9601 Newhaven Loop, Anchorage, AK 99507
For more information about senior living options: (844) 490-3973
Randie Szczesny adapted remarkably well and helps Bob with brain games and exercise, her happy demeanor described as a breath of fresh air. Marjorie Nix is a dynamo - full of life and energy, with a bubbly presence and a kind heart of service. Tonya cares deeply for the grandparents, and the family is happy with her experience and guidance aging in place. Sue listened to needs and helped identify them, ensuring a perfect fit with Alex, who is calm, loving, and a godsend for all three parents. Linda is extraordinary in skill, care, and confidence, forming a strong bond with Jack. The caregivers are patient and kind, and they keep the family informed of daily activities and any problems. Savannah and Annette consistently go above and beyond. Sue and Christie are literal angels, offering care and attentiveness beyond expectations. The Visiting Angels team is compassionate, responsive, and professional, with excellent client/caregiver matches. Linda has been an awesome, long-term caregiver, delivering dependable care for over a year.
The GM and the main supervisor and staff are thieves who fail to provide contracted services yet still accept payment. They left the bathroom unclean for months despite multiple visits. The resident had not had a change of clothes or a shower in over three weeks. The GM refuses to acknowledge or correct these lapses, creating a critical health hazard. Blood on the toilet where the resident sits poses a danger to open wounds and potential pressure sores from prolonged sitting. Showers would mitigate health hazards, but the shower had not been cleaned for six months.There is a prevailing sense of gratitude and relief woven through these accounts, as families describe warm, attentive, and personalized in-home care that makes a real difference in daily life. Across locations and generations, Visiting Angels is portrayed as a team that truly steps in to support both the elderly and the families who care for them. The reviews highlight a consistent thread of compassion, responsiveness, and a genuine desire to fit each client's needs, from dementia support and memory work to everyday tasks and companionship.
Randie Szczesny joined the team in the first week of June 2025 and quickly became a beacon of adaptability and care. Although Randie had never worked with a dementia patient before, she dove in and learned through hands-on experience. She has been instrumental in engaging Bob with brain games and exercises, and her cheerful, can-do attitude has brought a refreshing energy to the household. Randie participates in conference calls with Karen and Kathryn, who provide counseling on the MapHabit program to support Bob's memory work. Her presence has even given Karen time for much-needed breaks, including lunch with friends and quiet library visits. The gratitude for Randie's willingness to learn and help in any capacity is strong and heartfelt.
Marjorie Nix is described as a dynamo who filled in for a husband's PCA during a vacation. Her energy, openness, and readiness to do whatever is asked made a lasting impression. The families who worked with Marjorie hope for future opportunities to use her services again, emphasizing how her bubbly presence and kind heart uplift everyone she assists. The sense is that Marjorie's spirit and flexibility brought a much-needed boost to the care team during a time of transition.
Tonya is praised for her dedication to aging in place and for bringing experience and knowledge that guides the family with confidence. The caregivers' depth of understanding and commitment to their Grandparents' well-being resonates with the entire family, who feel supported and reassured by Tonya's leadership and hands-on approach.
In Fairbanks, the experience with Visiting Angels is described as transformative and deeply consistent in its care. Sue's early guidance helped establish a thoughtful fit for the needs of the three elderly parents in a multi-generational household. The caregiver Alex is celebrated as a godsend, bringing calm, loving energy that seems to anticipate needs and provide companionship across all three parents. This sense of a perfect match in a challenging living situation underscores the agency's ability to tailor care to complex family dynamics and multiple needs.
Another Fairbanks story highlights Linda's exceptional care as she formed a strong, positive bond with Jack. Jack genuinely looked forward to seeing her, a testament to Linda's skill, confidence, and the trust she built. The quality of interaction and relationship between caregiver and client becomes a critical driver of satisfaction and comfort in the home.
Across the broader portfolio of experiences, families repeatedly note the caregivers' patience, kindness, and reliable communication. The caregivers are described as compassionate, understanding, and professional, with office staff who actively facilitate good matches between clients and caregivers. The ability to adapt to changing needs, provide timely information about daily activities, and handle potential problems with calm competence stands out as a key strength. The testimonials emphasize that the team is not just a service, but a dependable partner in the caregiving journey.
There is one more nuanced voice among the feedback - that of a family facing challenges with perceived lapses in service. They describe a situation where the main supervisor and some staff were accused of failing to provide contracted services, with specific concerns about cleanliness and health hazards. The account mentions unresolved issues, a lack of acknowledgment, and dangerous conditions involving a resident's bathroom and wounds. This contrast serves as a stark reminder that, while the experiences described are overwhelmingly positive, there are also critical concerns that demand steadfast accountability and continuous improvement from leadership, communication, and frontline caregivers alike.
Nonetheless, the overall tone across the many reviews remains one of high appreciation. Multiple accounts commend the agency for its efficiency, courtesy, and the ability to guide families through the administrative and logistical pieces of care. They recall instances where information was readily available, processes explained clearly, and forms completed with ease. The caregivers' ability to adjust to different clients - whether assisting with bathing, daily routines, memory exercises, or simply providing a calm, reassuring presence - emerges as a recurring theme. The combination of compassionate care, practical support, and dedicated staff paints a picture of a home care team that families trust and rely on to enrich their loved ones' days and ease the caregiving burdens.
In sum, the collection of testimonials paints Visiting Angels as a deeply human and responsive in-home care partner. Families highlight the importance of empathy, adaptability, and strong communication, praising individuals who bring warmth, energy, and expertise to the task of helping elderly loved ones age in place with dignity. While there are notes of concern that underscore the need for continuous improvement and accountability, the overarching narrative is one of gratitude for caregivers who feel like family and for a team that goes above and beyond to meet each client's unique needs.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CharLena Angel Assisted Living Home is a premier assisted living community located in Anchorage, AK. Our beautiful and fully furnished home offers a comfortable and safe environment for seniors to thrive in.
Our residents enjoy delicious meals served in our spacious dining room, where we cater to special dietary restrictions. Our dedicated housekeeping services ensure that our community remains clean and well-maintained at all times.
We understand the importance of outdoor space for our residents' overall well-being. That's why we have a lovely garden where residents can relax and enjoy the fresh air. Additionally, our community is equipped with Wi-Fi/high-speed internet and telephone services, allowing residents to stay connected with their loved ones.
At CharLena Angel Assisted Living Home, we provide comprehensive care services to meet the individual needs of each resident. Our trained caregivers are available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the best possible medical care.
For residents with specific dietary requirements, our staff is experienced in providing specialized diet plans, including diabetes diets. We also offer medication management services to ensure that medications are taken safely and accurately.
Transportation is made easy for our residents with medical appointments through our arrangement service. We also offer transportation to doctors' appointments for added convenience.
In addition to our excellent care services and amenities, our community provides a variety of scheduled daily activities to keep our residents engaged and entertained. From social events to fitness classes, there is always something fun happening at CharLena Angel Assisted Living Home.
Conveniently located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, our community ensures easy access to essential amenities and healthcare facilities.
At CharLena Angel Assisted Living Home, we prioritize the comfort and well-being of our residents above all else. With personalized care services, a warm and inviting atmosphere, and a convenient location, our community is the perfect place for seniors to call home.
This part of Anchorage, Alaska, offers a convenient location with a variety of medical services in close proximity, including physicians, pharmacies, and hospitals. The area also provides several places of worship for spiritual support. For dining options, there are fast food restaurants like McDonald's and Taco Bell, as well as sit-down establishments such as IHOP and Carlos Mexican Restaurant. Cafes like South Restaurant + Coffeehouse offer a cozy spot to enjoy a cup of coffee or a meal. Overall, this area provides essential services and amenities that may be beneficial for seniors looking to relocate to Anchorage.
CharLena Angel Assisted Living Home is located at 9601 Newhaven Loop, Anchorage, AK 99507 in Anchorage Municipality, Alaska
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