)
  • McDonald's (0.8 miles)
  • McDonald's (0.9 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Allegiance Health Care (2.4 miles)
  • Ivy Home Infusions (2.5 miles)
  • Providence Health Park Pharmacy (3 miles)

Cafes

  • Caffé D'arte Alaska (0.9 miles)
  • Starbucks (1.1 miles)
  • Arctic Grounds Coffee Company (1.9 miles)
  • Kaladi Brothers Coffee (2.3 miles)

Theaters

  • Regal Tikahtnu IMAX & RPX (1 miles)

Hospitals

  • Alaska Department Of Veterans Affairs - VA Hospital (1.3 miles)
  • Alaska Va Healthcare System (1.3 miles)
  • JBER Hospital (1.5 miles)
  • JBER Dental Clinic (1.5 miles)
  • North Star Behavioral Health System Hospital (1.9 miles)
  • Hall, Meghan - Coalition Health Center (2.5 miles)
  • ANMC Fireweed Building (2.6 miles)

Parks

  • The Polar Bear Park (1.3 miles)
  • Little Dipper Park (1.9 miles)
  • Castle Heights Park (2.4 miles)

Transportation

  • Elmendorf Airport (EDF) (2.8 miles)

Frequently Asked Questions

Where is Arc Winterhaven?

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