Hope Cottonwood

2501 Cottonwood Street, Anchorage, AK 99508

For more information about senior living options: (844) 490-3973

4.3 from 41 reviews
5 stars
31
4 stars
2
3 stars
2
2 stars
0
1 stars
6

Assisted Living Board and Care Home

Overall Review of Hope Cottonwood

Pros

  • pro The services provided and the ability for clients to participate in fun activities are top-notch.
  • pro There are very kind, professional, and capable people who work there.
  • pro It is a fantastic place with great services tailored to help those with special needs.
  • pro It is a great place with great people.
  • pro They do great things for the community, and the staff are always great.
  • pro Hope is a great resource.

Cons

  • pro They criticize an employee for parking in a restricted spot every day, calling it not legal and questioning how that person can be a role model.
  • pro They call the door not being open to the public a lame excuse and say the problem has been going on for too long.
  • pro They claim the staff do not listen and that their bad behavior should be called out, hoping for more honor in their work.
  • pro They state the leadership totally needs an overhaul and warn they will be their own downfall.
  • pro They describe the staff as unprofessional, rude, arrogant, and dismissive, alleging coercion, threats, meetings without client consent, false accusations, manipulation, and petty behavior.

Review

The collection of comments and experiences around this organization reveals a community hub that many people rely on for support, connection, and practical services, while also sparking frustration and strong opinions about how things are run. One narrator, who has spent years in a Direct Support Professional role, foregrounds both pride in the work and concern about everyday example-setting. Despite eight years in the field and a clear commitment to dignity, they point to concrete, recurring issues that they feel undermine the very values they teach - values like pride, honor, and dignity. A gray car repeatedly occupying a parking spot and a door that isn't always open to the public are cited as visible signs of bigger questions about accessibility, fairness, and model behavior. The dissonance between the ideals professed by staff and the everyday realities of a busy public-facing operation sits at the heart of these concerns.

A core grievance centers on access and the impression of who gets treated as a public-facing role model. The speaker questions how a person who parks in a supposedly restricted or improper spot every day can serve as a role model for the community. The complaint extends to the way facilities are managed in general: a door that has not been open to the public is described as emblematic of a broader sense that public access and transparency aren't being fully honored. Even when the issue was addressed, the tone of the message implies that the fix came after repeated complaints and a sense that staff had not been listening. The sentiment is that simply addressing a problem after being "put on blast" does not substitute for consistent, honor-driven behavior in day-to-day operations.

Amid the criticisms, there is a thread of gratitude and practical praise. Several reviewers highlight the organization as a valuable resource for people with disabilities and for those experiencing homelessness. They celebrate tangible services such as hot meals, showers, clothing, and mail services, underscoring how these resources meet real, immediate needs. One reviewer even calls the soup "great," and others emphasize the usefulness of the campus as a place to socialize with friends and staff, suggesting that the environment can be welcoming and supportive, especially for those navigating difficult circumstances. The presence of programs and activities that allow clients to participate and engage in a positive way is repeatedly pointed to as a strength that helps people feel connected and valued.

The messages also reflect a spectrum of satisfaction with the people who work there. On the one hand, there are affirmations of kind, professional, and capable staff members who contribute to a strong, helpful atmosphere. Some reviewers describe the place as a "great" facility with services that are well-tailored to assist people with special needs, and they acknowledge the value of having trustworthy, supportive colleagues and volunteers. A few comments highlight the practical, everyday benefit of shopping or exchanging items on-site - such as buying a used shelf and finding a good deal - which adds a sense of community usefulness beyond the core social services. Taken together, these positive notes paint a picture of a space where many individuals have meaningful experiences and constructive interactions.

Yet alongside the praise there are sharp criticisms about leadership and the behavior of certain staff members. A prominent complaint is that the leadership "totally needs an overhaul," with a warning that poor leadership could jeopardize the long-term success of the organization. Some reviewers describe professional boundaries being crossed and staff acting in coercive or dismissive ways toward clients. Allegations include coercion, threats about involvement in meetings without proper client consent, false accusations, and manipulation when others push for clients to advocate for themselves. Such accounts are presented as a significant obstacle to the trust and safety that the community should expect from an organization serving vulnerable populations. The tone of these comments is cautionary: without accountability and clearer boundaries, even well-meaning programs risk eroding trust.

In the end, the portrait that emerges is one of a complex ecosystem: a hub that offers essential services, social connection, and a sense of purpose for many, while simultaneously facing serious internal challenges that affect staff dynamics, leadership, and everyday access. For some, the organization remains a beacon of support - an honest, non-charitable-driven enterprise that provides real opportunities for people with special needs and a reliable place for community members to gather and participate. For others, the experience is marred by perceived inequities, unprofessional conduct, and a sense that more consistent, honor-driven behavior from leadership and staff is needed to truly live up to the ideals they teach and the promises they make.

Ultimately, the narratives converge on a hopeful yet urgent call: the organization should continue to deliver the vital resources that many rely on, while also embracing a sustained commitment to respectful leadership, transparent public access, and consistent, client-centered practices. When those elements align, the community benefits not only from meals and services, but from a culture that embodies the pride, honor, and dignity it seeks to instill. Until then, conversations - both praise and critique - will persist, reflecting an organization that matters deeply to many and warrants thoughtful, concrete improvements to live up to the trust placed in it.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (5 miles away) Ted Stevens Anchorage International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hope Cottonwood is a board and care home located in Anchorage, AK. This community offers a range of amenities to ensure the comfort and convenience of its residents. The dining room is available for residents to enjoy delicious meals prepared by the staff, who can accommodate special dietary restrictions. Every apartment is fully furnished, providing a cozy living space for each resident. The beautiful garden and outdoor space offer opportunities for relaxation and enjoyment of nature.

Housekeeping services are provided to maintain cleanliness and a pleasant environment. Move-in coordination is available to assist new residents with a smooth transition into their new home. Residents can stay connected with family and friends through the telephone and Wi-Fi/high-speed internet access.

The dedicated staff at Hope Cottonwood offers comprehensive care services to assist with activities of daily living, including bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that the specific needs of each resident are met. For those with diabetes or special dietary restrictions, the staff can provide appropriate meal preparation and service.

Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. In terms of nearby amenities, there are two cafes, one park, eleven pharmacies, seventy-one physicians' offices, eight restaurants, one place of worship nearby. Additionally, six hospitals are conveniently located in close proximity to the community.

Hope Cottonwood also prioritizes residents' well-being by offering scheduled daily activities that promote socialization and engagement. Whether it's participating in group outings or enjoying recreational activities within the community itself, there are plenty of opportunities for residents to stay active and involved.

Overall, Hope Cottonwood is an assisted living community that provides personalized care in a comfortable setting while offering various amenities and services to cater to each resident's unique needs.

Nearby Places of Interest

Restaurants

  • Village Inn (0.3 miles)
  • Wendy's (0.5 miles)
  • McDonald's (0.9 miles)
  • Serrano's Mexican Grill (0.9 miles)
  • Charlie's Bakery (1.1 miles)
  • Arby's (1.1 miles)
  • Popeyes Louisiana Kitchen (1.1 miles)

Pharmacies

  • Carrs Pharmacy (0.4 miles)
  • Fred Meyer Pharmacy (0.4 miles)
  • Walgreens (0.5 miles)
  • Carrs-#0720 (0.6 miles)
  • Safeway Pharmacy 0720 Anchorage (0.6 miles)
  • Walmart Pharmacy (0.9 miles)
  • Ivy Home Infusions (1.2 miles)

Parks

  • Woodside Park (0.4 miles)

Physicians

  • Ray Robinson (0.5 miles)
  • Medical Park Family Care (0.5 miles)
  • Alaska Sleep Disorder Center (0.6 miles)
  • Alaska Retinal Consult (0.7 miles)
  • Grendahl Eye Associates (0.7 miles)
  • Patrick Martinez MD (0.7 miles)
  • Anchorage Audiology Clinic (0.8 miles)

Cafes

  • Black Cup (0.9 miles)
  • Starbucks (1.3 miles)

Places of Worship

  • Central Lutheran Church (1.1 miles)

Hospitals

  • Concentra Urgent Care (1.1 miles)
  • Hall, Meghan - Coalition Health Center (1.2 miles)
  • Providence Medical Center Pharm (1.3 miles)
  • Psychiatric Emergency Department at Providence Alaska Medical Center (1.3 miles)
  • Providence Day Surgery (1.3 miles)
  • Providence Sleep Disorders Center (1.3 miles)

Frequently Asked Questions

Where is Hope Cottonwood?

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Related Resources

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    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

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