Ak Care Comfort And Company

1419 Annapolis Drive, Anchorage, AK 99508

For more information about senior living options: (844) 490-3973

4.6 from 33 reviews
5 stars
27
4 stars
3
3 stars
0
2 stars
1
1 stars
2

Assisted Living Board and Care Home

Overall Review of Ak Care Comfort And Company

Pros

  • pro Sandra is described as the best caregiver who truly cares for her patients.
  • pro Sandra treats her patients like family and connects with their families as well.
  • pro Sandra is willing to stay late, come in early, and even work on her days off to provide care.
  • pro Sandra handles any situation and makes everyone feel safe.
  • pro Sandra sends photos and videos to families to show that her patient is thriving and having fun.
  • pro Clients see Sandra as a blessing and hope she remains with Comfort Keepers for the long term.
  • pro Comfort Keepers is praised as a wonderful company that provides 5-star service.
  • pro The caregivers at Comfort Keepers are described as very caring, compassionate, and dependable.
  • pro The service is consistently excellent and highly recommended by clients.
  • pro Office staff, caregivers, and management at Comfort Keepers are described as outstanding and supportive.
  • pro Specific caregivers such as Kris, April, Helga, Clare, and others are praised as wonderful matches for families.

Cons

  • pro Reviewers say the company is great for immediate care providers but terrible for consistent caregivers, scheduling, and professionalism.
  • pro Several reviews report that caregivers did not show up as scheduled, with no warning from the company.
  • pro A number of reviewers encountered frequent caregiver turnover (6 to 8 different caregivers) with most being not impressive.
  • pro Billing issues were noted, including sluggish service and incorrect insurance bills that required a lot of follow-up.
  • pro Some clients stopped using Comfort Keepers because of these reliability and scheduling problems.

Review

Comfort Keepers is consistently described as a compassionate, family?oriented home care partner that truly goes above and beyond for both clients and their families. At the heart of many stories is Sandra, who is repeatedly called the best caregiver by families who feel she treats patients like their own family members. She is praised for connecting deeply with patients and also with their families, staying late when needed, coming in early to help, and even showing up on days off to ensure continuity of care. Families note that Sandra's presence makes everyone feel safe, and that her ability to handle any situation with care and professionalism is something they rely on. She's described as a blessing, a trusted part of the family, and someone families wish to keep with them for as long as possible.

The company itself earns high praise for its overall supportiveness and reliability. Reviewers repeatedly express gratitude for a company that backs both caregivers and clients, with messages like "Love this company! They are always so supportive to the caregivers as well as the clients," and "Very caring and compassionate caregivers go above and beyond." The sense is that Comfort Keepers values every member of the care team, which in turn translates into higher quality care for those receiving services. The overarching sentiment is one of appreciation for a well?run organization that genuinely cares about its people.

Consistency and personal connections emerge as recurring themes. Several families emphasize the importance of having the same caregiver over time, noting that their loved ones have built meaningful relationships with caregivers like Clare, who has become a highlight of their mom's day. In a field where turnover and changing caregivers can be challenging, this sense of stability is regularly highlighted as a key strength. The strength of the personal bonds - caregivers not only performing tasks but also becoming trusted friends and part of the family - is a common thread in many of the stories shared.

The caregivers are praised not only for their compassion but also for a wide range of practical, day?to?day supports. People frequently mention caregivers who help with cleaning, laundry, shower assistance, meal preparation, and even transportation to doctor's appointments and grocery shopping. The dedication to maintaining a comfortable, safe home environment - keeping plants alive, preparing fresh food, and ensuring medications and appointments are managed smoothly - speaks to a holistic approach to in?home care. Some clients describe seeing their caregivers as more than caretakers; they are friends who bring joy and normalcy to daily life.

Office staff and management are consistently commended for their professionalism, knowledge, and proactive communication. The reviews describe an organization that is client?focused, well trained, and willing to adapt to changing needs. Caregivers themselves are described as "outstanding," and the office team is noted for being polite, caring, and helpful. Yet, like any large service, there are a few caveats. Some clients recount experiences where no caregiver showed up as scheduled or where scheduling could be difficult during peak times, and there are mentions of billing issues that required follow?up. One review even points out that while the service can be excellent, the billing process has been sluggish and billing submissions sometimes require extra attention. These reminders offer a balanced view of real?world operations while still underscoring the overall value and reliability of the company.

Across experiences, particular caregivers stand out for their impact. April Cruz is described as dependable, courteous, and truly in tune with her client's needs, especially during days when weather or travel challenges arise. Kris Heninger is another focal point in several testimonials, praised for her skill, consistency, and the care she provides. The stories also highlight moments when caregivers become trusted advocates for relatives, with families noting that caregivers like Kris, April, Clare, and others have not only met but exceeded expectations, making daily life safer and more enjoyable for their loved ones. The examples of staff going the extra mile - sending photos and messages to families, preparing meals, organizing appointments, and even balancing responsibilities during difficult times - underscore a level of dedication that families remember long after the day's tasks are completed.

In Anchorage and beyond, Comfort Keepers is portrayed as a well?rounded, client?centric organization that helps people remain in their homes with dignity and support. Families share stories of compassionate matches, such as Lulu and Lorraine who found Helga to be the perfect fit for a loved one, illustrating the careful pairing process that aims to align caregiver skills with each person's unique needs. The sentiment across these accounts is clear: Comfort Keepers offers not just care, but companionship, stability, and peace of mind for both clients and their families. When the care team works closely with families to tailor support, the overall experience feels deeply positive and deeply personal.

Taken together, these reviews paint a picture of Comfort Keepers as a trusted partner in home care - one that many families would gladly recommend to others. Caregivers like Sandra and Kris, and office teams that strive to be responsive and proactive, contribute to a culture of respect, warmth, and high standards. Clients and families speak of comfort, safety, and genuine connection, with caregivers becoming almost part of the family. While there are occasional logistical bumps, the consistency of positive experiences and the genuine appreciation for what the company and its people bring to daily life stand out as the defining elements of Comfort Keepers' reputation. If there's one message that shines through, it's that this is a care partner families can trust to keep their loved ones safe at home, with compassion, dignity, and a human touch.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (5 miles away) Ted Stevens Anchorage International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ak Care Comfort And Company is an assisted living community located in Anchorage, AK. Our facility offers board and care home services for seniors in a comfortable and welcoming environment.

Residents of Ak Care Comfort And Company can enjoy a range of amenities to enhance their living experience. Our dining room provides nutritious meals prepared by our staff, taking into consideration any special dietary restrictions. The fully furnished rooms ensure that residents have everything they need for a cozy and convenient living space.

Our community also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that the surroundings remain clean and tidy at all times. Wi-Fi/high-speed internet access is available for residents to stay connected with their loved ones.

At Ak Care Comfort And Company, we understand the importance of providing comprehensive care services to our residents. Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure that each resident's medical needs are met.

Transportation arrangement for medical appointments is available, making it easier for residents to attend necessary healthcare visits. In addition, we offer transportation to doctors' appointments as well.

To keep our residents engaged and active, we provide scheduled daily activities within the community. This helps promote social interaction and overall well-being among our residents.

Conveniently located in Anchorage, AK, Ak Care Comfort And Company provides easy access to essential amenities nearby. There are three cafes, one park, nine pharmacies, 65 physicians, 12 restaurants, and 10 hospitals all within close proximity.

Overall, Ak Care Comfort And Company offers a supportive and caring environment for seniors in need of assisted living services. With our range of amenities and comprehensive care services, we strive to provide comfort, convenience, and companionship to our residents.

Nearby Places of Interest

Physicians

  • Alaska Sleep Disorder Center (0.2 miles)
  • Alaska Retinal Consult (0.2 miles)
  • Grendahl Eye Associates (0.2 miles)
  • Patrick Martinez MD (0.3 miles)
  • Anchorage Audiology Clinic (0.4 miles)
  • Geneva Woods E.N.T. (0.4 miles)
  • Medical Park Family Care (0.6 miles)

Restaurants

  • Village Inn (0.3 miles)
  • Wendy's (0.4 miles)
  • McDonald's (0.6 miles)
  • Serrano's Mexican Grill (0.9 miles)
  • IHOP (1 miles)
  • McDonald's (1 miles)
  • Charlie's Bakery (1.1 miles)

Pharmacies

  • Carrs Pharmacy (0.3 miles)
  • Fred Meyer Pharmacy (0.4 miles)
  • Carrs-#0720 (0.5 miles)
  • Walgreens (0.6 miles)
  • Safeway Pharmacy 0720 Anchorage (0.6 miles)
  • Walmart Pharmacy (0.8 miles)
  • Lake Otis Pharmacy (0.9 miles)

Hospitals

  • Concentra Urgent Care (0.8 miles)
  • Providence Sleep Disorders Center (1.1 miles)
  • Providence Alaska Medical Center (1.2 miles)
  • Providence Medical Center Pharm (1.2 miles)
  • Psychiatric Emergency Department at Providence Alaska Medical Center (1.2 miles)
  • Providence Day Surgery (1.2 miles)
  • Providence Health & Services-Washington (1.2 miles)

Parks

  • Woodside Park (0.8 miles)

Cafes

  • Black Cup (0.8 miles)
  • Starbucks (1 miles)
  • Starbucks (1.2 miles)

Frequently Asked Questions

Where is Ak Care Comfort And Company?

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