Brentwood Retirement Community I in Muscle Shoals, AL

2505 Alabama Avenue, Muscle Shoals, AL 35661

For more information about senior living options: (844) 490-3973

4.3 from 36 reviews
5 stars
30
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Assisted Living Board and Care Home Memory Care

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    Overall Review of Brentwood Retirement Community I

    Pros

    • pro The staff are kind and thoughtful, and Wendy is outstanding.
    • pro Brentwood Retirement Community is excellent and well organized, with great staff who care for residents in a happy manner.
    • pro Rooms are rehabbed and personalized with color choices, and they are spacious.
    • pro Meals are served to residents and are well received.
    • pro It is an epic community with the best nurses and caregivers, a top facility in the Shoals.
    • pro The atmosphere is friendly and filled with genuinely good people.
    • pro The facility is well organized, with management that is friendly and helpful.
    • pro The meals are delicious and highly praised by residents.
    • pro Brentwood is well maintained, clean, and neat, with diligently caring staff.
    • pro Brentwood is a wonderful facility with caring staff and loving residents.

    Cons

    • pro The place is described as a joke and not worth visiting.
    • pro Staff are accused of deception and rude behavior when concerns are raised.
    • pro Brentwood is accused of greedy practices, including charging May rent after death.
    • pro The phrase "All Business! No Compassion!" is used to condemn the care.
    • pro A warning is issued not to trust Brentwood and to look elsewhere for genuine care.
    • pro A contractor reports never being paid for work performed for Brentwood.

    Review

    Brentwood Retirement Community I in Muscle Shoals, Alabama is best suited for families seeking a smaller, home-like assisted living environment where staff attentiveness and daily structure are prioritized, and where dementia-focused care can be delivered with steady, hands-on engagement. It works particularly well for residents who value personal connections with caregivers, regular activities, and a campus that feels intimate rather than sprawling. The model suits those who want strong on-site services - salon, barber, dining in a common area, and accessible amenities - without trekking to a large, impersonal facility.

    Alternatives are worth considering for families who emphasize cost sensitivity, broad campus amenities, or more aggressive guarantees in financial dealings. A few reviews raise questions about billing practices and post-death charges, suggesting that prospective residents should scrutinize the facility's financial policies and contract specifics. For families prioritizing expansive social calendars, high-end dining options, or very liberal outdoor access, nearby larger communities may offer a different pace and range of activities. In short, Brentwood's tighter footprint and focused care model shine for individualized attention, but may not fit every budget or risk tolerance.

    The most compelling pros here are the clearly described staff strengths and the organized, resident-centered operation. Families repeatedly praise the warmth, kindness, and reliability of caregivers, naming individuals who consistently go the extra mile. The environment is described as clean, orderly, and well-maintained, with rooms that are rehabbed prior to move-in and even customized to color preferences. Residents benefit from a predictable daily rhythm, accessible amenities, and on-site services that reduce the need to navigate off-campus for basic needs. Memory care residents appear to receive attentive supervision, and the campus size helps ensure residents do not feel lost in a crowd, with staff frequently present and engaged.

    Yet, several red flags surface in a minority of reviews that warrant serious attention. A handful of accounts allege rude responses from management when concerns were raised, signaling potential friction points in resident advocacy and complaint resolution. Financial questions loom large in some narratives, including disputes over rent demands for a period after a resident's death, and the perception that post-death charges may not align with expectations. The memory-care setting is described as a locked environment, which is appropriate for safety but limits outdoor roaming, and this restriction is worth weighing against preferences for independence. While not universal, these concerns create a real cautionary note for families who prioritize flawless financial transparency and fully unencumbered access.

    The key pros - compassionate, attentive staff; small to mid-size, kept-campus vibe; consistent routines; and robust on-site programming - tend to offset the cons for families who place a premium on relational care and day-to-day stability. For dementia care, Brentwood's model emphasizes frequent caregiver interaction, timely assistance, and an environment that feels more like a caregiver-driven home than a generic institution. When families observe tangible improvements in their loved ones' mood, engagement, and sense of belonging, the financial considerations and occasional process complaints become secondary to the perceived quality of life gains. In other words, the positives substantially cushion the impact of the more significant drawbacks for those who prioritize personal connection and dedicated caregiving.

    Decision-makers should conduct a careful, in-person assessment before committing. Insist on a candid discussion about current staffing ratios, typical response times, and examples of how concerns are resolved. Review the exact terms of the residency agreement, including what is included in the monthly rate, any potential charges, and the facility's policy on discharge and post-death processes. Tour the memory-care unit, observe how staff interact with residents, and speak with current residents and family members about day-to-day satisfaction and safety. Finally, compare Brentwood's total cost against nearby options with similar care levels to ensure alignment with the family's budget and risk tolerance.

    Brentwood Retirement Community I offers a compelling value for families who want a warm, tightly run environment with engaged caregivers, meaningful activities, and a sense of home for a loved one who benefits from consistent, personal attention. It is a strong choice for dementia care and for residents who thrive on daily structure and on-site amenities, provided due diligence on finances and management responsiveness is completed. For households that prize breadth of amenities, aggressive cost containment, or unambiguous financial guarantees, alternative communities may present a more comfortable fit. The right decision hinges on whether personal care quality and intimate setting outweigh the concerns raised by a few residents' families.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brentwood Retirement Community I is an assisted living community located in Muscle Shoals, AL. We offer a range of care services including board and care home options as well as memory care for those with dementia.

    Our community provides a comfortable and homelike environment for our residents. Each room is fully furnished and our amenities include a dining room where delicious meals are served, a beautiful garden for outdoor leisure, and housekeeping services to ensure a clean living space. Residents also have access to telephone and Wi-Fi/ high-speed internet.

    At Brentwood Retirement Community I, we prioritize the well-being and independence of our residents. Our dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. For those with specific dietary needs, we offer specialized meal preparation and service, including diabetes diet options.

    We understand the importance of mental wellness and provide programs tailored to meet individual needs, including support for mild cognitive impairment. Our memory care programming is specially designed to cater to the unique needs of individuals with dementia.

    Transportation arrangements are available for medical appointments, ensuring that residents can access the healthcare they need conveniently. Nearby amenities include cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.

    At Brentwood Retirement Community I in Muscle Shoals, AL, we strive to create a safe and supportive environment where seniors can live comfortably while receiving the necessary care and assistance they require.

    Nearby Places of Interest

    Physicians

    • Dr Loren McCoy's Office (0.3 miles)
    • Dr Connel Sharon (1.2 miles)
    • Open Mri of North Alabama (2 miles)
    • Shoals Orthopedics (2.1 miles)
    • Dr Terry J. True M.D. (2.1 miles)
    • Lister Healthcare Corporation (2.1 miles)
    • Shoals Plastic Surgery (2.1 miles)

    Restaurants

    • Zaxby's (0.4 miles)
    • Jack's (0.5 miles)
    • Sweet Peppers Deli (1.6 miles)
    • Arby's (1.7 miles)
    • McDonald's (1.7 miles)
    • Burger King (1.7 miles)
    • Wendy's (1.8 miles)

    Hospitals

    • Helen Keller Hospital (0.7 miles)
    • Shoals Hospital (2.2 miles)
    • Med Plus (2.2 miles)
    • Huntsville Hospital Spine & Neuro Center (2.4 miles)
    • Helen Keller Hospital (3.5 miles)
    • Carmichael, Laurence North Alabama Sleep Disorders Center (3.5 miles)

    Places of Worship

    • Mount Olive Missionary Baptist Church (1.1 miles)
    • Guts Church (1.1 miles)
    • Victory Missionary Baptist Church (1.4 miles)
    • Our Lady of the Shoals Catholic Church (2.9 miles)
    • Iglesia Cristiana Emmanuel (3 miles)
    • Mount Carmel Baptist Church (3.3 miles)
    • High Street Church of Christ (3.5 miles)

    Pharmacies

    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.7 miles)
    • Mk Infusion Pharmacy (2.1 miles)
    • Milner Rushing Drugs (2.2 miles)
    • Walgreens (3.5 miles)
    • Colbert Pharmacy (3.6 miles)
    • Trading Post Discount Drugs (3.8 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1.7 miles)
    • U-Haul Neighborhood Dealer (1.8 miles)
    • Ryder (2.3 miles)
    • U-Haul Neighborhood Dealer (2.8 miles)
    • Montgomery Railroad Crossing (3.7 miles)
    • Air Evac Base #16 (4.7 miles)
    • Landing Strip (5.5 miles)

    Parks

    • MC Farland Park (3.3 miles)
    • Wilson Park (5.1 miles)
    • Martin Park (5.1 miles)

    Cafes

    • Rivertown Coff (4.7 miles)

    Frequently Asked Questions

    Where is Brentwood Retirement Community I?
    Does Brentwood Retirement Community I provide care for residents with dementia or Alzheimer's disease?

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