4939 Castle Court, Anchorage, AK 99508
For more information about senior living options: (844) 490-3973
The place is great for disabled people to hang out and enjoy themselves. It is a great company. The agency is wonderful. They offer nice places and fair prices. They are helping people who need it. The staff are very nice there. The staff are amazing, and the place is loved.
The place is more like a business than a help center. Some people are singled out for harassment by the employees and management. There are issues with the choice of some staff. The place sucks and keeps calling despite requests to stop. They were disrespected and insulted when trying to donate clothes.The reviews present a picture of a local agency or center that serves disabled people and their communities, a place that elicits both strong praise and persistent critiques. On one hand, many commenters describe the organization as a welcoming, supportive environment with a lot of good in it. They emphasize that it is a great place for disabled folks to hang out, socialize, and enjoy themselves, and they express confidence that the organization is capable of getting better over time. Phrases like "great company," "wonderful agency," and "amazing staff! absolutely loved it" appear as clear endorsements of the people and mission behind the operation.
At the same time, the collection of impressions is not uniformly positive. Several reviewers raise concerns about the atmosphere and management. They describe a tension between seeing the place as a genuine help center and viewing it as more of a business, with some clients who live there contributing to ongoing problems. There is also mention of harassment from employees and management, a troubling note that suggests that some interactions violate expectations of respect and safety. Taken together, these remarks convey a sense that the center has meaningful strengths but also notable flaws in how it operates on the inside.
Despite the mixed tone, the praise regarding staff and daily experience is persistent. Reviewers who focus on personal experience repeatedly highlight the kindness and competence of the staff. "The staff is very nice here," one person notes, while another simply says "Amazing staff! Absolutely loved it." A related thread is a sense of gratitude for the help and the ongoing support the staff provides to people who need it, with phrases like "They helping people that needs it" and "my dps is great" underscoring appreciation for the individuals who work closely with clients.
Yet there are caveats about staffing and day-to-day decisions. One reviewer mentions "issues with choice of some of the staff," signaling concerns about who is assigned to work with certain clients or perhaps about consistency in care. Another person speaks from the perspective of their direct support staff, noting that while their own direct support person is excellent, there are broader concerns about staff quality at the organization as a whole. These mixed comments about staffing reflect a common reality in service organizations: individual experiences can vary widely depending on who is providing support and how decisions are made about placements and schedules.
Practical considerations also surface in the feedback. A reviewer points out the need for longer operating hours, describing the current setup as "nice places fair prices just wish they opened a little bit longer." This practical concern - hours of operation - speaks to how accessibility and convenience influence how effectively the center can meet the needs of those it serves. It's a reminder that even when morale and relationships are strong, logistical details can significantly affect the day-to-day experience.
There are distinct negative episodes that color the overall impression, as well. One review is bluntly critical: "This place sucks. They keep calling me and calling me when I've request many many times to not call my house. Total Aholes." This explicit frustration with unwanted outreach and perceived disrespect contrasts with the more positive messages about care and community, illustrating that perceived boundaries and communication style can be a major pain point for some individuals. Relatedly, a donor recounts a troubling experience with Value Village - "I donated to value village which deal with you. I was disrespected, called names trying to donate clothes from Nordstroms. I will no longer deal with either." Although this criticism references a partner organization rather than the center itself, it shades the wider ecosystem in which the center operates and speaks to concerns about respect and customer treatment in related services.
Throughout the spectrum of comments, there remains a thread of hope. Some reviewers are explicit that they believe the place will improve, expressing confidence that the organization's current issues are addressable and can be remedied with time and effort. Phrases like "This place has my blessing, it will improve" capture a forward-looking optimism that persists even amid dissatisfaction. The combination of praise for staff, belief in the mission, and calls for improvements creates a nuanced portrait of a center that is valued for its purpose and people, yet imperfect in its execution.
In summary, the collective sentiment depicts a facility that plays a meaningful role in supporting disabled individuals and their communities, staffed by people who many clients find kind and capable. Yet it is simultaneously marked by complaints about management, the potential for harassment, mixed experiences with staff selection, and practical concerns about accessibility and outreach. Donors and partners also report negative experiences, highlighting a broader environment where respect and communication matter just as much as goodwill and intent. The overarching takeaway is a blend of gratitude and critique: the center is widely seen as worthwhile and affectionate in spirit, with clear opportunities to strengthen its operations, boundaries, and consistency to better serve those who rely on it.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arc Castle Court in Anchorage, AK is a board and care home that offers exceptional care services and amenities for seniors looking for a comfortable and supportive living environment.
Our residents enjoy the convenience of a fully furnished living space along with access to a beautiful garden and outdoor space where they can relax and enjoy nature. Our dining room provides delicious meals prepared by our experienced staff, with special dietary restrictions taken into consideration.
At Arc Castle Court, we understand the importance of maintaining an active and engaging lifestyle. That's why we offer scheduled daily activities to keep our residents entertained and stimulated. From social gatherings to educational programs, there is always something exciting happening at our community.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions are carefully considered when planning meals, and medication management is provided for those who require it.
In terms of convenience, Arc Castle Court is surrounded by various amenities within close proximity. There are 3 cafes, 3 parks, 4 pharmacies, 73 physicians, 5 restaurants, 1 place of worship, and 11 hospitals nearby. This ensures that our residents have easy access to essential services and entertainment options.
We strive to create a warm and inviting atmosphere at Arc Castle Court where seniors can feel comfortable and safe while receiving the care they need. With move-in coordination services provided along with Wi-Fi/high-speed internet access and telephone availability, our residents can seamlessly transition into their new home.
Choose Arc Castle Court for exceptional care services in a compassionate community setting.
Arc Castle Court is located at 4939 Castle Court, Anchorage, AK 99508 in Anchorage Municipality, Alaska
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