Sumter Assisted Living Facility in York, AL

1505 4th Avenue, York, AL 36925

For more information about senior living options: (844) 490-3973

4.1 from 19 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
0
1 stars
4

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of Sumter Assisted Living Facility

Pros

  • pro The staff are described as wonderful and caring by residents.
  • pro Courtney and Nicki provide amazing activities for residents, such as bingo, tie-dye shirts, bird feeders, Easter hats, and karaoke.
  • pro The nurses and CNAs give excellent medical and physical care.
  • pro The housekeepers keep the facility clean and nice.
  • pro There is a strong nursing management team with caring individuals.
  • pro Sumter is a great place to work with outstanding care, reflecting a family caring for yours.
  • pro Long-tenured staff and a culture of family make residents feel at home.
  • pro Brandi Etheredge, the admissions coordinator, goes above and beyond to assist patients.
  • pro The facility is highly recommended by families for their loved ones.

Cons

  • pro Idell James started "running things" and allegedly fired CNAs over petty issues.
  • pro She gets mad when someone calls off and reportedly goes to the DON with made-up stories about them.
  • pro The staff development, the DON, the Station 2 unit manager, and the head CNA are described as harassing and bullying staff.
  • pro Loyal CNAs have been terminated or suspended repeatedly.
  • pro There are hallways full of CNAs who are not certified.
  • pro Residents receive poor care because management fired everyone or ran them off.
  • pro The night shift cannot go home and sleep in peace due to scheduling and leadership issues.
  • pro Management is described as unprofessional, rude, and very messy.
  • pro They publicly question employees' personal social media posts and make up assumptions.
  • pro Covid cases are reported throughout the building.
  • pro The facility is labeled as worse than average by US News & World Report.
  • pro The reviewer would not recommend this facility.

Review

Sumter Assisted Living Facility in York, AL is best suited for families that value a warm, home-like atmosphere backed by long-tenured staff and a strong therapy program. The community earns a solid 4.1 rating from 19 reviews, with many residents and families praising the relational care and the sense that staff treat people as family. This is not a sterile, impersonal setting; it is a place where residents are known by name, activities are lively, and caregivers stay for years, creating daily continuity and genuine connections. For families prioritizing comfort, familiarity, and a strong rehabilitation track, Sumter presents a compelling fit.

At the same time, the facility demands caution from those who require flawless, consistently responsive administration. Several accounts point to governance concerns, including alleged bullying by leadership, frequent staffing changes, and what feels like reactive problem-solving rather than proactive oversight. When calls and updates are not returned, and questions about care plans or roommate arrangements drift without resolution, the risk to continuity of care grows. Families needing airtight accountability, transparent communication, and steady administrative follow-through may want to explore other options before committing.

The strongest advantages lie in people and programs that genuinely impact daily life. Long-tenured nurses and CNAs create quiet confidence; residents appear to be cared for by a familiar, compassionate team rather than a rotating cast. The therapy department is consistently highlighted as a strength, delivering meaningful rehabilitation and wound care. The activity slate - bingo, tie-dye, bird feeders, Easter hats, karaoke - fosters social engagement and personal expression, which can accelerate recovery and enrich mood. When care staff know residents well and therapy staff coordinate smoothly with nursing, tangible improvements in function and mood follow, making Sumter a solid choice for rehab-focused or long-term care.

However, the administrative fragility cannot be ignored. The most credible drawbacks center on governance and day-to-day operations: concerns about staff harassment, abrupt terminations, and a culture that can feel unsettled to those watching for consistency. Unreliable family communication and the sense that leadership is outpaced by problems can erode trust, even when direct care remains compassionate. In practice, these issues can translate into intermittent gaps in information, slower responses to family questions, and variability in how quickly care plans are updated. This tension between strong bedside care and uncertain administration is the clearest headwind for families weighing Sumter.

Weighing the pros and cons, Sumter rewards families who prize a relational, resident-centered environment with reliable rehab services, and who can tolerate occasional administrative turbulence. The stability and warmth of the caregiving team can offset many operational shortcomings for residents who value continuity and personal attention. Conversely, households that demand steady governance, consistent communication protocols, and prompt, proactive management should scrutinize the administration closely and compare with alternatives. In short, Sumter is a strong match for those who want a genuine, family-forward culture and robust therapy, but it is less ideal for those who require near-perfect administrative reliability.

Practical due diligence can make the difference. Before deciding, tour with a focus on staff-resident interactions across shifts, and speak candidly with both long-tenured workers and newer staff about turnover and support. Request a clear, current care plan for each resident and a concrete explanation of how updates are communicated to families. Inquire about the admissions process, the role of the admissions coordinator, and how therapy and nursing teams coordinate progress notes and discharge planning. The facility shows real upside: compassionate care, engaged residents, and proven rehabilitation. The caveat is clear, and understanding how leadership handles accountability and communication will determine whether Sumter becomes a trusted home or a place to continue the search.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sumter Assisted Living Facility in York, AL offers a comfortable and supportive environment for seniors requiring various levels of care. Our facility provides both board and care home options as well as skilled nursing services to cater to the individual needs of each resident.

Our community boasts a range of amenities to enhance the living experience of our residents. Enjoy delicious meals in our dining room where special dietary restrictions are taken into consideration. Each living space is fully furnished, ensuring a cozy and inviting atmosphere. Residents can also take advantage of our beautiful garden and outdoor space to relax or engage in outdoor activities. Housekeeping services ensure that living spaces are clean and well-maintained at all times. We also offer move-in coordination services to make transitioning into our community as seamless as possible. Stay connected with loved ones using our telephone and Wi-Fi/high-speed internet facilities.

At Sumter Assisted Living Facility, we prioritize the well-being and care of our residents. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure residents' comfort and safety. We work closely with health care providers to coordinate medical needs effectively. Special attention is given to individuals with diabetes through specialized diet plans, while delicious meals are prepared and served for all residents.

Medication management services are provided by our dedicated team, ensuring that medication schedules are adhered to accurately. Transportation arrangements for medical visits as well as doctors' appointments are available for added convenience.

Residents at Sumter Assisted Living Facility have the opportunity to engage in scheduled daily activities designed to promote socialization and mental stimulation. With nearby access to pharmacies, physicians, restaurants, places of worship, and hospitals, our community is conveniently situated within reach of essential resources outside the facility.

Join us at Sumter Assisted Living Facility where we strive to provide compassionate care while maintaining a comfortable and active lifestyle for our residents.

Nearby Places of Interest

Places of Worship

  • Kingdom Hall of Jehovah's Witnesses (0.4 miles)
  • Southern Baptist Convention (1.7 miles)
  • York Baptist Church (1.7 miles)
  • Abundant Life Church (1.8 miles)
  • TrueVine Fellowship Full-Gospel Church Ministries (1.9 miles)
  • Apostolic Outreach Center (2.1 miles)
  • Southern Baptist Convention (5.9 miles)

Hospitals

  • Hill Hospital Physicians Clinic (1.4 miles)
  • Hill Hospital of Sumter County (1.4 miles)
  • Vital Care (21.3 miles)
  • Rush Hospital (24.4 miles)

Physicians

  • Hill Hospital Physicians Clinic (1.4 miles)
  • Sumter County Health Center (1.5 miles)
  • Anderson Family Medical Center - Livingston (8.3 miles)
  • Rush Medical Group Livingston (9 miles)
  • Rush Medical (22.7 miles)
  • Meridian Plastic Surgery (24.2 miles)
  • McGilbra Jeffrey L MD - Physicians Outpatient Clinic (24.2 miles)

Restaurants

  • Miss Sissy's Diner (1.6 miles)
  • China Dragon (7.4 miles)
  • Cuba One Stop (7.5 miles)
  • Jack's (7.7 miles)
  • Cuba Station (7.8 miles)
  • The Bistro at the Howden Park Centre (8.1 miles)
  • Popeyes Louisiana Kitchen (24.7 miles)

Pharmacies

  • Health Mart Pharmacy (1.7 miles)
  • Health Mart Pharmacy (7.6 miles)
  • Livingston Drug (7.6 miles)
  • Fred's Pharmacy (8.4 miles)
  • Southeast Pharmacy (22.5 miles)
  • Marion Discount Drug (22.7 miles)
  • Winn-Dixie (24.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (7.5 miles)
  • U-Haul Moving & Storage (7.6 miles)
  • Amtrak (8 miles)
  • Topton Air Estates Airport (19.8 miles)
  • Ryder Truck Rental (24.2 miles)
  • Enterprise Rent-A-Car (24.9 miles)

Parks

  • Tiger Stadium (7.8 miles)

Cafes

  • Joe Muggs Coffee (25 miles)

Frequently Asked Questions

Where is Sumter Assisted Living Facility?

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Related Resources

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