7718 Old Harbor Road, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
The place is a great place for disabled people to hang out and enjoy themselves. The place has its blessing and will improve. The company is great. The agency is wonderful. They help people who need it. The staff are very nice here. The staff are amazing.
The place feels more like a business than a help center, and many clients living there are described as a problem. Some people are singled out for harassment by the employees and management. There are issues with the selection of some staff. The opening hours are too short. The place is criticized for relentless calls after requests to stop. The donor was disrespected and called names while attempting to donate clothes.This collection of impressions paints a picture of a place that sits at a crossroads between practical help and everyday frustration. For some, it functions as a welcoming hub where disabled people can gather, socialize, and feel seen. Others describe it as being more like a business than a help center, with clients who live there and a sense that financial or operational pressures shape how services are delivered. The overall vibe is mixed: a strong sense of potential and goodwill tempered by real-world tensions that can color day-to-day experiences.
On the positive side, there is a clear sense of value and purpose. Several reviewers emphasize that this is a great space for disabled people to hang out and enjoy themselves, a place that can feel like a lifeline or a refuge. One person notes that they started visiting in March of 2019 and feels a lasting sense of commitment and optimism, as if the place still has room to grow in a constructive direction. The language used by others reinforces this hope: it is described as a wonderful agency with great people behind it, a place where staff are generally kind and helpful, and where the work being done to support people who need assistance feels real and meaningful. Phrases like "my blessing" and "it will improve" suggest that, despite the flaws, the core mission resonates deeply with those who rely on or believe in it.
However, there are persistent concerns about how the staff and management operate. Some reviewers report that certain individuals are singled out for harassment by employees and management, signaling a troubling interpersonal dynamic that can undermine trust and safety. The same thread of critique is echoed in a strongly worded personal message that describes ongoing phone harassment - being called repeatedly despite explicit requests to stop - and labels the behavior as inappropriate or "total assholes." These opinions point to a serious dissatisfaction with how communication and boundaries are handled, which in turn can overshadow the center's more positive attributes.
Logistical issues - especially hours and accessibility - also surface in the feedback. One reviewer appreciates the place's offerings and affordability but expresses a simple wish: it would be better if they opened a bit longer. The sense is that, while the prices and the environment are appealing, limited hours can restrict how useful the facility is to people who rely on it for daytime or evening engagement. This practical complaint underscores a broader theme: even when the staff are kind and the services valuable, operational constraints can limit the overall experience.
There is also a notable cautionary note about relationships with partner organizations and donation processes. A report about donating to Value Village - an organization connected to the facility - describes a situation where the donor felt disrespected and spoken to disrespectfully while trying to donate clothes from Nordstrom. The reviewer declares they will no longer engage with either party, highlighting how negative interactions with external partners can leave a sour impression that taints otherwise supportive experiences. These anecdotes remind readers that the surrounding ecosystem matters as much as the core offerings themselves.
Amidst the critiques, one line stands out: "use to be the best now they have issues but my dps is great." While shorthand like this can be opaque, it conveys a sense that the place may have had a higher peak in the past and still retains some dependable staff - perhaps a direct support person or team - that continue to earn trust even as other aspects falter. This contrast - strong, personal support on one hand, broader organizational issues on the other - helps explain why some clients feel hopeful while others grow frustrated. It suggests that the human element - who is helping whom and how - remains central to the experience.
Taken together, the reviews sketch a panorama of a facility with real strengths and stubborn limitations. The best moments are described as warm, supportive, and practical: a space where disabled individuals can come together, feel valued, and connect with capable staff who genuinely want to help. The more challenging moments center on perceived harassment, boundary crossing, and the pressures that come with managing a complex service environment. The critiques about hours and external partnerships add another layer, illustrating how organizational decisions ripple through the daily lives of those who rely on the center. Despite the flaws, many contributors maintain that the core mission is sound and that the place holds promise for improvement with continued attention to staff training, boundary respect, and operational flexibility.
In the end, the sentiment is a nuanced blend of appreciation and critique. The place is widely recognized for its potential to support people who need it and for the kindness you can encounter there, but it is also described as a site where problems can and do arise - problems that matter because they touch on respect, safety, and the ability to rely on consistent services. For many, the verdict hinges on the people who staff it: when the right individuals are present, the experience can be uplifting and affirming; when the approach falters, the atmosphere shifts toward frustration and disappointment. The story is one of a community in the making, with both strengths to celebrate and considerable work ahead to align practice with the compassionate ideals the place aspires to embody.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arc - Old Harbor is a premier assisted living community located in Anchorage, AK. Our community offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
Our spacious dining room provides a welcoming environment for residents to enjoy delicious meals prepared by our talented chefs. The community is fully furnished, allowing residents to settle in easily and feel at home. A beautiful garden and outdoor space offer opportunities for relaxation and socialization amidst natural surroundings.
To make life easier for our residents, we provide housekeeping services and move-in coordination assistance. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.
At Arc - Old Harbor, we prioritize the well-being of our residents by offering comprehensive care services. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless medical care. For those with dietary needs, our community provides diabetes diets, special dietary restrictions, and meal preparation services.
Transportation arrangements are available for medical appointments, ensuring residents can attend their doctor's visits conveniently. Additionally, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - providing ample opportunities to explore the local area.
We believe in promoting an active lifestyle for our residents through scheduled daily activities that cater to their interests and preferences. Whether it's engaging in social events or pursuing personal hobbies within the community or in nearby areas - there is always something exciting happening at Arc - Old Harbor.
Experience the comfort and support you deserve at Arc - Old Harbor assisted living community in Anchorage, AK.
Arc - Old Harbor is located at 7718 Old Harbor Road, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
