12230 Shenandoah Road, Anchorage, AK 99516
For more information about senior living options: (844) 490-3973
Their services are top notch and clients can participate in fun activities. They are a great resource for people with disabilities. They serve soup that is loved by patrons. The staff are friendly, kind, professional, and capable. They do great things for the community. It is a fantastic place with great services tailored to help those with special needs. Hope is a great resource. They offer good deals on used items.
The reviewer questions why an employee parks in a restricted spot every day, calling it illegal and asking how that reflects as a role model. The reviewer calls the excuse for the door not being open to the public lame. The reviewer states that the leadership needs an overhaul and will be their own downfall if not changed. The reviewer describes the staff as unprofessional, rude, arrogant, and dismissive, alleging they coerce and threaten clients and intrude in meetings without client consent. The reviewer alleges the staff make false accusations and manipulate clients when others try to empower them to stand up for themselves, labeling the staff petty and lacking boundaries. The reviewer laments that the problem has been going on for way too long.The collection of impressions about this organization paints a vivid picture of a community hub that many rely on for meaningful support, while also highlighting a mix of frustrations and areas in need of improvement. On one hand, there is a strong sense of purpose and pride in what the place aims to offer: accessible services for people with disabilities, resources for the homeless, and opportunities for engagement that can feel like real lifelines. Several reviewers speak warmly of the environment as a place that can be a beacon of help - where soup is served, meals and showers are available, clothing and mail services exist, and where people can connect with staff and fellow attendees in a supportive setting. The sentiment is that, despite its challenges, the organization is a force for good in the community, with staff who are described as kind, professional, and capable, and with programs designed to foster participation and social connection.
Those positive experiences are echoed in praise for the breadth of services and opportunities. Reviewers note the value of the community activities and the sense that participants can join in meaningful ways. The facility is appreciated as a resource for those who need basic necessities, a place to regroup, and a location where people can engage with both staff and peers in constructive ways. For some, the appeal is practical and tangible: affordable or used items (like a shelf), reliable access to meals, and a stable space that can feel like a home-away-from-home. The overarching message from these accounts is that the organization, at its best, provides essential support that can improve daily life and offer moments of connection and dignity.
Yet the narrative is not uniformly celebratory. A recurring thread among the reviews is frustration with certain staff behaviors and with what some perceive as a lack of accountability. Several accounts describe staff as unprofessional, rude, arrogant, or dismissive, and there are strong concerns about coercion and manipulation. Specific criticisms include claims that staff try to coerce clients into complying with their agendas, intrude on meetings without proper client consent, and make false accusations in order to control or undermine individuals who advocate for themselves. In these voices, boundaries are blurred, and the line between helpful oversight and overreach becomes a source of tension. The tone of these critiques is direct and unequivocal: there is a real need for respect, proper boundaries, and professional conduct from leadership down to frontline staff.
Leadership and organizational direction emerge as another major point of contention. Some reviewers argue that the leadership "needs an overhaul," suggesting that the current trajectory - rather than strengthening the organization - could undermine its long-term mission. There is a sense that, while there are capable and kind people within the staff, the overall leadership may be failing to align with the values of pride, honor, and dignity that the reviewers say they teach and model. A few comments acknowledge positive interactions with particular individuals, implying that the culture is uneven and that improvements at the top could help unlock the best efforts of the people on the ground.
Accessibility and public-facing operations also feature prominently in the feedback. A number of people express frustration with practical access issues, such as doors not being open to the public, which may be framed as a safety or policy problem that goes beyond ordinary service delivery. The complaint about a gray car parking in a restricted spot and the question of how that reflects on role modeling signals a broader concern: how the organization enforces rules and demonstrates accountability. Even where problems exist, several reviewers recognize reforms when they happen, noting gratitude for fixes after complaints and describing a willingness to acknowledge and address ongoing accessibility concerns.
Despite the discord, there is a consistent throughline of genuine appreciation for what the place offers. People speak of the environment as welcoming to families, friends, and staff, and for many, it remains a place where they feel supported and valued. The nuanced picture includes statements like "I usually have a good experience," "I enjoyed working with staff and clients at Hope very much," and "a great resource" for the community. This blend of warmth and critique underscores a complex reality: the organization serves an important purpose and touches many lives, but it also faces real, sometimes loud, challenges that require continuous attention, training, and culture shifts to ensure that the core ideals of pride, honor, and dignity are consistently reflected in every interaction.
In the end, the portrait that emerges is of a facility that is deeply meaningful to a wide range of people. It functions as a vital support system - providing meals, showers, clothing, mail services, and engaging activities - while sometimes falling short in areas of staff conduct, leadership alignment, and public accessibility. The reviews together suggest a community in which the mission remains strong, the potential for greatness exists, and the path forward depends on addressing concerns about professionalism, respecting client autonomy, and ensuring consistent, fair policies. If these improvements are pursued with the same commitment that many reviewers already associate with the organization, the space can continue to be a reliable resource that honors its stated values and reinforces the dignity of the people it serves.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hope Shenandoah is a board and care home located in Anchorage, AK. Our community offers a warm and welcoming environment for seniors who require assistance with their daily living activities.
Our fully furnished and comfortable accommodations provide residents with everything they need to feel at home. We have a spacious dining room where nutritious meals are prepared and served, taking into consideration any special dietary restrictions. Housekeeping services ensure that the living spaces are kept clean and tidy.
At Hope Shenandoah, we prioritize the well-being of our residents by offering various amenities and care services. Our beautiful garden and outdoor space provide opportunities for relaxation and enjoying nature. Residents can also stay connected with friends and family through telephone access and Wi-Fi/high-speed internet.
Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. They coordinate with health care providers to ensure that each resident's medical needs are met. Medication management is provided to ensure proper administration of medications.
We understand that transportation is important for seniors, especially for medical appointments. Therefore, we offer transportation arrangement to medical facilities as well as doctors' appointments.
To foster social engagement among residents, we organize scheduled daily activities that cater to their interests and preferences. Additionally, there are two cafes, seven pharmacies, thirteen physicians, fifteen restaurants, two places of worship nearby for convenience. In case of emergencies or specialized care needs, there are also two hospitals in close proximity.
At Hope Shenandoah in Anchorage, AK, we strive to create a nurturing environment where seniors can live comfortably while receiving the assistance they require.
Hope Shenandoah is located at 12230 Shenandoah Road, Anchorage, AK 99516 in Anchorage Municipality, Alaska
Cindy And Vic's Wilderness Retreat
Anchorage, AK
Fully furnished rooms with comprehensive care and engaging daily activities.
Maria Angelica Alh III
Anchorage, AK
Small, personalized board-and-care with 24/7 supervision and comprehensive daily support.
Hope Furrow Ranch
Anchorage, AK
Small, personalized care with comprehensive daily living and medical support.
Rabe Assisted Living Home
Anchorage, AK
Compassionate dementia-focused care in a welcoming, family-owned, home-like setting.
Golden Sunrise ALH
Anchorage, AK
Fully furnished with comprehensive care, meals, and support services.
House of Shalom
Anchorage, AK
Premier assisted living in a serene Anchorage setting with strong access to healthcare and nearby dining, worship, and hospitals.
Aspen Creek
Anchorage, AK
Friendly, attentive staff in a beautiful, well-maintained facility with engaging activities.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community