Hope - Creekside (Formerly Hope-Genora)

7401 East 6th Avenue. Units 1 & 2, Anchorage, AK 99504

For more information about senior living options: (844) 490-3973

4.3 from 41 reviews
5 stars
31
4 stars
2
3 stars
2
2 stars
0
1 stars
6

Assisted Living

Overall Review of Hope - Creekside (Formerly Hope-Genora)

Pros

  • pro They provide great services tailored to help those with special needs.
  • pro They are a great resource for people with disabilities.
  • pro They are a great place for homeless individuals to get a meal, a shower, clothes, and mail.
  • pro People love their soup.
  • pro The place is known for having great people.
  • pro The services allow clients to participate in fun activities, which are top notch.
  • pro They offer good deals, such as a used shelf that customers loved.
  • pro The staff is consistently great.

Cons

  • pro They claim an employee parks in a restricted spot every day, which they view as illegal.
  • pro They call the door being closed to the public a lame excuse and say it shows a lack of accessibility.
  • pro They say leadership totally needs an overhaul and could be their own downfall at this rate.
  • pro They describe the staff as unprofessional, rude, arrogant, and dismissive, and claim they coerce and threaten clients to do what staff want.
  • pro They allege staff intrusion into meetings without client consent and that they make false accusations, manipulating clients.
  • pro They state the problem has gone on for too long and that staff refuse to listen.

Review

A range of voices converge to paint a complex portrait of a community-centered hub that serves disabled individuals, people experiencing homelessness, and the broader public. On the surface, the place is praised as a practical, welcoming resource with tangible offerings - from meals and showers to mail services and opportunities for participation in activities. Several reviewers describe it as a strong support system: a place where soup is enjoyed, where the homeless can find meals and essential services, and where the infrastructure is designed to help people with special needs engage meaningfully with others. The tone shifts, however, as other comments highlight layered issues - from leadership struggles to handling of staff-client interactions - that complicate the overall impression.

Accessibility and public access emerge as a flashpoint in the community's conversations. One message foregrounds a daily grievance: a gray car consistently parking in a space that appears to be reserved, with the writer insisting that the situation is not legal and that it reflects poorly on the facility's role-model status. This grievance is tied to a broader critique about doors and public access - the sense that "the door not being open to the public" has been met with explanations the writer finds unsatisfactory. The frustration is palpable, yet there is also a note of cautious acknowledgment when problems are addressed: "thank you for fixing the problem," even as the writer insists the issue has persisted far too long. The account suggests an ongoing tension between making the building welcoming and accessible and the realities of administrative friction.

On balance, the center is repeatedly framed as a vital resource with genuine benefits. Reviewers celebrate the practical offerings that serve both disabled individuals and the homeless population. There is consistent praise for the services that enable people to participate in meaningful activities, the availability of meals, and the supportive environment that helps people connect with one another. The center is not only a place to receive help but also a social space where staff and clients can share in everyday moments - whether it's enjoying soup together, visiting for essential services, or simply finding a degree of normalcy in a challenging period of life. The sentiment conveyed is that the center fills real needs and can be a beacon of support in the community.

Personal experiences reflect a sense of personal investment and identity connected to the site. One writer describes being "at DSP myself" for eight years, framing their involvement in terms of pride, honor, and dignity taught and embodied there. They express that they are "very fun time there with my friends and staff," highlighting the social and communal aspects that keep people engaged. The language also underscores a broader belief in the center as a space that matters to those it serves - an honest, non-charity approach that centers the needs and agency of people with disabilities and other vulnerable groups. This perspective reinforces the idea that the center's impact goes beyond programs and services, touching on community, belonging, and mutual respect.

Yet the feedback is not uniformly glowing. Some comments challenge the quality of leadership and the consistency of staff interactions. The phrase "the most of leadership totally needs an overhaul" signals a deep concern that governance or administrative direction is at odds with the center's mission. Other reviewers describe unprofessional, rude, and arrogant behavior by staff, including accusations of coercion, manipulation, and inappropriate involvement in meetings without client consent. Allegations of false accusations and boundary-crossing add to a broader sense of distrust for certain interactions within the organization. These critiques acknowledge serious problems that, if valid, could undermine the center's ability to empower clients and maintain a respectful, supportive atmosphere.

Despite these criticisms, there are clear affirmations about the people who work there. Some reviewers highlight that "there are some very kind, professional, and capable people that work there." They acknowledge that the center is not necessarily a casual day-trip, but a place with substantial services that are thoughtfully designed to assist those with special needs. The dual nature of staff experiences - kind and capable on one hand, contentious or boundary-testing on the other - paints a nuanced picture: the human element can be a major source of strength, but it can also be a source of conflict if standards and strategies for engagement aren't consistently upheld.

In sum, the collective view presents a facility that clearly serves an essential and multifaceted role in the community. It is described as a place that can offer dignity, meals, showers, clothing, and mail services to people who need them, alongside meaningful activities and opportunities for social connection. At the same time, it faces significant critiques regarding leadership, management, and certain staff behaviors that some see as coercive or inappropriate. The recurring themes - accessibility, accountability, and the daily realities of service delivery - suggest that while the center has much to commend it, it also has work to do to align its practices with the high standards its mission implies. For those considering engagement with the center, the stories suggest a cautious but hopeful approach: acknowledge the real benefits, but stay attentive to how leadership and staff practices are evolving to better honor the dignity and autonomy of every person who walks through its doors.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (9 miles away) Ted Stevens Anchorage International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hope - Creekside (formerly Hope-Genora) is an assisted living community located in Anchorage, AK. Our community offers a range of amenities and care services to ensure that residents have a comfortable and enjoyable living experience.

Residents at Hope - Creekside can take advantage of our spacious dining room, where they can enjoy delicious meals prepared by our professional staff. The community is fully furnished, providing a convenient and hassle-free move-in process for residents. We also have a beautiful garden area where residents can relax and enjoy the outdoors.

Housekeeping services are provided to ensure that residents' living spaces are clean and tidy at all times. We also offer move-in coordination services to assist residents with the transition into our community. For those who like spending time outside, we have outdoor spaces where residents can engage in various activities or simply unwind.

We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet services to all residents. This allows them to stay in touch with loved ones and access information online whenever they need it.

In terms of care services, our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our team also ensures that individuals with diabetes adhere to their specific dietary requirements.

Meal preparation and service are offered to cater to individual preferences and dietary restrictions. Medication management is provided to ensure that residents receive their medications on time and in the correct dosage.

Transportation arrangement for medical purposes is available for residents who need it. We also provide transportation to doctors' appointments, ensuring that residents can attend their medical visits without any inconvenience.

At Hope - Creekside, we believe in promoting an active lifestyle. We offer scheduled daily activities for residents to participate in, encouraging socialization and engagement within the community.

Our location provides easy access to various amenities and services. Residents can find four cafes, three parks, five pharmacies, 54 physicians, 16 restaurants, one transportation option, two places of worship, one theater, and 14 hospitals nearby.

Overall, Hope - Creekside is a welcoming and supportive assisted living community that provides a range of amenities and care services to enhance the lives of our residents.

Nearby Places of Interest

Restaurants

  • Ronnie 2 (0.4 miles)
  • Subway (0.4 miles)
  • McDonald's (0.4 miles)
  • Arby's (0.5 miles)
  • Taco Bell (0.5 miles)
  • Ding How (0.5 miles)
  • Pita Pit (Tikhatnu Muldoon) (0.8 miles)

Places of Worship

  • St Innocent Russian Orthodox Cathedral (0.4 miles)
  • Anchorage Baptist Temple (1.6 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.6 miles)
  • Allegiance Health Care (2.7 miles)
  • Ivy Home Infusions (2.9 miles)
  • Providence Health Park Pharmacy (3.4 miles)

Physicians

  • Alaska Commons Surgery Center (0.6 miles)
  • VA MEDICAL Center-ANCHORAGE (1.1 miles)
  • JBER Orthopedic Clinic (1.2 miles)
  • Mountain View Health Center (2.5 miles)
  • University Imaging Center (2.7 miles)
  • John Baptist Dekeyser (2.7 miles)
  • Pioneer GI Clinic (2.8 miles)

Theaters

  • Regal Tikahtnu IMAX & RPX (0.7 miles)

Cafes

  • Starbucks (0.9 miles)
  • CaffĂ© D'arte Alaska (1.2 miles)
  • Arctic Grounds Coffee Company (2.3 miles)
  • Kaladi Brothers Coffee (2.5 miles)

Hospitals

  • Alaska Department Of Veterans Affairs - VA Hospital (1 miles)
  • Alaska Va Healthcare System (1.1 miles)
  • JBER Hospital (1.2 miles)
  • JBER Dental Clinic (1.3 miles)
  • North Star Behavioral Health System Hospital (2.3 miles)
  • Hall, Meghan - Coalition Health Center (3 miles)
  • ANMC Fireweed Building (3 miles)

Parks

  • The Polar Bear Park (1.7 miles)
  • Little Dipper Park (2 miles)
  • Castle Heights Park (2.8 miles)

Transportation

  • Elmendorf Airport (EDF) (2.9 miles)

Frequently Asked Questions

Where is Hope - Creekside (Formerly Hope-Genora)?

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