Addus Healthcare in Montgomery, AL

Pros

• Mrs. Brooks from ADDUS is highly appreciated for helping the client with so much.
• Addis provides in-home care help.
• The Branch Director is very nice and helpful.
• A caregiver for Daddy has been found and is well liked, having visited twice.
• The client will stay in contact and is grateful for the support.

Cons

• They lose workers who do not get paid.
• They are paid too late, and they cannot get to their clients without gas money or funds to pay their bills.

Review

ADDUS Healthcare in Montgomery, Alabama is best suited for families seeking in-home care and companionship for a senior who thrives on hands-on local coordination and the flexibility to arrange caregivers through a networked, community-based approach. The model favors a close relationship with the local branch, where a proactive director can identify and deploy a sitter or aide as needed. This setup works well when a loved one benefits from ongoing but not necessarily constant oversight, and when families are comfortable leaning on informal referrals - such as a caregiver introduced via church connections - and adjusting arrangements as circumstances change. For households prioritizing personalized, flexible in-home support over a fixed facility environment, ADDUS can deliver meaningful relief.

What stands out in practice is the accessibility of a friendly, responsive Branch Director who appears to take ownership of arranging care. The feedback highlights reliable personal attention from leadership and a willingness to tailor a caregiver match to the situation. In at least one instance, a caregiver sourced through a church connection was brought in promptly to sit with a loved one, with multiple visits requested and executed. That kind of direct, relationship-driven approach can translate into comfort for families who want a sense of continuity and a trusted contact if plans shift. The positive tone around these interactions suggests a level of commitment that families can value when care needs are evolving.

At the same time, there are material downsides that cannot be ignored. The most significant concern centers on payroll and staffing reliability: reports indicate that workers are lost when pay is delayed, and that late payments can ripple into scheduling gaps and difficult travel logistics for aides. The implication is that back-office pay cycles can undermine front-line continuity, leaving families scrambling for coverage or facing last-minute substitutions. When a program relies on a rotating pool of home-care aides, even small disruptions can translate into missed visits or inconsistent care patterns, which can be especially hard for seniors who depend on predictable routines and familiar caregivers.

These challenges do not render ADDUS ineffective, but they do shape how a family should plan. The tangible pros - a dedicated branch director, the ability to quickly place a caregiver, and the real-world experience of caregivers who show up and form bonds with the client - can offset some risk if a thoughtful, written plan is in place. Families who can tolerate occasional gaps, who maintain flexible scheduling, and who have the bandwidth to monitor and adjust care plans will likely experience the strongest benefits. In moments of stability, the relationship with a dependable sitter or aide can be a true asset to in-home living.

Families considering alternatives should weigh the desire for a highly personalized, locally managed option against the need for stronger staffing predictability. If consistent, guaranteed coverage and a more standardized payroll process are non-negotiable, it may be wise to explore other home-care agencies with firmer policy discipline or to consider a facility-based option where staffing and care routines are less contingent on individual payroll timing. Those needing 24/7 or near-constant oversight may prefer agencies with larger centralized support or an assisted living community that embeds care into daily operations.

The prudent move is a deliberate, test-driven approach. Set up a short-term arrangement with a clear care plan, written policies on caregiver substitutions, and explicit scheduling and payment terms. Require timely, transparent communication from the Branch Director and request references or recent client outcomes to gauge reliability beyond initial impressions. If a caregiver alignment feels strong, preserve that relationship with regular check-ins and an agreed escalation path for any coverage gaps. For families who value a hands-on, relationship-forward model and can actively manage some payroll-related risks, ADDUS Healthcare can be a practical, person-centered solution in Montgomery.

Pharmacies

• Institutional Pharmacy Solutions (0.3 miles)
• Adams Drugs Perry Hill Place (1.6 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.2 miles)

Physicians

• Physicians To Children (0.5 miles)
• Geriatric Associates of Montgomery (1.6 miles)
• Capital City Gastroenterology (1.7 miles)
• Pediatric Healthcare (1.7 miles)
• Central Alabama Kidney & Hypertension Center PC (1.7 miles)
• Professional Pediatrics (1.7 miles)
• Montgomery Dermatology PC (1.7 miles)

Restaurants

• Popeyes Louisiana Kitchen (1 miles)
• Chick-Fil-A (1.1 miles)
• Baumhower's Restaurant (1.4 miles)
• Subway (1.5 miles)
• McDonald's (1.8 miles)
• Midtown Pizza Kitchen (2.4 miles)
• First Watch (2.4 miles)

Parks

• Blount Cultural Park (1.8 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.4 miles)

Hospitals

• Baptist South Pediatrics (2.5 miles)
• Baptist Medical Center South (2.5 miles)
• Central Alabama Veterans Health Care System West Campus (3.1 miles)
• Baptist Hospital (4.5 miles)
• Baptist Health (4.5 miles)
• Baptist Health Breast Health Center (4.6 miles)
• Baptist Medical Center East (4.6 miles)

Places of Worship

• Eastern Hills Baptist Church (3.4 miles)
• Dalraida United Methodist Church (3.6 miles)
• First Christian Church (4 miles)
• Morningview Baptist Church (4.2 miles)

Theaters

• AMC Festival Plaza 16 (3.4 miles)