12230 Shenandoah Road, Anchorage, AK 99516
For more information about senior living options: (844) 490-3973
It is a great place with great people. It is a good resource for people with disabilities. It provides meals, showers, clothes, and mail for the homeless. Its services are top-notch, with clients able to participate in fun activities. The staff are kind, professional, and capable. People usually have good experiences there. It does great things for the community.
They question why an employee parks in that spot every day, calling it illegal and a poor role model. They describe the door not being open to the public as a lame excuse. They say staff often refuse to listen and are blasted for bad behavior, hoping for better conduct. The leadership totally needs an overhaul, or they will be their own downfall. The staff are unprofessional, rude, arrogant, and dismissive. They claim staff coerce clients, threaten them into compliance, and intrude in meetings without client consent.Hope Shenandoah is best suited for families seeking a practical, community-focused option that can support adults with disabilities or special needs through engagement, everyday support, and structured activities. It works well for residents who value social connection, accessible services (meals, showers, clothing, mail), and programs that keep people involved in meaningful tasks and events. For households looking for a straightforward, purpose-driven environment where daily life centers on participation and community, this is a credible option in Anchorage.
The strongest positives come from staff who are described as kind, professional, and capable, with a clear emphasis on services tailored to people with special needs. Residents and visitors repeatedly note engaging activities and a genuine sense of community. The facility's willingness to provide practical resources - meals, access to showers and clothing, mail services - adds real, tangible support that can lighten daily living burdens. For families prioritizing dignity through helpful programming and accessible basics, these elements carry meaningful weight.
Yet, these strengths sit alongside serious cautions about leadership and everyday conduct. A persistent thread in the feedback points to leadership that many feel needs an overhaul, risking a drift from a consistently trustworthy standard. Equally troubling are reports of unprofessional, rude, and dismissive staff behaviors, with some accounts alleging coercion or manipulation and a lack of boundaries in how clients are treated or included in meetings. These are not minor irritants; they touch on autonomy, safety, and the quality of daily interactions, and they cannot be dismissed when evaluating long-term placement.
In weighing pros and cons, the practical services and welcoming, activity-rich atmosphere offer real offset for many families - particularly those who prize accessible resources and social engagement for individuals with disabilities. When staff are compassionate and competent, the day-to-day experience can be meaningful, and the community framework can sustain independence and self-esteem. However, the shadow of inconsistent leadership and problematic staff interactions erodes trust and makes resilience variable from shift to shift. For households where dignity, autonomy, and uniformly respectful treatment are non-negotiable, the offset may not fully compensate.
Those who should consider alternatives are families seeking a consistently professional, uniformly courteous environment with tightly managed boundaries and accountability. If a resident requires steady, high-level oversight, highly predictable staff behavior, or a culture where client consent and advocacy are unquestioned, other options in Anchorage may deliver greater reassurance. Similarly, if planning a long-term placement where negative staff experiences could undermine well-being, it's prudent to compare with other communities that emphasize stronger governance and more consistent staff culture.
For a well-informed decision, approach Hope Shenandoah with a concrete plan: arrange multiple visits at different times, observe staff?resident interactions, and request candid conversations with leadership about client consent, boundaries, and complaint handling. Ask for specifics on staff training, supervision, and accountability measures, and seek out current families who can share recent experiences. If proceeding, pair the move with clear expectations, a designated point person for concerns, and a trial period to confirm that the environment aligns with the resident's needs and the family's standards. In short, Hope Shenandoah can be a strong fit for purpose-driven care and community involvement, but it requires careful vetting to ensure the leadership culture and day-to-day interactions meet the family's non-negotiables.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hope Shenandoah is a board and care home located in Anchorage, AK. Our community offers a warm and welcoming environment for seniors who require assistance with their daily living activities.
Our fully furnished and comfortable accommodations provide residents with everything they need to feel at home. We have a spacious dining room where nutritious meals are prepared and served, taking into consideration any special dietary restrictions. Housekeeping services ensure that the living spaces are kept clean and tidy.
At Hope Shenandoah, we prioritize the well-being of our residents by offering various amenities and care services. Our beautiful garden and outdoor space provide opportunities for relaxation and enjoying nature. Residents can also stay connected with friends and family through telephone access and Wi-Fi/high-speed internet.
Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. They coordinate with health care providers to ensure that each resident's medical needs are met. Medication management is provided to ensure proper administration of medications.
We understand that transportation is important for seniors, especially for medical appointments. Therefore, we offer transportation arrangement to medical facilities as well as doctors' appointments.
To foster social engagement among residents, we organize scheduled daily activities that cater to their interests and preferences. Additionally, there are two cafes, seven pharmacies, thirteen physicians, fifteen restaurants, two places of worship nearby for convenience. In case of emergencies or specialized care needs, there are also two hospitals in close proximity.
At Hope Shenandoah in Anchorage, AK, we strive to create a nurturing environment where seniors can live comfortably while receiving the assistance they require.
Hope Shenandoah is located at 12230 Shenandoah Road, Anchorage, AK 99516 in Anchorage Municipality, Alaska
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