Touching Hearts Senior Care

Pros

• Touching Hearts Senior Care is compassionate, honest, and trustworthy, genuinely caring for loved ones.
• The staff are attentive and compassionate, and the company is highly recommended.
• Touching Hearts has been visiting and assisting families for over a year with highly satisfactory service.
• Cathy provides attentive care and keeps families informed.
• The company is responsive and easy to work with.
• The visiting team is courteous, knowledgeable, and caring.
• Gina Germany is a knowledgeable owner, and the office staff are friendly and helpful.
• Invoicing is transparent and timely, with detailed documentation of hours worked.
• Touching Hearts delivers caregivers who feel like family and make clients feel at home.

Review

Compassion, honesty, and trustworthiness shine through in every message about Touching Hearts Senior Care. Across multiple families and years of service, reviewers consistently describe the team as genuinely caring for their loved ones and deeply committed to doing right by them. The prevailing tone is one of reassurance: these are people who treat clients with dignity, listen carefully to what families need, and place the wellbeing of loved ones at the center of their work.

One family notes that Touching Hearts has been visiting and assisting their father for well over a year, and they could not be happier with the level of service. They express particular gratitude to Cathy for her assistance and highly attentive care. The reviewer emphasizes that Cathy's thorough communication keeps the family informed, which is a recurring theme in many testimonials: reliable updates and open lines of communication provide real peace of mind when a loved one is receiving home care.

The care experience is described as especially meaningful for families dealing with Alzheimer's and Dementia. Touching Hearts is praised for being responsive and easy to work with, including occasions when full-time caregiving coverage is needed. The team members who come to sit with Mom are consistently characterized as courteous, knowledgeable, and caring. This combination of expertise and empathy makes the agency a trusted option for families seeking compassionate, patient-forward care for a parent or loved one facing memory-related challenges.

The office side of Touching Hearts is also highlighted for warmth and helpfulness. One reviewer singles out Gina as a knowledgeable owner who contributes to a welcoming and professional environment. A particularly moving narrative recounts a family's experience after a stroke in 2015: Gina Germany visited the home, explained every detail, and assured the family that the company would handle everything they needed. The story goes on to share not only practical support but also a sense of personal care - stories about home-cooked biscuits prepared by the care team become a memorable example of the genuine, human touch the company brings to caregiving.

That same extensive anecdote reveals how Touching Hearts became an essential partner during a difficult time. The reviewer's father, living with congestive heart failure, eventually came to live with his daughter and son-in-law, with Touching Hearts continuing to provide support up to the day they moved in January 2017. The family's appreciation is deepened by small, practical acts - such as Lisa's biweekly emails detailing every caregiver's hours and responsibilities - described as a "life saver" for coordinating care across generations and locations. The sentiment is clear: the company goes beyond basic expectations to support families long-term, offering continuity and reliability that families can count on.

Another testimonial reinforces the enduring value of Touching Hearts, noting that they have been receiving services for five years and remain more than satisfied. The reviewer emphasizes that the staff are caring and that the organization consistently performs its duties well, reinforcing the impression of a dependable partner for ongoing home care needs. The sense of stability over time is a strong through-line in these reviews.

Several remarks collectively convey the warmth of the environment created by Touching Hearts. Observations like "Fantastic place! They truly make you feel at home here like family" capture the cultural tone of the organization, suggesting that the care team fosters a comforting atmosphere in which clients can feel secure and cherished. This feeling of familial warmth extends to care after medical events as well: caregivers are described as offering helpful guidance and practical advice after a hospital stay, with families appreciating the ease of collaboration and the support provided by the care team.

Taken together, these reviews present Touching Hearts Senior Care as a compassionate, honest, and trustworthy partner for families navigating the complexities of elder care. The narratives emphasize attentive and respectful caregiving, open and proactive communication, and a genuine commitment to easing the burden on families during challenging times. Whether addressing dementia, post-hospital recovery, or long-term home care, the experiences shared reflect a consistent message: this is a team that treats loved ones like family and takes pride in helping families thrive at home.

This part of Mobile, Alabama, offers a convenient location with various healthcare options nearby, such as physicians, diagnostic clinics, and occupational health centers. There are also several pharmacies within a short distance for easy access to medications. In terms of dining options, there are a variety of restaurants and cafes to choose from, ranging from fast food chains to local eateries. For recreation and leisure, there is Medal of Honor Park nearby for outdoor activities. If you're a fan of movies, Nexus Cinema Dining is just a short drive away. Additionally, there are hospitals in the area like University Physicians Group and Providence Hospital for medical emergencies. Overall, this part of Mobile provides a good mix of healthcare services, dining choices, and recreational offerings for seniors considering the area for living.

Physicians

• USA Health System (0.7 miles)
• Ringold Jill F MD (0.7 miles)
• Diagnostic & Medical Clinic (0.8 miles)
• USA Orthopaedic Rehabilitation Center (0.9 miles)
• Providence Family Physicians (1.7 miles)
• Ascension Providence Occupational Health Center (1.7 miles)
• Immediate Care (2 miles)

Restaurants

• Lickin Good Donuts (1.7 miles)
• Meat Boss (1.8 miles)
• Burger King (2.2 miles)
• McDonald's (2.5 miles)
• Sonic Drive-In (2.5 miles)
• Chicken Salad Chick (2.5 miles)
• Aztecas Restaurant & Cantina (2.6 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.8 miles)
• Starbucks (4.2 miles)

Pharmacies

• Oak Ridge Pharmacy (2 miles)
• ""Walmart Stores"" (2 miles)
• Emeric (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• Rx Express of Tillmans Corner (2.5 miles)
• Winn-Dixie (2.6 miles)

Parks

• Medal of Honor Park (3 miles)

Theaters

• Nexus Cinema Dining (3.8 miles)

Hospitals

• University Physicians Group (4.4 miles)
• Southern Cancer Center PC (4.6 miles)
• Springhill Medical Center: Pain Management Clinic (4.6 miles)
• Providence Hospital (4.7 miles)