3651 Mirage Circle, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
Frontier Home Health emerges in these accounts as a company that many families rely on for a broad range of in-home care, from nurses and CNAs to physical therapy and occupational therapy. A common thread across the stories is gratitude for staff who show up with genuine care, patience, and a willingness to listen. In particular, one nurse named Shirley stands out as a beacon of excellence for multiple family members, described as "the brightest star" for an aunt and deeply loved by a grandpa who appreciates how she goes above and beyond. Across generations, the sentiment is that Shirley embodies the level of dedication that makes Frontier feel like a trusted partner in care.
Beyond Shirley, several reviewers highlight the ancillary staff as a cohesive, capable team. They describe these professionals as caring, knowledgeable, professional, and ready to answer questions when needed. The sense of reliability is strong: families feel that they are being treated with respect, and that the team takes the time to address concerns and explain care plans. The appreciation isn't limited to one discipline; rather, it reflects a holistic sense that the company's caregivers work well together to support patients at home.
The testimonials repeatedly emphasize initial contact and ongoing communication as crucial strengths. One patient notes that from the moment they were reached by phone, they were treated with kindness and respect. Specific staff members are highlighted for their compassion and expertise - Trish, the physical therapist, is remembered for being compassionate, knowledgeable, and considerate, and Valerie is praised for patient, patient-centered care delivered with calm, comfortable conversation. This theme of respectful, personalized communication runs through many stories, reinforcing a sense that Frontier strives to make patients feel seen and heard.
Time and responsiveness also emerge as valued qualities. Several reviewers mention punctuality, efficiency, and a willingness to accommodate schedules. The phrase "very personable and efficient home health care" captures a broader sense of smooth, reliable service, while testimonials about two particular practitioners, Reyna and Rocio, describe them as skilled and caring, with their professionalism and courtesy leaving a lasting positive impression on the patient. For many, these attributes translate into a high level of trust and a willingness to return for physical therapy or other services when needed again in the future.
There are also many portraits of care that extend beyond just the clinical: a sense of warmth, respect, and humanity that makes patients feel valued. Descriptions of services as "amazing," "caring," and "listening" paint a consistent image of Frontier as a company that genuinely commits to the patient's well-being. One reviewer emphasizes the peace of mind that comes from a team that is compassionate and empathetic throughout the healing journey, from wound care and physical therapy to daily interactions at home. For families navigating complex health journeys, these testimonials read as a powerful affirmation of the human side of home health care.
Not all experiences, however, are uniformly positive, and the collection includes clearly challenging and troubling accounts. One reviewer describes ending services after a severe incident with a nurse who was very disrespectful, highlighting the emotional and practical strain of juggling caregiving with a demanding work schedule, babysitting, and countless appointments. The decision to discontinue reflects how important respectful, professional treatment is to patients and families who are already under stress. This experience serves as a stark counterpoint to the many praise-filled narratives, reminding readers that patient experiences can diverge sharply based on individual interactions.
Another strong negative account centers on a broadly troubling set of events around end-of-life care. In one story, the reviewer expresses deep disappointment with the compassion and guidance provided to a dying mother. They recount perceptions that medical advice and care were inconsistent or misguided, including references to being told there was no cure for cancer, discouraged use of a natural therapy, and recommendations that seemed to undermine the patient's improvements. They describe uncomfortable moments during clinical discussions and a sense that discussions about finances overshadowed the patient's comfort and dignity. The narrative is emotionally charged, conveying that when trust falters in the most vulnerable moments, it colors the overall view of the care team.
There is also a troubling report from a family member who feels the company dropped the ball on important coordination after a discharge. Specifically, a sister who was accepted by Frontier Home Health after leaving Park View says she has not been seen or contacted, with no phone calls or follow-up, leaving the reviewer as her POA feeling that the care plan was not being implemented and the ball was dropped. This account highlights the impact of gaps in communication and outreach on families who rely on a smooth transition from hospital or facility to home-based services.
Taken together, these reviews sketch a complex portrait of Frontier Home Health. For many families, the company represents a dependable, compassionate, and professional partner who can deliver a wide range of in-home services with staff who respect patient dignity and listen carefully to concerns. Instances of outstanding individuals - like Shirley, Trish, Valerie, Reyna, and Rocio - help define a standard of care that feels personal and attentive. Yet the collection also includes powerful cautions about the consequences when respect, responsiveness, and coordination fall short, especially for families already navigating difficult health situations. The spectrum of experiences underscores the human dimension of home health care: it is as much about relationships and communication as it is about clinical skill and technical proficiency.
Frontier Home Health Care Mirage in Anchorage, AK is a reputable and trusted assisted living community that provides high-quality care for seniors in a comfortable and safe environment. Our board and care home offers various amenities to ensure the well-being and convenience of all residents.
Our dining room provides a spacious and inviting area for residents to enjoy delicious meals prepared by our experienced staff. Each resident's room is fully furnished, creating a cozy and homelike atmosphere. The community also features a beautiful garden, allowing residents to take leisurely strolls or simply relax amidst nature.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the entire facility. Our dedicated team assists with move-in coordination, ensuring a smooth transition for new residents. Outdoor spaces are available for those who wish to bask in the fresh air or engage in recreational activities.
Residents can stay connected with friends and family through telephone services as well as Wi-Fi/high-speed internet access. Frontier Home Health Care Mirage goes above and beyond in providing comprehensive care services tailored to meet individual needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers.
We work closely with healthcare providers to coordinate medical appointments and ensure that all necessary treatments are administered promptly. Residents with diabetes benefit from specialized diet plans while all meals are carefully prepared and served by our attentive staff. Medication management is also available to guarantee the proper administration of medications.
Furthermore, we accommodate special dietary restrictions to cater to unique nutritional needs. Transportation arrangements for medical purposes are readily accessible, including transportation to doctors' appointments. Our dining options consider special dietary restrictions as we strive to accommodate diverse preferences.
To enhance the quality of life for our residents, we offer scheduled daily activities that promote socialization, engagement, and mental stimulation. Additionally, there are various nearby amenities for convenient access including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Frontier Home Health Care Mirage, we are committed to providing personalized and compassionate care to our residents. Their well-being and satisfaction are our utmost priorities as we aim to create a warm and supportive community.
Frontier Home Health Care Mirage is located at 3651 Mirage Circle, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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